Fuji Xerox apeosport-iv C3370 Administrator'S Manual Download Page 501 | Manualshive

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Machine Trouble

501

Pr
oblem

Solv

ing

15

A document is
not fed into the
document
feeder.

Is the document small?

z

ApeosPort-VI C7771/C6671,
DocuCentre-VI C7771/C6671:
The minimum size of the document
that can be loaded on the document
feeder is 84 x 139.7 mm (Standard size:
A5, A6

).

z

Other models:
The minimum size of the document
that can be loaded on the document
feeder is 85 x 125 mm (Standard size:
A5, A5

).

Reference

z

Refer to "Copy" > "Copying Procedure" in the User
Guide.

An erro
rmessage
appears after
paper is loaded
in Tray 5 and
the <Start>
button is
pressed.

Check the positions of the
paper guides of Tray 5.

Adjust the paper guides to the
correctpositions.

Reference

z

Refer to "Loading Paper in Tray 5 (Bypass)" (P.61).

Documents are
often jammed.

Are suitable types of
documents being used?

Correctly load documents suitable for the
document feeder.

Reference

z

Refer to "Copy" > "Copying Procedure" in the User
Guide.

Are you trying to use
irregular shaped
documents, business cards,
transparencies, or thin
documents?

Are you trying to use
documents with sticky tags,
paper clips or adhesive
tape?

Remove sticky tags, paper clips or
adhesive tape from the document before
copying.

Are the document guides
set in the correct positions?

Adjust the document guide positions.

Reference

z

Refer to "Copy" > "Copying Procedure" in the User
Guide.

Is a piece of torn paper
remaining in the document
feeder?

Open the document feeder cover
andcheck inside.

Reference

z

Refer to "Document Jams" (P.695).

Is the [Mixed Size
Originals] setting set to
[Off] when you copy
originals of different sizes?

Set [Mixed Size Originals] to [On].

Reference

z

Refer to "Copy" > "Layout Adjustment" > "Mixed
Size Originals (Scanning Different Size Documents
Simultaneously)" in the User Guide.

Is an A5 document loaded
in landscape
orientation(

) on the

document feeder when
[Mixed Size Originals] is set
to [On]?

Load the A5 document in portrait
orientation (

).

Symptom

Cause

Remedy

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Summary of Contents for apeosport-iv C3370

Page 1: ...ort VI C6671 DocuCentre VI C6671 ApeosPort VI C5571 DocuCentre VI C5571 ApeosPort VI C4471 DocuCentre VI C4471 ApeosPort VI C3371 DocuCentre VI C3371 ApeosPort VI C3370 DocuCentre VI C3370 Administrat...

Page 2: ...ety instructions are preceded by the symbol Always read and follow the instructions before performing the required procedures As the copying machine contains a feature designed to prevent forging of c...

Page 3: ...Screen 43 Important Security Instructions 45 Entering Text 46 2 Paper and Other Media 47 Paper Types 48 Loadable Quantity and Weight for Supported Paper 48 Supported Paper Type 50 Loading Paper 56 Lo...

Page 4: ...the Exterior 107 Cleaning the Interior LED Printheads 107 Cleaning the Touch Screen 110 Cleaning Document Cover and Document Glass 111 Cleaning White Chute and Constant Velocity Transport Glass 113 C...

Page 5: ...t Universal Unique ID 196 Image Log Control 196 Notify Job Completion by E mail 199 Plug in Settings 200 Other Settings 200 Copy Service Settings 222 Copy Tab Features Allocation 222 Preset Buttons 22...

Page 6: ...ternet Fax Control 294 E mail Internet Fax Service Settings 297 E mail Control 297 Address Book Settings 300 Folder Service Settings 301 Job Flow Service Settings 303 Media Print Service Settings 304...

Page 7: ...77 Step 1 Preparations 377 Step 2 Configuration on the Machine 377 Step 3 Configuration on the Computer 378 CentreWare Internet Services Setting Items 378 Installation When Using TCP IP LPD Port 9100...

Page 8: ...TCP IP 412 Step 3 Configuring the SNMP Port 413 Step 4 Configuration on the Computer 414 Configuration of Job Flow Sheets 415 Step 1 Enabling Ports and Setting up TCP IP 415 Step 2 Configuring the SN...

Page 9: ...Digital Signature Features for Scan Files 450 Configuration of HTTP Communications Encryption 451 Installation Overview 451 Step1 Configuration on the Machine 451 Step2 Configuration on the Computer 4...

Page 10: ...count Administration 489 Step 1 Selecting an Accounting Type 489 Step 2 Registering User Information 489 User Authentication Operations 491 Authenticating Login Users 491 Changing Passcode 492 15 Prob...

Page 11: ...Jams in the Folder Unit CD1 690 Document Jams 695 Duplex Automatic Document Feeder B1 PC 695 Duplex Automatic Document Feeder C1 PC 697 Stapler Faults 700 Staple Jams in Staple Cartridge For Finisher...

Page 12: ...emi Auto Process Using Scanner 756 Density Uniformity Adjustment 756 Density Uniformity Adjustment Manual Process 759 Density Uniformity Adjustment 759 Print Head Alignment 762 Fold Position Adjustmen...

Page 13: ...55 Notes and Restrictions on the Interrupt Mode 858 Notes and Restrictions on Folders 859 Notes and Restrictions when Connecting to Internet or Intranet 860 Notes and Restrictions when Operating from...

Page 14: ...14...

Page 15: ...1 1Before Using the Machine...

Page 16: ...manuals provided with the personal computer operating system and network products After reading this guide be sure to keep it handy for quick reference It will be useful in case you forget how to perf...

Page 17: ...ion Supplementary Guide The guide is intended for the manager and system administrator of the organization where the machine is installed and describes the setup procedures related to security This ma...

Page 18: ...ces Settings Describes how to use CentreWare Internet Services 7 Printer Environment Settings Describes the settings to use the Print feature on the machine 8 E mail Environment Settings Describes the...

Page 19: ...of documents or paper is described in this guide as follows Long Edge Feed LEF Loading the document or paper in portrait orientation when viewed from the front of the machine z A cross reference incl...

Page 20: ...e 20 Before Using the Machine 1 Short Edge Feed SEF Loading the document or paper in landscape orientation when viewed from the front of the machine LEF Orientation SEF Orientation Paper feed directio...

Page 21: ...tion describes the installation procedures for the USB interface Note z The USB interface of the machine supports USB 3 0 1 Press the push button power switch to switch off the power 2 Make sure that...

Page 22: ...The Ethernet interface of the machine supports the following three types z 1000BASE T z 100BASE TX z 10BASE T Note z The machine supports IEEE802 3az a compliance standard of wired LAN which reduces...

Page 23: ...rk cable suitable for your network connection When you replace the network cable contact our Customer Support Center z When the Secondary Ethernet Kit optional is not installed z When the Secondary Et...

Page 24: ...Machine 24 Before Using the Machine 1 9 Close the front cover 10 Press the push button power switch to switch on the power Reference z For more information on setting items refer to Printer Environmen...

Page 25: ...wer mode and the Sleep mode from 1 to 240 minutes in 1 minute increments Note z If the preset time period is the same for the Low Power mode and the Sleep mode the machine directly enters the Sleep mo...

Page 26: ...ot start counting until the operator leaves the detectable area of Smart WelcomEyes The Access Lamp is lit while the machine detects human presence From Last Operation to Sleep Mode Set the time to el...

Page 27: ...on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note z The default user ID is 11111 z The default passcode is x ad...

Page 28: ...ect Deactivated To save power by using Smart WelcomEyes select Activated For details refer to Smart WelcomEyes P 168 7 Select Close repeatedly until the Tools screen is displayed Note z When you confi...

Page 29: ...Support Center z During operation of the Warmer mode the machine does not enter the Sleep mode Setting the Warmer Mode 1 Press the Log In Out button 2 Enter the system administrator s user ID with the...

Page 30: ...er the Warmer mode To display a message when condensation may have occurred select Condensation Alert 7 Using and set the start time and duration of the Warmer mode Start Time Set the start time of th...

Page 31: ...mode z While the Warmer mode is enabled the machine will not enter the Sleep mode and prevents or reduces condensation z Auto Start allows you to automatically enable the Warmer mode when the machine...

Page 32: ...Settings P 170 Changing the Screen Default You can change the screen displayed when the machine is turned on or the Power Saver mode is deactivated The Services Home screen is displayed by factory de...

Page 33: ...the Screen After Auto Clear You can select the screen to be displayed after Auto Clear from Last Selection Screen or Services Home Reference z For information on Auto Clear refer to Auto Clear P 165...

Page 34: ...not displayed on the touch screen press the Services Home button 4 Select System Settings Common Service Settings Screen Button Settings 5 Select Screen After Auto Clear and then select Change Setting...

Page 35: ...t be displayed on the screen Grayed out buttons cannot be used as a result of malfunctioning The following services can be displayed on the service buttons Note z The available services vary depending...

Page 36: ...xt z Media Print Photos z Secure Print z Sample Set z Delayed Print z Charge Print z Private Charge Print z Store to WSD Note z WSD stands for Web Services on Devices z Custom Services Note z When cus...

Page 37: ...on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note z The default user ID is 11111 z The default passcode is x ad...

Page 38: ...Select Save 9 Select Save Services Home Additional Features You can select additional feature buttons which are displayed on the Services Home screen If you select Not Assigned the position of the se...

Page 39: ...Service Settings Screen Button Settings 5 Select Services Home Additional Features and then select Change Settings Note z Select to display the previous screen or to display the next screen 6 Select t...

Page 40: ...ine with the Fax service and Review for the Review button This section describes how to assign Send from Folder to the Not in Use button as an example Note z After you change the assignment apply the...

Page 41: ...touch screen press the Services Home button 4 Select System Settings Common Service Settings Screen Button Settings 5 Select Custom Button 2 and then select Change Settings Note z Select to display t...

Page 42: ...can adjust the screen brightness of the screen on the Services Home screen 1 Select Screen Brightness on the Services Home screen 2 Press or to adjust the screen brightness 3 Select Save Reference z...

Page 43: ...ve Adjust the power to touch the screen z You can set whether to enable flick and double tap or not For more information refer to Screen Button Settings P 170 Drag Slide your finger to the position de...

Page 44: ...ing continues for a while even after you move your finger away from the touch screen Tap Touch the touch screen and move your finger away from the screen quickly To tap the same position of the screen...

Page 45: ...ngs z When using the Global IP Address on the machine set the IP filtering setting to prevent the machine from illegal access from an external network browsing job history or accessing folders z Set L...

Page 46: ...Description Entering alphabets and numerals To enter uppercase letters select Shift To return to the lowercase letters select Shift again Entering symbols Select More Characters Note z Depending on t...

Page 47: ...2 2Paper and Other Media...

Page 48: ...y and Weight for Supported Paper WARNING Do not use conductive paper such as origami paper carbonic paper or conductivelycoated paper When paper jam occurs it may cause short circuit and eventually a...

Page 49: ...6 gsm Extra HW 177 220 gsm X HW Reload 177 220 gsm X HW Plus 221 300 gsm X HW Plus Reload 221 300 gsm Gloss 106 176 gsm Gloss Reload 106 176 gsm Heavyweight Gloss 177 220 gsm HW Gloss Reload 177 220 g...

Page 50: ...tray For more information refer to Changing the Paper Settings P 73 2 Most ideal image quality with the paper can be obtained by setting the image quality for each type of paper For more information...

Page 51: ...t TBD 200 Extra HW TBD 220 Extra HW TBD 250 Extra HW Plus TBD 300 Extra HW Plus TBD DocuPaper Black 70 Plain TBD DocuPaper Blue 80 Plain TBD Double A 70 Plain TBD Double A 80 Plain TBD Excel Paper 60...

Page 52: ...D Fleet Footed 70 Plain TBD 70 Plain TBD 80 Plain TBD 70 Plain TBD 80 Plain TBD Gold Flag Ship 70 Plain TBD 80 Plain TBD 70 Plain TBD Classic JetSet 70 Plain TBD 70 Plain TBD Hui Dong 70 Plain TBD 70...

Page 53: ...e paper loaded on a tray For more information refer to Changing the Paper Settings P 73 2 Most ideal image quality with the paper can be obtained by setting the image quality for each type of paper Fo...

Page 54: ...jam or machine malfunction Use paper and transparencies recommended by Fuji Xerox z Symphony Pastel Pink etc z Damp or wet paper z Paper pre printed with other printer or copying machine z Wrinkled c...

Page 55: ...er We recommend that you store remaining paper in moisture prevention packets z Store paper on a flat surface to prevent bends or warping Please adhere to the following points when loading paper in a...

Page 56: ...Type Priority settings are identical the tray priority is determined by Paper Tray Priority Note z Some trays may not be selected in automatic tray selection depending on the setting of that tray for...

Page 57: ...ng in paper jams Reference z For information on changing the paper size and orientation refer to Changing the Paper Size for Trays 1 to 4 P 66 1 Pull out the tray until it stops Important z While the...

Page 58: ...mportant z When inserting the tray push it gently Forcibly pushing in the tray may cause machine malfunction Loading Paper in Tray 3 When Tandem Tray Module is Installed The following describes the pr...

Page 59: ...en load the new stack of paper 2 Load and align the edge of the paper against the left edge of the tray with the side to be copied or printed on facing up Important z Do not load paper above the maxim...

Page 60: ...is added Note z Fan the paper well before loading paper in a tray It prevents paper from sticking to each other and reduces paper jams Reference z For information on changing the paper size and orient...

Page 61: ...ch force it may cause machine malfunction Loading Paper in Tray 5 Bypass When printing or copying on a size or type of paper that cannot be set in Trays 1 to 4 use Tray 5 bypass tray The following des...

Page 62: ...cing down inserting the paper until its edge lightly touches against the paper feed entrance Important z Do not load mixed paper types into the tray z Do not load paper above the maximum fill line It...

Page 63: ...a copy or print job Loading Paper in Tray 6 HCF A4 1 Tray The following describes the procedure for loading paper into Tray 6 HCF A4 1 Tray optional When the machine runs out of paper during copying o...

Page 64: ...the new stack of paper 2 Load and align the edge of the paper against the right edge of the tray with the side to be copied or printed on facing down Important z Do not load paper above the maximum fi...

Page 65: ...g Paper 65 Paper and Other Media 2 3 Push the tray in gently until it stops Important z When pushing the paper tray in do it slowly If the tray is pushed with too much force it may cause machine malfu...

Page 66: ...on registering paper sizes refer to Paper Size P 176 Reference z For more information on corresponding paper sizes refer to Paper Size Settings P 203 z For more information on how to copy on non stan...

Page 67: ...ion on paper type settings refer to Changing the Paper Settings P 73 Changing the Paper Size for Tray 3 When Tandem Tray Module is Installed The following describes how to change paper size in Tray 3...

Page 68: ...s or machine malfunction 5 While pinching the paper guide lightly align the edge to the edge of the paper 6 Push the tray in gently until it stops Note z Affix the paper size label to the front of the...

Page 69: ...er in the tray 2 Remove any paper loaded in the tray 3 Pinch the paper guide and slide it to the desired paper size 4 Load and align the edge of the paper against the left edge of the tray with the si...

Page 70: ...e paper size in Tray 6 HCF A4 1 Tray optional 1 Pull out Tray 6 until it stops Important z While the machine is processing a job do not pull out the tray that is being used for the job z Do not add a...

Page 71: ...hole corresponding to the paper size on the top of the guide and tighten up the screw 2 5 Unscrew the screw of the front guide and remove the guide from the tray 6 Insert the small protrusions at the...

Page 72: ...is not adjusted correctly the machine cannot feed the paper properly resulting in paper jams Note z The slot on the left of 8 5 is not used 8 Open the end guide 1 and load and align the edge of the pa...

Page 73: ...Custom 5 refer to Custom Paper Name Color P 175 z You can change the paper type setting without entering to the System Administration mode on the Setup screen which is displayed by selecting Setup in...

Page 74: ...Items 7 Select Change Settings 8 Select Paper Type Paper Size Paper Color and Auto Paper Select respectively Note z The paper weight displayed in Paper Type varies depending on the settings in Image Q...

Page 75: ...play the next screen 11 Select the paper type for changing the image quality settings under Items and then select Change Settings Note z Select to display the previous screen or to display the next sc...

Page 76: ...Paper and Other Media 76 Paper and Other Media 2...

Page 77: ...3 3Maintenance...

Page 78: ...for Booklet Maker Unit for Finisher B1 6 For countries and regions other than Vietnam and China 7 For Vietnam and China 8 For China Note z We recommend that you always keep spare consumables periodic...

Page 79: ...broom or a wet cloth to wipe off the spills If you spill a large volume of toner contact your local Fuji Xerox representative z Never throw a toner cartridge into an open flame Remaining toner in the...

Page 80: ...ning amount of toner is low the machine may stop printing and display a message If this occurs replace the toner cartridge to resume copying or printing z Replace toner cartridges while the machine is...

Page 81: ...spill from the cartridge z If you have a used toner cartridge no longer needed contact your local Fuji Xerox representative for its disposal Note z Y M C or K indicates Yellow Magenta Cyan and Black...

Page 82: ...ste toner container holds used toner The following messages are displayed on the touch screen according to the status of the waste toner container Follow the messages as necessary Message Remaining Pa...

Page 83: ...waste toner container toner may spill and soil the floor We recommend laying paper on the floor beforehand z The use of waste toner containers not recommended by Fuji Xerox may degrade image quality a...

Page 84: ...the old waste toner container into the empty box with both hands Important z If you have a used waste toner container no longer needed contact your local Fuji Xerox representative for its disposal 7...

Page 85: ...ch the surface of the drum Doing so may result in unsatisfactory printing z The remaining page yield is applicable when A4 paper LEF is used The value is an estimate and varies depending on the condit...

Page 86: ...s for the drum cartridge even when the control panel is lit 1 Make sure that the machine is not operating and open the front cover 2 Rotate the handle of the conveyance box counterclockwise 3 Pinch an...

Page 87: ...te z When removing the drum cartridge be careful not to drop it on the floor z Be careful not to touch the toner attached to the cartridge 6 Take the new drum cartridge out of the box and insert the u...

Page 88: ...cartridge and then carefully pull out the protective cover Note z Place the protective cover into the box 10 Rotate the release lever clockwise to lock the drum cartridge 11 Clean the LED printhead fo...

Page 89: ...yance box to the original position Note z Push the box until it clicks into place 13 Rotate the handle clockwise to lock the box 14 Close the front cover Note z If the front cover is not closed comple...

Page 90: ...the Machine Status button and check the current status for the staple cartridge even when the control panel is lit Note z If the staple cartridge was not replaced properly the message remains on the...

Page 91: ...e case with your fingers 1 and remove the staple case from the cartridge 2 5 Insert the front side of the new staple case into the staple cartridge 1 and then push the rear side into the cartridge 2 6...

Page 92: ...mode by pressing the Power Server button and the Machine Status button on the control panel before you replace the staple cartridge z When replacing the staple cartridge press the Machine Status butt...

Page 93: ...tridge 2 5 Insert the front side of the new staple case into the staple cartridge 1 and then push the rear side into the cartridge 2 6 Push the staple cartridge into the finisher until it clicks into...

Page 94: ...If the staple cartridge was not replaced properly the message remains on the touch screen Follow the procedure and replace the staple cartridge again z The 50 sheets staple cartridge is installed as...

Page 95: ...force is required to pull the cartridge out of the finisher z When the C3 Finisher Staple Unit 65 Sheets is installed pull down the orange lever and pull out the staple cartridge 4 Pinch both sides o...

Page 96: ...ed and the staple cartridge needs to be replaced a message appears on the touch screen When this message appears load a new staple case into the staple cartridge Important z The use of staple cartridg...

Page 97: ...le cartridge and pull the cartridge out of the finisher 3 Hold the tabs on both sides of a new staple cartridge and insert it into the original position until it clicks 4 Repeat steps 2 and 3 to repla...

Page 98: ...on and the Machine Status button on the control panel before you replace the staple cartridge z When replacing the staple cartridge press the Machine Status button and check the current status for the...

