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Chapter 5: Media Server Management
56
MaxACD
Administrator
Manual
1. Select the media server you want to detach.
2. Click the
Detach
button. You are asked for confirmation.
3. Click
Yes
to confirm. A message appears telling you that the detachment was
successful, and the
Status
field of the media server reads
Disconnected
.
To delete a media server from the Softswitch Component Configuration
window:
First detach the media server. Then select the media server you want to delete, and click
the
Delete
button. The media server disappears from the window. You can add it back
again, if you want, by using the
Add
button.
Changing Media Server ID and Password
You can change the selected media server’s unique number (01, 02) and the password
by clicking the
Config
button in the Softswitch Component Configuration window. This
opens the Gateway Configuration Tool. Make your changes, and click
Apply
.
HMCP Configuration Tool
The configuration tool that opens when you click the
Config
button in the Softswitch
Component Configuration window can also be opened from the
Start > All Programs
> MaxACD > HMPC Tools > HMPC Configuration
. When you open it from the
Start
menu, you’ll see this dialog box:
Figure 5-3. HMCP Configuration Tool log-in dialog box
Enter the IP address and password of the media server you want to check on, and click
OK
.
The HMCP Configuration Tool looks like this:
Summary of Contents for MaxACD Administrator
Page 1: ...MaxACD Administrator Manual July 2011 ...
Page 10: ...viii MaxACD Administrator Manual ...
Page 12: ...2 MaxACD Administrator Manual ...
Page 30: ...Chapter 2 System Requirements and Installation 20 MaxACD Administrator Manual ...
Page 68: ...Chapter 5 Media Server Management 58 MaxACD Administrator Manual ...
Page 74: ...Chapter 6 Voice Mail Configuration 64 MaxACD Administrator Manual ...
Page 84: ...Chapter 7 Auto Attendant Configuration 74 MaxACD Administrator Manual ...
Page 92: ...Chapter 8 Multilingual Configuration 82 MaxACD Administrator Manual ...
Page 96: ...Chapter 9 Call Recording Configuration 86 MaxACD Administrator Manual ...
Page 100: ...Chapter 10 Application Extension Configuration 90 MaxACD Administrator Manual ...
Page 118: ...Chapter 12 Trunk Configuration 108 MaxACD Administrator Manual ...
Page 124: ...Chapter 13 In Call Routing Configuration 114 MaxACD Administrator Manual ...
Page 132: ...Chapter 14 Out Call Routing Configuration 122 MaxACD Administrator Manual ...
Page 156: ...Chapter 16 Routing Unassigned Extensions 146 MaxACD Administrator Manual ...
Page 196: ...Chapter 18 Workgroup Configuration 186 MaxACD Administrator Manual ...
Page 220: ...Chapter 20 Redundancy Configuration 210 MaxACD Administrator Manual ...
Page 256: ...Appendix B Technical Support 246 MaxACD Administrator Manual ...