Table 4. Diagnostic error codes (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 3, “Parts listing, Types 7901 and 7902,” on page 19 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Message
number
Component
Test
State
Description
Action
405-906-xxx
Broadcom
Ethernet
device
Test
loopback
at physical
layer
Failed
1.
Check the Ethernet cable for damage
and make sure that the cable type and
connection are correct.
2.
Make sure that the component
firmware is at the latest level. The
installed firmware level is shown in
the DSA event log in the
Firmware/VPD section for this
component. For the latest level of
firmware, go to http://www.ibm.com/
support/docview.wss?uid=psg1
MIGR-4JTS2T and select your system
to display a matrix of available
firmware.
3.
Run the test again.
4.
Replace the component that is causing
the error. The I/O board contains this
component. If the error is caused by an
adapter, replace the adapter. Check the
PCI Information and Network Settings
information in the DSA event log to
determine the physical location of the
failing component.
5.
If the failure remains, collect the data
from the DSA event log and send it to
IBM Service. For information about
contacting and sending data to IBM
Service, see http://www.ibm.com/
support/
docview.wss?uid=psg1SERVCALL.
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