Mode of Operation
258
Automatic Call Recording
Connection situation
Call recording is …
Call
started once call is picked up
Pick-up in call state
started
Pick-up in call mode (call removal)
stopped and restarted after pick-up
Take (pick-up of a call from another
terminal on a terminal with the same
internal call number)
stopped and restarted once the call
has been picked up
Enquiry stopped
Toggling (to subscriber no. 1)
following the enquiry call
started
Connection forwarded to
subscriber no. 3 without prior notice
stopped and restarted as soon as
subscriber no. 3 has accepted the
connection
Connection forwarded to
subscriber no. 3 with prior notice
stopped and restarted as soon as the
connection is transferred to
subscriber no. 3
Connection forwarded to
subscriber no. 3, who is busy
stopped and restarted as soon as
subscriber no. 3 has accepted the
connection
3-party conference
stopped
Subscriber no. 1 put on hold
stopped
connection on hold retrieved (even
on another terminal with the same
internal call number)
started
Subscriber no. 1 parked
stopped
Connection unparked (even on
another terminal)
started
Call-back
started once call is picked up
Call picked up from the voicebox
started
ACD agent is called
started when the agent accepts the
call