IBM System x3650 M5, Installation And Service Manual, Page: 840 / 1010

S.1100C [S.1100C]
Explanation: An uncorrectable error has been detected on processor %. Uncorrectable processor error detected
Severity: Error
User response: Complete the following steps:
1. Check the IBM support site for an applicable service bulletin or firmware update that applies to this error.
2. (Trained service technician only) If there are multiple Processor’s, swap Processor’s to move affected Processor to
another Processor socket and retry. If problem follows the affected Processor, or this is a single Processor system,
replace the Processor.
3.
(Trained Service technician only) Inspect Processor socket on each Processor removal and replace system board
first if damaged or mis-aligned pins are found. Replace the system board.
S.2011001 [S.2011001]
Explanation: An Uncorrected PCIe Error has Occurred at Bus % Device % Function %. The Vendor ID for the device
is % and the Device ID is %. PCI SERR Detected
Severity: Error
User response: Complete the following steps:
1. Check IBM support site for an applicable device driver, firmware update, version of service information for this
product or other information that applies to this error. Load new device driver and any required firmware
updates.
2.
If this node and/or any attached cables were recently installed, moved, serviced or upgraded, a. Reseat Adapter
and any attached cables. b. Reload Device Driver c. If device is not recognized, reconfiguring slot to Gen1 or
Gen2 may be required. Gen1/Gen2 settings can be configured via F1 Setup -> System Settings -> Devices and I/O
Ports -> PCIe Gen1/Gen2/Gen3 Speed Selection, or the ASU Utility.
3. If problem persists, then remove Adapter Card. If system reboots successfully without the adapter, replace that
card.
4. (Trained Service technician only) Replace the system board.
5. (Trained Service technician only) Replace the processor.
S.2018001 [S.2018001]
Explanation: An Uncorrected PCIe Error has Occurred at Bus % Device % Function %. The Vendor ID for the device
is % and the Device ID is %. PCIe Uncorrected Error Detected
Severity:
Error
User response: Complete the following steps:
1. Check IBM support site for an applicable device driver, firmware update, version of service information for this
product or other information that applies to this error. Load new device driver and any required firmware
updates.
2. If this node and/or any attached cables were recently installed, moved, serviced or upgraded, a. Reseat Adapter
and any attached cables. b. Reload Device Driver c. If device is not recognized, reconfiguring slot to Gen1 or
Gen2 may be required. Gen1/Gen2 settings can be configured via F1 Setup -> System Settings -> Devices and I/O
Ports -> PCIe Gen1/Gen2/Gen3 Speed Selection, or the ASU Utility.
3. If problem persists, then remove Adapter Card. If system reboots successfully without the adapter, replace that
card.
4.
(Trained Service technician only) Replace the system board.
5. (Trained Service technician only) Replace the processor.
S.1100C • S.2018001
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System x3650 M5 Type 5462: Installation and Service Guide