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Adding Auto Attendants
MaxACD Administrator Manual 67
To add an AA beyond the first 16:
Click the
AA Configuration
button, or select
System > AA
Configuration
.
Exports all your AA settings to
an HTML file
Copies an AA to a
selected ID.
Figure 7-1. AA Select window
•
Edit
—opens the AA window, where you can edit the selected AA as described in
“Configuringing Auto Attendants” on page 68.
•
Add
—opens the Add AA dialog box.
Figure 7-2. Add AA dialog box
Select an
ID
in the drop-down list and type in a descriptive
Name
for the AA, then click
OK
.
•
Clear
—clears all edits to the selected AA, restoring system defaults.
•
Copy From
—lets you make a copy of an AA (and then modify it, as you like).
1.
Select your target ID from the AA Select window.
2.
Click the
Copy From
button.
3.
From the drop-down list, choose the AA you want to copy to your selected ID.
4.
In the pop-up box, click
Yes
to complete the copy.
•
Close
—closes the AA Select dialog box.
•
Help
—opens the help file for AA.
•
Export
—exports all AA settings to an HTML file.
Summary of Contents for MaxACD Administrator
Page 1: ...MaxACD Administrator Manual July 2011 ...
Page 10: ...viii MaxACD Administrator Manual ...
Page 12: ...2 MaxACD Administrator Manual ...
Page 30: ...Chapter 2 System Requirements and Installation 20 MaxACD Administrator Manual ...
Page 68: ...Chapter 5 Media Server Management 58 MaxACD Administrator Manual ...
Page 74: ...Chapter 6 Voice Mail Configuration 64 MaxACD Administrator Manual ...
Page 84: ...Chapter 7 Auto Attendant Configuration 74 MaxACD Administrator Manual ...
Page 92: ...Chapter 8 Multilingual Configuration 82 MaxACD Administrator Manual ...
Page 96: ...Chapter 9 Call Recording Configuration 86 MaxACD Administrator Manual ...
Page 100: ...Chapter 10 Application Extension Configuration 90 MaxACD Administrator Manual ...
Page 118: ...Chapter 12 Trunk Configuration 108 MaxACD Administrator Manual ...
Page 124: ...Chapter 13 In Call Routing Configuration 114 MaxACD Administrator Manual ...
Page 132: ...Chapter 14 Out Call Routing Configuration 122 MaxACD Administrator Manual ...
Page 156: ...Chapter 16 Routing Unassigned Extensions 146 MaxACD Administrator Manual ...
Page 196: ...Chapter 18 Workgroup Configuration 186 MaxACD Administrator Manual ...
Page 220: ...Chapter 20 Redundancy Configuration 210 MaxACD Administrator Manual ...
Page 256: ...Appendix B Technical Support 246 MaxACD Administrator Manual ...