iPECS eMG80/100& eMG800 & UCP & vUCP
Administration and Programming Manual
Issue 2.3
421
4.4.6
Station Group Data
Selecting the Station Group Data program group returns the sub-menu displayed in the left frame as shown in
the following figure.
Figure 4.4.6-1 Station Group Data
Stations can be grouped so that incoming calls will search (Station) for an idle station in the group. The
system allows assignment of three Station processes, Circular, Terminal and ACD. In addition, there are eight
(8) functional groups available: ACD (Automatic Call Distribution) based on ACD station, Ring, Call Pick-Up,
External Voice Mail (SLT connected), VSF-Voice Mail, iPECS Feature Server Voice Mail and Network Voice
Mail, and UCS Groups.
Certain types of groups can incorporate announcements, which are given to the calling party. The system‘s
VSF can store up to two hundreds (200) announcements for use with Station Groups.
Note that a station can belong to multiple groups if the groups are all of the same type. Also note that when a
station group is assigned to a group type (Circular, Terminal, ACD, VM, FS VM, VSF-VM, Net VM, UCS and
Ring), the group attributes are initialized to the default values.