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10-7

Appendix > General Circuit Diagram Signal Input/Output List

Jack

No.

Abbreviated Signal Name

Signal Name

J23

Y_HPR_SCRW_HP_SNS

Y Toner Supply Sensor Signal

Y_HPR_TBTL_MTR_ON

Y Bottle Motor VCC

Y_HPR_TBTL_I_DETECT

Y Bottle Motor Current Detection Signal

Y_HPR_SCRW_MTR_ON

Y Toner Measurement Screw Motor VCC

Y_TNR_RM_DETECT_LED

Y Toner Level Detection LED VCC

Y_TNR_RM_DETECT_LED_FB

Y Toner Level Detection LED VCC Voltage Detection

Y_TNR_RM_DETECT_PTR

Y Toner Level Detection Signal

Y_TBTL_EXIST

Y Toner Bottle Detection SE Signal

J24

M_HPR_SCRW_HP_SNS

M Toner Supply Sensor Signal

M_HPR_TBTL_MTR_ON

M Bottle Motor VCC

M_HPR_TBTL_MTR_I_DETECT

M Bottle Motor Current Detection Signal

M_HPR_SCRW_MTR_ON

M Toner Measurement Screw Motor VCC

M_TNR_RM_DETECT_LED

M Toner Level Detection LED VCC

M_TNR_RM_DETECT_LED_FB

M Toner Level Detection LED VCC Voltage Detection

M_TNR_RM_DETECT_PTR

M Toner Level Detection Signal

M_TBTL_EXIST

M Toner Bottle Detection SW Signal

C_HPR_SCRW_HP_SNS

C Toner Supply Sensor Signal

C_HPR_TBTL_MTR_ON

C Bottle Motor VCC

C_HPR_TBTL_MTR_I_DETECT

C Bottle Motor Current Detection Signal

C_HPR_SCRW_MTR_ON

C Toner Measurement Screw Motor VCC

C_TNR_RM_DETECT_LED

C Toner Level Detection LED VCC

C_TNR_RM_DETECT_LED_FB

C Toner Level Detection LED VCC Voltage Detection

C_TNR_RM_DETECT_PTR

C Toner Level Detection Signal

C_TBTL_EXIST

C Toner Bottle Detection SW Signal

J25

I2C_SDA_PCRG_X

Drum Unit Memory Communication Data Signal

I2C_SCL_PCRG_X

Drum Unit Memory Communication Clock Signal

Y_INDUC_CNT

Toner Density Sensor Control Signal Y

PC5.0V

Drum Unit Memory PCB VCC

Y_INDUC_ANA

Toner Sensor Signal Y

M_INDUC_CNT

Toner Sensor Control Signal M

M_INDUC_ANA

Toner Sensor Signal M

C_INDUC_CNT

Toner Sensor Control Signal C

C_INDUC_ANA

Toner Sensor Signal C

K_INDUC_CNT

Toner Sensor Control Signal K

K_INDUC_ANA

Toner Sensor Signal K

J26

K_HPR_SCRW_HP_SNS

Bk Toner Supply Sensor Signal

K_HPR_TBTL_MTR_ON

Bk Bottle Motor VCC

K_HPR_TBTL_MTR_I_DETECT

Bk Bottle Motor Current Detection Signal

K_HPR_SCRW_MTR_ON

Bk Toner Measurement Screw Motor VCC

K_TNR_RM_DETECT_LED

Bk Toner Level Detection LED VCC

K_TNR_RM_DETECT_LED_FB

Bk Toner Level Detection LED VCC Voltage Detection

K_TNR_RM_DETECT_PTR

Bk Toner Level Detection Signal

K_TBTL_EXIST

Bk Toner Bottle Detection SW Signal

CST2_SIZE_23

Cassette 2 Size Detection SW2 Signal 3

CST2_SIZE_22

Cassette 2 Size Detection SW2 Signal 2

CST2_SIZE_21

Cassette 2 Size Detection SW2 Signal 1

CST2_SIZE_20

Cassette 2 Size Detection SW2 Signal 0

CST2_SIZE_13

Cassette 2 Size Detection SW1 Signal 3

CST2_SIZE_12

Cassette 2 Size Detection SW1 Signal 2

CST2_SIZE_11

Cassette 2 Size Detection SW1 Signal 1

CST2_SIZE_10

Cassette 2 Size Detection SW1 Signal 0

J28

CSTPD_READY

Cassette Pedestal Communication Ready Signal

CSTPD_RESET*

Cassette Pedestal Communication Reset Signal

CSTPD_4_MTR_CLK

Cassette 3 Pickup Motor Clock Signal

CSTPD_3_MTR_CLK

Cassette 4 Pickup Motor Clock Signal

CSTPD_ENG1_CK

Cassette Pedestal Communication Clock Signal

CSTPD_ENG1_RX

Cassette Pedestal Communication Signal (Cassette

Pedestal =>DC Controller)

CSTPD_ENG1_TX

Cassette Pedestal Communication Signal (DC

Controller=>Cassette Pedestal)

CSTPD_CONNECT

Cassette Pedestal Connection Detection Signal

CST2_PAPER_EMPTY_SNS

Cassette 2 Paper Sensor Signal

CST2_LEVEL_A_SNS

Cassette 2 Level Detection Signal A

CST2_LEVEL_B_SNS

Cassette 2 Level Detection Signal B

V_PASS_SNS

Vertical Path Sensor Signal

CST2_SL_ON

Cassette 2 Pickup Solenoid ON Signal

Jack

No.