Page 99: ...s of the booklet staple cartridge 1 and open the cover 2 5 Pinch the right and left sides of the empty staple case 1 and pull out the empty staple case from the staple cartridge 2 Important z The stap...

Page 100: ...to its original position 9 Slightly push the booklet staple cartridge upwards and make sure that it clicks into place Note z Return the booklet staple cartridge until of the booklet staple cartridge...

Page 101: ...empty the container appears again and this can cause machine malfunction Important z Empty the hole punch waste container when the machine is on If you empty the container while the machine is off th...

Page 102: ...o the finisher until it stops 6 Close the front transport cover and then close the top transport cover of the finisher Note z If the cover is not completely closed a message will appear and the machin...

Page 103: ...Otherwise the machine cannot recognize the correct remaining amount of the punch scraps z Make sure to discard all paper chads when emptying the hole punch waste container Not doing so will cause the...

Page 104: ...en stamp impressions start to fade Important z Do not touch the ink pad of the stamp cartridge If it comes into contact with your skin wash immediately z Problems caused by using consumables not recom...

Page 105: ...mp Kit SP H optional is installed replace the stamp cartridge when stamp impressions start to fade Important z Do not touch the ink pad of the stamp cartridge as the ink may be adhered to the pad If i...

Page 106: ...supplied pin into the old stamp cartridge and pull it straight out of the machine Note z If only the sponge part of the stamp cartridge is removed make sure of removing the bottom part of the cartridg...

Page 107: ...nt Note z If you cannot remove the dirt easily gently wipe the machine with a soft cloth moistened with a small amount of neutral detergent 2 Wipe off any excess water with a soft cloth Cleaning the I...

Page 108: ...the machine is not operating and open the front cover 2 Rotate the handle of the conveyance box counterclockwise 3 Pinch and hold the knob on both sides of the conveyance box and remove the box Import...

Page 109: ...th the bar While holding the cleaning bar with the arrow facing up insert the cleaning bar into each slot until it stops and then slowly slide the bar back out Note z Clean the four LED printheads R1...

Page 110: ...x until it clicks into place 7 Rotate the handle clockwise to lock the box 8 Close the front cover Note z If the front cover is not completely closed a message will appear and the machine will remain...

Page 111: ...screen to be damaged Wipe the screen gently Cleaning Document Cover and Document Glass If the document cover and document glass become soiled smudges may appear on copies faxes or scanned documents an...

Page 112: ...ve dirt easily gently wipe the document cover with a soft cloth moistened with a small amount of neutral detergent 2 Wipe the document glass with the provided cloth Important z Do not use cleaning age...

Page 113: ...sport glass and the Side 2 constant velocity transport glass about once a month with the cloth provided in the document feeder as shown in the illustration Important z Do not use benzene paint thinner...

Page 114: ...e white chute with a soft cloth moistened with a small amount of neutral detergent 3 Wipe the Side 1 constant velocity transport glass and the Side 2 constant velocity transport glass with the provide...

Page 115: ...B1 PC 1 Pull up the handle of the left cover of the document feeder and then open the left cover until it stops Note z When you fully open the cover it enters a fixed position Open the cover gently 2...

Page 116: ...gents other than water or neutral detergent z Use a cloth firmly wrung to prevent water drops from falling into the machine If water gets into the machine it may cause the machine to malfunction Note...

Page 117: ...Copy Defaults if necessary For information on Copy Defaults refer to Copy Defaults P 223 z During calibration the machine cannot receive print jobs or faxes Copy Job 1 Calibrates the screen for Text P...

Page 118: ...utton 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administr...

Page 119: ...None When Copy Print is not selected for Target calibration is not valid for the mode not listed in Target 4 Select Start Note z The message Outputting the Calibration Chart Copy Job 2 appears and th...

Page 120: ...mplete calibration A screen showing the result appears 8 Select Confirm 9 To continue calibration for other screen types repeat steps 3 to 8 10 Select Close repeatedly until the Services Home screen i...

Page 121: ...n P 117 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Nex...

Page 122: ...Color Scanning Calibration 7 Align the magenta patch squares printed at the top and bottom of the Chart for 2 Sided Color Scanning Calibration of the printed Chart for 2 Sided Color Scanning Calibrati...

Page 123: ...age is displayed on the touch screen Select Confirm and perform the calibration again 11 Select Confirm 12 Select Close repeatedly until the Services Home screen is displayed Note z When you configure...

Page 124: ...int Reports Note z If Print Reports Button under Reports is set to Disabled the Print Reports button appears only when the Tools button is displayed on the Services Home screen For more information on...

Page 125: ...rmation on the Private Charge Print feature refer to Job Status Printing and Deleting Stored Jobs and Computer Operations Print in the User Guide z For more information on how to set the period of tim...

Page 126: ...on Setting Restore Tool contact our Customer Support Center Note z You can back up the setting data of the machine when the hard disk and the Ethernet interface are installed on the machine The follow...

Page 127: ...4 4Machine Status...

Page 128: ...atus You can also change or set print modes and check the number of pages printed per meter or per user You can also print various reports lists to check the job history settings and registered inform...

Page 129: ...machine machine configuration and software version 1 Check the general information Website Tells you whom to contact when making inquiries about maintenance and operation Machine Serial Number Indica...

Page 130: ...ch the screen to be displayed For information on how to drag or flick refer to Product Overview Touch Screen in the User Guide Software Version Screen You can check the software version 1 Select Softw...

Page 131: ...2 Select the type of a report or a list to print Note z The screen as shown on the right appears when the Tools button is displayed on the Services Home screen Job Status Activity Report 1 Select Job...

Page 132: ...sfully or not The remote terminal name and the result and status are recorded by sorting into incoming or outgoing fax The following information is not included in the Activity Report z Redialed trans...

Page 133: ...Status button and then select Machine Information Print Reports Printer Reports 2 Select a list to print Note z The items displayed vary depending on the options installed 3 Press the Start button Yo...

Page 134: ...e list of logical printers created in PostScript Reference z You can configure the setting for PostScript logical printers using CentreWare Internet Services For more information refer to the help of...

Page 135: ...z Information printed varies depending on the options installed PCL Font List Prints the fonts available in PCL PostScript Font List Prints the fonts available in PostScript DocuWorks Printer Settings...

Page 136: ...rence z For more information on the scan service setting tools refer to the help of CentreWare Internet Services Important z To display the online help for CentreWare Internet Services users need to h...

Page 137: ...her it is printed from Copy Reports Printer Reports Scan Reports or Fax Reports Scan Fax Configuration You can check the settings configured for the Fax feature and the Scan feature Note z The content...

Page 138: ...ss numbers Select a range of numbers and then press the Start button Fax Group Recipients You can print the list of settings for Fax Group Recipients Select All You can print the lists of settings for...

Page 139: ...ress the Start button Job Counter Report Prints the counter report for each job You can check the breakdown of the number of actual use of the machine by feature such as the number of pages printed an...

Page 140: ...rts screen select the Machine Status button and then select Machine Information Print Reports Auditron Reports 2 Select Meter Report Print Jobs 3 Press the Start button Meter Report Print Jobs You can...

Page 141: ...e Accounting in Auditron Mode under Accounting Type Meter Report Print Jobs is displayed instead of Auditron Report Print Jobs For more information on Meter Report Print Jobs refer to Meter Report Pri...

Page 142: ...is also printed You can check a thumbnail of the scanned data and its transmission result You can set not to print out the Transmission Report Undelivered automatically Reference z For information on...

Page 143: ...ly Reference z For information on setting whether to print the report automatically refer to Job Flow Error Report P 185 Overwrite Hard Disk You can check the overwriting status of the hard disk Overw...

Page 144: ...a from a computer 4 Select a printer language to set a print mode 5 Set each item Note z The items displayed vary depending on the printer language Retrieve Programming You can retrieve and use settin...

Page 145: ...n Item Number with the numeric keypad 3 Select Confirm The current setting value appears 4 Select Change Value 5 Enter New Value with the numeric keypad 6 Select Save Store Delete Programming For ESC...

Page 146: ...Settings Factory Defaults You can use the factory default settings Custom Settings Displays the numbers stored in memory 3 When you select Custom Settings select a memory number to use 4 Select Save...

Page 147: ...o receive and manual receive refer to Fax Receiving Faxes in the User Guide 1 Press the Machine Status button 2 Select Fax Receiving Mode 3 Select a fax receiving mode Manual Receive The machine manua...

Page 148: ...ry The following describes how to print the error history report 1 Press the Machine Status button 2 Select the Faults tab 3 Select Error History Report 4 Press the Start button Note z You can also ac...

Page 149: ...5571 C4471 C3371 C3370 C2271 DocuCentre VI C7771 C6671 C5571 C4471 C3371 C3370 C2271 the status displayed may differ from the actual remaining amount When replacing toner cartridges we recommend that...

Page 150: ...ct Billing Information 2 On the screen check each meter Note z Previous meter reading can be displayed when using EP system For more information on EP system refer to EP System P 875 Serial Number Dis...

Page 151: ...the billing meters for the currently authenticated user ID Note z User Account Billing Information is displayed when the Accounting Type is set to Local Accounting Reference z For more information on...

Page 152: ...the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note z The default user ID is 11111 z The default passcode is x admi...

Page 153: ...nformation 153 Machine Status 4 Meter Scan Jobs Displays the number of pages scanned Meter Print Jobs Displays the number of pages printed Note z Meter Print Jobs is not displayed for the system admin...

Page 154: ...Machine Status 154 Machine Status 4...

Page 155: ...5 5Tools...

Page 156: ...ntication Passcode Policy you need to enter the passcode We recommend that you change the system administrator s user ID and passcode immediately after installing the machine Reference z For more info...

Page 157: ...t can be selected on the Tools screen refer to Tools Menu List P 161 1 Select a tab to set System Settings You can set or change the default values of each service Common Service Settings Allows you t...

Page 158: ...ervice Settings Allows you to configure the fax service settings such as setting defaults fax control and button settings Reference z For more information refer to Fax Service Settings P 281 E mail In...

Page 159: ...ing to the web browser when accessing a remote destination server Reference z For more information refer to Web Browser Setup P 313 Setup You can create and change folders job flow sheets and the Addr...

Page 160: ...rom the System Administration mode and the Log In Out button is unlit z When you configure settings under System Settings or Setup and then press the Services Home button the screen directly goes back...

Page 161: ...otation P 194 z Print Universal Unique ID P 196 z Image Log Control P 196 z Notify Job Completion by E mail P 199 z Plug in Settings P 200 z Other Settings P 200 z Copy Tab Features Allocation P 222 z...

Page 162: ...z Scan Defaults P 273 z Scan to PC Defaults P 276 z Original Size Defaults P 277 z Output Size Defaults P 277 z Reduce Enlarge Presets P 277 z Other Settings P 278 z Screen Defaults P 281 z Fax Defau...

Page 163: ...ate Job Flow Sheet Keyword P 328 z Add Address Book Entry P 328 z Create Fax Group Recipients P 337 z Add Fax Comment P 338 z Paper Tray Attributes P 339 z Create View User Accounts P 340 z View Accou...

Page 164: ...chine clock or the time intervals of the machine to reset settings Date Set the date in the system clock of the machine The date set here will be printed on all lists and reports 1 Select Date and the...

Page 165: ...hout any operation until the machine resets the settings automatically When you select On specify a value between 10 and 900 seconds in 1 second increments When you select Off the settings are not res...

Page 166: ...Release Printer is displayed during the printer lockout duration Selecting Release Printer enables printing Note z The printer lockout status is not released automatically even after the end time elap...

Page 167: ...you specify 0 it means that there is no time limit set on the machine for receiving data Note z When you send a print job that contains a large amount of data or a print job whose contents take a whil...

Page 168: ...ording to Power Saver Timer Settings Enters Low Power mode or Sleep mode according to the period specified in Power Saver Timers For more information on the setting procedure refer to Power Saver Mode...

Page 169: ...Interrupt mode You can select from Soft Normal and Loud To disable the sound select Off Machine Ready Tone Set the volume to be sounded when the machine is ready to copy or print or powered on You ca...

Page 170: ...red programming registered is completed You can select from Soft Normal and Loud To disable the sound select Off Line Monitor Volume When sending a fax you can relay the sound on the telephone line un...

Page 171: ...nd 2 Type 2 Assigns the one touch buttons 1 to 60 to the address numbers 0001 to 0060 and buttons 61 to 70 M01 and M02 to the stored programming jobs 1 and 12 Note z Type 1 is selected by factory defa...

Page 172: ...ving data by spreadsheets and database programs Screen Brightness You can adjust the screen brightness of the control panel between 16 and 16 Reconfirm E mail Recipient Select whether or not to displa...

Page 173: ...uring the Power Saver mode the touch screen does not light up After exiting the Power Saver mode by pressing the Power Saver button insert the USB memory device again or select the feature to be used...

Page 174: ...display the entire view O O Flick to switch pages O Drag to switch pages O O Entire View Flick to switch pages O Tap the previous next previewed images to switch pages O O Tap to switch whether to dis...

Page 175: ...rvices Important z To display the online help for CentreWare Internet Services users need to have the environment to connect to the Internet The communication fee shall be borne by you Global IP Addre...

Page 176: ...rd size paper and non standard size paper for Tray 1 and 2 When you load non standard size paper select Custom Size and then set the size in the X width direction and in the Y length direction For Tra...

Page 177: ...ity Set the priority of the trays to use when paper of the same size and the same orientation is set in the multiple trays for automatic tray selection Auto Paper selection means that a tray containin...

Page 178: ...e switches the tray when Auto Select is selected in the Copy screen or Paper Select of the print driver Note z The machine does not switch the tray automatically in the following cases z Tray 5 is sel...

Page 179: ...ht of 83 90 gsm Recycled D 91 105 gsm Paper having ream weight of 91 105 gsm Plain A Reloaded 64 70 gsm Default setting for reloaded paper Paper having ream weight of 64 70 gsm Plain B Reloaded 71 82...

Page 180: ...ht of 221 256 gsm Extra Heavyweight X HW B Reload 257 300 gsm Default setting for Extra Heavyweight X HW reloaded paper The image quality is suitable for side 2 of the Extra Heavyweight X HW B paper E...

Page 181: ...as photos Selecting More Text yields a bold copy effect emphasizing the dense parts of an image Selecting More Photo soften the image gradation of the photo aspects of an image enhancing the reproduci...

Page 182: ...conduct a pre scan and sample the whole document to detect the background color Image Enhancement Allows you to select whether to carry out image enhancement If you select On the machine gives the ima...

Page 183: ...Status button If you select Disabled the Print Reports button under Machine Status Machine Information and the Error History Report button under Faults are displayed only in the System Administration...

Page 184: ...ompleted or not On Automatically prints a Transmission Report when data is sent successfully and a Transmission Report Job Undelivered when data transmission failed Print when delivery fails Prints a...

Page 185: ...tem is not available in some region For more information contact our Customer Support Center Reference z For more information on the EP system refer to EP System P 875 Check EP Connection This feature...

Page 186: ...the software After the machine restarts again and the Services Home screen is displayed the software upgrade is completed Note z EP system may not be available in your region For more information con...

Page 187: ...stment You can set the adjustment value to each paper tray manually Use this feature to match the positions of the images on front and back surfaces when you print with register mark or when you cut t...

Page 188: ...value for each paper type This is useful when the toner image does not transfer to the paper properly Reference z For more information refer to Adjust Image Transfer P 776 Adjust Paper Registration Al...

Page 189: ...After the sample chart is scanned select Start Diagnostic Then the diagnosis is started EP Diagnosis When the EP system is connected to the Internet Pressing EP Diagnosis sends the diagnosis to our Cu...

Page 190: ...Select the text density of the Watermark You can select from Black Magenta and Cyan Note z The hidden text color in fax transmission is black regardless of the font color Density Select the text dens...

Page 191: ...nt Set whether or not to use the Watermark feature when printing for Media Print Text and Photos The user control number machine ID and date and time are printed Note z You can authorize a user to tem...

Page 192: ...he digital code enables you to verify when by whom and from which machine the document was output This prevents leakage of confidential information Decoding Passcode You can assign a decoding passcode...

Page 193: ...termark feature when printing for Media Print Text and Photos Print Fax Set whether or not to forcibly use the Force Secure Watermark feature when printing a document received by fax Report Set whethe...

Page 194: ...densities Select Watermark Background Contrast referring to the printed samples Force Annotation The string such as a user name and a date Annotation is forcibly printed out according to the layout t...

Page 195: ...ith the following jobs z Copy z Client Print z Print Stored File z Media Print z Print Fax z Print E mail z Report Note z You can associate a layout template with Client Print when a print job is sent...

Page 196: ...iversal Unique ID Select whether or not to print Universal Unique IDs Important z If Print Universal Unique ID is set to Yes you cannot select Auto Detect for Tray 5 Print Position Select a print posi...

Page 197: ...he identification information of the user who instructed the job Note that Fuji Xerox is not responsible for a privacy issue of the user caused by using the Image Log Control feature z In the event of...

Page 198: ...again z Low Replaces the image to an error image 1x1 pixels and records the error information after finishing the job z Up to 2000 image logs can be stored in the machine z The text size of image logs...

Page 199: ...ects whether an image log is surely transferred to a log management server from High or Low When High is set and if a image log transfer fails up to 2000 logs are saved in the machine as untransferred...

Page 200: ...Targeted Jobs or E mail Message is deleted E mail Message Enter a comment attached to the e mail Plug in Settings You can browse list of available Plug ins when you use the custom authentication and s...

Page 201: ...the next set is delivered to the rear of the tray Set the offset function for the Center Tray Lower Select from No Offset Offset per Set and Offset per Job When Offset per Set or Offset per Job is sel...

Page 202: ...tating the reason of the job promotion appears The job bypassed can be processed after you take proper measures by following the instruction of the message Or you can cancel the job by pressing the Cl...

Page 203: ...ntation Document glass ApeosPort VI C5571 C4471 C3371 C3370 C2271 DocuCentre VI C5571 C4471 C3371 C3370 C2271 Document glass ApeosPort VI C7771 C6671 DocuCentre VI C7771 C6671 Duplex Automatic Documen...

Page 204: ...0 x 235mm X X X X X X X X Envelope 90 x 205mm X X X X X X X X Envelope 240 x 332mm X X X X X X X X Envelope 162 x 229mm X X X X X X X X Envelope 229 x 324mm X X X X X X X X Envelope 235 x 120mm X X X...

Page 205: ...X X X X X Postcard 4 x 6 X X X X X X X X Photograph 2L 5 x 7 X X X X X X X X Postcard 6 x 9 X X X X X X X X Paper size group A B series 8 x 13 Loading position Size orientation Document glass ApeosPo...

Page 206: ...ument Feeder B1 PC optional Tray 1 Tray 2 2 Tray Module Trays 3 and 4 Tray 5 Tray 6 optional Tandem Tray Module Trays 3 and 4 A6 O O O X X X X X A5 O O O O O O O X A5 O O O O X X O X A4 O O O O O O O...

Page 207: ...mm X X X X X X X X Envelope 162 x 229mm X X X X X X X X Envelope 229 x 324mm X X X X X X X X Envelope 235 x 120mm X X X X X X X X Envelope 114 x 162mm X X X X X X X X Envelope 98 x 148mm X X X X X X X...

Page 208: ...7 X X X X X X X X Postcard 6 x 9 X X X X X X X X Paper size group A B series Loading position Size orientation Document glass ApeosPort VI C5571 C4471 C3371 C3370 C2271 DocuCentre VI C5571 C4471 C3371...

Page 209: ...C1 PC Duplex Automatic Document Feeder B1 PC optional Tray 1 Tray 2 2 Tray Module Trays 3 and 4 Tray 5 Tray 6 optional Tandem Tray Module Trays 3 and 4 A6 O O O X X X X X A5 O O O O O O O X A5 O O O O...

Page 210: ...Envelope 240 x 332mm X X X X X X X X Envelope 162 x 229mm X X X X X X X X Envelope 229 x 324mm X X X X X X X X Envelope 235 x 120mm X X X X X X X X Envelope 114 x 162mm X X X X X X X X Envelope 98 x 1...

