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Troubleshooting > Troubleshooting Items > Operation failure > Frequent occurrence of E040-0002
Troubleshooting > Troubleshooting Items > Operation failure > Frequent occurrence of E040-0002
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Document falling from Inner Finisher
30.0 mm
Stack Tray
Stack Tray
[Location]
Delivery Outlet of Inner Finisher
[Cause]
Level of paper curl is large, so the preceding paper is pushed out by the succeeding paper
delivered next.
[Condition]
When delivering heavy paper (106g/m2 or more) or coated paper continuously in a high
temperature and humidity environment
[Field Remedy]
Execute the following 2 service modes. However, when executing these service modes,
productivity decreases by approx. 20% with all paper types. Therefore, be sure to explain to
and get approval from the user in advance when executing them.
• Service mode for fixing temperature control
Select the following: COPIER > OPTION > IMG-FIX > TMP-TBL 2<Level1>, and set -2.
• Service mode to increase the distance from the Delivery Outlet to the Stack Tray
Select the following: SORTER > OPTION > CURL-HVY <Level1>, and set 1.
If the measure above does not solve the problem, execute the following service mode
to prevent papers from being pushed out. However, when executing this service mode,
productivity decreases by half with all paper types. Therefore, be sure not to execute it
without a strong request from the user.
COPIER > OPTION > FNC-SW > PRE-CURL <Level1>
F-6-25
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Frequent occurrence of E040-0002
[Cause]
The error occurs because the position of the Cassette 1 is displaced so that the sensor does
not work properly.
[Field Remedy]
By extending the Sensor Flag of the Cassette 1 Lifter Sensor by approx. 1.5mm, the sensor
can work properly.
Affix the Plastic Film (parts number: FC0-6709) as shown in the figure below
[A]
1.5 mm
[A]
1.5 mm
F-6-26