Abbreviated Signal Name

Signal Name

J31

EXIT1_FLAP_SL_PWM

First Delivery Flapper Solenoid ON Signal

EXIT1_OUT_/B

Fixing Outlet Motor B*

EXIT1_OUT_B

Fixing Outlet Motor B

EXIT1_OUT_/A

Fixing Outlet Motor A*

EXIT1_OUT_A

Fixing Outlet Motor A

CST2_OUT_A

Cassette 2 Pickup Motor A

CST2_OUT/A

Cassette 2 Pickup Motor A*

CST2_OUT_B

Cassette 2 Pickup Motor B

CST2_OUT/B

Cassette 2 Pickup Motor B*

FEED_OUTA

Cassette 1 Pickup Motor A

FEED_OUT/A

Cassette 1 Pickup Motor A*

FEED_OUTB

Cassette 1 Pickup Motor B

FEED_OUT/B

Cassette 1 Pickup Motor B*

LST_OUTA

Shutter Motor A

LST_OUT/A

Shutter Motor A*

LST_OUTB

Shutter Motor B

LST_OUT/B

Shutter Motor B*

DUP_OUTA

Duplex Feed Motor A

DUP_OUT/A

Duplex Feed Motor A*

DUP_OUTB

Duplex Feed Motor B

DUP_OUT/B

Duplex Feed Motor B*

J33

FLIP_SNS

Reverse Sensor Signal

EXIT2_SNS

Second Delivery Sensor Signal

EXIT3_SNS

Third Delivery Sensor Signal

DUP_ENTER_SNS

Duplex Inlet Sensor Signal

EXIT2_PAPER_FULL_SNS

Second Delivery Full Sensor Signal

FLIP_MTR_PHB

Reverse Motor Drive Signal B

FLIP_MTR_I0B

Reverse Motor Current Control Signal B_I0

FLIP_MTR_I1B

Reverse Motor Current Control Signal B_I1

FLIP_MTR_STBY

Reverse Motor Standby Signal

FLIP_MTR_CHI

Reverse Motor Current Control Signal

FLIP_MTR_I1A

Reverse Motor Current Control Signal A_I1

FLIP_MTR_I0A

Reverse Motor Current Control Signal A_I0

FLIP_MTR_PHA

Reverse Motor Drive Signal A

EXIT2_MTR_I1

Second Delivery Motor Current Control Signal _I1

EXIT2_MTR_I0

Second Delivery Motor Current Control Signal _I0

EXIT2_MTR_B

Second Delivery Motor Drive Signal B

EXIT2_MTR_A

Second Delivery Motor Drive Signal A

EXIT2_MTR_A*

Second Delivery Motor Drive Signal A*

EXIT2_MTR_B*

Second Delivery Motor Drive Signal B*

EXIT2_SL_PWM

Second Delivery Flapper Solenoid PWM Signal

EXIT3_MTR_I1

Third Delivery Motor Current Control Signal _I1

EXIT3_MTR_I0

Third Delivery Motor Current Control Signal _I0

EXIT3_MTR_B

Third Delivery Motor Drive Signal B

EXIT3_MTR_A

Third Delivery Motor Drive Signal A

EXIT3_MTR_A*

Third Delivery Motor Drive Signal A*

EXIT3_MTR_B*

Third Delivery Motor Drive Signal B*

EXIT3_SL_PWM

Third Delivery Flapper Solenoid PWM Signal

ENG1_STM_STBY_X*

Stepping Motor Standby Signal

EXIT23_CONNECT

23 Delivery Driver PCB Connection Detection Signal

J35

FRONT_DOOR_SNS

Front Door Open Sensor Signal

INNER_FIN_TX

Finisher Communication Signal (DC Controller =>

Finisher)

INNER_FIN_RX

Finisher Communication Signal (Finisher => DC

Controller)

INNER_FIN_DOWNLOAD_MODE Finisher Download Mode Signal
INNER_FIN_RESET

Finisher Reset Signal

INNER_FIN_DOWNLOAD_ENB

Finisher Download Enable Signal

INNER_FIN_CONNECT

Finisher Connection Detection Signal

EXIT_FAN_PWM

Delivery Cooling Fan VCC

EXIT_FAN_LOCK*

Delivery Cooling Fan Lock Signal

Summary of Contents for imageRUNNER ADVANCE C2030

Page 1: ...C2030 C2020 Service Manual December 23 2014 Revision 9 Features Specifications Process Operation Consumable Parts and Cleaning Parts Parts Replacement and Cleaning Adjustment Troubleshooting Error Co...

Page 2: ...formation as the need arises In the event of major changes in the contents of this manual over a long or short period Canon will issue a new edition of this manual The following paragraph does not app...

Page 3: ...er switch closing the front door and closing the delivery unit door which results in supplying the machine with power 2 In the digital circuits 1 is used to indicate that the voltage level of a given...

Page 4: ...11 External View 1 11 Cross Section View 1 12 Operation 1 13 Power Switch 1 13 Control Panel 1 14 Service mode 1 16 Contents 2 Process Operation Basic Configuration 2 2 Functional Configuration 2 2 B...

Page 5: ...ded RDS 2 171 Product Overview 2 171 Limitations 2 172 Service cautions 2 173 E RDS Setup 2 173 FAQ 2 184 Troubleshooting 2 185 Error code and strings 2 189 Updater 2 191 Functional Overview 2 191 Lim...

Page 6: ...oller 5 2 HDD 5 2 Main controller PCB 1 5 2 Main controller PCB 2 5 3 DC controller PCB 5 3 Pickup Feed System 5 4 Method of Setting Special Paper 5 4 Method of Setting 8K and 16K Chinese Paper 5 4 6...

Page 7: ...when using Service Mode 8 2 Service Mode Menu 8 2 Service mode item explanations 8 3 I O information enhancement 8 3 Display of Error Code Alarm Code description 8 4 COPIER OPTION BODY Item Segmentat...

Page 8: ...ing 9 34 Installation Procedure 9 35 Inner 2way Tray F1 9 43 Points to Note at Installation 9 43 Checking the contents 9 43 Check Items when Turning OFF the Main Power 9 43 Installation Outline Drawin...

Page 9: ...107 Points to note before installation 9 107 Checking the Contents 2 5inch 80GB HDD E1 9 107 Check Items when Turning OFF the Main Power 9 108 Installation Outline Drawing 9 108 Installation Procedur...

