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Chapter 4: Configuring the MaxACD System
44
MaxACD Administrator Manual
•
Restrict other system users from hopping-off to make an outbound call via a tie
trunk
•
Set 10-digit dialing area codes for using trunk access code
To set up call restrictions, select
System > System Configuration
, then click the
Call
Restriction
tab.
Figure 4-13. System Configuration, Call Restriction tab
Blocking Calls to Area Codes from All Extensions
To add or edit system-prohibited area codes:
1. Double-click an index entry in
System Prohibited Prefixes
list, or select the index
entry and click
Edit
. This opens a dialog box that allows you to enter a prefix
number.
2. Enter a
1
and the dialing prefix to block (for example, 900, 976). You can enter up
to 20 digits maximum for each prefix. For example, to block calls from all extensions
to 976 numbers, type 1976.
3. Click
Apply
.
Note:
A maximum of 20 prefixes can be defined.
Summary of Contents for MaxACD Administrator
Page 1: ...MaxACD Administrator Manual July 2011 ...
Page 10: ...viii MaxACD Administrator Manual ...
Page 12: ...2 MaxACD Administrator Manual ...
Page 30: ...Chapter 2 System Requirements and Installation 20 MaxACD Administrator Manual ...
Page 68: ...Chapter 5 Media Server Management 58 MaxACD Administrator Manual ...
Page 74: ...Chapter 6 Voice Mail Configuration 64 MaxACD Administrator Manual ...
Page 84: ...Chapter 7 Auto Attendant Configuration 74 MaxACD Administrator Manual ...
Page 92: ...Chapter 8 Multilingual Configuration 82 MaxACD Administrator Manual ...
Page 96: ...Chapter 9 Call Recording Configuration 86 MaxACD Administrator Manual ...
Page 100: ...Chapter 10 Application Extension Configuration 90 MaxACD Administrator Manual ...
Page 118: ...Chapter 12 Trunk Configuration 108 MaxACD Administrator Manual ...
Page 124: ...Chapter 13 In Call Routing Configuration 114 MaxACD Administrator Manual ...
Page 132: ...Chapter 14 Out Call Routing Configuration 122 MaxACD Administrator Manual ...
Page 156: ...Chapter 16 Routing Unassigned Extensions 146 MaxACD Administrator Manual ...
Page 196: ...Chapter 18 Workgroup Configuration 186 MaxACD Administrator Manual ...
Page 220: ...Chapter 20 Redundancy Configuration 210 MaxACD Administrator Manual ...
Page 256: ...Appendix B Technical Support 246 MaxACD Administrator Manual ...