Page 211: ...X X Photograph 2L 5 x 7 X X X X X X X X Postcard 6 x 9 X X X X X X X X Paper size group A B series 8 K 16 K Loading position Size orientation Document glass ApeosPort VI C5571 C4471 C3371 C3370 C2271...

Page 212: ...uplex Automatic Document Feeder B1 PC optional Tray 1 Tray 2 2 Tray Module Trays 3 and 4 Tray 5 Tray 6 optional Tandem Tray Module Trays 3 and 4 A6 O O O X X X X X A5 O O O O O O O X A5 O O X X X X X...

Page 213: ...X X X Envelope 240 x 332mm X X X X X X X X Envelope 162 x 229mm X X X X X X X X Envelope 229 x 324mm X X X X X X X X Envelope 235 x 120mm X X X X X X X X Envelope 114 x 162mm X X X X X X X X Envelope...

Page 214: ...aph 2L 5 x 7 X X X X X X X X Postcard 6 x 9 X X X X X X X X Paper size group A B series 8 x 13 8 x 14 Loading position Size orientation Document glass ApeosPort VI C5571 C4471 C3371 C3370 C2271 DocuCe...

Page 215: ...matic Document Feeder B1 PC optional Tray 1 Tray 2 2 Tray Module Trays 3 and 4 Tray 5 Tray 6 optional Tandem Tray Module Trays 3 and 4 A6 O O O X X X X X A5 O O X X X X X X A5 O O X X X X X X A4 O O O...

Page 216: ...X X X X X Envelope 162 x 229mm X X X X X X X X Envelope 229 x 324mm X X X X X X X X Envelope 235 x 120mm X X X X X X X X Envelope 114 x 162mm X X X X X X X X Envelope 98 x 148mm X X X X X X X X Envelo...

Page 217: ...hen Change Settings Commercial 10envelopes X X X X X X X O Monarch 7 3 4envelopes X X X X X X X O DL envelopes X X X X X X X X C4 envelopes X X X X X X X X C5 envelopes X X X X X X X X Postcard 4 x 6...

Page 218: ...ny settings z Make sure that the hard disk and encryption settings match Otherwise an error will occur For information on error messages and their remedies refer to Other Errors P 665 z The following...

Page 219: ...me encryption key and then select Save 4 Select Save to display a confirmation screen Select Yes on the screen to save the setting Service Rep Restricted Operation Allows you to select whether or not...

Page 220: ...mation contact our Customer Support Center Check Document Guides Position Set whether or not to display the confirmation screen when you set the guide position of the document feeder to 8 5 and start...

Page 221: ...r Note z This feature does not appear for some models Data Indicator Allows you to set the lighting pattern of the Data indicator Pattern 1 Lights up when a document is stored in the hard disk optiona...

Page 222: ...es The following five features are shown on the screen Output Color Reduce Enlarge Paper Supply 2 Sided Copying and Copy Output Features and positions displayed cannot be changed 7 Features Allows you...

Page 223: ...over is selected for Back Cover under Output Format Covers Copy Defaults You can set the default settings of the Copy feature When the machine is turned on or the machine exits the Power Saver mode or...

Page 224: ...elected for More of Output Color in the Copy screen You can select a color from seven preset colors and six custom colors Reference z For information about custom colors refer to Custom Colors P 231 D...

Page 225: ...r Balance in the Image Quality screen is set as follows z When the density levels of all colors are set to 0 0 0 Color Balance in the Image Quality screen is set to Normal z When the same value is set...

Page 226: ...Note z You cannot copy the whole area even if you set 0 to Edge Erase Right Edge For the printable area refer to Printable Area P 741 Center Erase Binding Edge Erase Set the default value for Center i...

Page 227: ...When the Simple Copy screen is displayed you can confirm the output destination on the Review screen which can be displayed by pressing the Review button For information on the Review button refer to...

Page 228: ...Number of Digits displayed when Bates Stamp is selected for Annotations in the Output Format screen Bates Stamp Position on Side 1 and Side 2 Set the default value for Position displayed when Bates St...

Page 229: ...for Independent X Y or Slight Reduction Improves Fit is selected Mixed Size Originals 2 Sided Copy Specify paper to copy side 2 of a document in 2 sided copying if the size of side 1 and side 2 of a...

Page 230: ...lected for Original Type in the Image Quality screen Normal Copies with standard image quality Inkjet Originals Select Inkjet Originals when copying a document printed with an inkjet printer This impr...

Page 231: ...than Auto Detect If you frequently make copies of non standard size document setting non standard size as the default can avoid extra operations required during the use of the machine A B Series Size...

Page 232: ...Tools 5 Annotations Create Comments Register text to print with Comment under Annotation You can enter up to 64 singlebyte characters Reference z For information about how to enter characters Entering...

Page 233: ...that is the same as a port number of LPD Port 9100 and HTTP SSL TLS Furthermore if any of the above are set to one of the port numbers indicated below operation may no longer be performed properly de...

Page 234: ...he ASCII or binary format The data is printed without being controlled by the Adobe communication protocol PostScript Wait Timeout The machine automatically terminates a connection when the machine do...

Page 235: ...WSD Note z Added Port Number cannot be configured if Port Status is set to Disabled To configure Added Port Number enable port status and reboot the machine and then configure Added Port Number Bonjo...

Page 236: ...t Tray Status Jam Status Interlock Status and Fault Notice are notified as the machine status z You can configure the E mail Notification Service in CentreWare Internet Services For more information r...

Page 237: ...ces Reference z For more information about CentreWare Internet Services refer to CentreWare Internet Services Settings P 365 Port Number Enter a port number for the Internet Services from 1 to 65535 T...

Page 238: ...rt number for a port that uses HTTP IPP Internet Services HTTP UPnP Discovery SOAP WebDAV and Web Services on Devices WSD Operation Time Out You can enter an operation time out period between 1 and 65...

Page 239: ...n When single Ethernet interface is used Ethernet Rated Speed is displayed When two Ethernet interfaces are used Ethernet 1 Rated Speed and Ethernet 2 Rated Speed are displayed Auto Select this to det...

Page 240: ...two Ethernet interfaces are used TCP IP Network Settings Ethernet 1 and TCP IP Network Settings Ethernet 2 are displayed z For TCP IP Network Settings Ethernet 1 and TCP IP Network Settings Ethernet 2...

Page 241: ...alue from of 0 to 255 z Specify a subnet mask using numbers 0 to 9 and periods If you mistyped a character on the screen select Backspace to delete the character IPv4 Gateway Address Enter the gateway...

Page 242: ...l Configuration is set to Enable Specify an IPv6 address Note z Enter the address in the format xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx where xxxx is a hexadecimal value z Specify an address using alp...

Page 243: ...from the machine via FTP You can switch the FTP transfer mode from CentreWare Internet Services Important z To display the online help for CentreWare Internet Services users need to have the environme...

Page 244: ...single byte characters Host Name Enter the host name with up to 32 single byte characters Important z When you use SMB enter the first 15 letters of the host name The host name must be up to 15 singl...

Page 245: ...er Name Enter the HTTPS proxy server name or the IP address Up to 255 characters are allowed You can specify the addresses by IPv4 address IPv6 address and FQDN HTTPS Proxy Server Port Number Set the...

Page 246: ...HTTPS proxy server HTTPS Proxy Server Login Name Enter a login name of the HTTPS proxy server Up to 31 characters are allowed HTTPS Proxy Server Password Enter a password of the HTTPS proxy server Up...

Page 247: ...ect DHCP to automatically obtain the IP address select DHCP or DHCP AutoIP for IPv4 IP Address Resolution of the TCP IP settings of the machine z If an IP address is resolved automatically the same IP...

Page 248: ...ndary Server Port Number Set the secondary server port number from 1 to 65535 The default value is 5060 Secondary Server Login User Name Enter the login user name of the secondary server Up to 31 char...

Page 249: ...y Server Type Select the type of secondary server from Standard or Cisco VoIP Gateway Setup You can configure the following settings for VoIP Gateway 1 to 50 You can also configure different VoIP gate...

Page 250: ...ending on the Ethernet interface configuration When single Ethernet interface is used Prioritize IP Packets is displayed When two Ethernet interfaces are used Prioritize IP Packets Ethernet 1 and Prio...

Page 251: ...d then select Save Up to 256 characters are allowed Note z For IPv4 enter the address in the format xxx xxx xxx xxx where xxx is a numeric value from 0 to 255 z For IPv6 enter the address in the forma...

Page 252: ...cation system folders and job flow sheets used with the previous authentication system are not deleted automatically If these folders or job flow sheets are no longer needed delete them from the machi...

Page 253: ...ve Directory in Domain Name Up to 64 characters are allowed Important z Enter a realm name in uppercase characters Otherwise an authentication error occurs Server Certificate Verification Select wheth...

Page 254: ...tion Authentication of User Attributes The user ID entered is used as an attribute specified in Attribute of Typed User Name to perform a search on the LDAP server Attribute of Login User Name of a us...

Page 255: ...a smart card is used for LDAP authentication set the attribute of the user name to be used for a smart card ID search The user name is given to the remote service as the authentication information Up...

Page 256: ...pient name attribute type Enter a field attribute name to be used as a recipient name from user information registered on the LDAP server Up to 32 characters are allowed For Windows enter cn for an at...

Page 257: ...a trusted root certificate authority and all intermediate certificate authorities that are registered in the path of a certificate to use must be registered Maximum Number of Search Results Set a maxi...

Page 258: ...Select whether or not to enable HTTP SSL TLS communications HTTP SSL TLS Port Number Set the port number used for HTTP SSL TLS communication from 1 to 65535 The default value is 443 Important z Do not...

Page 259: ...ME Select a certificate for S MIME communications Reference z For more information on the certificate refer to Encryption and Digital Signature Settings P 445 S MIME Communication Select whether or no...

Page 260: ...al signature to outgoing Internet faxes You can also select the setting in which the machine asks to add a digital signature to the Internet fax whenever you send Certificate Auto Store Select whether...

Page 261: ...ptional is installed on the machine IPsec Settings Configure the IPsec settings to use encryption or signature option on the transmission of e mail or fax Note z For IKE Authentication Method Preshare...

Page 262: ...rnet 1 IEEE 802 1X Settings Ethernet 2 Note z When both of the TCP IP Network Settings Ethernet 1 setting and the TCP IP Network Settings Ethernet 2 setting are configured you can configure individual...

Page 263: ...vocation status of the certificate Select By OCSP if the machine uses OCSP Online Certificate Status Protocol which can verify the validity revocation status of the certificate to have the certificate...

Page 264: ...l Internet Fax and IP fax SIP features Domain Filtering When Allow Domains is selected you can specify domains to permit transmissions When Block Domains is selected you can specify domains to prohibi...

Page 265: ...ory capacity When you turn the machine on and the size set exceeds the total memory size the system automatically adjusts the memory size Note z When a port is set to Disabled the corresponding items...

Page 266: ...nts Spool to Memory Carries out spooling The receiving buffer for spooling uses memory When this setting is selected specify the memory capacity of a receiving buffer for spooling from 0 50 MB to 32 0...

Page 267: ...re information refer to the User Guide For Google Cloud Print Other Settings You can configure other settings related to the paper used in the printer Print Area Set whether or not to expand the print...

Page 268: ...ified and prints the job in accordance with Paper Tray Priority Paper Size or Substitute Tray Reference z For more information refer to Automatic Tray Selection P 56 Display Paper Supply Screen Load a...

Page 269: ...b Note z For print files stored in a folder such as Charge Print Private Charge Print Secure Print and Sample Print the machine resumes printing after the paper jam is cleared Print User ID When print...

Page 270: ...or disabled when the paper tray is selected Select Auto Select to enable the PostScript Deferred Media Selection feature or Select Paper Tray to disable the feature When PostScript data generated by...

Page 271: ...ving Buffer LPD setting may automatically be changed For more information on Receiving Buffer LPD Spool refer to Receiving Buffer LPD P 266 Data Processing Order Prints jobs in the order of becoming p...

Page 272: ...can to PC Store Send Link and Store to USB screens z The E mail tab of the E mail service z The Store to Folder tab of the Store to Folder service z The Network Scanning tab of the Network Scanning se...

Page 273: ...and then on Reference z For more information on each setting item refer to Scan in the User Guide Color Scanning Set the default value for Color Scanning in the First Tab Original Type Set the defaul...

Page 274: ...igh Compression and Specific Color under File Format do not appear Original Orientation Set the default value for Original Orientation in the Layout Adjustment screen Resolution Set the default value...

Page 275: ...except when ApeosWare Management Suite is used is set Searchable Text Set the default value for Searchable Text in the File Format screen under the First Tab Note z This feature does not appear for so...

Page 276: ...ned documents Scan to PC Defaults Transfer Protocol Set the default value for the transfer protocol used for transfer from FTP SMB or SMB UNC Format Login Credential to Access Destination Set whether...

Page 277: ...tput Size Defaults Set the sizes to display in Output Size when selecting Enter Output Size for scanning documents at Reduce Enlarge in the Layout Adjustment screen You can assign any output size to o...

Page 278: ...automatically adjusted according to the value set here Background Suppression Level Set the background suppression level This is valid when Background Suppression is set to Auto Suppression The larger...

Page 279: ...age number after file names when E mail is selected The file name depends on the setting of Filename Format and whether or not the file name is automatically generated The followings are examples of t...

Page 280: ...is selected http 192 0 2 1 scanUrl doc1 get htm If Use FQDN is selected http pc1 mycompany co jp scanUrl doc1 get htm Store Send Link Maximum File Size Set the maximum data size of files that can be...

Page 281: ...n the Fax Internet Fax screen is selected in the Services Home screen Select from Fax Tab or Address Book 1st Tab Features Allocation Set the features that appear on the Fax Internet Fax screen Featur...

Page 282: ...ll button is pressed the machine resets to the default values specified under this menu By setting frequently used features and values as the defaults you can simplify operations Reference z For more...

Page 283: ...n Options of Acknowledgement Report in the Fax Internet Fax Options screen Note z You can select Delivery Receipts or Read Receipts in Delivery Confirmation Method For more information on the delivery...

Page 284: ...o need to re enter the recipient Enter Twice Allows the Broadcast Send Re entering the recipient is required Broadcast Disabled No Broadcast Send is allowed Re enter Speed Dial Recipients This setting...

Page 285: ...ns that a document is stored in the machine s public folder for polling and can then be sent by an operation from the other party Polled Files Auto Delete Set whether or not to automatically delete a...

Page 286: ...ob or the Authentication feature is used and different users send to the same address a batch send is not possible Manual Send Receive Default When on hook or off hook is used when sending a fax selec...

Page 287: ...d on a single A4 sheet However if paper of the same paper size as the received document is specified in Receiving Paper Size it is printed on the specified size of paper Depending on the sizes of the...

Page 288: ...or Third Priority for each method Note z This feature is available only when the IP Fax SIP kit is installed on the machine Folder Selector Setup Select whether or not to use the Folder Selector Setup...

Page 289: ...iority to display the fax information received using folders For instance when using Network Scanner Utility 3 the fax information is displayed in the Recipient section of the file list screen There a...

Page 290: ...gister and then select Create Delete Note z Select to display the previous screen or to display the next screen z Entering a 3 digit folder selector number with the numeric keypad displays the specifi...

Page 291: ...as necessary 6 Select Save Folder Selector Setup If you set the classification by line type the machine classifies the received documents by line type and store them in the folders specified Note z Yo...

Page 292: ...under Reduce Enlarge in the Layout Adjustment screen You can assign any magnification to the Reduce Enlarge Preset buttons other than 100 and Auto Preset You can select a ratio from preset ratios Vari...

Page 293: ...s using the keyboard displayed or the numeric keypad Note z If Line 1 to 3 Company Logo or Company Logo for SIP Line is not registered the company logo is used Machine Password Set the machine passwor...

Page 294: ...l via an SMTP server Direct P2P Directly sends to the machine with the Internet Fax feature without going through an SMTP server You can specify the following two types of e mail address for the Inter...

Page 295: ...ion machine supports the MDN feature Delivery Receipts You can confirm whether the Internet fax you sent is delivered to the recipient s folder successfully Read Receipts You can confirm whether the I...

Page 296: ...ving the e mail and deletes it Transmission Header Text Fax Transfer When forwarding received e mail from Internet fax to fax select whether or not to add a Transmission Header Text start time company...

Page 297: ...s from 1 to 100 If the maximum number of addresses exceeds the e mail transmission is aborted Important z This option is not applicable to the Internet Fax service Incoming E mail Print Options When a...

Page 298: ...s Fax Service Settings Internet Fax Control Print Delivery Confirmation Mail Select whether or not to automatically print transmission result e mails DSN response MDN response Off Does not print trans...

Page 299: ...not to protect e mail addresses from being changed under From on the Email tab when a login user retrieves an e mail address Allow to edit From if Search Failed Set whether to protect e mail addresses...

Page 300: ...z The IP address or Internet address of the directory server primary must be set z The port numbers used for LDAP communication must be set on the directory server and the machine Address Book Default...

Page 301: ...l Orientation for Stored Print Jobs Set the orientation of non standard size documents to be stored in a folder Select Portrait or Landscape Even when Portrait is selected a print job whose orientatio...

Page 302: ...ity File Size for Retrieval Select a quality and size for files highly compressed and retrieved from folders Select from Quality Normal File Size Small Quality Higher File Size Larger and Quality Maxi...

Page 303: ...ich are displayed when you select Job Flow Sheets on the Services Home screen Save in Leave the default setting unchanged Owner Select the owner of job flow sheets from administrator and non system ad...

Page 304: ...feature Note z This feature does not appear for some models An optional component is required For more information contact our Customer Support Center z XPS stands for XML Paper Specification 1 On the...

Page 305: ...d at passed Files kept for Set the file retention period from 1 to 14 days Files deleted at Set the deletion time for the expired files from 1 to 12 hours for AM or PM and 0 to 59 minutes Note z When...

Page 306: ...iles When you select No Limit preview images are generated with no time restriction When you select Limited only the preview images generated within the specified duration are displayed In the case of...

Page 307: ...dest First Prints files in chronological order Date Time Newest First Prints files in reverse chronological order File Name Ascending Prints files in ascending order by file name File Name Descending...

Page 308: ...56 2 Select an item to set or change Server Certificate Verification Settings When the machine is connected to a remote server ASP that is located in the Internet zone server certificate verification...

Page 309: ...he web browser 2 Click the Properties tab 3 Click Security to display the items in the folder 4 Click Machine Digital Certificate Management 5 Click Upload Signed Certificate 6 Enter a file name you w...

Page 310: ...n if you register an access destination in a new entry URL Enter the URL of the access destination with up to 256 single byte characters and select Save URL must begin with the type of the protocol us...

Page 311: ...machine accesses the remote service User ID Enter the user ID to access the remote service with up to 128 characters Important z Depending on the settings on the remote service the entry for User ID...

Page 312: ...en 0 and 65535 Other Settings When Sending User Details Set whether or not to display a confirmation screen when the machine send user authorization information authorized user ID password e mail addr...

Page 313: ...n select System Settings Web Browser Setup Reference z For the method of displaying the Tools screen refer to System Settings Procedure P 156 2 Select an item to set or change Web Applications Version...

Page 314: ...L certificate verification fails Enable File Printing Set whether or not to use the File Printing feature The File Printing feature allows you to directly print the printable files obtained from the r...

Page 315: ...machine fax received documents or print documents sent from a computer in the machine You can also send a file stored in a folder via e mail or retrieve a file stored in a computer on a network You ca...

Page 316: ...ntering Text P 46 Check Folder Passcode Set an access restriction to permit operations for specified users only Check Folder Passcode Set whether or not to set a passcode Folder Passcode To use the Ch...

Page 317: ...etion time comes after the machine is turned on Reference z For information on setting the file retention period refer to Expiration Date for Files in Folder P 305 Link Job Flow Sheet to Folder You ca...

Page 318: ...to execute a series of registered actions Up to 1000 job flow sheets can be created The target of a job flow is files stored in a folder A job flow can be executed by using one of the following three...