Page 10: ...2 5inch 80GB HDD E1 9 164 Checking the Contents Removable HDD Kit AE1 9 165 Checking the Contents HDD Data Encryption Kit C3 9 165 Check Items when Turning OFF the Main Power 9 166 Installation Outli...

Page 11: ...ty Handling of Laser System Turn power switch ON Safety of Toner Notes When Handling a Lithium Battery Notes Before it Works Serving Points to Note at Cleaning imageRUNNER ADVANCE C2030 C2020 Safety P...

Page 12: ...means of a warning label Figure If you must open the cover and defeat interlock switches be sure not to enter the laser beam into an eye during the work The following warnings are given to comply wit...

Page 13: ...it off with water Do not use warm water which will cause the toner to jell and fuse permanently with the fibers of the cloth Tonner is easy to react with plastic material avoid contact with plastic No...

Page 14: ...1 1 Features Specifications Features Specifications Features Specifications Product Lineup Features Specifications Parts Name...

Page 15: ...h model DADF option Reader option Printer standard DADF option Reader option Printer standard HDD model Flash model DADF option Reader standard Printer standard DADF option Reader standard Printer sta...

Page 16: ...ADVANCE C2030 2025 2020 For Europe 4 DADF AC1 5 Color Image Reader Unit D1 6 Color Image Reader Unit D2 7 Platen Cover Type R 8 Stamp Unit B1 9 ADF Access Handle A1 10 Printer Cover D1 11 Cassette Fe...

Page 17: ...dia Reader Writer A2 A3 USB Device Port B2 B3 is required 14 Serial Interface Kit K1 K2 Cannot be installed with Control Interface Kit A1 15 Control Interface Kit A1 Cannot be installed with Serial In...

Page 18: ...ent with screw less operation Fixing Assembly Easy replacement with screw less operation Improved serviceability Feed Separation Roller Easy replacement with screw less operation Pickup Roller Easy re...

Page 19: ...the Louver on the Power Supply Cover and the Left Cover is changed Fuses 4 in total are provided in both lines in the AC Driver PCB This makes a safety measure for blowout of a fuse in the case of ov...

Page 20: ...Breaker less Machine To replace major parts a simple replacement procedure in which fixing screws do not have to be removed is introduced This improved serviceability and enabled a user to execute rep...

Page 21: ...4g m2 Plain paper 1 65 to 82g m2 Plain paper 2 83 to 99g m2 Plain paper 3 100 to 105g m2 Heavy paper 1 106 to 120g m2 Heavy paper 2 121 to 163g m2 Transparency Envelope Bond paper Recycled paper Pre p...

Page 22: ...12 0 12 0 12 0 A3 1 sided Plain paper 60 105 15 0 15 0 15 0 15 0 15 0 15 0 Heavy paper 106 163 7 5 7 5 7 5 7 5 7 5 7 5 164 220 7 5 7 5 7 5 2 sided Plain paper 60 105 15 0 15 0 15 0 15 0 15 0 15 0 Hea...

Page 23: ...A5 STMT SRA3 OFFICIO E OFFICIO B OFFICIO M OFFICIO A OFFICIO A LTR A LTRR GLTR R GLTR GLGL AFLS FLS F4A Custom 1 1 Custom 1 2 Custom 1 3 Custom 1 4 Custom 2 1 Custom 2 2 Custom 2 3 Custom 2 4 Custom...

Page 24: ...nal View Features Specifications Parts Name External View Parts Name External View 11 12 3 8 9 1 10 2 4 5 6 7 1 DADF 7 Cassette 1 2 Main Power Switch 8 Front Cover 3 Multi purpose Tray 9 First Deliver...

Page 25: ...er 20 Multi purpose Delivery Unit 35 Drum Unit M 6 Second Delivery Inlet Flapper 21 Multi purpose Tray Pickup Roller 36 Laser Scanner Unit 7 Second Third Delivery Inlet Roller 22 Multi purpose Tray Se...

Page 26: ...This switch is used to turn OFF ON the Main Power Switch 2 Control Panel Power Switch This switch is used to enter the energy saver mode or recover to the normal mode 3 Environment Heater Switch This...

Page 27: ...ey 11 Screen Brightness Adjustment Dial 4 Check Counter Key 12 Fax Volume Adjustment Key 5 Operation Pen 13 Check Stop Status Key 6 Main Power Lamp 14 Custom Menu Key 7 Error Lamp 15 Main Menu Key 8 E...

Page 28: ...020 series Copy Copy Send Fax Scan and Send Fax Mail Box Scan and Save Access Stored Files Fax I Fax Inbox Menu Switch Key Print Secured Print Remote Scanner Remote Scanner Easy NAVI Introduction to U...

Page 29: ...ngs Printer Settings Address Book Settings Set Destination T 1 10 Service mode It is possible to see each item of service mode so that those who access to service mode can understand how to use them F...

Page 30: ...sired minor item and press i Displayed language of the service mode contents can be selected from J E F I G S The service mode contents can be upgraded with the SST just like the other system software...

Page 31: ...ror code alarm code is displayed Features Specifications Operation Service mode The description of error code alarm code is displayed The description of error code alarm code is displayed Description...

Page 32: ...nsfer ITB Image related Developing IMG DEV Items relating to developing Image related Laser latent image IMG LSR Items relating to the laser and latent image Image related Reader ADF IMG RDR Images re...

Page 33: ...replaced by users Replacement of the parts on site Preparation of service parts CE CE CE Implementation of less service User User Replacement Manual Parts Replacement of the parts referring to the Re...

Page 34: ...2 DSP to PUC4 DSP to 1 Adjustment Maintenance Initialize After Replacing Parts Cassettes 2 to 4 Pickup Roller Waste Toner Container Displayed None The counter is automatically cleared None Drum Unit N...

Page 35: ...Process Operation Process Operation Basic Configuration Main Controller Laser Exposure System Image Formation System Fixing System Pickup Feed System External Auxiliary System MEAP Embedded RDS Updat...

