Altigen MaxACD Administrator, Manual, Page: 226 / 261

Chapter 21: System Report Management
216 MaxACD Administrator Manual
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VM server connection down (specific trap). When detecting VM server connection
transitioning from up to down.
• CT Proxy Service up (specific trap). When CTProxy Service connection transitioning
from down to up is detected.
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CT Proxy Service down (specific trap). When detecting CTProxy Service connection
transitioning from up to down.
• Excessive memory usage on Softswitch (specific trap). When MaxACD detects the
lowest virtual memory usage exceeds a specified percentage of physical memory
configuration within a 10-minute duration. The next trap will be sent after the
condition is cleared then occurs again. The minimum duration between any two
consecutive traps is 30 minutes.
• Excessive CPU utilization on Softswitch (specific trap). When MaxACD detects its
average CPU utilization exceeds a specified percentage in any 10-minute duration.
The next trap will be sent after the condition is cleared then occurs again. The
minimum duration between any two consecutive traps is 30 minutes.
•
Excessive hard disk usage on Softswitch (specific trap). When hard disk usage of
MaxACD transitioning from below threshold to on or above threshold is detected. The
minimum duration between any two consecutive traps is 30 minutes.
•
Redundancy switch-over (specific trap). When a redundancy switch-over between
Primary and Secondary Softswitch is detected. This trap is reported by the newly
activated Softswitch.