Page 319: ...y single or multiple users or can be used by linking to a specific folder The Authentication feature restricts the use of the job flows Reference z For information on the available Job Flow features a...

Page 320: ...ne searches through job flow names that were registered upon each job flow creation You can enter up to 128 single byte characters Reference z For information about how to enter characters refer to En...

Page 321: ...ds that are registered for Create Job Flow Sheet Keyword Reference z For information on the job flow keyword search refer to Create Job Flow Sheet Keyword P 328 Send as Fax Specify destinations for fa...

Page 322: ...address specified appears in Name Fax Number in the Send as IP Fax SIP screen Name Fax Number Displays the name and fax number specified Remove Deletes all information for the selected recipient Edit...

Page 323: ...bute information such as image resolution and paper size for transmissions between Internet Fax enabled machines Resend Attempts Set whether or not to try sending again if a transmission fails If you...

Page 324: ...screen refer to Scan in the User Guide Resend Attempts Set whether or not to try sending again if a transmission fails If you select On set the number of resend attempts and interval Resend Attempts S...

Page 325: ...ion retry count from 1 to 5 Resend Interval Set the transmission retry interval from 30 to 300 seconds Name Server Save in User Name and Password Select Name Server Save in User Name or Password to di...

Page 326: ...r Name For domain users up to 97 characters with the format of user name domain name or domain name user name user name and domain name must be up to 32 and 64 single byte characters respectively For...

Page 327: ...you to check or change the recipient selected Reference z For more information on the Edit Recipient screen refer to 5 Scan in the User Guide Close Menu Deselects the selected item Edit Delete You can...

Page 328: ...ntry registered with the wrong address type cannot be selected from the original service Note z The address numbers correspond to the one touch buttons The one touch buttons are available for fax IP F...

Page 329: ...reen or to display the next screen z Entering a speed dial number with the numeric keypad displays the specified number at the top of the column 3 Select Address Type 4 Select the address type and the...

Page 330: ...fault setting z Address Type z Name z Index z Transfer Protocol z Server Name IP Address z Save In z User Name z Password z Port Number z Shared Name SMB Only z Address Type z Fax Number z Name z Inde...

Page 331: ...e z For information about how to enter characters refer to Entering Text P 46 Custom Item 1 The attribute name set as Attribute Name of Custom Item 1 is shown as the item name By factory default the i...

Page 332: ...ficate linked to the S MIME certificate will be invalid Even if you re register the S MIME certificate you have to manually link it again Note z If many certificates are registered on the machine it m...

Page 333: ...sword Set a password when the forwarding destination server prompts a password entry You can enter up to 32 single byte characters for a password Port Number Set the forwarding destination port number...

Page 334: ...on refer to Add Fax Comment P 338 1 Select Print Cover Page 2 Select Comments 3 Select any comment from the list of comments displayed under Recipient s Comment and Sender s Comment Note z Select to d...

Page 335: ...k Association of Japan and is the T 30 communication protocol method for using subaddresses that are standardized by the ITU T For F code sub address and password you can use up to 20 digits 0 to 9 an...

Page 336: ...me Billing Night Time Billing Midnight Set the connection time for one unit charge in each of the time bands daytime night midnight You can set a value from 0 1 to 255 9 seconds in 0 1 second incremen...

Page 337: ...ormation registered select Delete Important z Deleted information cannot be restored Create Fax Group Recipients You can register addresses for broadcast transmission as a group Each group can include...

Page 338: ...gister the address numbers 6 Select Save Delete this group Deletes all information registered on a group Delete from this group Deletes a registered address Select the speed dial or enter the speed di...

Page 339: ...Setup 339 Tools 5 Paper Tray Attributes Set a paper size and a paper type load in each tray Reference z For more information refer to Paper Tray Attributes P 175...

Page 340: ...er registered Up to 1 000 user data can be registered The settings described here are identical with Create View User Accounts under Authentication of Authentication Security Settings Important z Befo...

Page 341: ...required upon user authentication Reference z For information on how to change your passcode later refer to Changing Passcode P 492 E mail Address Enter an e mail address with up to 128 characters Th...

Page 342: ...mum number of black and white pages allowed 1 to 9 999 999 z The following limits can be placed on the Fax service for each user Permission to use Free Access or No Access to Fax Service z The followi...

Page 343: ...quantity of files is left remaining within a folder for example the deletion will take a considerable time Cancel Cancels the deletion of the user data Reset Total Impressions Resets the current cumul...

Page 344: ...ed If the user is owner of a large amount of material when a large quantity of files is left remaining within a folder for example the deletion will take a considerable time All Feature Access Setting...

Page 345: ...ork Accounting is selected in Accounting Type Accounting Type You can select whether or not to use the Accounting feature Accounting Disabled Does not perform accounting Local Accounting Performs acco...

Page 346: ...sed for authentication Note z Account ID is used for accounting z Display User ID Account ID Prompts Prompts users to enter both their user ID and Account ID z Display User ID Prompt Only Prompts user...

Page 347: ...k Account ID You can set how an entered Account ID is shown on the screen Use this feature to enhance security as required Note z This item is displayed when Network Accounting is selected in Accounti...

Page 348: ...138 1 Select Fax Billing Data 2 Select Charge Rate per Unit Charge Rate per Unit This is a communication charge per unit You can set a value from 0 1 to 255 9 seconds in 0 1 second increments 3 Selec...

Page 349: ...vice This feature is available for accounting billing devices other than Coin Kit and Dispenser Interrupt Mode This feature is effective for the Copy service Select whether or not to enable the Interr...

Page 350: ...t from Disabled and Enabled This feature is available for Card Activated Cumulative and Card Activated Subtractive Important z Some of the products listed above may not be available for this feature d...

Page 351: ...tem Administrator Settings you can set the system administrator ID and passcode We recommend setting the system administrator ID and passcode to prevent unauthorized setting changes and ensure securit...

Page 352: ...sscode Policy P 358 1 Select System Administrator s Passcode 2 Select New Passcode 3 Enter a new passcode 4 to 12 digits using the keyboard displayed and then select Save Note z If no passcode is set...

Page 353: ...Access Allows you to set whether or not to restrict access to each of the following services Note z When Locked Show Icon is selected for a service is displayed on the button of the applicable servic...

Page 354: ...via a network To use the Authentication feature authentication information such as a user ID and passcode needs to be entered in a print driver If authentication fails the print data sent to the machi...

Page 355: ...reate Delete 3 Select and set any item Group Name Enter a group name with up to 32 single byte characters Restrict Recipient Selection Method When Only From Address Book is selected for Restrict Recip...

Page 356: ...se this feature to enhance security as required When you select Show the characters you enter are echoed on the screen in the normal way as you enter the user ID When you select Hide the characters yo...

Page 357: ...d you can select a user role and an authorization group for the user z When Passcode Entry for Smart Card Login under Tools Authentication Security Settings Authentication Passcode Policy is set to On...

Page 358: ...saved in the machine for remote authentication Select from Do Not Delete Weekly and Monthly For Weekly you can set the day and time For Monthly set the date and time Note z This setting applies only...

Page 359: ...operating the machine If Save as Charge Print Job is selected print jobs received are saved by a user ID for storage set in a print driver The Private Charge Print feature stores jobs to the machine...

Page 360: ...ecure Print Sample Set Store in Remote Folder and Delayed Print settings specified in the print driver will be ignored Job Login Failure Set the processing to apply to jobs authentication failed whose...

Page 361: ...s select Delete Job Note z Job without User ID is automatically changed to Print Job on the machine when you select as follows on CentreWare Internet Services Properties Security Authentication Config...

Page 362: ...ive settings even when you select a file in a folder using the Job Flow feature and manually execute a job z Users with system administrator role can configure this feature regardless of authorization...

Page 363: ...but overwriting three times makes it even more definite that the data cannot be restored It does however take longer z During overwriting normal operations may be slowed down Note z An optional compo...

Page 364: ...and manage and train the person properly z When turning off the machine make sure no operation is running Train the users to turn off the machine after an active operation completes if any z Note that...

Page 365: ...6 6CentreWare Internet Services Settings...

Page 366: ...on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and then select Enter Note z The default user ID is 11111 z The default passcode i...

Page 367: ...machine reboots you can print out a configuration report to confirm that the port for CentreWare Internet Services is enabled and TCP IP is set up correctly Reference z For information on how to prin...

Page 368: ...and the domain name For example if the host name is myhost and the domain name is example com then the Internet address is myhost example com z When specifying a port number add and the port number af...

Page 369: ...g items click Help at the upper right corner of the CentreWare Internet Services screen to see help Important z To display the online help for CentreWare Internet Services users need to have the envir...

Page 370: ...nnectivity Refer to Port Settings P 233 Physical Connections Refer to Port Settings P 233 Protocols Refer to Protocol Settings P 239 Language Emulations Select from Properties tab Services Printing Re...

Page 371: ...he Audit Log feature that logs the operation on the machine and retrieve the audit log Machine Digital Certificate Management Allows you to create a self signed certificate and import a certificate to...

Page 372: ...erties tab Security Allows you to restrict the operation of service representatives Prevents the machine from being altered by someone impersonating our service representative System Administrator Set...

Page 373: ...7 7Printer Environment Settings...

Page 374: ...For other printer drivers please execute the Custom Installation z You can download the latest print driver from our web site Using the Machine as a Local Printer USB Use a USB interface cable to dir...

Page 375: ...ting Systems 1 A USB port is required on a computer to connect 2 WSD stands for Web Services on Devices 3 The Adobe PostScript 3 Kit optional and a Unix filter are required to print PostScript data Co...

Page 376: ...n the supported Mac OS refer to Specifications Note z The print driver supplied with the Adobe PostScript 3 Kit optional supports only English operating systems Reference z For information on network...

Page 377: ...d using CentreWare Internet Services refer to CentreWare Internet Services Setting Items P 378 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with...

Page 378: ...iver for Mac OS X contained in the media provided with the driver CentreWare Internet Services Setting Items You can configure the following setting items using CentreWare Internet Services Reference...

Page 379: ...refer to CentreWare Internet Services Setting Items P 381 For information on how to configure the setting using the Media Software Product Manual refer to the Media Information contained in the Media...

Page 380: ...age displayed on the screen follow the message and reboot the machine 7 Print a configuration report to confirm that the LPD port is enabled and that TCP IP is set up correctly Reference z For informa...

Page 381: ...arting CentreWare Internet Services P 368 z Spool Destination for Jobs Properties General Setup Memory Settings LPD Note z The spool destination can be configured when the LPD port is enabled z Receiv...

Page 382: ...Printer Environment Settings 382 Printer Environment Settings 7 z TCP MSS Mode z IPv4 Subnet Mask when TCP MSS Mode is enabled z IP Filtering IPv4 Filtering IPv6 Filtering...

Page 383: ...ure TCP IP settings Note z You can configure the settings using CentreWare Internet Services or the Media Software Product Manual Reference z For the items that can be configured using CentreWare Inte...

Page 384: ...e other IPP settings as necessary Reference z Refer to CentreWare Internet Services Setting Items P 384 Step 3 Configuration on the Computer To print from the machine you need to install a print drive...

Page 385: ...Internet Printing Protocol IPP 385 Printer Environment Settings 7 z TBCP Filter Note z The TBCP filter can be configured when the Adobe PostScript 3 Kit optional is installed z Administrator Mode z DN...

Page 386: ...Printer Environment Settings 386 Printer Environment Settings 7...

Page 387: ...8 8E mail Environment Settings...

Page 388: ...the e mails are TIFF PDF JPEG JFIF XDW DocuWorks documents XBD DocuWorks binders and XPS Microsoft XPS Format Open XPS format The message body of e mail is processed according to the settings in Incom...

Page 389: ...n receive the result of the jobs performed by e mail For more information refer to Notify Job Completion by E mail P 199 E mail Notification You can receive an e mail notification when a file is saved...

Page 390: ...ings 390 E mail Environment Settings 8 Preparations The following items must be set to use the E mail feature Reference z For more information on the preparations to use the Internet Fax feature refer...

Page 391: ...O O O O DNS server address Required when the addresses for a POP3 server and an SMTP server are set with a domainname format instead of their IP addresses You can also acquire this from DHCP U U U U U...

Page 392: ...Signature P 457 Configuration on the Server Note z For information on the Server Settings contact your System Administrator O Required to be set U Set as required Item Description E mail Store Send L...

Page 393: ...is 11111 z The default passcode is x admin 3 Select Tools on the Services Home screen 2 Enable ports to use for the E mail feature 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select S...

Page 394: ...using CentreWare Internet Services For the items that can be configured using CentreWare Internet Services refer to CentreWare Internet Services Setting Items P 396 z For information on how to start...

Page 395: ...3 Server Settings P 250 z For information on how to set the machine s e mail address when you receive e mails via POP3 refer to Machine s E mail Address Host Name P 243 Note z When you enable POP over...

Page 396: ...report refer to Print Reports P 131 CentreWare Internet Services Setting Items You can configure the following setting items using CentreWare Internet Services Reference z For details on the setting i...

Page 397: ...9 9Scanner Environment Settings...

Page 398: ...nected to a network Reference z For information on the Scan to PC service refer to Configuration of Scan to PC P 402 Network Scanning Job Template Scanning A file defined with scanning conditions is c...

Page 399: ...disk and send a URL that indicates the location of the document Note z To use the Store Send Link feature you need to configure the authentication settings Reference z For information on the Store Se...

Page 400: ...entreWare Internet Services Settings P 365 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the...

Page 401: ...epending on the settings When a message displayed on the screen follow the message and reboot the machine 6 Print a configuration report to confirm that the WebDAV port is enabled and that TCP IP is s...

Page 402: ...10 8 Mountain Lion OS X 10 9 Mavericks OS X 10 10 Yosemite and OS X 10 11 El Capitan Reference z For information on how to configure the FTP service refer to the manual provided with the software For...

Page 403: ...efault user ID is 11111 z The default passcode is x admin 3 Select Tools on the Services Home screen 2 Enable the port Using SMB Enable the SMB port 1 Select Connectivity Network Setup 2 Select Port S...

Page 404: ...e screen follow the message and reboot the machine 6 Print a configuration report to confirm that the SMB Client port or FTP client is enabled and that TCP IP is set up correctly Reference z For infor...

Page 405: ...52 Destination Computer The following operation system must be installed on a destination computer For Mac OS X a sharing user account is required on the Mac OS X z Microsoft Windows Server 2008 z Mic...

Page 406: ...ble in your environment configure the method for obtaining the address If an IP address cannot be obtained automatically or manual configuration is preferred confirm the settings of an IP address a su...

Page 407: ...Kerberos Solaris LDAP SMB and Authentication Agent Reference z For information on the remote authentication server settings refer to Authentication System Setup P 252 1 Select System Settings 2 Select...

Page 408: ...box under Status 6 Check the Enabled checkbox of Allow User to Change File Storage Location to allow users to change the storage location Note z Checking this checkbox allows users to change the stora...

Page 409: ...ect both the Automatically Create Subdirectory and Append User Name to Path check boxes specify which directory subdirectory or subdirectory with a user name becomes a subdirectory in Directory Struct...

Page 410: ...9 Step 5 Configuration on the Computer Create a destination folder on your computer and set it as a shared folder and then set write rights on the folder Note z To use SMB on Mac OS X set File Sharing...

Page 411: ...software cannot be used with the machine CentreWare Internet Services Setting Items You can enable disable the Store to USB service using CentreWare Internet Services When you disable the service the...

Page 412: ...indows 8 1 Microsoft Windows 10 Step 2 Enabling Ports and Setting up TCP IP To use Network Scanning service enable the port and set the IP address The following describes the configuration procedures...

Page 413: ...a subnet mask and a gateway address Reference z For information on how to set an IP address refer to Protocol Settings P 239 4 Select Close repeatedly until the Tools screen is displayed 5 Select Clos...

Page 414: ...eb browser changes to the machine reboot display 8 Click Reboot Machine The machine reboots and the settings are enabled Step 4 Configuration on the Computer Reference z For details on the setting ite...

Page 415: ...numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note z The default user...

Page 416: ...Internet Services HTTP ports are enabled and that TCP IP is set up correctly Reference z For information on how to print a configuration report refer to Print Reports P 131 Step 2 Configuring the SNM...

Page 417: ...ne Reference z For information on how to configure e mail settings refer to E mail Environment Settings P 387 Step 2 Enabling Authentication Configure the authentication settings on the machine Refere...

Page 418: ...he upper right corner of the CentreWare Internet Services screen to see help z For information on how to start CentreWare Internet Services refer to Starting CentreWare Internet Services P 368 Importa...

Page 419: ...nfiguration procedures on the machine Note z You can configure the settings using CentreWare Internet Services For information on how to use CentreWare Internet Services refer to CentreWare Internet S...

Page 420: ...the machine name is displayed on the computer as a network device On Windows Vista select Control Panel Hardware and Sound Scanners and Cameras on Windows 7 select Control Panel Devices and Printers...

Page 421: ...10 10Using IP Fax SIP...

Page 422: ...k for communications you can reduce the telecommunications costs compared to a conventional G3 fax machine that uses the public telephone line Note z This feature does not appear for some models An op...

Page 423: ...hone line Note z For more information about the SIP server and VoIP gateway contact your system administrator z Another optional component is required to use the IP Fax SIP feature for some models Set...

Page 424: ...ired select Next and enter the system administrator s passcode and select Enter Note z The default user ID is 11111 z The default passcode is x admin 3 Select Tools on the Services Home screen 2 Enabl...

Page 425: ...Using CentreWare Internet Services P 369 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the sc...

Page 426: ...ayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note z The default user ID is 11111 z The default passcode is...

Page 427: ...rver when you use the IP fax SIP feature via a SIP server Reference z You can configure the settings using CentreWare Internet Services For information on how to use CentreWare Internet Services refer...

Page 428: ...4 Select Close Note z Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine 5 Print a configuration report t...

Page 429: ...and then select Save 7 Select Gateway Address and then select Change Settings 8 Specify the IP address of the VoIP gateway and then select Save 9 Select Save 10 To configure another VoIP gateway repea...

Page 430: ...Using IP Fax SIP 430 Using IP Fax SIP 10...

Page 431: ...11 11Using the Internet Fax Service...

Page 432: ...rporate intranet or the Internet unlike conventional fax machines which use public phone lines Also the machine can receive e mails transmitted from the Internet Fax enabled machines Note z An optiona...

Page 433: ...ription Internet Fax Internet Fax Direct 1 via SMTP via POP3 via SMTP TCP IP address TCP IP address of the machine TCP IP protocol is used for e mail transmissions O O O Subnet mask The subnet mask is...

Page 434: ...Next and enter the system administrator s passcode and select Enter Note z The default user ID is 11111 z The default passcode is x admin 3 Select Tools on the Services Home screen 2 Enable ports to...

Page 435: ...how to start CentreWare Internet Services refer to Starting CentreWare Internet Services P 368 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with...

Page 436: ...e P 243 Important z When you enable POP over SSL in the POP3 Server Setting receiving e mail will be encrypted POP over SSL can be set using CentreWare Internet Services For information on the setting...

Page 437: ...item Reference z For information on how to print a configuration report refer to Print Reports P 131 Step 3 Testing the Internet Fax Test the Internet fax transmission from the machine 1 Select Fax I...

Page 438: ...Using the Internet Fax Service 438 Using the Internet Fax Service 11...

Page 439: ...12 12Using the Server Fax Service...

Page 440: ...ne via a network based on the settings you made Important z While the Server Fax feature is enabled the Fax feature is detected as not installed even if the Fax Kit 3 is installed on the machine Durin...

Page 441: ...Fax on the machine System Requirements for the Machine z Scanner Kit optional needs to be installed on the machine z Server Fax Kit optional needs to be installed on the machine z The machine needs to...

Page 442: ...ices P 369 Note z You can switch to the Server Fax feature also on the machine s control panel 1 Start a web browser 2 Enter the machine s IP address or the Internet address into the address box on th...

Page 443: ...rvices to display the items in the folder 5 Click Fax to display the items in the folder 6 On the tree in the left frame click General 7 On the General screen click Edit 8 Set Optional Information suc...