Page 36: ...tem block controller system block laser exposure system block image formation system block fixing system block and pickup feed system block Reader relay PCB Main controller 1 2 DC controller HDD Optio...

Page 37: ...g DC bias Bk Developing DC bias C Primary charging AC bias Y Laser M Primary charging DC bias Y Primary charging DC bias M Developing AC bias M Developing AC bias C Developing DC bias Y Developing AC...

Page 38: ...tter motor Downstream auxiliary DC bias C Upstream auxiliary AC bias YMC Upstream auxiliary DC bias Bk Upstream auxiliary DC bias YMC Scanner motor Secondary transfer bias Primary transfer bias Bk Pri...

Page 39: ...xing heater First delivery sensor Shutter motor Upstream auxiliary DC bias Bk Scanner motor Secondary transfer bias Primary transfer bias Bk Registration sensor Cassette pickup motor Drum motor YMC IT...

Page 40: ...Main Controller Overview Features Introduction of the new controller enables high speed PDL processing high image quality and high functionality Main controller PCB 1 Main controller PCB 2 Main Contr...

Page 41: ...ff Main Controller PCB 2 CPU 400 MHz Controls image Image processing color space conversion enlargement reduction rotation composition compression rasterizing resolution conversion image binarization...

Page 42: ...Main Controller PCB 1 External I F Internal I F J1027 J1026 J1025 J1015 Control Panel J1021 J1017 J1018 J1007 J1003 Mini USB Main controller PCB 2 LAN USB D USB M J1022 Voice guide J1002 J1019 J1020 C...

Page 43: ...DD power supply HDD signal USB_FAX 2 Line Power supply control Power Supply Fan I F Reader Reader External I F Internal I F J14 F 2 10 No Functions and specifications J1 DC Controller PCB J2 Main Cont...

Page 44: ...ct name Voice Operation Kit C2 Voice Guidance Kit F2 PCI Expansion PCB Product name Expansion Bus F2 Required when a PCI option Wireless LAN Board B2 IPSec Board B2 is installed Wireless LAN PCB Produ...

Page 45: ...rmware update domain Program storage domain FSTDEV Image data APL_SEND Address book filter APL_GEN Universal data Flash F 2 13 HDD model The 80GB HDD is used together with the 4GB flash memory The sys...

Page 46: ...vation jobs is increased PDL print The types of PDLs are increased the number of sorting pages at the device side is increased FAX Scan and Store The specification for network Advanced Box Client is a...

Page 47: ...etection error Unable to recognize the Flash PCB The Flash PCB is not formatted 0002 Error in file system on the Flash PCB E748 Board error Flash PCB 2010 Unable to find the IPL Initial Program Loader...

Page 48: ...ain Controller PCB2 LAN Controller Interpreter HDD Writing Reading To DC Controller Network Main Controller PCB1 Image Data Buffer Memory Rendering Flash HDD Print the Image Processing Extension Proce...

Page 49: ...e Processing Resolution Conversion Image rotation Image Level Cell Main Controller PCB2 HDD Writing Reading Main Controller PCB1 Image Data Buffer Memory Flash HDD Fax Recieve Flash HDD FAX HDD Writin...

Page 50: ...or disposed Job Data If data is erased by normal procedure If data is erased with the Data Erase Kit 0 Data or randam data is overwritten after every output Erase only management data after output Act...

Page 51: ...the case of failure in setup of HDD an error code E602 is displayed and the machine is stopped When the machine can be started by the flash memory an error code is displayed after the machine is star...

Page 52: ...tion is necessary to delete the data Function overview When this function is executed the machine basically executes the same operation as Initialize All Data Settings such as auto rebooting processin...

Page 53: ...e Old Data Process Operation Main Controller Security Delete Old Data Basic concept for Delete Old Data 1 Using the flash memory 2 At the time of increasing a HDD or license registration 3 Delete Old...

Page 54: ...TPM PCB TPM PCB can protect the security information password certificate and encriptiion key stored in the Flash and SRAM Set registered saved data other than the security information is not protecte...

Page 55: ...nformation is decodable even after servicing Note that the security information is not decodable correctly in case the Flash is failed or formatted because the public key information stored in the Fla...

Page 56: ...3 These are available only in the specific models or configurations 2 Select Export from Custom Menu of the Remote UI to back up Custom Menu Setting Information Before after introduction The setting n...

Page 57: ...ent encryption number in advance Backup of TPM key is performed after selecting ON for TPM settings however backup is available only once Therefore it is efficient to set the system management encrypt...

Page 58: ...host one at the side of the control panel and the other at the side of main controller PCB 1 Caution Be sure to connect only one USB memory otherwise a message indicating backup failure is shown if p...

Page 59: ...y should be securely kept managed Do not put the backup file of TPM key stored in the USB memory to any location accessible by general public such as on the server NOTE Backup file name of TPM key Ser...

Page 60: ...ed If this is executed user information saved in the HDD SRAM is totally cleared Ensure to back up the data before disabling TPM settings List of data to be cleared Data saved in Inbox Fax Box System...

Page 61: ...and then turn OFF and ON the main power switch When backup of the TPM key is not executed System format is necessary Use SST or USB memory to format the HDD and then download the system software 0034...

Page 62: ...RAM Password for address destination registration SRAM UI Password for Service Mode SRAM Network Password for IPP authentication SRAM Password for FTP authentication SRAM User name and password of Pro...

Page 63: ...ion board receives the encrypted data saved in the HDD to decode and send them to the controller Conditions for Encryption Board operation The encryption board has the function to recognize and authen...

Page 64: ...E code Description Cause Detection Timing Actions E602 2000 Authentication Error Error in authentication between the host machine and the encryption board Start up Check connections between the encryp...

Page 65: ...roller Service Tasks Service Notes Process Operation Main Controller Service Tasks Service Notes Service Tasks Actions at Parts Replacement Reference to the section 5 Periodically Replaced Parts None...

