Altigen MaxACD Administrator, Manual, Page: 87 / 261

Configuring for a Multilingual System
MaxACD Administrator Manual 77
Configuring for a Multilingual System
To configure MaxACD as a multilingual system, select System > Multilingual
Configuration . The Multilingual Configuration screen opens to the Language tab. Here
you will add references to the language directories you created. These are the directories
that contain phrases in other languages.
Figure 8-2. Multilingual Configuration, Language tab
When you first run MaxACD, only the default language is listed in the Multilingual
Configuration screen, and the description of the default language is displayed as
Default
Language . Each language added to the table will have a formal name, a description, a
system phrase directory (LangDir_ X ), and a custom phrase directory
(LangCustomDir_ X ), as shown in the previous figure.
To add a language:
1. Click the Add button.
Figure 8-3. All Language dialog box
2. Choose a language from the drop-down list. The list shows the language directories
you have added to the C:\PostOffice\Phrases directory.
3. Enter a description for the language. This description will appear elsewhere in the
graphical user interface, for example in the Extension Configuration window and
the AA tab in this screen.