IBM System x3650 M5, Installation And Service Manual, Page: 435 / 1010

806f0007-0301ffff [ProcessorElementName] has Failed with IERR. (CPU 1)
Explanation: This message is for the use case when an implementation has detected a Processor Failed - IERR
Condition.
May also be shown as 806f00070301ffff or 0x806f00070301ffff
Severity: Error
Alert Category: Critical - CPU
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0042
SNMP Trap ID: 40
Automatically notify Support:
No
User response:
1. Make sure that the latest level of firmware and device drivers are installed for all adapters and standard devices,
such as Ethernet, SCSI, and SAS. Important: Some cluster solutions require specific code levels or coordinated
code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the
cluster solution before you update the code.
2. Update the firmware (UEFI and IMM) to the latest level (Updating the firmware).
3. Run the DSA program.
4. Reseat the adapter.
5. Replace the adapter.
6. (Trained technician only) Replace microprocessor n.
7. (Trained technician only) Replace the system board. (n = microprocessor number)
806f0007-0302ffff [ProcessorElementName] has Failed with IERR. (CPU 2)
Explanation: This message is for the use case when an implementation has detected a Processor Failed - IERR
Condition.
May also be shown as 806f00070302ffff or 0x806f00070302ffff
Severity: Error
Alert Category: Critical - CPU
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0042
SNMP Trap ID:
40
Automatically notify Support: No
User response:
1. Make sure that the latest level of firmware and device drivers are installed for all adapters and standard devices,
such as Ethernet, SCSI, and SAS. Important: Some cluster solutions require specific code levels or coordinated
code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the
cluster solution before you update the code.
2. Update the firmware (UEFI and IMM) to the latest level (Updating the firmware).
3.
Run the DSA program.
4. Reseat the adapter.
5. Replace the adapter.
6. (Trained technician only) Replace microprocessor n.
7. (Trained technician only) Replace the system board. (n = microprocessor number)
806f0007-0301ffff • 806f0007-0302ffff
Appendix A. Integrated management module II (IMM2) error messages
419