Page 66: ...polygon 4 laser method is adopted for the purpose of downsizing Scanner Motor Driver Photosensitive Drum Scanner motor control signal Video signal Laser control signal BD signal Scanner Mirror C Bk La...

Page 67: ...od uses 1 scanner motor polygon motor and 4 laser diodes to execute laser scanning This method allows to emit the 4 lasers on the multi facet mirror on one scanner motor contributing to space saving F...

Page 68: ...o 800nm Laser type Red color laser non visible light Laser output 7mW Number of laser scanner unit 1 Number of laser light imageRUNNER ADVANCE C2030 C2025 C2020 1 beam for each color Resolution 600dpi...

Page 69: ...de Main Controller PCB 2 Laser Scanner Unit Scanner Motor C Bk Laser Driver PCB Y M Laser Driver PCB DC Controller UN9 Laser ON OFF control Horizontal scanning synchronous control Image mask control L...

Page 70: ...horizontal scanning synchronous signal BD0 to the main controller 4 When the main controller inputs BD0 signal the video signal per 1 line of each color DATA_ Y DATA_M DATA_C DATA_K is outputted to th...

Page 71: ...gnal to the main controller 2 After receiving TOP signal the main controller counts the horizontal scanning synchronous signal BD0 and outputs the video signal for 1 page of each color DATA_Y DATA_ M...

Page 72: ...ignal is used as a standard 2mm Feeding direction Vertical scanning Horizontal scanning 2mm 2mm 2mm 2mm TOP BD Y BD M BD C BD Bk T1 T2 T4 T3 is image mask disable area image written available T1 T2 T4...

Page 73: ...D PD CBk Laser Driver PCB Laser Scanner Unit LD PD Y Laser M Laser C Laser Bk Laser DC Controller UN9 Bk Laser Control Signal C Laser Control Signal M Laser Control Signal F 2 54 Dustproof shutter con...

Page 74: ...ess Operation Laser Exposure System Various Controls Dustproof shutter control Shutter Motor M5 Shutter Cam Shutter Cam Shutter Lever Dustproof Shutter Shutter close Shutter open Drive Shaft Right Cov...

Page 75: ...replacement Consumable Parts There is no consumable part List of Periodical Service Works Part name Dustproof Glass Estimated life every 50000 sheets Actions 1 Execute the following service mode to op...

Page 76: ...ew less operation ITB Photosensitive Drum Drum Unit Developing Cylinder Primary Charging Roller ITB Cleaning Unit Laser Scanner Unit Secondary Transfer Inner Roller Primary Transfer Outer Roller Secon...

Page 77: ...tion 7 Fixing Delivery pickup M Photosensitive Drum Flow of print paper C Photosensitive Drum 5 Secondary transfer Registration Bk Photosensitive Drum 8 ITB cleaning ITB cleaning block Fixing block Tr...

Page 78: ...ves the residual toner attached on the ITB Drum cleaning block 9 Drum cleaning As well as removing potential on the Drum by the Upstream Brush and the Downstream Brush character of residual toner on t...

Page 79: ...etection Drum Unit Life Detection Drum phase control Toner supply Toner Cap opening Toner supply control Toner level detection Transfer Separation Primary Transfer Roller disengagement control Primary...

Page 80: ...power on 2 When replacing the Drum Unit 3 At initial rotation after printing of 500 sheets 1 Initial rotation at recovery from sleep mode 2 Paper interval when 2 or more sheets are printed continuousl...

Page 81: ...Developing Assembly To develop toner fed from the Hopper Unit to the Photosensitive Drum Developing Cylinder To develop toner in the Developing Assembly on the Photosensitive Drum Toner Feed Screw A B...

Page 82: ...rove image quality DC Controller PCB UN9 Developing high voltage PCB UN7 F 2 66 Drum Overview Photosensitive Drum Upstream Brush Downstream Brush Primary Charging Roller Parts name Function Drum Assem...

Page 83: ...ction of the Drum Motor M4 F 2 68 T 2 27 Drum Unit Detection Whether the Drum Unit is installed or not is detected Detection timing 1 At power on at recovery from sleep mode when the Front Door is ope...

Page 84: ...lightly differ with each other This control adjusts relative position of the Drum Drive Gears between YMC and Bk as well as controls uneven rotation between the YMK Motors and the Bk Motor to avoid co...

Page 85: ...ner on the ITB is scraped Waste Toner Feed Screw Residual toner inside the ITB Cleaner Unit is fed Secondary Transfer Outer Roller As well as attracting toner on the ITB to the paper paper is fed F 2...

Page 86: ...tenance ITB Drum Unit Replacement Mode Start The above mode is displayed by selecting the following in service mode COPIER OPTION DSPLY SW ITB DSP 1 default 0 Primary Transfer Bias Control The primary...

Page 87: ...er Roller Apply Constant Voltage Positive Apply Constant Voltage Negative Detect Current Secondary Transfer Outer Roller F 2 74 ITB Displacement Correction Control The ITB displacement correction cont...

Page 88: ...n be prevented Control timing 1 At initial rotation less than 50 deg C of fixing temperature jam recovery 2 At last rotation 3 After executing the image stabilization control generation of patch image...

Page 89: ...ctrostatic absorption force of the paper so that paper can be easily separated Secondary Transfer Outer Roller Drive Roller Static Eliminator Secondary Transfer Inner Roller F 2 78 Drum Cleaning Overv...

Page 90: ...ner is repelled by the negative bias of the Developing Cylinder and collected into the Developing Assembly Photosensitive Drum Developing Cylinder Upstream Brush Toner which was not transferred to ITB...

Page 91: ...ntrol items at each sequence and estimated downtime Startup timing Conditions for execution Time required sec Control type Startup correction 1 Discharge current control ATR control patch detection Pr...

Page 92: ...erefore execution timing is not described in the table above Related service mode COPIER OPTION CLEANING OHP PTH to specify the number of sheets to execute the ITB cleaning sequence after feeding of t...