Page 444: ...sword When SMTP is selected The SMTP server settings are the same as the E mail settings Reference z For more information on the SMTP server settings refer to Step 2 Configuring E mail Environment P 3...

Page 445: ...13 13Encryption and Digital Signature Settings...

Page 446: ...R except for device certificates PKCS 12 DER device certificates Reference z For more information on how to import a certificate refer to the help of CentreWare Internet Services Important z To displa...

Page 447: ...address Key encrypt ion Digital signature Server Authenti caion Client authen ticatio n E mail protect ion Encryption on HTTP communication from the client to the machine SSL TLSserver O O O X X X En...

Page 448: ...e starts Also check if the time of the machine is correctly set Invalid validity expires The certificate expired The validation period of the certificate is after the time of the machine Check the tim...

Page 449: ...of a remote server import a certificate issued by another CA using CentreWare Internet Services to the machine When verifying a SSL TLS server certificate of a remote server with the verification of...

Page 450: ...mail Encryption Digital Signature P 457 Encryption and Digital Signature Features for Scan Files Encrypting PDF DocuWorks Documents PDF and DocuWorks documents can be encrypted and protected by a pass...

Page 451: ...by CentreWare Internet Services Setting up a Certificate using CentreWare Internet Services To set up a certificate using CentreWare Internet Services you can have the machine create a self signed cer...

Page 452: ...can be selected only when the certificate for the SSL server is correctly set When the check box cannot be selected check Properties Security Certificate Settings and make the correct settings for the...

Page 453: ...pes of encryption P 447 and check if the certificate conditions are met 5 Click Certificate Details 6 Click Use this certificate Important z Use this certificate appears only when the certificate is v...

Page 454: ...issued by another CA to the machine Note z If a certificate to be imported as an IPsec certificate contains V3 extension KeyUsage digitalSignature bit must be asserted Configuration on the Computer C...

Page 455: ...d 7 Enter Retype Password 8 Enter a file name you want to import or select a file to import from a dialog box displayed by clicking the Browse button and then select Save 9 Click the Import button 10...

Page 456: ...reen 4 Select Connectivity Network Setup 5 Select Security Settings 6 Select IPsec Settings 7 Configure the required settings Reference z For details on the settings refer to IPsec Settings P 261 8 Se...

Page 457: ...Windows refer to How to check the certificate settings on Windows P 447 Configuration on the Machine Set the certificate on the machine and enable the S MIME communication Configure the following set...

Page 458: ...more information on how to start CentreWare Internet Service refer to Starting CentreWare Internet Services P 368 2 Import a certificate Important z Machine s E mail Address of Description and the e...

Page 459: ...owser 2 Click Security to display the items in the folder 3 Click S MIME Settings and configure the following settings z Message Digest Algorithm Select a message digest algorithm from SHA 1 MD5 or SH...

Page 460: ...gnature to a computer from the machine and register it to the certificate store of an e mail application in the computer To send an e mail with S MIME digital signature select Always add signature or...

Page 461: ...using CentreWare Internet Services and register it to the certificate store of an e mail application in the computer Reference z For information on how to import and export a certificate using CentreW...

Page 462: ...cryption settings and then configure a certificate on the machine Configuration on the Computer z Sending a DocuWorks security certificate file from the machine to a computer You must register a perso...

Page 463: ...that has been already registered in Local Device or Others Delete the registered certificate before importing 1 Click the Properties tab 2 Click Security to display the items in the folder 3 Click Ma...

Page 464: ...ature Hash Algorithm Select the setting of the hash algorithm when using DocuWorks signature from SHA 1 or SHA 256 z XPS Signature Select the setting for XPS signature from Do not add signature Always...

Page 465: ...14 14Authentication and Accounting Features...

Page 466: ...h some sub users in accordance with the intended use Note z An optional component is required to use the sub user feature For more information contact our Customer Support Center Unregistered User An...

Page 467: ...t Selection Method setting refer to Restrict Recipient Selection Method P 220 Restrict User to Edit Address Book Allows you to set whether or not to permit the group members to edit the Address Book i...

Page 468: ...creating editing and using job flow sheets and folders per user Reference z For more information about the feature refer to Services Controlled by Authentication P 475 and Authentication for Job Flow...

Page 469: ...this machine P 358 and Delete Remote Accounts P 358 Authentication Methods User ID Authentication Authentication is performed using user information registered on the machine or a remote server in ad...

Page 470: ...rmation on the types of jobs that can be monitored refer to Jobs Manageable by Account Administration P 471 Network Accounting Network Accounting performs account administration using user information...

Page 471: ...can individually select Login and Accounting Types and can combine them as described in the following table O Available X Not available 1 When Login Type is Login to Remote Accounts and Authenticatio...

Page 472: ...nregistered user Pages sheets Machine s print driver Login user Secure Print Print Files Login user Sample Set Print Stored File Delayed Print Charge Print Private Charge Print Print E mail Unregister...

Page 473: ...When using an address number in which the billing data is not registered When a phone conversation took place including the one before a transmission Billing for Fax Jobs Fax jobs are not billed for t...

Page 474: ...ation and Accounting Features 474 Authentication and Accounting Features 14 z Manual Receive Manual Send or Manual Polling is used z When a phone conversation took place including the one before a tra...

Page 475: ...for information on the restrictions that can be set for the machine as a whole refer to Service Access P 353 Combination of Authentication and Account Administration types The following shows the ser...

Page 476: ...eatures to restrict 2 The accounting is available with ApeosWare Management Suite sold separately Important z Note the following conditions when you use ApeosWare Management Suite to perform account a...

Page 477: ...ures available for each user For more information refer to the help of CentreWare Internet Services Important z To display the online help for CentreWare Internet Services users need to have the envir...

Page 478: ...r the Send from Folder screen can only be used for the folder on which the job flow sheet is created The job flow sheet cannot be used for any other folders z The job flow sheets created on the networ...

Page 479: ...low sheet Creating Job Flow Sheet on the Create Job Flow Sheet screen The following shows the creator of job flow sheet manageable user and available operations Only the system administrator can opera...

Page 480: ...who can manage the folder 1 Only the system administrator can operate 2 Available when you enable folder operation on the setting of authentication feature in the System Administration mode When the...

Page 481: ...cess control and then create a user Login to Remote Accounts Specify the Login Type access control and remote authentication server Change the default authorization group settings and add an authoriza...

Page 482: ...nt Limit and Feature Access settings for each service and then select Close 19 If necessary select a user role and an authorization group for the user under User Role and Add This User To Authorizatio...

Page 483: ...z For more information on the authentication method refer to Login Type P 352 8 Select Yes 9 Select Access Control 10 Select Service Access 11 Select Unlocked for the required services to permit user...

Page 484: ...Service Access the applicable service is not displayed on the Services Home screen The services is displayed after authentication When an LDAP server is used as a remote authentication server Set the...

Page 485: ...tion groups if necessary 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is re...

Page 486: ...Authentication and Accounting Features 486 Authentication and Accounting Features 14 11 Select Close...

Page 487: ...tomer Support Center Step 1 Preparations The machine supports IC Card Reader available for the following smart card type When using embedded external IC Card Reader A z HID Prox z MIFARE z Fuji Xerox...

Page 488: ...3 Select Tools on the Services Home screen 4 Select Authentication Security Settings 5 Select Authentication 6 Select User Details Setup 7 Select Smart Card Logout Timing and then select Change Setti...

Page 489: ...s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note...

Page 490: ...View User Accounts 6 Select Available and then select Create Delete 7 Enter a user ID and select Save 8 Select Service Access 9 Configure the Service Access and Feature Access settings for each servi...

Page 491: ...er registration from the touch screen refer to Create View User Accounts P 340 Note z An optional component is required to use this feature For more information contact our Customer Support Center Log...

Page 492: ...the user can log out by using the same log out method as using the operator panel Changing Passcode You can change the passcode to use for user authentication Change the passcode by following the step...

Page 493: ...the Properties tab 3 Click Security and then click Authentication Configuration 4 Click Next 5 Enter the account number of the user to set or change in Account Number and then click Edit 6 Enter a ne...

Page 494: ...Authentication and Accounting Features 494 Authentication and Accounting Features 14...

Page 495: ...15 15Problem Solving...

Page 496: ...k EP Connection P 185 z For more information on the EP system refer to EP System P 875 The machine does not work properly Action Refer to Machine Trouble P 497 A message is displayed Cause Has a paper...

Page 497: ...the Machine in the User Guide The Error indicator is blinking The system of the machine or the components installed may have a trouble Switch the main power and power off and then on If the error sti...

Page 498: ...the print mode Off line Press the Machine Status button to check the Print Mode on the Machine Status screen If Print Mode is set to Off line select On line Is the power cord disconnected from the mac...

Page 499: ...the document glass or the document cover dirty Clean the document glass and the document cover Reference z Refer to Cleaning Document Cover and Document Glass P 111 Is the document a transparent type...

Page 500: ...the cover of the machine or slide out the paper tray to remove the torn pieces or the foreign object Reference z Refer to Paper Jams P 666 or Loading Paper P 56 Is non standard paper loaded in the tr...

Page 501: ...ce z Refer to Copy Copying Procedure in the User Guide Are you trying to use irregular shaped documents business cards transparencies or thin documents Are you trying to use documents with sticky tags...

Page 502: ...indicated in the message Reference z Refer to Replacing Toner Cartridge P 80 Is a message displayed on the touch screen prompting you to replace the drum cartridge Replace the drum cartridge indicated...

Page 503: ...sity or image quality Reference z Refer to Copy Image Quality in the User Guide Is the document glossy printing paper Glossy printing paper easily sticks to the document glass and shadows are sometime...

Page 504: ...push in the tray until it stops to insert it properly Reference z Refer to Loading Paper P 56 Part of the image is missing on the copy Is the paper damp If the paper is damp the copy image may be part...

Page 505: ...lacing Drum Cartridges R1 R2 R3 or R4 for Customers Having a Spot Maintenance Contract P 85 There is no toner left in the toner cartridge Replace the toner cartridge with a new one Reference z Refer t...

Page 506: ...ence z Refer to Replacing Drum Cartridges R1 R2 R3 or R4 for Customers Having a Spot Maintenance Contract P 85 Printed toner smudges when rubbed with your finger Toner is not fused The paper is soiled...

Page 507: ...The machine interior LED printheads may be soiled Clean the machine interior Refer to Cleaning the Interior LED Printheads P 107 The entire output is faint Two or more sheets may be fed simultaneousl...

Page 508: ...ers Having a Spot Maintenance Contract P 85 No toner remains in the toner cartridge Replace the toner cartridge with a new one Reference z Refer to Replacing Toner Cartridge P 80 Text or images are pr...

Page 509: ...s transparencies or thin documents In addition the document feeder does not feed documents with sticky tags paper clips or adhesive tape Reference z Refer to Copy Copying Procedure in the User Guide T...

Page 510: ...ing The copy is too dark or light The setting for Lighten Darken is inappropriate for the document Adjust the copy density Reference z Refer to Copy Image Quality in the User Guide The setting for Ori...

Page 511: ...in the User Guide The copy is misaligned or skewed The document is not loaded correctly Load the document correctly Reference z Refer to Copy Copying Procedure in the User Guide The document guides o...

Page 512: ...in color Output Color is set to Black White Set Output Color to Auto Detect or Color Reference z Refer to Copy Copy Output Color Selecting the Color for Copying in the User Guide The document edges a...

Page 513: ...occurred in the machine Check the error details and take an appropriate action The IP address or SMB network path is not correctly set Set the correct IP address or SMB network path Note z Refer to Pr...

Page 514: ...the maximum number for stapling The maximum number of pages for stapling varies depending on the used finisher Reference z For more information refer to Specifications P 712 The 2 sided printing is no...

Page 515: ...are missing on the printout The image is larger than the printable area Expand the printable area of the machine or reduce the image size on the printout The output color differs between Secure Print...

Page 516: ...e connection is correct the On hook feature allows you to call via general lines The phone dialing method is not available Specify the same dialing method as the one Tone 10pps subscribed for the mach...

Page 517: ...fax SIP The IP address is incorrect Set a correct IP address subnet mask and gateway address on the machine The SIP user name is incorrect Set a correct SIP user name in the machine The correct IP add...

Page 518: ...ices The Ethernet cable has been unplugged for more than one minute When Register recovery on the SIP server is completed the registration succeeds No measure is required Unable to communicate IP fax...

Page 519: ...rom the machine on the network relay device such as a switch and router becomes higher than necessary because the QoS setting of the machine is invalid or a large amount of buffer space is occupied De...

Page 520: ...machine is in the System Administration mode The machine cannot receive a fax in the System Administration mode Exit the System Administration mode A machine password has been set When a machine pass...

Page 521: ...is used Set IP Filtering under Properties tab Security using CentreWare Internet Services The Ethernet cable has been unplugged for more than one minute When Register recovery on the SIP server is com...

Page 522: ...sent from the machine on the network relay device such as a switch and router becomes higher than necessary because the QoS setting of the machine is invalid or a large amount of buffer space is occup...

Page 523: ...286 or Auto Reduce On Receipt P 286 Although the Folder Selector feature is set however the received document is printed and cannot be stored in the folder An unregistered folder is specified on the...

Page 524: ...e User Guide The document type is unsuitable The document feeder does not feed irregular sized documents business cards transparencies or thin documents In addition the document feeder does not feed d...

Page 525: ...dministrator Unable to open a folder The folder is unregistered Register the folder Reference z Refer to Create Folder P 315 The folder passcode has been forgotten The passcode cannot be retrieved Set...

Page 526: ...ess 1 Start Windows and select Control Panel Administrative Tools Local Security Policy 2 Select Security Settings Local Policies Security Options 3 Change Account Limit local account use of blank pas...

Page 527: ...red rough or a blueprint Adjust the copy density or image quality when scanning The document is glossy printing paper Glossy printing paper easily sticks to the document glass and shadows are sometime...

Page 528: ...anning Procedure in the User Guide The document is folded Flatten the curl and load the document again Reference z Refer to Scan Scanning Procedure in the User Guide The image is not scanned in color...

Page 529: ...m the Network Computers icon Confirm the setting of AutoMaster Mode of SMB If the setting is enabled change it to Off Cause Check point Remedy The IP address is incorrect Request your network administ...

Page 530: ...e printer language of the print data Confirm the selected printer language on the machine and the printer language of the print data Select the printer language on the machine to match the print data...

Page 531: ...te the right frame contents Old information may be cached on your web browser Clear all the information cached on the web bowser The screen display is distorted Change the window size for the browser...

Page 532: ...not transmit e mail Email Notification Service Internet Fax and Email Is the E mail address for the machine configured Is E mail Notification Service set to Enabled For E mail Notification Service Is...

Page 533: ...accessed with the FQDN the registered server is not excluded Set an IP address with the FQDN not to use a proxy server The desired server or the proxy server is down Confirm whether the desired serve...

Page 534: ...address of the proxy server is correct Set the correct IP address of the proxy server When the proxy server access requires authentication you cannot connect to the server because the user name or pas...

Page 535: ...on the hosts file stored on the computer running Windows OS that supports IPv6 For example register in the following file C Windows system32 driver etc hosts Symptom Remedy When the machine is configu...

Page 536: ...ress Example http ipv6 2001 db8 1 In an IPv6 environment use a DNS server and specify a remote service s destination URL using the FQDN IPv6 addresses are not correctly recorded on output job logs Use...

Page 537: ...Media Print Text is not displayed on the Services Home screen The optional software USB Memory Kit optional is not recognized by the machine Properly set the software option or disconnect the USB cab...

Page 538: ...options or disconnect the USB cable and then securely insert the USB cable into the connector A blank sheet of paper is output Files that cannot be printed image files in other than DCF1 0 format are...

Page 539: ...following table to resolve problems Important z If an error code is displayed any print data remaining in the machine and information stored in the machine s memory is not secured Note z You can see t...

Page 540: ...the document feeder after clearing the paper jam Remedy Check the output and then replace the documents that have not been copied yet 003 701 Cause A digital code is embedded in the document to restr...

Page 541: ...Cause An error occurred in the document feeder Remedy Execute the job again 003 756 Cause The faxed document is completely blank Remedy Check whether the document is blank or whether the side of the d...

Page 542: ...error occurred in the document feeder Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact...

Page 543: ...tchboards are not tripped After confirming the above items switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed a...

Page 544: ...e machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 012 254 Cause Finisher malfunction...

Page 545: ...plugged in Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 012 33...

Page 546: ...enter 016 232 Cause An error occurred during initialization of the high compression board Otherwise the high compression board is not supported on your machine Remedy Switch off the machine power make...

Page 547: ...325 016 326 016 327 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again co...

Page 548: ...re that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 016 372 016 373 016 374 016 375 016 376 016 377 016 37...

Page 549: ...alizing certificates refer to Maintenance P 185 016 406 Cause An error occurred in the SSL client certificate Remedy Take one of the following measures 1 Store an SSL client certificate in the machine...

Page 550: ...nt certificate in the machine to set the SSL client certificate z If an SSL client certificate cannot be set on the machine select an option other than EAP TLS in Authentication Method 016 450 Cause T...

Page 551: ...name when sending e mail Remedy Check on CentreWare Internet Services whether the SMTP server settings are correct Also confirm whether the DNS server settings are correct 016 504 Cause Unable to reso...

Page 552: ...rred in connecting to the SMTP server Probable causes are as follows 1 The SMTP server or network may be overloaded 2 The source port number for SMTP is incorrect Remedy For 1 wait for a while and the...

Page 553: ...e number of pages reached the maximum number of pages specified and the print job is terminated Remedy Have your system administrator change the maximum limit of printable pages 016 520 Cause An error...

Page 554: ...L authentication error This is an SSL authentication internal error Remedy An error occurred in the software Contact our Customer Support Center 016 528 Cause You are logged out of the smart card auth...

Page 555: ...m ApeosWare Management Suite sold separately Remedy Select Refresh on the Domain screen and update the domain information or add the domain to ApeosWare Management Suite 016 545 Cause The specified do...

Page 556: ...ore information on the process refer to the manual for ApeosWare Management Suite 016 558 Cause The machine received an unknown error from ApeosWare Management Suite Remedy Contact our Customer Suppor...

Page 557: ...can to PC service because the host or server name of the FTP server could not be resolved when accessing the DNS server Remedy Confirm the connection to the DNS server Check whether the FTP server nam...

Page 558: ...ake one of the following measures z Check whether the specified file name can be used in the save location z Check whether enough space is available in the save location 016 583 Cause Failed to create...

Page 559: ...he file name conflict using FTP of the Scan to PC service Remedy If Add to Existing Folder is set for the additional processing for file name conflict confirm that the file format is not multi page 01...

Page 560: ...ecessary ports or delete unnecessary data to increase memory 016 702 Cause Unable to process print data because of insufficient print page buffer Remedy Take one of the following measures z Set Image...

Page 561: ...under Hard Disk on the Options tab of the print driver If the error still is not resolved contact our Customer Support Center 016 706 Cause The hard disk space is insufficient because the number of Se...

Page 562: ...nsufficient hard disk space Remedy Delete unnecessary files and users from the machine or install the hard disk For information on installing the hard disk contact our Customer Support Center Referenc...

Page 563: ...position combination is unsupported Remedy Specify the staple and punch positions on the same side and try printing again 016 725 Cause A scanned document stored in a folder was to be sent by fax usi...

Page 564: ...nal Remedy Specify a combination of document size and paper size supported for booklet creation and try printing again 016 740 Cause Used an unsupported paper tray when specifying booklet creation wit...

Page 565: ...and print instruction are correct check with the application manufacturer that sent the print job for operations of the application If the error still is not resolved have the Configuration Report the...

Page 566: ...of the print driver For more information on memory refer to Allocate Memory P 265 016 761 Cause An error occurred during image processing Remedy Set Image Quality to Standard and execute the operation...

Page 567: ...Internet Services For more information refer to Configuring Machine Settings Using CentreWare Internet Services P 369 For errors occurring after instructing encryption or signature using a certificate...

