Diagnostic error codes
Table 4. Diagnostic error codes
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 3, “Parts listing, Types 7901 and 7902,” on page 19 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Message
number
Component
Test
State
Description
Action
089-801-xxx
CPU
CPU Stress
Test
Aborted
Internal
program error.
1.
Turn off and restart the system.
2.
Make sure that the DSA code is at the
latest level. For the latest level of DSA
code, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
DSA.
3.
Run the test again.
4.
Make sure that the system firmware is
at the latest level. The installed
firmware level is shown in the DSA
event log in the Firmware/VPD section
for this component. For the latest level
of firmware, go to
http://www.ibm.com/support/
docview.wss?uid=psg1 MIGR-4JTS2T
and select your system to display a
matrix of available firmware.
5.
Run the test again.
6.
Turn off and restart the system if
necessary to recover from a hung state.
7.
(Trained service technician only) Reseat
the microprocessors (see “Removing a
microprocessor and heat sink” on page
57 and “Installing a microprocessor
and heat sink” on page 59).
8.
Run the test again.
9.
Replace the following components one
at a time, in the order shown, and run
this test again to determine whether
the problem has been solved:
a.
(Trained service technician only)
Microprocessors (see “Removing a
microprocessor and heat sink” on
page 57 and “Installing a
microprocessor and heat sink” on
page 59).
b.
(Trained service technician only)
System-board assembly (see
“Removing the system-board
assembly” on page 62 and
“Installing the system-board
assembly” on page 62).
112
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