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Configuring Calling Restrictions
MaxACD Administrator Manual 137
Enabling Message Notification
After configuring your message notification settings, to enable message notification,
check the
Allow Extension User to Configure Forwarding, Notification and
Reminder Call to an Outside Number
check box on the
Restriction
tab of Extension
Configuration.
Configuring Calling Restrictions
To work with extension call restrictions, select the extension number you want to work
with from the
Agent/Supervisor/Extension
list, then click the
Restriction
tab.
Figure 15-9. Extension Configuration, Restriction tab
Note:
You can use
Apply to
to apply call restriction settings to one, some, or all
extensions. See “Using the Apply To Button” on page 124 for more information on
using
Apply to
.
Setting Call Restriction Options
You can use one of the following options in setting restrictions on an extension or on
multiple extensions using
Apply to
.
•
No Restrictions on Outcalls
•
Internal Calls Only
—extension-to-extension.
Summary of Contents for MaxACD Administrator
Page 1: ...MaxACD Administrator Manual July 2011 ...
Page 10: ...viii MaxACD Administrator Manual ...
Page 12: ...2 MaxACD Administrator Manual ...
Page 30: ...Chapter 2 System Requirements and Installation 20 MaxACD Administrator Manual ...
Page 68: ...Chapter 5 Media Server Management 58 MaxACD Administrator Manual ...
Page 74: ...Chapter 6 Voice Mail Configuration 64 MaxACD Administrator Manual ...
Page 84: ...Chapter 7 Auto Attendant Configuration 74 MaxACD Administrator Manual ...
Page 92: ...Chapter 8 Multilingual Configuration 82 MaxACD Administrator Manual ...
Page 96: ...Chapter 9 Call Recording Configuration 86 MaxACD Administrator Manual ...
Page 100: ...Chapter 10 Application Extension Configuration 90 MaxACD Administrator Manual ...
Page 118: ...Chapter 12 Trunk Configuration 108 MaxACD Administrator Manual ...
Page 124: ...Chapter 13 In Call Routing Configuration 114 MaxACD Administrator Manual ...
Page 132: ...Chapter 14 Out Call Routing Configuration 122 MaxACD Administrator Manual ...
Page 156: ...Chapter 16 Routing Unassigned Extensions 146 MaxACD Administrator Manual ...
Page 196: ...Chapter 18 Workgroup Configuration 186 MaxACD Administrator Manual ...
Page 220: ...Chapter 20 Redundancy Configuration 210 MaxACD Administrator Manual ...
Page 256: ...Appendix B Technical Support 246 MaxACD Administrator Manual ...