Page 568: ...ther or not ASCII characters are used in Tools Connectivity Network Setup Machine s E mail Address Host Name 016 786 Cause When using the Scan feature the machine could not write the file to the hard...

Page 569: ...016 798 Cause Unable to print a document because the hard disk is not installed Remedy Install the hard disk and try printing again Contact our Customer Support Center 016 799 Cause An invalid print p...

Page 570: ...cation error It is before the valid period of the server certificate Remedy Use the valid SSL server certificate of the SMTP server You can avoid this error by setting SMTP SSL TLS Communication in SS...

Page 571: ...machine because a network error occurred Remedy Confirm the followings z The network cable is connected properly z The storage destination machine is powered on z The IPP port of the storage destinat...

Page 572: ...me message is displayed again contact our Customer Support Center 017 741 Cause The job flow cannot be activated Remedy Take one of the following measures z Install the latest plug in z Confirm the jo...

Page 573: ...occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Suppo...

Page 574: ...upport Center 017 767 Cause A SSL server authentication error occurred because the server certificate for the POP3 server is invalid Remedy Use the valid server certificate for the POP3 server 017 768...

Page 575: ...Code Cause and Remedy 018 400 Cause Although IPsec is enabled the IPsec settings are inconsistent z Although Authenticated by Preshared Key is set in IKE Authentication Method a passcode is not set z...

Page 576: ...set manually in Ethernet2 is incorrect Remedy Change the Manually Configured IPv6 Address on the machine or the IP address of IPv6 on the network device to remove the duplication of addresses 018 416...

Page 577: ...and then clicking Accounts icon 1 From Apple menu choose System Preferences and then click Sharing 2 Make sure that File Sharing check box is selected and then click Options 3 Select Share files and f...

Page 578: ...for shared folder For information about necessary accounting settings consult your system administrator The following is an example of a procedure for Mac OS X 10 6 Note z It is recommended to create...

Page 579: ...cate file name exists Remedy Select any option other than Do Not Save in File Name Conflict 018 560 Cause A user authentication error occurred Received HTTP Status 401 Remedy Check the followings z Th...

Page 580: ...writing due to some reason z Close process of the file failed due to some reason Remedy Check whether the destination HTTP server for the scanned document is accessible by PC 018 568 Cause An SSL TLS...

Page 581: ...name or password contains invalid characters Remedy Check whether the specified user name or password is correct 018 576 Cause The specified path name contains invalid characters Remedy Check whether...

Page 582: ...rights to the directory z Read rights to the file z Write rights to the file z Delete rights to the directory or file 3 Run DSREPAIR at the server console on the NetWare server 018 583 Cause A hard di...

Page 583: ...DAT file is correct 018 590 Cause A file or folder of the same name was detected on the server Remedy Take one of the following measures 1 Execute the operation again by not accessing the same folder...

Page 584: ...d RFC2251 Result Message No 3 time limit exceeded for Address Book query Remedy Change the search conditions start position to narrow the search range and execute the operation again If the error stil...

Page 585: ...k query Remedy No registered items were found in the specified retrieval range Have your network administrator confirm the authentication settings 018 711 Cause An LDAP server protocol error occurred...

Page 586: ...e LDAP server has an attribute problem Have your network administrator confirm the LDAP server status 018 719 Cause An LDAP server protocol error occurred as a result of the Address Book operation The...

Page 587: ...ne and the address on the KDC certificate of the server match 018 729 Cause The machine cannot connect to Google Cloud Print because of a time out error Remedy Wait for a while and then execute the pr...

Page 588: ...differencing problem for Address Book query Remedy The LDAP server has a name problem Have your network administrator confirm the LDAP server status 018 737 Cause An internal error occurred Remedy Ex...

Page 589: ...settings to see if the server address is resolved correctly z Windows networks For Windows networks ensure that an unexpected master browser 2 is running If the master browser is an unexpected PC exis...

Page 590: ...51 Result Message No 51 busy for Address Book query Remedy The service has a problem Retry after waiting for a while If the error still is not resolved consult your network administrator 018 752 Cause...

Page 591: ...r are not received within the specified time while transferring data using SMB of the Scan to PC service Remedy When the transferring destination server belongs to the Active Directory domain check wh...

Page 592: ...medy 1 Select Start Programs Administrative Tools Distributed File System on the SMB server 2 Select the specified save location from the left side frame of the Distributed File System window and then...

Page 593: ...n LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 68 already exists for Address Book query Remedy The LDAP server has an upd...

Page 594: ...log box that appears by choosing Apple menu System Preferences and then clicking Accounts icon 1 From Apple menu choose System Preferences and then click Sharing 2 Make sure that File Sharing check bo...

Page 595: ...18 786 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 86 unknown authentication method for Address Book query Reme...

Page 596: ...nfirm the LDAP server status 018 795 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 95 results remaining for Addre...

Page 597: ...the same message is displayed again contact our Customer Support Center 021 401 Cause The number of authentication devices such as IC Card Reader optional connected exceeds the setting value Remedy Di...

Page 598: ...in the SSL communication with the external server Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved...

Page 599: ...r 021 410 021 411 Cause A communication error occurred while connecting acquiring the EP certificate to CA via the Internet Remedy Check the followings z LAN cable connection z DNS server address sett...

Page 600: ...ss settings z The default gateway setting z The subnet mask setting z The EP proxy server setting If the error still is not resolved after checking the above settings there may be a network failure Co...

Page 601: ...the proxy setting Remedy Check the followings z The LAN cable connection z The default gateway setting z The subnet mask setting z The EP proxy server setting screen on CentreWare Internet Services z...

Page 602: ...xy server is incorrect while connecting to the EP system via the Internet Remedy Check the EP proxy server setting screen on CentreWare Internet Services If the error still is not resolved after check...

Page 603: ...ame message is displayed again contact our Customer Support Center 021 430 Cause The time synchronization with 3Gnet BOX was failed Remedy Adjust the time on the clock of the machine to the right time...

Page 604: ...s displayed again contact our Customer Support Center 021 438 Cause The name resolution of EP server was failed in 3G communication by way of 3Gnet BOX Remedy Switch off the machine power make sure th...

Page 605: ...oxy server settings may be changed or failed Consult your system administrator If the network works normally but the error still is not resolved contact our Customer Support Center 021 504 Cause An er...

Page 606: ...e machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 021 510 Cause An error occurred whi...

Page 607: ...er make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 021 529 Cause The machine attempted to upgra...

Page 608: ...make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 021 566 Cause The 3G connection of 3Gnet BOX is ti...

Page 609: ...er If the error still is not resolved contact our Customer Support Center 021 575 Cause An error occurred in the 3G connection of 3Gnet BOX Remedy Switch off the machine power make sure that the touch...

Page 610: ...e that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 021 701 Cause The USB interface error occurred Remedy Retry...

Page 611: ...make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 024 700 Cause The memory capacity or hard disk...

Page 612: ...was specified for printer properties but the number of print pages for the job exceeded the maximum number allowed for booklet creation Remedy Change the printer properties setting to split the pages...

Page 613: ...d the machine s processing capability Remedy Wait for a while and execute the operation again If the error still is not resolved contact our Customer Support Center 026 703 Cause Authentication is can...

Page 614: ...de of the machine 026 711 Cause Exceeded the maximum size allowed for a multi page file when scanning Remedy Take one of the following measures 1 Reduce the resolution scan quality of the scan paramet...

Page 615: ...dium 2 Check that the file in the medium can be accessed via a computer 026 724 026 725 Cause An error occurred while connecting to the EP system via the Internet Remedy Contact our Customer Support C...

Page 616: ...network error occurred Remedy Consult your network administrator whether the network or the server have any problem 026 738 Cause The machine failed to send scanned document data to the HTTP server be...

Page 617: ...sed in the POP3 server are correct on CentreWare Internet Services 027 503 Cause A POP server error occurred Remedy Execute the operation again If the error still is not resolved contact our Customer...

Page 618: ...wall settings of the destination SMB server 2 Check whether the file sharing service is enabled on the destination SMB server If the error still is not resolved check the following setting z NetBIOS o...

Page 619: ...3 Specify the SMB server shared name and save location based on the information you confirmed in step 2 027 520 Cause The machine failed to transfer data using SMB of the Scan to PC service because t...

Page 620: ...delete it manually and then execute the operation again 027 527 Cause During forwarding using SMB of the Scan to PC service a folder could not be deleted from the SMB server because of one of the fol...

Page 621: ...ication Consult your network administrator for the domain name and then set it correctly Also check whether the domain name set on the machine is correct To confirm the settings execute the following...

Page 622: ...rror still is not resolved contact our Customer Support Center 027 564 Cause SMB protocol error The SMB server was not found Remedy Check whether the connection between the authentication server and t...

Page 623: ...em administrator to extend the account expiration date 027 591 Cause SMB protocol error Users are restricted A blank password is invalid Remedy Set the password for the user 027 700 Cause The domain s...

Page 624: ...or is an unreliable certificate Remedy Ask the sender to send the e mail with a valid S MIME certificate attached 027 713 Cause The received e mail has been discarded because it may have been altered...

Page 625: ...are Flow Service is operating correctly If it is operating correctly confirm the log If it is not operating confirm the network environment 027 726 Cause The status of the application interface destin...

Page 626: ...icate validation for data transfer 027 737 Cause An error occurred while reading data from the pool server for job templates Remedy Check on the directory where the job templates are stored and confir...

Page 627: ...e one of the following measures z Do not link folders to job flows that have mandatory entry fields z Set the default values to the mandatory fields of the job flow 027 753 Cause 1 Attempted to execut...

Page 628: ...ption method supported on the machine Set the available encryption method to the SSL server setting For 5 import the SSL client certificate and configure the setting to use the certificate For 6 check...

Page 629: ...ecified job ticket is invalid because of one of the following causes z Abnormal change to the job ticket because of the machine software failure z Abnormal change to the job ticket because of a bug on...

Page 630: ...confirm with your network administrator whether the SMTP server supports the EHLO command 027 777 Cause The destination SMTP server does not support SMTP AUTH Remedy Set E mail Send Authentication to...

Page 631: ...edy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 033 320 033 32...

Page 632: ...ion again Also confirm the recipient s machine memory is full machine is being maintained or other conditions and execute the operation again 033 503 033 504 Cause An error occurred during fax transmi...

Page 633: ...or still is not resolved confirm the condition of the other machine 033 518 Cause The other machine cannot correspond to reception of SUB Remedy Check whether the other machine can correspond to recep...

Page 634: ...y Ask the sender to send again 033 529 Cause An error occurred during fax transmission Remedy Confirm the other machine has a problem and then execute the operation again 033 530 Cause Received a proc...

Page 635: ...a line is unavailable Remedy Establish communication such as by telephone and execute the operation again 033 549 Cause Cannot use the Fax service because of causes such as memory is insufficient Rem...

Page 636: ...er 033 560 033 561 033 562 Cause An error occurred during remote maintenance work Remedy This is an error occurring during remote maintenance work by Fuji Xerox No measure is required 033 563 Cause Pa...

Page 637: ...unavailable line is specified Remedy Specify an available line 033 575 Cause An error occurred during fax transmission Remedy Execute the operation again 033 576 Cause The recipient fax number is inco...

Page 638: ...Wait for a while and execute the operation again And confirm the following conditions z Whether the network cable is connected z Whether the recipient machine is on 033 588 Cause An error occurred dur...

Page 639: ...y Delete unnecessary data 033 713 Cause An error occurred during fax transmission Remedy Contact our Customer Support Center 033 716 Cause The folder specified from the sender s machine does not exist...

Page 640: ...hat the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 033 734 Cause Because a report job was instructed while prepar...

Page 641: ...ission Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power Try again If the error still is not resolved contact our Customer Support Cente...

Page 642: ...r 042 324 042 325 042 330 043 342 043 344 043 347 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine pow...

Page 643: ...t the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 045 396 045 398 045 399 Cause An error occurred in the machi...

Page 644: ...ain contact our Customer Support Center Error Code Cause and Remedy 057 310 057 311 057 312 057 313 057 314 057 315 057 316 057 317 Cause An error occurred in the machine Remedy Switch off the machine...

Page 645: ...Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center Error Code...

Page 646: ...resolved contact our Customer Support Center Error Code Cause and Remedy 061 310 061 354 061 355 061 356 061 357 061 358 061 359 061 360 061 361 061 362 061 363 061 364 061 365 061 366 061 367 061 368...

Page 647: ...ter Error Code Cause and Remedy 071 210 Cause Tray 1 malfunction Remedy Confirm the paper loading condition for the Tray and then switch off the machine power make sure that the touch screen is blank...

Page 648: ...Remedy Contact our Customer Support Center You can use a tray other than Tray 4 075 212 Cause Tray 5 malfunction Remedy Contact our Customer Support Center You can use a tray other than Tray 5 Error C...

Page 649: ...e touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center Error Code Cause and Remedy 092 312 092 313 092 314 092 315 Caus...

Page 650: ...on the machine power If the error still is not resolved contact our Customer Support Center 099 395 099 396 099 397 099 398 099 399 Cause An error occurred in the machine Remedy Switch off the machin...

Page 651: ...d in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support C...

Page 652: ...re that the touch screen is blank and then switch on the machine power to reset the operation 116 340 116 341 Cause An error occurred Remedy Switch off the machine power make sure that the touch scree...

Page 653: ...16 383 116 384 116 385 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again...

Page 654: ...layed again contact our Customer Support Center 116 701 Cause Unable to use the 2 Sided Printing feature because of insufficient memory Remedy Increase memory or install the hard disk if it is not ins...

Page 655: ...orientation of the form specified are not matched with the paper to be printed Remedy Match the size and orientation of the paper with the form specified and print again 116 739 Cause The form or log...

Page 656: ...z XPS stands for XML Paper Specification 116 771 116 772 116 773 116 774 116 775 116 776 116 777 116 778 Cause The data was automatically modified because it included an invalid parameter Remedy The...

Page 657: ...Log Transfer under Transfer Image Log Transfer Per Job Basis is set for Logs to Transfer 2 When Transfer Image Log is invalid the hard disk is not installed Log Transfer is set to Enabled Remedy For...

Page 658: ...make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 121 311 Cause An error occurred between the mac...

Page 659: ...used contact our Customer Support Center 121 326 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine pow...

Page 660: ...123 358 123 362 123 368 123 369 123 371 123 374 123 377 123 379 123 380 123 381 123 382 123 383 123 384 123 389 123 390 123 392 123 393 123 395 123 396 123 397 123 398 123 399 Cause An error occurred...

Page 661: ...124 339 124 340 124 341 124 342 124 343 124 344 124 345 124 346 124 347 124 348 124 349 124 350 124 351 124 352 124 353 124 354 124 355 124 360 124 361 124 362 124 363 124 372 124 373 124 374 Cause A...

Page 662: ...etting was cancelled Remedy Confirm the folding setting and then execute the operation again 124 708 Cause The output destination has been changed to the Center Tray or the Finisher Tray The probable...

Page 663: ...Center 127 399 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displaye...

Page 664: ...ansmission Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 133...

Page 665: ...r so that the tray specified for Tray Mode can be used for printing the received fax documents If the error still is not resolved contact our Customer Support Center Error Message Cause and Remedy A f...

Page 666: ...r jam location the jammed paper may be torn and the pieces may remain inside the machine This may cause machine malfunctions therefore always check where the paper jam occurred first z If any piece of...

Page 667: ...black film like the transfer belt inside the top left cover when you remove the jammed paper because images might be shifted on the transfer belt If you touch the belt the image quality might be deter...

Page 668: ...in the arrow direction Note z Toner may adhere on the transfer roller but the image quality will not be affected 3 Remove the jammed paper Note z If the paper is torn make sure no piece of paper remai...

Page 669: ...of paper remains inside the machine 6 Return the lever A1 to the original position and close the chute of the fusing unit 7 Push the center of the top left cover and close the cover gently Paper Jams...

Page 670: ...he jammed paper Note z If the paper is torn make sure no piece of paper remains inside the machine 4 Return the lever A2 to the original position 5 Push the center of the top left cover and close the...

Page 671: ...m the Side Tray 1 close the Side Tray 2 and then open the top left cover 2 Remove the jammed paper Note z If the paper is torn make sure no piece of paper remains inside the machine 3 If you cannot fi...

Page 672: ...he top left cover and close the cover gently Paper Jams in Bottom Left Cover B The following describes how to clear paper jams occurring in the bottom left cover 1 Gently open the bottom left cover wh...

Page 673: ...per jam location the jammed paper may be torn and the pieces may remain inside the machine This may cause machine malfunctions therefore always check where the paper jam occurred first 2 Remove the ja...

Page 674: ...ys check where the paper jam occurred first 2 Remove the jammed paper Note z If the paper is torn make sure no piece of paper remains inside the machine 3 Push the Tray 3 in gently until it stops 4 If...

Page 675: ...ection pull out the Tray 3 and then pull out C 7 Open the inner cover and gently remove the paper Note z If the paper is torn make sure no piece of paper remains inside the machine 8 Close the inner c...

Page 676: ...chine 2 When two or more sheets of paper were loaded jog the paper you removed making sure that all four corners are neatly aligned 3 Insert the paper into the tray with the printing side facing down...

Page 677: ...the handle on the top left side of Tray 6 2 Remove the jammed paper Note z If the paper is torn make sure no pieces of paper remain inside Tray 6 3 Gently put the Tray 6 back into position Paper Jams...

Page 678: ...the Tray 6 top cover 3 Remove the jammed paper Note z If the paper is torn make sure no pieces of paper remain inside Tray 6 4 Close the top cover 5 Gently put the Tray 6 back into position Paper Jam...

Page 679: ...in Finisher A2 The following describes how to clear paper jams occurring in the Finisher A2 optional Paper Jams under the Finisher Top Cover 1 Open the finisher top cover and remove the jammed paper...

Page 680: ...aper remains inside the machine 4 Close the finisher top cover 5 Close the finisher front cover Note z If the finisher front cover is not closed completely a message appears and the machine will remai...

Page 681: ...s 3 Remove the jammed paper Note z If the paper is torn make sure no piece of paper remains inside the machine 4 Close the finisher top cover Paper Jams in the Center Unit 1 Lift the top cover and ope...

Page 682: ...bes how to clear paper jams inside the finisher when the C3 Finisher optional or the C3 Finisher with Booklet Maker optional is installed Note z Remedy differs depending on where the paper jam occurs...

Page 683: ...15 Paper Jams in the Finisher Transport 1 Open the top cover of the finisher transport 2 Remove the jammed paper if there is 3 Close the top cover of the finisher transport Paper Jams at the Handle 3a...

Page 684: ...ndle 3a to its original position 4 Close the finisher front door Note z If the finisher front door is not completely closed a message will appear and the machine remains paused Paper Jams at the Handl...

Page 685: ...ces of paper inside the machine 5 Return the handle 3a to its original position 6 Close the finisher front door Note z If the finisher front door is not completely closed a message will appear and the...

Page 686: ...eft 4 Remove the jammed paper Note z If paper is torn check for any torn pieces of paper inside the machine 5 Return the handle 3c to its original position 6 Close the finisher front door Note z If th...

Page 687: ...3d to the right 3 Remove the jammed paper Note z If paper is torn check for any torn pieces of paper inside the machine 4 Return the handle 3d to its original position 5 Close the finisher front door...

Page 688: ...jected at the output area 1 Gently pull the jammed paper to the right to remove Note z If paper is torn check for any torn pieces of paper inside the machine Paper Jams in the Booklet Unit 4 For C3 Fi...

Page 689: ...ginal position 5 Close the finisher front door Note z If the finisher front door is not completely closed a message will appear and the machine remains paused Paper Jams in the Booklet Tray 4a For C3...

Page 690: ...will appear and the machine remains paused Paper Jams in the Folder Unit CD1 The following describes how to clear paper jams inside the folder unit when the Folder Unit CD1 optional is installed Note...

Page 691: ...chine 3 Return the handle 2a to its original position 4 Close the folder unit cover of the Folder Unit CD1 Note z A message will be displayed and the machine will not operate if the folder unit cover...

