
Contents
Safety . . . . . . . . . . . . . . . vii
Safety statements
.
.
.
.
.
.
.
.
.
.
.
. ix
Chapter 1. The System x3650 M5 server
1
The IBM Documentation CD .
.
.
.
.
.
.
.
. 5
Hardware and software requirements .
.
.
.
. 5
The IBM Documentation CD .
.
.
.
.
.
.
. 5
Related documentation .
.
.
.
.
.
.
.
.
.
. 6
Notices and statements in this document .
.
.
.
. 7
Server features and specifications
.
.
.
.
.
.
. 8
What your server offers .
.
.
.
.
.
.
.
.
. 13
IBM Systems Director .
.
.
.
.
.
.
.
.
.
. 16
Reliability, availability, and serviceability
.
.
.
. 17
Server controls, LEDs, and power .
.
.
.
.
.
. 18
Front view.
.
.
.
.
.
.
.
.
.
.
.
.
. 19
Operator information panel .
.
.
.
.
.
.
. 21
LCD system information display panel .
.
.
. 22
Rear view .
.
.
.
.
.
.
.
.
.
.
.
.
. 24
PCI riser-card adapter expansion slot locations 26
Server components .
.
.
.
.
.
.
.
.
.
. 27
System-board internal connectors .
.
.
.
. 29
System-board external connectors .
.
.
.
. 29
System-board switches, jumpers, and buttons
30
System-board LEDs.
.
.
.
.
.
.
.
.
. 33
Riser-card adapter expansion slot connectors
33
Riser-card assembly LEDs
.
.
.
.
.
.
. 35
2.5-inch/3.5-inch simple-swap/hot-swap hard
disk drive backplate assemblies and
backplanes
.
.
.
.
.
.
.
.
.
.
.
. 36
Server power features .
.
.
.
.
.
.
.
.
. 40
Turning on the server .
.
.
.
.
.
.
.
. 40
Turning off the server .
.
.
.
.
.
.
.
. 40
Chapter 2. Configuration information
and instructions. . . . . . . . . . . 43
Updating the firmware
.
.
.
.
.
.
.
.
.
. 43
Configuring the server.
.
.
.
.
.
.
.
.
.
. 44
Using the ServerGuide Setup and Installation CD 46
ServerGuide features .
.
.
.
.
.
.
.
. 47
Setup and configuration overview .
.
.
.
. 47
Typical operating-system installation .
.
.
. 47
Installing your operating system without
using ServerGuide .
.
.
.
.
.
.
.
.
. 48
Using the Setup utility.
.
.
.
.
.
.
.
.
. 48
Starting the Setup utility .
.
.
.
.
.
.
. 48
Setup utility menu choices .
.
.
.
.
.
. 49
Passwords .
.
.
.
.
.
.
.
.
.
.
.
. 53
Using the Boot Manager .
.
.
.
.
.
.
.
. 55
Starting the backup server firmware .
.
.
.
. 55
The Update
Xpress
System Pack Installer .
.
.
. 56
Using the integrated management module .
.
. 56
Using the remote presence and blue-screen
capture features .
.
.
.
.
.
.
.
.
.
.
. 57
Obtaining the IMM host name .
.
.
.
.
. 58
Obtaining the IP address for the IMM
.
.
. 58
Logging on to the web interface
.
.
.
.
. 59
Using the embedded hypervisor
.
.
.
.
.
. 60
Configuring the Ethernet controller
.
.
.
.
. 61
Enabling Features on Demand Ethernet software
61
Enabling Features on Demand RAID software .
. 61
Configuring RAID arrays .
.
.
.
.
.
.
.
. 61
IBM Advanced Settings Utility program .
.
.
. 62
Updating IBM Systems Director
.
.
.
.
.
. 62
Installing a newer version
.
.
.
.
.
.
. 63
Installing updates with your management
server is connected to the Internet .
.
.
.
. 63
Installing updates with your management
server is not connected to the Internet
.
.
. 63
Updating the Universal Unique Identifier (UUID) 64
Updating the DMI/SMBIOS data .
.
.
.
.
. 66
Chapter 3. Troubleshooting . . . . . . 71
Start here .
.
.
.
.
.
.
.
.
.
.
.
.
.
. 71
Diagnosing a problem .
.
.
.
.
.
.
.
.
. 71
Undocumented problems .
.
.
.
.
.
.
.
. 73
Service bulletins .
.
.
.
.
.
.
.
.
.
.
.
. 74
Checkout procedure
.
.
.
.
.
.
.
.
.
.
. 74
About the checkout procedure .
.
.
.
.
.
. 74
Performing the checkout procedure .
.
.
.
. 75
Diagnostic tools .
.
.
.
.
.
.
.
.
.
.
.
. 76
Power-supply LEDs
.
.
.
.
.
.
.
.
.
. 78
AC power-supply LEDs .
.
.
.
.
.
.
. 78
System pulse LEDs .
.
.
.
.
.
.
.
.
.
. 80
PCI riser-card LEDs
.
.
.
.
.
.
.
.
.
. 80
Event logs .
.
.
.
.
.
.
.
.
.
.
.
.
. 81
Viewing event logs through the Setup utility
82
Viewing event logs without restarting the
server .
.
.
.
.
.
.
.
.
.
.
.
.
. 82
Clearing the event logs
.
.
.
.
.
.
.
. 83
POST
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 84
IBM Dynamic System Analysis .
.
.
.
.
.
. 84
DSA editions .
.
.
.
.
.
.
.
.
.
.
. 85
Running the DSA Preboot diagnostic
programs .
.
.
.
.
.
.
.
.
.
.
.
. 86
Diagnostic text messages .
.
.
.
.
.
.
. 87
Viewing the test log results and transferring
the DSA collection .
.
.
.
.
.
.
.
.
. 87
Automated service request (call home) .
.
.
.
. 87
IBM Electronic Service Agent
.
.
.
.
.
.
. 88
Error messages .
.
.
.
.
.
.
.
.
.
.
.
. 88
Troubleshooting by symptom
.
.
.
.
.
.
.
. 88
CD/DVD drive problems.
.
.
.
.
.
.
.
. 89
General problems .
.
.
.
.
.
.
.
.
.
. 90
Hard disk drive problems
.
.
.
.
.
.
.
. 90
Hypervisor problems .
.
.
.
.
.
.
.
.
. 92
Intermittent problems .
.
.
.
.
.
.
.
.
. 93
Keyboard, mouse, or USB-device problems .
.
. 93
Memory problems .
.
.
.
.
.
.
.
.
.
. 94
Microprocessor problems .
.
.
.
.
.
.
.
. 96
Monitor and video problems
.
.
.
.
.
.
. 97
© Copyright IBM Corp. 2014
iii
Summary of Contents for System x3650 M5
Page 1: ...System x3650 M5 Type 5462 Installation and Service Guide ...
Page 2: ......
Page 3: ...System x3650 M5 Type 5462 Installation and Service Guide ...
Page 8: ...vi System x3650 M5 Type 5462 Installation and Service Guide ...
Page 16: ...xiv System x3650 M5 Type 5462 Installation and Service Guide ...
Page 58: ...42 System x3650 M5 Type 5462 Installation and Service Guide ...
Page 86: ...70 System x3650 M5 Type 5462 Installation and Service Guide ...
Page 320: ...304 System x3650 M5 Type 5462 Installation and Service Guide ...
Page 832: ...816 System x3650 M5 Type 5462 Installation and Service Guide ...
Page 988: ...972 System x3650 M5 Type 5462 Installation and Service Guide ...
Page 992: ...976 System x3650 M5 Type 5462 Installation and Service Guide ...
Page 1001: ...Taiwan Class A compliance statement Notices 985 ...
Page 1002: ...986 System x3650 M5 Type 5462 Installation and Service Guide ...
Page 1008: ...992 System x3650 M5 Type 5462 Installation and Service Guide ...
Page 1009: ......
Page 1010: ... Part Number 00AK781 Printed in USA 1P P N 00AK781 ...