Altigen MaxACD Administrator, Manual, Page: 250 / 261

Chapter 23: Tools and Applications
240 MaxACD Administrator Manual
• The drop-down list at the top left displays all the directories of custom phrases under
your MaxACD system’s PostOffice\phrases\ directory, such as LangCustom,
LangCustom_Chinese, Tenant1Custom.
• The drop-down list at the top right lets you select an extension through which to
record or listen to a phrase.
•
The table shows all custom phrases under the selected directory, including:
•
Phrase name
•
Date and time the phrase was created or last modified
•
Phrase length
•
A column for a description of the phrase
Data can be sorted in ascending or descending order by clicking a column heading.
•
Buttons let you play, create and edit phrases.
Creating New Phrases
To create a new phrase,
1. Select the extension you will be using to record the phrase.
2. Click
New .