Page 692: ...handle 2b to its original position 4 Close the folder unit cover of the Folder Unit CD1 Note z A message will be displayed and the machine will not operate if the folder unit cover of the Folder Unit...

Page 693: ...s original position 1 and move the handle 2f 2 Turn the knob 2c to the left 3 and then remove the jammed paper 4 Note z If paper is torn check for any torn pieces of paper inside the machine 4 Return...

Page 694: ...output tray 2d 1 and move the handle 2g to the right 2 Remove the jammed paper 3 Note z If paper is torn check for any torn pieces of paper inside the machine 3 Return the handle 2g 1 and push the Tr...

Page 695: ...e instructions differ depending on which of the following two document feeders is attached z Duplex Automatic Document Feeder B1 PC z Duplex Automatic Document Feeder C1 PC Duplex Automatic Document F...

Page 696: ...of the document feeder until it clicks into place and confirm that there is no space between the near or far side of the cover and the document feeder 5 If you cannot find the document lift the docum...

Page 697: ...scanned pages and start scanning unscanned pages z Torn wrinkled or folded documents may cause document jams and damage To scan such documents directly place the document on the document glass Duplex...

Page 698: ...cover 5 Close the top cover of the document feeder until it clicks into place and confirm that there is no space between the near or far side of the cover and the document feeder 6 Close the left cov...

Page 699: ...the document is not torn wrinkled or folded and then load the document again following the instructions displayed on the touch screen Note z After removing the jammed document reload the entire docum...

Page 700: ...pport Center if the problem persists after you have tried the following solutions Important z Even if the sheets have been stapled together properly staples may rise up depending on the way you handle...

Page 701: ...ot operating and gently open the finisher front cover 2 Take the staple cartridge out of the machine Note z The staple cartridge is firmly inserted A slight force is required to pull the cartridge out...

Page 702: ...cover is not completely closed a message will appear and the machine remains paused If you cannot remove jammed staples even after you perform the above procedure contact our Customer Support Center S...

Page 703: ...e cartridge to the right towards you 3 Move up the staple cartridge and then take it out of the machine 4 After you take out the staple cartridge check inside of the finisher for any remaining staples...

Page 704: ...finisher front cover is not completely closed a message will appear and the machine remains paused Staple Jams in Staple Cartridge for C3 Finisher and C3 Finisher with Booklet Maker This section desc...

Page 705: ...ge lever pull out the staple cartridge Note z The staple cartridge is firmly inserted A slight force is required to pull the cartridge out of the finisher z When the C3 Finisher Staple Unit 65 Sheets...

Page 706: ...t clicks into place 8 Close the finisher front door Note z If the finisher front door is not completely closed a message will appear and the machine remains paused If you cannot remove jammed staples...

Page 707: ...operating and open the finisher front door 2 Pull out the booklet unit 3 With grasping the lever of the booklet staple cartridge push the booklet staple cartridge downward Then pull out the booklet st...

Page 708: ...e booklet staple cartridge to its original position 7 Slightly push the booklet staple cartridge upwards and make sure that it clicks into place Note z Return the booklet staple cartridge until of the...

Page 709: ...lose the finisher front door Note z If the door is not closed completely a message appears and the machine will remain paused If you cannot remove jammed staples even after you perform the above proce...

Page 710: ...Problem Solving 710 Problem Solving 15...

Page 711: ...16 16Appendix...

Page 712: ...olour Scanning Resolution 600 x 600 dpi Printing Resolution 1 200 x 2 400 dpi Halftone Printable Colors 256 levels of colour 16 7 Million colours Warm up Time 30 seconds or less at 23 C room temperatu...

Page 713: ...olor or Single Color Monochrome 4 6 seconds Color 4 1 seconds Same magnification Paper Tray 1 1 sided Center Tray ApeosPort VI C6671 DocuCentre VI C6671 For A4 monochrome priority mode the default for...

Page 714: ...ault for the Output Color is Color Auto Detect Dual Color or Single Color Monochrome 6 3 seconds Color 6 7 seconds Same magnification Paper Tray 1 1 sided Center Tray ApeosPort VI C2271 DocuCentre VI...

Page 715: ...Color is Color Auto Detect Dual Color or Single Color Monochrome 7 9 seconds Color 8 1 seconds Same magnification Paper Tray 1 1 sided Center Tray ApeosPort VI C4471 DocuCentre VI C4471 For A4 monochr...

Page 716: ...ture on the fusing unit becomes high As a result the machine may suspend the output appearing a message Please wait and resumes in 1 minute Also for paper A5 or smaller even after 1 sheet of paper is...

Page 717: ...ets minute z Paper Tray 1 4 6 Continuous 2 sided copy same magnification Monochrome Color A4 B5 65 pages minute 65 pages minute A4 B5 47 pages minute 47 pages minute B4 25 pages minute 25 pages minute...

Page 718: ...same magnification Monochrome Color A4 B5 47 pages minute 47 pages minute A4 B5 38 pages minute 38 pages minute B4 21 pages minute 21 pages minute A3 19 pages minute 19 pages minute Important z When p...

Page 719: ...e magnification Monochrome Color A4 B5 35 sheets minute 35 sheets minute A4 B5 27 sheets minute 27 sheets minute B4 23 sheets minute 23 sheets minute A3 19 sheets minute 19 sheets minute z Paper Tray...

Page 720: ...ous 1 sided copy same magnification Monochrome Color A4 B5 26 sheets minute 26 sheets minute A4 B5 21 sheets minute 21 sheets minute B4 18 sheets minute 18 sheets minute A3 15 sheets minute 15 sheets...

Page 721: ...e 8 9 pages minute Important z When paper is fed from Tray 5 and the paper size is set to Auto Detect the printing speed for the first page will be slower Paper Tray Capacity 2 Tray Module Model the t...

Page 722: ...0 V 10 15 A 60 Hz 1 power supply Power Consumption ApeosPort VI C7771 C6671 DocuCentre VI C7771 C6671 TBD kW AC 220 V 10 TBD kW AC 240 V 10 TBD kW AC 110 V 10 z Sleep mode TBD W AC 220 240 V 10 TBD W...

Page 723: ...paper Space Requirement Width 1 072 x Depth 721 mm 1 2 Main Unit 4 trays With Duplex Automatic Document Feeder B1 PC Width 1 141 x Depth 791 mm 1 2 Main Unit 2 trays Tandem Tray With Duplex Automatic...

Page 724: ...s Vista 32bit Windows Vista 64bit Windows Server 2012 R2 64bit Windows Server 2012 64bit Windows Server 2008 R2 64bit Windows Server 2008 32bit Windows Server 2008 64bit OS X 10 11 El Capitan OS X 10...

Page 725: ...ptional Symbol set Chinese Font ShuSong Korean Fonts Myungio Gothic Round Gothic Graphic Kungso Saemul Japanese font 2 type faces Japanese font Heisei Mincho W3 Heisei Kaku Gothic W5 z PostScript opti...

Page 726: ...ession PDF 1 High compression XPS 1 Note z XPS stands for XML Paper Specification 1 Supported only when documents are retrieved using CentreWare Internet Services 2 Supported only when documents are r...

Page 727: ...OS refer to the Fuji Xerox Web site z File Format Monochrome binary TIFF DocuWorks documents PDF and XPS Gray scale Full color TIFF JPEG DocuWorks documents PDF XPS Highly compressed DocuWorks docume...

Page 728: ...ctual transmission time depends on the content of documents the machine that the recipient uses and the status of the communication line Transmission Mode ITU T G3 Scanning Resolution z Standard 8 x 3...

Page 729: ...bit Windows Vista 64bit Windows Server 2012 R2 64bit Windows Server 2012 64bit Windows Server 2008 R2 64bit Windows Server 2008 32bit Windows Server 2008 64bit z Mac OS X Driver OS X 10 11 El Capitan...

Page 730: ...the Fax Function Scanning Resolution Same as the Fax Function Protocol SIP JT T 38 Output Format Same as the Fax Function Connectivity Ethernet 1000BASE T 100BASE TX 10BASE T Duplex Function Paper Si...

Page 731: ...1 DocuCentre VI C3371 Monochrome 35 sheets minute Color 35 sheets minute ApeosPort VI C3370 DocuCentre VI C3370 Monochrome 30 sheets minute Color 30 sheets minute ApeosPort VI C2271 DocuCentre VI C227...

Page 732: ...te z Scan Monochrome 135 PPM Color 135 PPM 1 pass 2 sided scanning Fuji Xerox standard paper A4 200 dpi to Folder HCF B1 optional Paper Size A4 Letter B5 Paper Weight 55 216 gsm Tray Capacity 2 030 sh...

Page 733: ...ocument Feeder B1 PC 1 When the bypass tray is fully extended 2 When the stopper of the document output tray is pulled out Important z Main Unit Side Tray When the Bypass tray is fully extended and th...

Page 734: ...r B1 Optional Finisher B1 cannot be installed to ApeosPort VI C7771 C6671 or DocuCentre VI C7771 C6671 Type Sorting Offset available Stacking Offset available Paper Size Maximum A3 11 17 Minimum B5 No...

Page 735: ...1 x 17 B4 A4 A4 Letter Letter B5 3 hole punch is not applicable z Paper Weight 55 to 200 gsm Important z When using 64 gsm paper For punching 2 4 Hole Punch Kit for Finisher B1 optional or US 2 3 Hole...

Page 736: ...n the paper type Stacker Capacity z Output tray 500 sheets A4 z Finisher tray Unstapled sheets A4 3 000 sheets B4 or larger 1 500 sheets Mixed size 300 sheets Stapled sheets A4 200 sets or 3 000 sheet...

Page 737: ...8K 267 x 388 mm The 3 holes optional are not available Note z For punching Punch Unit 2 4H CD1 optional or Punch Unit US 2 3H CD1 optional is required z You can switch the number of punch holes betwe...

Page 738: ...Output tray 52 300 gsm 1 Finisher tray 52 300 gsm 1 Booklet tray 60 90 gsm 2 1 52 55 gsm output paper may not be aligned properly 2 Cover sheets can be up to 256 gsm Stacker Capacity Output tray 500...

Page 739: ...size Maximum A3 11 x 17 Minimum B5 z Position 1 position or 2 positions Important z When using 64 gsm paper Punch z Number of holes 2 4 holes US 2 3 holes US Specifications z Paper size A3 11 x 17 B4...

Page 740: ...on tray is fully extended Weight 61 kg 115 kg with the Fold Unit CD1 and a punch unit Note z Including the Transport Unit H3 Space Requirement with the main unit Width 1 831 x Depth 791 mm Main unit C...

Page 741: ...4 mm of the upper edge of paper and 2 mm of the lower right and left edges of paper For printing the maximum printable area of the machine is 305 0 x 1194 0 mm The machine cannot print on any area out...

Page 742: ...ean ESC P K Arial Arial Italic Arial Bold Arial Bold Italic Courier Courier Italic Courier Bold Courier Bold Italic Roman Sans Serif Symbol Times New Roman Times New Roman Bold Times New Roman Italic...

Page 743: ...New Italic Times New Bold Times New Bold Italic Symbol Wingdings Line Printer Times Roman Times Italic Times Bold Times Bold Italic Helvetica Helvetica Oblique Helvetica Bold Helvetica Bold Oblique Co...

Page 744: ...achine Note z For China 2 Tray Module Module with two paper trays Note z For China Finisher A2 Staples output sheets Finisher B1 Staples output sheets Booklet Maker Unit for Finisher B1 Staples output...

Page 745: ...ght II Tells you the status of the machine such as malfunction printing or faxing staxtus Assist Handle A tool to aid you in opening the document glass cover Accessory Table B A table to load related...

Page 746: ...mote application through the control panel Note z Apeos Port models only USB Hub Adds a USB port to the machine Fax Kit 3 Adds the Fax and Internet Fax feature to the machine FAX Extension Board 3 Add...

Page 747: ...t card Note z USB Hub is required z This option cannot be installed simultaneously with the onetouch buttons Reference z For details on this option refer to Configuration for IC Card Reader Optional P...

Page 748: ...because of its structure or the machine condition although the chart is scanned automatically z For the background sheet use the file SIQA_sheet1_11x17 pdf or SIQA_sheet1_A3 pdf that is stored in the...

Page 749: ...o collectively assign the Adjust Paper Registration settings to the multiple paper trays print an adjustment chart next print an adjustment chart selecting another paper tray z Scanning all adjustment...

Page 750: ...different size after you have printed as many adjustment charts as the tray 3 Select Start Auto Adjust Paper Registration starts 4 After finishing Auto Adjust Paper Registration the tray setting scre...

Page 751: ...n Adjust the position of of the background sheet and the position of of the adjustment sheet as shown in the screen z You can retry scanning by selecting Scan as many times as you want until the adjus...

Page 752: ...icularity Slow Scan Lead Side Registration Reference z For more information on each type of adjustment refer to the following sections z For Perpendicularity refer to Perpendicularity P 754 z For Slow...

Page 753: ...ition of output images on the machine as follows When adjusting multiple types of misalignments adjust them in the following order Perpendicularity Slow Scan Lead Side Registration Perpendicularity Ad...

Page 754: ...stration Note z Two are printed on the side 1 and one is printed on the side 2 of the sample printout to indicate the paper feed direction Reference z For more information on each type of adjustment r...

Page 755: ...on in relation to the paper feed direction side registration in 0 1 mm increments 1 Check the sample printout measuring the amount of print position misalignment 2 Select Lead Side Registration 3 Ente...

Page 756: ...calibration chart Density Uniformity Adjustment You can adjust output image density 1 Load paper in a tray Note z Load paper of 210 mm x 210 mm or larger z If you use colored paper or paper with dark...

Page 757: ...libration Chart 8 Select the tray in which you loaded paper in step 1 and select Print The CMYK chart is printed on the first sheet and the RGB chart on the second sheet 9 Select Close 10 Select Scan...

Page 758: ...ore blank sheets with the same size as for the chart on the CMYK chart 3 Close the document cover and select Start 4 After scanning has been completed remove the chart and blank sheets 5 Scan the RGB...

Page 759: ...requested authentication before printing or scanning a calibration chart Density Uniformity Adjustment You can adjust the density uniformity on the machine as follows 1 Load paper in a tray 2 Press th...

Page 760: ...upply Select the tray with the paper to adjust density 8 Select Confirm 9 Check the sample output If the color density is uneven make an adjustment 1 Select the color to adjust from Yellow Magenta Cya...

Page 761: ...again if necessary 12 Select Save 13 Select Close Shape Patterns Refer to the following chart to determine the shape Darker Darker Lighter Lighter IN Lighter OUT IN OUT Density adjust ment amount Den...

Page 762: ...0 mm x 279 4 mm or larger 2 Press the Log In Out button and then enter the System Administration mode Reference z For how to enter the System Administration mode refer to System Settings Procedure P 1...

Page 763: ...elect Print 8 Select Scan Calibration Chart 9 Load the Calibration Chart on the document glass and select Scan 10 Select Start to start Print Head Alignment 11 Print the Calibration Chart again to con...

Page 764: ...t Fold Position AdjustmSent 1 Load the paper to adjust the fold position in the tray 2 Press the Log In Out button and then enter the System Administration mode Reference z For more information on how...

Page 765: ...he content is 11 Select the fold type and then select Change Settings Reference z For details on making each fold adjustment refer to the following sections z For single fold refer to Single Fold Posi...

Page 766: ...tout 3 Select the tray in which you loaded paper and press the Start button The sample is printed 4 Select Close 5 Check the sample printout measuring the misaligned amounts 6 Select Long at Left or L...

Page 767: ...gnment again if necessary Steps 5 to 11 13 Select Save 14 Select Close until the Services Home screen is displayed Note z When you configure settings under System Settings or Setup and then press the...

Page 768: ...Stack and press the Start button The sample is printed 5 Select Close 6 Check the sample printout measuring the position misaligned amount for 2 sheet stack and 16 sheet stack 7 Select Booklet Fold S...

Page 769: ...ich you loaded paper and press the Start button The sample is printed 13 Select Save 14 Confirm the result of sample printout 15 Adjust the alignment again if necessary Steps 6 to 14 16 Select Save 17...

Page 770: ...8 5x11 and then select Change Settings 2 Select Sample Printout 3 Select the tray in which you loaded paper and press the Start button The sample is printed 4 Select Close 5 Check the sample printout...

Page 771: ...ect Sample Printout again 9 Select the tray in which you loaded paper and press the Start button The sample is printed 10 Select Save 11 Confirm the result of sample printout 12 Adjust the alignment a...

Page 772: ...fold position movement amounts 6 Enter the values you measured in step 5 in Values A B Before Adjustment and the value to which to adjust in Desired Values A B Important z Set value A and value B so t...

Page 773: ...ve 14 Select Close until the Services Home screen is displayed Note z When you configure settings under System Settings or Setup and then press the Services Home button the screen directly goes back t...

Page 774: ...value to which to adjust in Desired Values A B Important z Set value B so that an edge of the paper does not extend beyond a fold position of the paper Extending an edge of paper beyond a fold positio...

Page 775: ...endix 16 14 Select Close until the Services Home screen is displayed Note z When you configure settings under System Settings or Setup and then press the Services Home button the screen directly goes...

Page 776: ...justing the Transfer Output Value You can specify the image transfer output value for each paper type Adjusting the transfer output value manually 1 Press the Log In Out button and enter the System Ad...

Page 777: ...ust Image Transfer 777 Appendix 16 6 Select the paper type and then select Close 7 Select Print Sample 8 Select the paper size load paper of that size in Tray 5 Bypass and then select 1 Sided or 2 Sid...

Page 778: ...heets 10 Check the print sample and take a note of the value 5 to 10 printed on the left side of the most successfully printed row Note z When 2 Sided is selected do the same for both the Side 1 sampl...

Page 779: ...enter the System Administration mode Reference z For how to enter the System Administration mode refer to System Settings Procedure P 156 2 Select Tools on the Services Home screen 3 Select System Se...

Page 780: ...Sided or 2 Sided 9 Press the Start button The print sample will be printed Note z Side 1 will be printed on the top right of the Side 1 sample and Side 2 will be printed on the top right of the Side 2...

Page 781: ...after the first scanning is completed Make sure to select Start after scanning all the printouts z Selecting Start with an insufficient number of scanning will cause an abnormal end of the adjustment...

Page 782: ...Appendix 782 Appendix 16 15 Select Adjust The specified transfer output values will be applied 16 Select Close...

Page 783: ...emulation mode and the printer to be emulated are as follows Host Interfaces and Emulation Different host interfaces support different printer languages The host interfaces that support printer langua...

Page 784: ...s value is retained after the machine is turned off User defined characters are registered as bitmap fonts and cannot be shared among different printer languages Font Caching To ensure hi speed printi...

Page 785: ...ollowing tables show the basic and extended settings that can be configured on the ESC P K emulation mode menu Basic Settings Setting Item Item Number Value Output color 5 Sets the output color 0 Defa...

Page 786: ...ed the machine automatically calculates the magnification based on a combination of Original Size and 1 2 of Paper Size z The orientation set here is that of the document It is not affected by the ori...

Page 787: ...utside of the printable area to fit onto the printable area of the output paper 17 Variable vertical magnification Sets the magnification for the vertical or horizontal direction 45 to 210 Default 100...

Page 788: ...if they are spaces created with user defined characters or images in white color z When Off is selected for this feature and 2 Up or 2 sided printing is specified blank pages are not printed 52 Charac...

Page 789: ...ength of a page printable area to 11 inches or 12 inches 0 Default 11 inches 1 12 inches 59 1 Inch perforation skip Sets whether or not to leave a 1 inch space between pages 0 Default Off 1 On Importa...

Page 790: ...rm Overlay by selecting a form name No 01 64 registered on the machine 0 Default Off 1 64 No 1 No 64 Important z Since the default value is selected for this feature this setting is not affected when...

Page 791: ...r strings to be specified when entering commands in hexadecimal format 0 Default OFF 1 2 0 Style 73 Sets the typeface for 0 0 Default 0 1 Number of sets 74 Sets the method of specifying the number of...

