Fuji Xerox apeosport-iv C3370, Administrator'S Manual

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Problem Solving
602
Pr
oblem
Solv
ing
15
021-422 [Cause] The proxy setting file is not found while connecting to the EP
system via the Internet.
[Remedy] Check the EP proxy server setting screen on CentreWare
Internet Services.
If the error still is not resolved after checking the setting, the
proxy setting file may not be registered. Consult your system
administrator.
If the proxy setting file works normally but the error still is not
resolved, contact our Customer Support Center.
021-423 [Cause] The size of the proxy setting file is too large. Failed to obtain the
proxy setting file.
[Remedy] Check the EP proxy server setting screen on CentreWare
Internet Services.
If the error still is not resolved after checking the setting, check
the proxy setting file size. When the size exceeds 64 KB, keep
the file size down.
If the proxy setting file works normally but the error still is not
resolved, contact our Customer Support Center.
021-424 [Cause] The URL of the proxy setting file to connect with the proxy
server is incorrect while connecting to the EP system via the
Internet.
[Remedy] Check the EP proxy server setting screen on CentreWare
Internet Services.
If the error still is not resolved after checking the setting, consult
your system administrator about the URL of the proxy setting
file.
Otherwise, check the URL of proxy setting file of the DHCP or
DNS server as follows:
z
The DHCP option is "252".
z
The SRV record of the host "wpad.(domain name)" is correct.
If the error still is not resolved, contact our Customer Support
Center.
021-425 [Cause] A time out error occurred while connecting to the DHCP or DNS
server via the Internet to obtain the URL (CURL) of the proxy
setting file.
[Remedy] Check the followings:
z
The LAN cable connection
z
The DNS server address settings
z
The default gateway setting
z
The EP proxy server setting (CURL)
z
The working condition of the DHCP or DNS server in which
the proxy setting file is registered
If the error still is not resolved after checking the above settings,
there may be a network failure. Consult your system
administrator.
If the network works normally but the error still is not resolved,
contact our Customer Support Center.
Error Code Cause and Remedy