Altigen MaxACD Administrator, Manual, Page: 40 / 261

Chapter 3: Getting Around MaxACD Administrator
30 MaxACD Administrator Manual
Programs Available from the Windows Start Menu
Several MaxACD programs are available from the Windows Start menu.
Figure 3-11. MaxACD options on the Windows Start menu
Available under MaxACD for Lync :
•
Utilities —Utilities are described below.
•
Enterprise Manager —Where you set up the IP dialing table and IP codec profiles.
See “Enterprise VoIP Network Management” on page 187. (Available also from
MaxACD Administrator.)
•
MaxACD Administrator —Lets you configure and administer your MaxACD system.
•
MaxACD for Lync Readme —Readme file for MaxACD for Lync.
•
HMCP Tools —HMCP Configuration window lets you view some gateway settings
and component information and change the ID and password of a gateway. See
“Gateway Configuration Tool” on page 81.
Available under Utilities :
• Backup and Restore— Backs up your configurations and extension voice mail. See
“Backup and Restore Utility” on page 225.
•
MaxACD Admin and Extension Security Checker —Checks the security status of
every extension in your MaxACD system. See “MaxACD Admin & Extension Security
Checker” on page 228.
•
Read Config —Creates a subdirectory of HTML files that shows details of your
MaxACD configuration. See “Read Config” on page 234.
• Start and Stop All MaxACD Services —Opens a dialog box that gives you the
option to start or stop all MaxACD services by clicking a button.
•
Trace Collector— Collects the trace in selected MaxACD categories, within a time
range specified, for debugging purposes. See “Trace Collector” on page 231.
• Voice File Converter —A voice phrase conversion tool that converts WAV files to
ADPCM, WAV to PCM, or ADPCM/PCM to WAV format. See “Voice File Converter” on
page 233.