Call Forwarding
Telephony
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place, e. g. by the
Indicate call forwarding after time parallel
setting in the
user group, the call is cleared when there is a loop.
Loop Detection
A loop is also detected during call diversion. When you wish to divert an
incoming call to a destination call number which is already part of the call
forwarding chain, the display shows
NEG.
and call signalling is continued.
Note:
The call forwarding history cannot be transmitted via Q.SIG-IP
connections. Chain detection is also deactivated when
forwarding via the voice portal programme
Forum Auto Attendant.
Virtual Call Numbers
A virtual call number is not assigned to any terminal. You always also enter an
internal or an external destination call number directly when configuring a
virtual call number. When the virtual call number is called this destination call
number is signalled. This behaviour is handled as an immediate call
forwarding and is thus the first call forwarding in a possible call forwarding
chain.
You can include a virtual call number e. g. in call distribution. Using the
possibility of multiple call forwarding, you can also use a virtual call number
as an exchange (“Operator”). Furthermore, a user with the
Call forwarding
for other user
authorisation can configure additional call forwarding for a
virtual call number also.
Hunt Groups
A hunt group is an internal call number which can reach multiple users. An
incoming call is signalled to all users of a hunt group. A hunt group is
configured in the
Configurator
in the
Telephony
:
Groups
:
Hunt groups
menu.
Call signalling is independent of the
Type
setting in the hunt group:
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