Page 93: ...n density characteristics which change according to the environment change and deterioration of the Photosensitive Drum Main Controller 2 2nd 4th Sheet Gradation PASCAL PASCAL 1st Sheet D max PASCAL S...

Page 94: ...de COPIER OPTION DSPLY SW HPFL DSP 0 Displays Auto Gradation Adjustment with plain paper only default 1 Displays Auto Gradation Adjustment with plain paper and heavy paper 2 Displays Auto Gradation Ad...

Page 95: ...t UN44 and the Patch Sensor Rear UN43 and the result is returned to the Main Controller PCB 2 4 Based on the data above the Main Controller PCB 2 executes gradation correction to obtain ideal halftone...

Page 96: ...00 Gradation characteristics after correction Ideal gradation characteristics 0 100 Density data D CON Data output V CON 100 DC controller UN9 D half correction table is created Y M C Bk Output of pat...

Page 97: ...a in each color Y M C and Bk to the DC Controller PCB 2 The DC Controller PCB forms patch pattern in each color Y M C and Bk on the ITB Total of 12 patterns 3 patch patterns for each color 3 The DC Co...

Page 98: ...nsor Rear Patch Patch Sensor Front ITB Unit Startup timing 1 Execution of this control is determined according to the status of the host machine at power on or recovery from the sleep mode 2 When it i...

Page 99: ...uto Toner Regulation Toner is supplied to the Developing Assembly to make the developer toner carrier in the assembly to meet at an ideal ratio Control timing When replacing the Drum Unit ATR Sensor A...

Page 100: ...patch level is set to 0 failed to be in the target range between 550 and 640 E020 1X60 Density is still low even the patch level is set to 7 failed to be in the target range between 550 and 640 ATVC C...

Page 101: ...er Unit Parts name Function Cap Drive Link Holder The Toner Cap is opened closed and the Toner Container is rotated Cap Release Holder The Toner Cap is released Toner Supply Spring Toner is supplied f...

Page 102: ...r of toner supply to the Hopper Unit Developing Assembly supply count 1 Please prepare a toner container Continuous printing is enabled Empty toner approx 0 left until the toner is out The output resu...

Page 103: ...te toner from the ITB Cleaning Unit is fed Waste Toner Container Waste toner is collected F 2 99 T 2 35 Waste Toner Container Full Level Detection Toner level accumulated in the Waste Toner Container...

Page 104: ...nce the full level warning Detecting to location Waste Toner Full Level Switch SW16 Developing Assembly supply count OR The number of prints Message machine operation Please prepare a waste toner cont...

Page 105: ...ided 2 small size 1 large size 2 2 Developing supply count Supply amount equivalent to approx 9000 counts at 5 image ratio This number of sheets decreases as the image ratio increases By using this se...

Page 106: ...1 2 sided 2 small size 1 large size 2 2 Developing supply count Supply amount equivalent to approx 5000 counts at 5 image ratio This number of sheets decreases as the image ratio increases 1 Below 1 o...

Page 107: ...n Sequence Control timing Immediately after generating patch pattern with ATR control under a high humidity environment Toner band for all colors is formed to prevent image smear by supplying toner to...

Page 108: ...ITB Unit FM3 8240 FM1 F555 1 150 000 images Old Type FM3 8240 New Type FM1 F555 2 Secondary Transfer Outer Roller RM1 7928 1 150 000 images 3 Waste Toner Container FM3 8137 1 60 000 images Plain pape...

Page 109: ...the Fixing Assembly a simple replacement procedure in which fixing screws do not have to be removed is realized for improving the serviceability 2 Realizing a compact Fixing Assembly By reducing the...

Page 110: ...ethod Fixing Film Unit A toner image on paper is fixed by applying heat pressure Pressure Roller H1 Fixing Main Heater For heating the center of Fixing Film Aluminum Heater H2 Fixing Sub Heater For he...

Page 111: ...Down Sequence Control This control is executed to prevent a fixing failure due to temperature increase at the edge or temperature decrease Throughput decreases Down sequence when small size paper is f...

Page 112: ...t temperature deg C Plain paper 1 65 to 82g m2 Color paper Recycled paper 600dpi 135mm sec 1 1 speed 134 to 155 Plain paper 2 83 to 99g m2 Pre punched paper Tracing paper Washi JPN paper Bond paper 14...

Page 113: ...ure FIX E3 Sub Thermistor 2 detection temperature Fixing temperature control offset Lv 1 COPIER OPTION CUSTUM TEMP TBL 1 1Speed Plain paper 1 to 3 Thin Paper Lv 1 COPIER OPTION IMG FIX TMP TBL2 1 2Spe...

Page 114: ...small size paper is fed Lv 1 COPIER OPTION IMG SPD FX D TMP Setting value 4 8 deg C 3 6 deg C 2 4 deg C 1 2 deg C 0 0 deg C Default 1 2 deg C 2 4 deg C 3 6 deg C 4 8 deg C T 2 47 Down sequence when t...

Page 115: ...ease Cam Fixing Pressure Release Sensor PS24 Shaft Fixing Film Pressure Roller M21 Fixing Pressure Release Cam F 2 113 Execution condition timing of engagement operation When the unit is disengaged at...

Page 116: ...paper wrinkle When the feeding speed of the Pressure Roller is faster than that of the Secondary Transfer Outer Roller the slack of paper becomes smaller causing incorrect transfer of a toner image a...

Page 117: ...e Secondary Transfer Outer Roller the slack is rapidly removed because the paper elasticity is strong As a result the trailing edge of the paper oscillates which may cause unfixed toner on the paper t...

Page 118: ...g Main Thermistor 2 detected a temperature of 40 deg C or lower for more than 3 seconds Clear 0003 In the period from initial rotation to printing Sub Thermistor 1 detected a temperature of 40 deg C o...

