Table 5. Additional diagnostic error codes (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Table 1 on page 21 to determine which components are customer replaceable units (CRU) and which
components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
089-xxx-00n
Failed microprocessor test
1.
Make sure that the latest firmware updates have been
installed (see “Firmware updates” on page 17).
2.
Reseat the following components:
a.
(Trained service technician only) Blade server
microprocessor 1 if
n
= 0 or 1 (see “Removing a
microprocessor and heat sink” on page 57 and
“Installing a microprocessor and heat sink” on
page 59).
b.
(Trained service technician only) Blade server
microprocessor 2 if
n
= 2 or 3 (see “Removing a
microprocessor and heat sink” on page 57 and
“Installing a microprocessor and heat sink” on
page 59).
c.
(Trained service technician only) MPE
microprocessor 1 if
n
= 4 or 5 (see “Removing a
microprocessor and heat sink” on page 57 and
“Installing a microprocessor and heat sink” on
page 59).
d.
(Trained service technician only) MPE
microprocessor 2 if
n
= 6 or 7 (see “Removing a
microprocessor and heat sink” on page 57 and
“Installing a microprocessor and heat sink” on
page 59).
3.
Replace the following components one at a time, in
the order shown, restarting the blade server each
time:
a.
(Trained service technician only) Blade server
microprocessor 1 if
n
= 0 or 1 (see “Removing a
microprocessor and heat sink” on page 57 and
“Installing a microprocessor and heat sink” on
page 59).
b.
(Trained service technician only) Blade server
microprocessor 2 if
n
= 2 or 3 (see “Removing a
microprocessor and heat sink” on page 57 and
“Installing a microprocessor and heat sink” on
page 59).
c.
(Trained service technician only) MPE
microprocessor 1 if
n
= 4 or 5 (see “Removing a
microprocessor and heat sink” on page 57 and
“Installing a microprocessor and heat sink” on
page 59).
d.
(Trained service technician only) MPE
microprocessor 2 if
n
= 6 or 7 (see “Removing a
microprocessor and heat sink” on page 57 and
“Installing a microprocessor and heat sink” on
page 59).
Chapter 5. Diagnostics
151
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