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Using SNMP
MaxACD Administrator Manual 215
•
Hard disk usage exceeds
This trap is sent when hard disk usage of MaxACD
transitioning from below threshold to on or above threshold is detected. Default
value is 80%. The minimum duration between any two consecutive traps is 30
minutes.
List of Traps Sent
A trap is sent when the following conditions are detected.
•
Cold Start (generic trap). When AltiServ is cold started and initialized successfully.
•
Warm Start (generic trap). When AltiKeep service detects AltiServ.exe is down, re-
starting AltiServ.exe, and AltiServ is initialized successfully.
•
LinkDown (generic trap). When detecting a T1/E1/PRI span state is transitioning
from up to down or losing clock source.
When a gateway is down, one trap is sent for each T1/E1/PRI interface in this
Gateway. This trap is sent when SIP trunk destination state transitioning from
reachable to unreachable is detected.
Every T1/E1/PRI span and SIP trunk channel is assigned a unique "ifIndex" value as
a port identifier
•
LinkUp (generic trap). When a T1/E1/PRI span state transitioning from down to up
is detected.
•
Softswitch up (specific trap). When AltiServ.exe starts to respond to the keep alive
packets sent by the SNMP Agent. AltiServ should respond to the keep-alive packets
after its initialization is completed.
•
Softswitch down (specific trap). When AltiServ.exe stops responding to the keep-
alive packets sent by the SNMP Agent.
•
Gateway/Media Server connection up (specific trap). When a gateway or HMCP
Media Server connection state transitioning from down to up is detected.
•
Gateway/Media Server connection down (specific trap). When a gateway or HMCP
Media Server connection state transitioning from up to down is detected.
•
Enterprise Manager Master up (specific trap). When MaxACD is in Enterprise
Manager slave role and Enterprise Manager master state transitioning from down to
up is detected.
•
Enterprise Manager Master down (specific trap). When MaxACD is in Enterprise
Manager slave role and Enterprise Manager master state transitioning from up to
down is detected.
•
Enterprise Manager Slave up (specific trap). When MaxACD is in Enterprise Manager
master role and detects Enterprise Manager slave state transitioning from down to
up.
•
Enterprise Manager Slave down (specific trap). When MaxACD is in Enterprise
Manager master role and detects Enterprise Manager slave state transitioning from
up to down.
•
IP Phone service up (specific trap). When detecting IP Phone service transitioning
from down to up.
•
IP Phone service down (specific trap). When detecting IP Phone service transitioning
from up to down.
•
VM server connection up (specific trap). When detecting VM server connection
transitioning from down to up.
Summary of Contents for MaxACD Administrator
Page 1: ...MaxACD Administrator Manual July 2011 ...
Page 10: ...viii MaxACD Administrator Manual ...
Page 12: ...2 MaxACD Administrator Manual ...
Page 30: ...Chapter 2 System Requirements and Installation 20 MaxACD Administrator Manual ...
Page 68: ...Chapter 5 Media Server Management 58 MaxACD Administrator Manual ...
Page 74: ...Chapter 6 Voice Mail Configuration 64 MaxACD Administrator Manual ...
Page 84: ...Chapter 7 Auto Attendant Configuration 74 MaxACD Administrator Manual ...
Page 92: ...Chapter 8 Multilingual Configuration 82 MaxACD Administrator Manual ...
Page 96: ...Chapter 9 Call Recording Configuration 86 MaxACD Administrator Manual ...
Page 100: ...Chapter 10 Application Extension Configuration 90 MaxACD Administrator Manual ...
Page 118: ...Chapter 12 Trunk Configuration 108 MaxACD Administrator Manual ...
Page 124: ...Chapter 13 In Call Routing Configuration 114 MaxACD Administrator Manual ...
Page 132: ...Chapter 14 Out Call Routing Configuration 122 MaxACD Administrator Manual ...
Page 156: ...Chapter 16 Routing Unassigned Extensions 146 MaxACD Administrator Manual ...
Page 196: ...Chapter 18 Workgroup Configuration 186 MaxACD Administrator Manual ...
Page 220: ...Chapter 20 Redundancy Configuration 210 MaxACD Administrator Manual ...
Page 256: ...Appendix B Technical Support 246 MaxACD Administrator Manual ...