Page 119: ...ons at Parts Replacement Service Tasks Periodically Replaced Parts None Consumable Parts Parts name Parts number Quantity Estimated life sheets Counter DRBL 1 Adjustment Remarks 1 Fixing Assembly FM1...

Page 120: ...n Roller method Pickup Roller Separation Roller Cassette 2 Separation Roller method Pickup Roller Delivery Roller Separation Roller Multi purpose tray Separation Pad method Pickup Roller Separation Pa...

Page 121: ...oller 12 Cassette 1 Vertical Path Roller 3 Third Delivery Roller 13 Cassette 1 Pickup Roller 4 Second Third Delivery Inlet Roller 14 Cassette 1 Separation Roller 5 Duplex Feed Upper Roller 15 Cassette...

Page 122: ...Tray Last Paper Sensor PS27 Second Delivery Sensor PS12 Cassette Lifter Sensor PS28 Second Delivery Tray Full Sensor PS13 Cassette 1 Paper Sensor PS29 Reverse Sensor PS14 Cassette 1 Paper Level Sensor...

Page 123: ...0 M15 SL3 F 2 119 M15 Cassette 1 Pickup Motor SL3 Multi purpose Tray Pickup Solenoid M16 Cassette 2 Pickup Motor SL4 Cassette 1 Pickup Solenoid M17 Fixing Motor SL5 Cassette 2 Pickup Solenoid M18 Fixi...

Page 124: ...verview Paper path Paper path Reverse Mouth Second Delivery First Delivery Third Delivery Multi purpose Tray Pickup Cassette 2 Pickup Cassette 1 Pickup To feed heavy paper the feed path in the Duplex...

Page 125: ...Detection Fixing Registration Assembly Registration Control Duplex Delivery Duplex Feed Control Duplex Wait Control F 2 121 Area Detection Control JAM Detection JAM Detection Cassette Pickup Assembly...

Page 126: ...gth and width are detected according to the ON OFF combination of switches As long as standard paper both AB type and inch type can be used NOTE When a failure occurred while the cassette of the host...

Page 127: ...ess Operation Pickup Feed System Various Controls Paper Size Detection Cassette Presence Detection Trailing Edge Guide Plate Trailing Edge Guide Plate Cassette Size Switch B Link Side Guide Plate Side...

Page 128: ...97 0 210 0 OFF ON OFF OFF ON ON OFF OFF STMT R 139 7 215 9 ON OFF ON OFF ON ON OFF OFF LTR 279 4 215 9 OFF ON ON OFF ON ON OFF OFF B5 R 182 0 257 0 ON OFF ON OFF OFF ON ON ON LTR R 215 9 279 4 OFF OFF...

Page 129: ...TION FNC SW MODEL SZ 0 2 Enable detection and display of Chinese paper K size paper 8K and 16K Lv 2 COPIER OPTION FNC SW KSIZE SW 1 3 Change the setting of Cassette 1 from EXEC to 16K Lv 2 COPIER OPTI...

Page 130: ...A LTRR G LTRR G LTRR U3 A LTR A LTR G LTR U4 G LTR B OFI Setting No Size 22 K LGL 23 K LGLR 24 FLSC 25 A FLS 27 E OFI 28 B OFI 29 A LTR 30 A LTRR 31 G LTR 32 G LTRR 33 A LGL 34 G LGL 36 A OFI 37 M OFI...

Page 131: ...nce sensor Paper tray Fulg F 2 131 Display Remaining Level Sensor A Sensor B Paper Presence Sensor 100 to approx 50 of capacity OFF OFF OFF Approx 50 of capacity to approx 50 sheets ON OFF OFF Approx...

Page 132: ...Pickup Solenoid SL3 Cassette 1 Pickup Solenoid SL4 Cassette 1 Pickup Motor M15 F 2 133 Drive Configuration Multi purpose Tray Cassette 1 Pickup Motor Manual feed Pickup Solenoid Multi purpose Tray Pi...

Page 133: ...Glossy paper coated paper Overall Tracing paper Overall Extra long paper up to 1200mm Pickup can be enabled at service setting Overall Paper that requires extra caution at setting Paper Type Basis wei...

Page 134: ...Registration Shutter F 2 137 Duplex Delivery Assembly Parts Drive Configuration M21 M20 Reverse Roller Second Delivery Roller Second Third Delivery Inlet Roller SL8 SL7 M19 M22 Third Delivery Roller...

Page 135: ...sheet circulation there are 2 duplex wait positions Following is the duplex wait position for small paper LTR or smaller Duplex standby position 16 8mm 73 4mm Duplex standby position The position at...

Page 136: ...JAM Code Sensor XX Name Code 01 Delay 02 Stationary 07 Wrap 0A Power ON xx02 Cassette 2 Vertical Path Sensor PS17 xx05 Registration Sensor PS20 xx08 Arch Sensor 1 PS22 xx09 Arch Sensor 2 PS23 xx0A Fir...

Page 137: ...assette 1 Separation Roller RM1 6176 1 150k 5 Cassette 2 Feed Roller FC6 7083 1 150k 6 Cassette 2 Separation Roller FC6 6661 1 150k 7 Secondary Transfer Outer Roller RM1 6179 1 150k Periodically Servi...

Page 138: ...ery Tray Third Delivery Sensor PS30 2 When the Finisher is installed Finisher Inlet Sensor S1 In the case of installing 3 Way Unit C1 T 2 66 Fan Location of Fans Controller Fan FM3 Power Supply Fan FM...

Page 139: ...r Supply Fan FM1 Process Cartridge Cooling Fan FM7 2 3 Delivery Cooling Fan FM4 F 2 142 Speed Control Among the fans installed with this equipment the Power Supply Cooling Fan FM1 the Controller Fan F...

Page 140: ...opped Drum Unit Cooling Fan Stopped Full speed Full speed Full speed Full speed Stopped Stopped Stopped Stopped No Power Supply Cooling Fan Half speed Full speed Full speed Half speed Stopped Half spe...

