Table 4. Diagnostic error codes (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 3, “Parts listing, Types 7901 and 7902,” on page 19 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Message
number
Component
Test
State
Description
Action
201–816–xxx
Memory
Memory
Test
Abort
Test aborted:
Program error:
Quick Memory
Menu Item
selection
problem.
1.
Turn off and restart the system.
2.
Run the test again.
3.
Make sure that the DSA code is at the
latest level. For the latest level of DSA
code, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
DSA.
4.
Make sure that the system BIOS code
is at the latest level. The installed
firmware level is shown in the DSA
event log in the Firmware/VPD section
for this component. For the latest level
of firmware, go to
http://www.ibm.com/support/
docview.wss?uid=psg1 MIGR-4JTS2T
and select your system to display a
matrix of available firmware.
5.
Run the test again.
6.
See “Solving undetermined problems”
on page 164.
201–818–xxx
Memory
Memory
Test
Abort
Test aborted:
Unable to
locate _SM_
key when
locating
SMBIOS
structure data
1.
Turn off and restart the system.
2.
Run the test again.
3.
Make sure that the DSA code is at the
latest level. For the latest level of DSA
code, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
DSA.
4.
Make sure that the system BIOS code
is at the latest level. The installed
firmware level is shown in the DSA
event log in the Firmware/VPD section
for this component. For the latest level
of firmware, go to
http://www.ibm.com/support/
docview.wss?uid=psg1 MIGR-4JTS2T
and select your system to display a
matrix of available firmware.
5.
Run the test again.
6.
See “Solving undetermined problems”
on page 164.
Chapter 5. Diagnostics
129
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