IBM LS42 - BladeCenter - 7902, Руководство по обслуживанию

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ServerGuide problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 3, “Parts listing, Types 7901 and 7902,” on page 19 to determine which components are CRUs and
which components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
The ServerGuide
™
Setup and
Installation CD will not start.
1. Make sure that the CD or DVD drive is associated with the blade server that
you are configuring by pressing the media-tray select button (see “Blade server
controls and LEDs” on page 3).
2. Make sure that the blade server supports the ServerGuide program (see “Using
the ServerGuide Setup and Installation CD” on page 14).
3. If the startup (boot) sequence settings have been changed, make sure that the
CD or DVD drive is first in the startup sequence in the Setup Utility program
(see “Using the Setup Utility program” on page 11).
The operating-system
installation program
continuously loops.
Make more space available on the hard disk.
The ServerGuide program will
not start the operating-system
CD.
Make sure that the operating-system CD is supported by the ServerGuide
program. See the
ServerGuide Setup and Installation CD label for a list of supported
operating-system versions.
The operating system cannot be
installed; the option is not
available.
Make sure that the blade server supports the operating system (see
http://www.ibm.com/servers/eserver/serverproven/compat/us/nos/
ematrix.shtml). If it does, either no logical drive is defined (SAS RAID servers), or
the ServerGuide System Partition is not present. Run the ServerGuide program
and make sure that setup is complete.
Service processor problems
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 3, “Parts listing, Types 7901 and 7902,” on page 19 to determine which components are CRUs and
which components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
The management-module
reports a general monitor
failure. Disconnect the BladeCenter unit from all electrical sources, wait for 30 seconds,
reconnect the BladeCenter unit to the electrical sources, and restart the blade
server. If the problem remains, see “Solving undetermined problems” on page 164,
and the
Hardware Maintenance Manual and Troubleshooting Guide or Problem
Determination and Service Guide for your BladeCenter unit.
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BladeCenter LS22 Type 7901 and LS42 Type 7902: Problem Determination and Service Guide