2
Fault list – safety technology
Fault 13 Encoder 1
Manual – Fault Descriptions MOVISAFE
®
CS..A
12
Subfault: 13.69
Description: Invalid HIPERFACE
®
communication
Response: FS – warning
Cause
Measure
Failure to establish connection with encoder.
– Acknowledge the encoder fault in the basic
device.
– Check the voltage supply.
– Check interference sources (e.g. from the area
of EMC).
– Check the wiring.
INFORMATION
In "Emergency mode" manual mode, you can
move the drive using the motor encoder even if
the external position encoder is faulty.
Subfault: 13.70
Description: Error detecting low level
Response: FS – warning
Cause
Measure
Fault detected while sensing low level.
– Check the wiring.
– Check the encoder.
– If the fault occurs repeatedly, replace the safety
card and send it together with the fault number to
SEW‑EURODRIVE. For further support, contact
SEW‑EURODRIVE Service.
INFORMATION
In "Emergency mode" manual mode, you can
move the drive using the motor encoder even if
the external position encoder is faulty.
27799182/EN – 10/2022