Page 792: ...68 48 84 59 100 82 76 64 100 Short edge 106 74 51 92 64 100 77 77 77 100 8 5 x 14 Long edge 119 83 58 102 72 122 100 93 78 100 Short edge 139 97 67 120 84 131 100 100 100 100 8 5 x 13 Long edge 128 90...

Page 793: ...her the long edge or short edge is outside the range of 45 210 the magnifications for both the long edge and short edge becomes 100 Short edge 142 99 68 122 85 133 102 102 102 45 Unit Documen t Size P...

Page 794: ...9 100 64 49 49 49 100 Short edge 74 51 100 64 100 77 62 58 48 100 8 5 x 14 Long edge 83 58 100 72 50 78 60 60 60 100 Short edge 97 67 100 84 57 100 82 75 63 100 8 5 x 13 Long edge 90 63 100 77 54 84 6...

Page 795: ...P K Emulation 795 Appendix 16 Note z If the magnification for either the long edge or short edge is outside the range of 45 210 the magnifications for both the long edge and short edge becomes 100 Un...

Page 796: ...rt edge 103 72 50 89 62 97 74 74 74 100 8 5 x 14 Long edge 116 81 57 100 70 119 98 90 76 100 Short edge 133 93 64 115 80 125 96 96 96 100 8 5 x 13 Long edge 125 87 61 108 75 128 105 97 82 100 Short ed...

Page 797: ...P K Emulation 797 Appendix 16 Note z If the magnification for either the long edge or short edge is outside the range of 45 210 the magnifications for both the long edge and short edge becomes 100 Un...

Page 798: ...67 47 100 57 100 63 48 48 48 100 Short edge 72 50 100 62 100 74 60 56 47 100 8 5 x 14 Long edge 81 47 100 70 49 76 58 58 58 100 Short edge 93 50 100 80 55 96 78 72 61 100 8 5 x 13 Long edge 87 61 100...

Page 799: ...the long edge and short edge is 100 z Some paper sizes may not be available depending on your hardware configuration Unit Paper Size Portrait Landscape Characters Lines Characters Lines A3 113 92 161...

Page 800: ...r pitch and 6 lpi line pitch 10 inch Continuous Form Mode Paper Size Portrait Landscape Characters Lines Characters Lines A3 116 99 165 70 B4 101 85 143 60 A4 82 70 116 49 B5 71 60 101 42 A5 58 49 82...

Page 801: ...ettings This section describes the available settings with the PDF Direct Print feature The settings configured here are valid when printing PDF files without using ContentsBridge provided by Fuji Xer...

Page 802: ...xed at A4 The 4 up setting prints four pages on each sheet of paper When 4 Up is selected the paper size is fixed at A4 Paper size 406 Sets the size of the paper to be printed 0 Default Auto 1 A4 The...

Page 803: ...without using ContentsBridge provided by Fuji Xerox Note z For information on printing DocuWorks files using ContentsBridge Utility refer to the Media Information provided on the Media Software Produ...

Page 804: ...er size is fixed at A4 Paper size 506 Sets the size of the paper to be printed 0 Default Auto 1 A4 The Auto setting automatically determines the paper size based on the size and settings of a DocuWork...

Page 805: ...e that allows switching between different printer languages The methods of switching between printer languages are as follows Switching by Commands Commands for switching between printer languages are...

Page 806: ...Univers Medium Condensed Italic z Garamond Antiqua z Garamond Kursiv z Helvetica Oblique z Garamond Halbfett z Helvetica Bold z Garamond Kursiv Halbfett z Helvetica Bold Oblique z Courier z CourierPS...

Page 807: ...ollowing table shows the emulation parameters and their values for PCL emulation PCL Settings List The following table describes the parameters that can be set with the mode menu Parameter Item No Val...

Page 808: ...nding on the combination of Original Size and Paper Size may be displayed for the magnification In this case the document is printed at a scale of 100 Bypass size 203 Sets the default paper size Only...

Page 809: ...7 Arial Bold 38 Arial Bold Italic 39 Times New 40 Times New Italic 41 Times New Bold 42 Times New Bold Italic 43 Symbol 44 Wingdings 45 Line Printer 46 Times Roman 47 Times Italic 48 Times Bold 49 Tim...

Page 810: ...0 Default 1000 6 00 to 24 00 point Form line 211 Specifies the number of lines on a page 5 128 Default 64 6 00 to 24 00 point Quantity 212 Sets the number of copies to be printed 1 999 Default 1 1 to...

Page 811: ...fault LEF 1 SEF Line termination 218 Sets line termination processing 0 Default Off 1 Add LF Appends an LF to CR 2 Add CR Appends a CR to LF and FF 3 CR XX Appends a CR to LF and FF and LF to CR Defau...

Page 812: ...witching between Printer Languages The machine provides the Multi emulation feature that allows switching between different printer languages The methods of switching between printer languages are as...

Page 813: ...an be prioritized over other jobs Reference z For information on prioritizing the printing of jobs already received by the machine refer to 11 Job Status Printing Pending Jobs in the User Guide Forcib...

Page 814: ...ger size of A4 is A3 When you set the paper margins however the active coordinates area is determined by subtracting the area set in paper margins from the active coordinates area obtained in the area...

Page 815: ...scale of 100 Paper size 102 Sets the default paper size Only available when Paper tray is set to Auto or Tray 5 Only cut sheet can be set 3 A3 4 A4 5 A5 14 B4 15 B5 99 Auto 101 Default A Size Importa...

Page 816: ...ation for printing 0 Default 0 degree 1 90 degree Color mode 105 Sets the color mode 0 Color 1 Default Grayscale 2 Black pen Parameter Item No Value Auto layout 106 Selects whether to perform auto lay...

Page 817: ...command that does not include BP command select HP GL 2 151 Hard clip Sets the size of hard clip area In HP GL mode the plottable area is determined in line with the paper size apart from the printabl...

Page 818: ...ain the active coordinate area when auto scaling is being used 0 Default Auto 1 PS 2 IW 3 IP 4 Adapted Note z The setting of the active area determination command is valid when Document size is set to...

Page 819: ...ributes 800 815 Pen width No 0 No 15 Set the width thickness of the line of the 16 pens No 00 to 15 You can set the width from 0 0 to 25 5 mm in 0 1 mm increments No 00 denotes Item No 800 0 255 Defau...

Page 820: ...15 Set the process for when pens lines intersect for 16 pens No 00 to 15 No 00 denotes Item No 900 0 Default None 1 Intersect 2 Round 3 Cut None Intersect Round Cut Note z None is suitable for drafts...

Page 821: ...either with HP GL emulation mode settings or by the specified hard clip command I The following coordinate values present an example of when the origin is set at the lower left Auto Layout in HP GL 2...

Page 822: ...1260 56988 39420 58248 40680 1260 1260 B4 103176 72828 1260 1260 100656 70308 101916 71568 1260 1260 B5 72828 51588 1260 1260 70308 49068 71568 50328 1260 1260 Paper size Paper Length 1 7200 inch Coo...

Page 823: ...t data plotted is placed in the center of the paper Using the Auto Scaling Auto Layout B4 72828 103176 1260 1260 70308 100656 71568 101916 1260 1260 B5 51588 72828 1260 1260 49068 70308 50328 71568 12...

Page 824: ...wing describes the details for each setting You can change the settings on the HP GL 2 Programming screen Document Size To set Document size to Auto enter 101 to the Item Number box and select Change...

Page 825: ...coordinates area subtract the area set in paper margins from the active coordinates area obtained in the area determination mode Scaling Mode Select the mode for determining the document size from the...

Page 826: ...the active coordinates area obtained in step 1 3 Subtract the value set in paper margins from the active coordinates area obtained in step 2 4 The minimum size that includes the active coordinates are...

Page 827: ...400 plotter units is subtracted from the active coordinates area obtained in step 2 The active coordinates area obtained in step 3 is 8074 5613 8074 5613 4 As the active coordinates area obtained in...

Page 828: ...rgest paper If the active coordinates area is smaller than any possible paper sizes select the smallest paper Note z If the document size is set to anything other than Auto the paper size is the one s...

Page 829: ...factor is 210 of the advanced hard clip area for each paper size and the minimum scaling factor is 22 5 Examples of Combinations of Each Function The following are examples showing the print results t...

Page 830: ...ment Auto Coordinate Origin 0 Degrees Scaling Mode Paper Size Scaling OFF Document Auto Coordinate Origin 0 Degrees Scaling Mode Active Coordinate Area Scaling ON Document Size Paper Size Print Area D...

Page 831: ...HP GL 2 Emulation 831 Appendix 16 Document Auto Coordinate Origin 0 Degrees Scaling Mode Active Coordinate Area Scaling OFF Active Coordinate Area determined by entered data Paper Size Print Area...

Page 832: ...ter the power is switched off The machine takes approximately 170 seconds before the light goes out Switching the Power Off from Remote Location Using CentreWare Internet Services you can turn the mac...

Page 833: ...ecipient Selection Method is set to No Restriction can directly specify a recipient for fax Internet fax or an e mail transmission One Touch Buttons The one touch buttons only for fax models are used...

Page 834: ...y of documents z The following EP accessories can be simultaneously installed on the machine with the IC Card Reader Foot Switch Dispenser 2 IC Card Cashier Coinkit 8 Coinkit 9 Note z When you want to...

Page 835: ...ustom buttons are changed If the setting is changed with Tools System Settings Copy Service Settings Preset Buttons If the program is selected from a list of a job flow or the Address Book If a button...

Page 836: ...en and the Error indicator lights up when the document feeder is activated exits the Power Saver mode while the top cover is open z The confirmation indicator does not light up if the document is load...

Page 837: ...e Status button enter the System Administration mode or select the Stored Programming service z The machine does not exit the Sleep mode when you use the EP service by EP BB z When Tools System Settin...

Page 838: ...ob from the PostScript driver of Macintosh connected via USB and the job includes application data with graphic data EPS file including binary data pasted the machine may misidentify the binary data a...

Page 839: ...print from a USB memory device the USB Memory Kit optional is required z You can use a USB host adapter to print from your USB memory device or via your USB cable as necessary but the operation is no...

Page 840: ...he queue If exceeding 10 another connection request is no longer received After preceding connections are terminated the connection requests in the queue will be processed subsequently when the total...

Page 841: ...trieval Using Network Scan Driver and Stored File Manager 3 Simultaneously You cannot use both the Network Scan Driver and Stored File Manager 3 on a single computer to connect to the machine A maximu...

Page 842: ...ry device that was formatted by a digital camera or a tool other than the Windows standard format tool Screen Switching After Inserting a USB Memory Device z If a USB memory device is inserted when th...

Page 843: ...n Files z Signature using the electronic stamp of DocuWorks is not supported z Acrobat Approval is not supported PKI Encryption and PKI Signature of PDF and DocuWorks Documents z PKI Public Key Infras...

Page 844: ...ess the document than the compression with the optional Advanced Scan Kit We recommend Advanced Scan Kit for customers who want to improve the productivity and speed z This feature may not achieve the...

Page 845: ...to Device Color Space 2 sided simultaneous scan is not available FTP Transmission for Scan to PC z By factory default Passive Mode is selected as a transfer mode to send scanned data via FTP from the...

Page 846: ...t from those for the dedicated scanner driver Microsoft Office Format z This feature supports Microsoft Word format doc and Microsoft Excel format xls z An optional component is required to use this f...

Page 847: ...F Code communication supports the following features the Send Fax Remote Folder Secure Polling Store File Local Folder Relay Broadcast and Remote Relay Broadcast features Fax Immediate Reception If th...

Page 848: ...roadcast Report and Job History Report If you want to print the telephone number or SIP URL instead leave the text box of Name on the print driver screen blank Note that the column of To on the Fax Co...

Page 849: ...ns screen an Internet fax is sent in A4 even if a size larger than A4 is specified Reference z For information on Internet fax profiles refer to Fax Fax Internet Fax Options Internet FaxProfile Specif...

Page 850: ...305 C2205 ApeosPort III 4000 3000 DocuCentre III 4000 3000 ApeosPort III 7000 6000 5000 DocuCentre III 7000 6000 5000 ApeosPort III C4400 DocuCentre III C4400 ApeosPort III C3300 C2200 DocuCentre III...

Page 851: ...Communications and Information network Association of Japan CIAJ confirms the use of image tiff fx Transmission conditions for broadcast transmission z When sending a document via a broadcast transmi...

Page 852: ...ion when group is specified When you specify a group using Internet Fax Resolution for the address numbers registered as a group is not applied The resolution set by Resolution in the Fax Internet Fax...

Page 853: ...multiple different Pages per Side settings using the Build Job feature the numbers of pages displayed for 2 Pages and Greater than 2 Pages Up displayed on the Job Counter Report are calculated accord...

Page 854: ...n IP address is automatically resolved using DHCP in an IPv4 environment set IPv4 IP Address Resolution to DHCP or DHCP AutoIP Even when an IP address can be resolved automatically using DHCP or DHCPv...

Page 855: ...se a VoIP gateway manufactured by Cisco Systems Inc only UDP can be used as T 38 protocol z VoIP gateways do not work on IPsec communication z VoIP gateways do not work in an IPv6 environment z If set...

Page 856: ...a POP the fax cannot be sent using the Fax Gateway feature This is because POP receiving does not forward an Internet fax document received by e mail to the fax machine Feature Specifications Details...

Page 857: ...nce z For more information on setting refer to Maximum Total Data Size P 299 Suitable image sizes are as follows z A4 full color 200 dpi with standard compression around 700 KB z A4 full color 200 dpi...

Page 858: ...equired O Incoming Fax Print Required 3 O Printing of a document in the Public Folder Job Status Secure Print Jobs More on the control panel Required O Direct Fax Direct Fax transmission Not required...

Page 859: ...Services z Files in a folder can be retrieved in DocuWorks or PDF format from CentreWare Internet Services but DocuWorks and PDF files that are encrypted or with signature attached cannot be retrieve...

Page 860: ...indows 8 1 or Windows 10 z Comply with the following conditions RFC2616 Hypertext Transfer Protocol HTTP 1 1 Standard connection SSL connection Proxy authentication RFC2617 HTTP Authentication Basic a...

Page 861: ...you set to output multiple sets the setting is changed to 1 set automatically z The Collate feature is not available CentreWare Internet Services z When CSRF Protection feature is enabled CentreWare...

Page 862: ...or TIFF J Web Application feature ApeosPort Series Models Only z The following conditions and restrictions are applied when you print files stored in a remote server Output Destination can be specifi...

Page 863: ...speed becomes slow if the following scanning settings are selected Color Scanning Black White Resolution 200 dpi 2 Sided Scanning 2 Sided Head to Head or 2 Sided Head to Toe Allow User to Disable Acti...

Page 864: ...Active Directory or the combination of ApeosWare Management Suite and Active Directory is used z Change the default realm name only when you want to use a different realm name Notes and Restrictions f...

Page 865: ...ed on again However if the machine was turned off immediately after a computer instructed a print job the job may remain on the computer In this case when the machine is turned on the data stored on t...

Page 866: ...s please do not set IP address to avoid the duplication of machine information Instead of IP address set the machine specific information such as UUID depending on the software you use z When LPD Prin...

Page 867: ...f SMB are not supported If you attempt to use services with a NetBIOS name communication may not be available in some environment z IPv6 in IPv4 tunneling in the machine itself is not supported Import...

Page 868: ...a storage location for the Browse function of the Scan to PC SMB service z When the Scan to PC FTP service is used only ASCII characters can be used for file names z In the following cases since the a...

Page 869: ...the machine is in the Power Saver mode you cannot place a call using the external telephone To place a call press the Power Saver button to exit the Power Saver mode 2 Specify the call destination z T...

Page 870: ...hear the sound clearly Reference z The volume of the line monitor can be changed in the System Administration mode For more information on how to change the volume refer to Line Monitor Volume P 170 B...

Page 871: ...ar z If you want to send tones or to use the touch tone services while using a pulse line select Tone z Some touch tone services may not be available even if you set your telephone to send tones 4 Whe...

Page 872: ...ded in the following order of priority z Transmitting speed dialing 1 Recipient 2 Remote terminal name 3 G3 ID including spaces 4 Tel No 5 Communication mode EC or G3 SG3 When IP Fax SIP is used 1 Rec...

Page 873: ...tual number of pages printed Mode The mode used for the communication is shown There are three modes G3 EC and SG3 Super G3 This field is blank if a mode other than above these was used When IP Fax SI...

Page 874: ...the document due to a reception error Disconnected Check that the line is properly connected When IP Fax SIP is used check that the network cable is properly connected XXX XXX Error code Reference z...

Page 875: ...y selecting Billing Information Note z Billing Information can be displayed when the EP system is used For more information refer to Billing Information P 150 Check or Maintenance Request of the Machi...

Page 876: ...settings as you request For more information on each setting contact our Customer Support Center Software Upgrade When the software requires an upgrade you can download a newer version of the software...

Page 877: ...44 All Feature Access Settings 344 All User Accounts 344 Allocate Memory 265 Allow Casual Users to Edit From Field 299 Allow Guest Users to Edit From Field 299 Allow to edit From if Search Failed 299...

Page 878: ...hanging the Paper Settings 73 Changing the Paper Size 66 Changing the Paper Size for Tray 3 When Tandem Tray Module is Installed 67 Changing the Paper Size for Tray 4 When Tandem Tray Module is Instal...

Page 879: ...3 191 Customize Paper Supply Screen 176 Customize User Prompts 346 Customizing the Button Layout 35 Customizing the Control Panel 32 D Data Encryption 217 Data Indicator 221 Date 164 Date Font Size 22...

Page 880: ...ing the Hole Punch Waste Container for Finisher B1 101 Enable File Printing 314 Enable SIP Server 247 Enabling Authentication 481 Encryption and Digital Signature Overview 446 Encryption and Digital S...

Page 881: ...dling consumables periodic replacement parts 79 Help Connection Problems 536 Host Name 244 HP GL 2 Auto Layout Memory 265 HP GL 2 Emulation 812 HP GL 2 Logical Printers List 134 HP GL 2 Palette List 1...

Page 882: ...on 471 K Kerberos Server Settings 252 Keyboard Input Restriction 173 Keyword 321 KS Settings List 135 KS5895 Settings List 135 KSSM Settings List 135 L Language of the Original 275 LDAP Server Directo...

Page 883: ...es and Restrictions for Using Bonjour 866 Notes and Restrictions for Using TCP IP 864 Notes and Restrictions on the Use of the E mail Internet Fax Feature 848 Notes and Restrictions on the Use of the...

Page 884: ...Login Method 303 POP3 Server Settings 250 Port 9100 235 Port Number 333 Port Settings 233 PostScript Default Color 270 PostScript Font Absence 270 PostScript Font List 135 PostScript Font Substitution...

Page 885: ...e Cartridge for C3 Finisher with Booklet Maker 98 Replacing Consumables 78 Replacing Drum Cartridges R1 R2 R3 or R4 for Cus tomers Having a Spot Maintenance Contract 85 Replacing Stamp for Duplex Auto...

Page 886: ...tures 38 171 Setting Restore Tool 126 Setting the Screen After Auto Clear 33 Setting the Warmer Mode 29 Shadow Suppression 274 Shadow Suppression Level 278 Shared Name SMB Only 332 Sharpness 225 274 S...

Page 887: ...sfer via SMB 1 Transfer via SMB 2 325 Transmission Header Text 283 Transmission Header Text Fax Transfer 296 Transmission Header Text Polling 285 Transmission Interval 286 Transmission Report 142 Tran...

Page 888: ...g the Telephone 869 Using the USB Interface 21 V Verify User Details 346 View Accounts 343 VoIP Gateway List 137 VoIP Gateway Setup 249 W Warmer Mode 167 Watermark 189 Watermark Background Contrast 19...

Page 889: ...t VI C7771 C6671 C5571 C4471 C3371 C3370 C2271 DocuCentre VI C7771 C6671 C5571 C4471 C3371 C3370 C2271 Administrator Guide ME7771E2 1 Edition 1 June 2016 Fuji Xerox Co Ltd Copyright 2016 by Fuji Xerox...

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