Altigen MaxACD Administrator, Manual, Page: 218 / 261

Chapter 20: Redundancy Configuration
208 MaxACD Administrator Manual
Figure 20-8. Redundancy Administration window
Current Status : Shows which server is in control, the date and time of the last
switchover, and the reason for the that switchover.
Primary System and Secondary System : Shows the status of the two systems. If a
server is running, the Server Status field displays Up . If a direct service is not detectable,
it displays Down . You also see the replication status. When replication is complete, the
replication status shows Synchronized .
Voice Mail Server : Shows the connection status between the active system and the
voice mail server ( Connected or Disconnected .)
Redundancy Moderator : Shows the server IP address and the connection status.
A field at the bottom shows the IP address of the active server.
Manually Switching Servers
In the Redundancy Administration window (see Figure 20-8), a Manual Switch Over
button lets you switch control from the active server to the standby one.
This button is enabled only when all redundancy-related services of both systems are
running and the standby server has finished replicating the active server's files.
Rebooting Servers
If you must reboot both systems, or if a SIP-Trunk license is changed, you must reboot
both primary and secondary servers to make the changes take effect. The correct order
for rebooting is: