Problem Solving
574
Pr
oblem
Solv
ing
15
017-763
[Cause]
The server certificate for the POP3 server is expired.
[Remedy]
Be sure to match the time set on the POP3 server and the
machine. If the time matches, use the valid server certificate.
017-764
[Cause]
The server addresses of the POP3 server and the server
certificate are not same.
[Remedy]
Use the valid server certificate in which the correct server
address is written.
017-765
[Cause]
An error occurred in connecting to the POP3 server.
[Remedy]
Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
017-766
[Cause]
An error occurred in connecting to the POP3 server.
Probable causes are follows.
1) When connecting to the POP3 server by the TLS
communication, the port number is incorrect.
2) When connecting to the POP3 server by the SSL
communication, an internal error occurred.
[Remedy]
For 1), set the correct port number for the POP3 server.
For 2), switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If the
error still is not resolved, contact our Customer Support Center.
017-767
[Cause]
A SSL server authentication error occurred because the server
certificate for the POP3 server is invalid.
[Remedy]
Use the valid server certificate for the POP3 server.
017-768
[Cause]
The server certificate for the POP3 server is before the valid
period.
[Remedy]
Be sure to match the time set on the POP3 server and the
machine. If the time matches, use the valid server certificate.
017-769
[Cause]
The server addresses of the POP3 server and the server
certificate are not same.
[Remedy]
Use the valid server certificate in which the correct server
address is written.
017-770
[Cause]
An error occurred in connecting to the POP3 server.
[Remedy]
Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
017-771
[Cause]
An error occurred.
[Remedy]
Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
017-772
[Cause]
The scanned documents is completely blank.
[Remedy]
Take one of the following measures.
z
Check whether the document is blank or whether the side of
the document to be scanned is loaded correctly.
z
Select [Image option] in the [Advanced Settings] screen and
set the scan density to be [Darken].
If the error still is not resolved, contact our Customer Support
Center.
Error Code
Cause and Remedy
Summary of Contents for apeosport-iv C3370
Page 14: ...14...
Page 15: ...1 1Before Using the Machine...
Page 47: ...2 2Paper and Other Media...
Page 76: ...Paper and Other Media 76 Paper and Other Media 2...
Page 77: ...3 3Maintenance...
Page 127: ...4 4Machine Status...
Page 154: ...Machine Status 154 Machine Status 4...
Page 155: ...5 5Tools...
Page 365: ...6 6CentreWare Internet Services Settings...
Page 373: ...7 7Printer Environment Settings...
Page 386: ...Printer Environment Settings 386 Printer Environment Settings 7...
Page 387: ...8 8E mail Environment Settings...
Page 397: ...9 9Scanner Environment Settings...
Page 421: ...10 10Using IP Fax SIP...
Page 430: ...Using IP Fax SIP 430 Using IP Fax SIP 10...
Page 431: ...11 11Using the Internet Fax Service...
Page 438: ...Using the Internet Fax Service 438 Using the Internet Fax Service 11...
Page 439: ...12 12Using the Server Fax Service...
Page 445: ...13 13Encryption and Digital Signature Settings...
Page 465: ...14 14Authentication and Accounting Features...
Page 494: ...Authentication and Accounting Features 494 Authentication and Accounting Features 14...
Page 495: ...15 15Problem Solving...
Page 710: ...Problem Solving 710 Problem Solving 15...
Page 711: ...16 16Appendix...