2
2
2-26
2-26
Process/Operation > Main Controller > Security > Security features(encryption key and certificate, password protection)
Process/Operation > Main Controller > Security > Security features(encryption key and certificate, password protection)
Caution:
Cause of restore failure
In the case of the following, a message is shown indicating restore failure and its cause.
Be sure to perform appropriate remedy.
• USB memory is not connected.
• 2 or more USB memories are connected.
• Connected USB memory is with security feature.
• There is no TPM key in the USB memory.
• The TPM key in the USB memory is not appropriate for the target machine.
• Mismatched entry password
• [Initialize All Data /Setting] is executed after obtaining backup of TPM key.
• The SRAM (main controller PCB 1) or the Flash is faulty.
4. Disable the feature
To set “OFF” for the TPM setting, execute [Initialize All Data / Settings].
F-2-41
Caution: Points to note when disabling functionality
To disable the use of TPM, all data and settings should be initialized. If this is executed,
user information saved in the HDD/ SRAM is totally cleared. Ensure to back up the data
before disabling TPM settings.
List of data to be cleared
• Data saved in Inbox (Fax Box/ System Box)
• Destination data registered in Address Book
• Read mode registered using Send function
• Mode memory registered using Copy/ Box function
• MEAP applications and their license files
• Data saved using MEAP applications
• Password for MEAP SMS (Service Management Service)
(The password is returned to default if any change is made.)
• User authentication information registered by local device authentication via SSO-H (Single
Sign-On H)
• Unsent documents (documents for scheduled transmission and reserved transmission)
• Job logs
• Contents set in Setting / Registration
• Image-composite registration form
• Registered transfer settings
• Key pair and server certificate registered in Management Setting (Setting/ Registration) >
[Device Management] > [Certificate Settings]
Steps of data restoration after recovery
The restoration process triggers Setting/ Registration > Management Setting > Data
Management > Import/ Export > Import/ Export Setting/ Registration on the UI.
The data listed below cannot be restored, thus should be set again.