Page 141: ...A Interlock Switch 1 2 24VB 24V_ACC_A 3 3V 5V Finisher Reader Relay PCB 12V Main Conttoller PCB 2 Main Conttoller PCB 1 CPU ASIC Laser Fixing Motor High voltage PCB Fan Scanner Motor Drive System Inte...

Page 142: ...l supplied The machine gets into this state when a PDL job is submitted during sleep F 2 145 Sleep 1 In the case of the following User Mode Preferences Timer Energy Settings Sleep Mode Energy Use High...

Page 143: ...Coin Vendor is connected The EFI Video Option Board is installed The G4 Fax Board is installed The iSlot Extension Card is connected The IPSec Board is connected and User Mode Preferences Network TCP...

Page 144: ...ings Network Settings Next POP Issue Interval when not set to 0 DHCP Setting The interval is specified by the server E RDS Setting The interval is specified by the server SNTP Setting The interval is...

Page 145: ...l Auxiliary System Service Tasks Service Notes Process Operation External Auxiliary System Service Tasks Service Notes Service Tasks Actions at Parts Replacement None Periodically Replaced Parts None...

Page 146: ...ote Cookies must be enabled for each session Java Script must be enabled in all environments The required web server functions for each server are built into the MEAP device so there is no need to con...

Page 147: ...ess privileges Domain controller access privileges System environments for administrator and ordinary user Operating System Supported browser Java Runtime Environment Windows 2000 Professional SP4 Mic...

Page 148: ...quirements must be satisfied System environments for administrator and ordinary user Operating System Supported browser Java Runtime Environmen Windows 2000 Professional SP4 Microsoft Internet Explore...

Page 149: ...SSL is set to On the message dialog The Default Key is not set Check the Key and Certificate List settings in Certificate Setting is shown Press OK button for this message F 2 148 2 Press OK button t...

Page 150: ...in Service Authentication Users registered as administrators with SSO H Note If Default Authentication is selected as the device authentication method RLS Authentication is not selectable as SMS Login...

Page 151: ...l device authentication The login procedures are as follows 1 Access SMS by RLS Authentication from the PC browser on the same network as the MEAP device URL http IP address of MEAP device 8000 sms rl...

Page 152: ...assword authentication is enabled the password authentication screen is shown When only the RLS authentication is enabled no further authentication is needed to access SMS This is because users have a...

Page 153: ...by the language setting value of portalLang storing in Cookie selected by the remote UI screen When the setting is other than English or Japanese Selection of display language is performed in a simila...

Page 154: ...0 8000 sms rls Login screen In case authentication method is SSO H 2 Select System Application Management F 2 156 F 2 157 3 Click Start or Stop button shown in Status field of SMS Installer Service Pa...

Page 155: ...ls Ex http 172 16 188 240 8000 sms rls Login screen by Password Authentication 2 Select System Application Management on System Management menu F 2 160 F 2 161 3 Click on Start or Stop button shown on...

Page 156: ...page shows resource information for information of the whole device resources including Amount Used Remaining and Percent Used This function enables users to judge the remaining resources before inst...

Page 157: ...nding to MEAP Application Management page of this model When checking the resource information of each application in this model click on the application name in MEAP Application Management page F 2 1...

Page 158: ...MEAP platform judges whether MEAP applications can be operated on it using on the 2 information below Device Specification ID MEAP Specifications Device Specification ID shows information such as the...

Page 159: ...47 48 49 Ver 10 xx or later 5 6 7 9 10 11 13 14 15 17 18 19 25 26 27 29 30 31 32 33 34 35 36 37 38 39 40 41 42 44 45 46 47 48 49 53 T 2 81 MEAP Specifications List Ver Description 1 MEAP basic functi...

Page 160: ...ication Configuration Service 58 MEAP Application Log Service 59 Reserved T 2 82 MEAP Application System Information Outline Information about an application installed in the device is called MEAP app...

Page 161: ...binet Gateway for MEAP Application ID System Application Name 03a46668 63e4 4636 9cbb 492b6cef05d5 Application Version 1 0 0 Status Resolved Installed on Tue Oct 21 14 00 11 GMT 09 00 2003 Vendor Cano...

Page 162: ...estimate when installing the MEAP applications it needs to check the available resource of SMS Since the indication of SMS resource volume fluctuates by the login service authentication function and c...

Page 163: ...e extension lic F 2 172 F 2 173 CAUTION You cannot install only the license You will not be able to install the application without using the appropriate license Be sure to select its license file If...

Page 164: ...le is provided in text file format enabling to view in a text editor The application ID and device serial number shown in the file allow users to confirm which device to install with the license file...

Page 165: ...a License File Procedure adding a license file 3 In Application License Information page shown on the screen click License Management button 4 Click Browse button and select the license file you want...

Page 166: ...suspended the status of the license will be Not Installed and its application will no longer be available for use You can later restore a suspended license file as long as you are doing so on the same...

Page 167: ...before uninstalling an application If reinstallation is a possibility you may download the license file to a PC for storage To download or delete a license file first disable it CAUTION Once you have...

Page 168: ...t button 5 License Management page appears To download click Download button 6 When you have selected Download button specify where you want to store the file by following the instructions on the scre...

Page 169: ...and application counter e g Portal Service SDL SSO has been made to be able to install as many times as needed by the same license file This kind of license is called Reusable license License for forw...

Page 170: ...orwarding 3 Specify the application to be forwarded 4 Click Create at Create Transfer License File 5 The window to confirm whether to create a transfer licence will be displayed Click OK F 2 194 F 2 1...

Page 171: ...y of the name of product name and serial No of the device as sender and of the name of product name and serial No of the forwarding destination 12 Install application using the license for forwarding...

Page 172: ...location of the department ID to the Administrator switch the authentication method to local device authentication and then turn Department ID management ON To use Department ID management in domain a...

Page 173: ...them from a Web browser Refer to the MEAP Authentication System Settings Guide User Authentication Method Settings CAUTION The factory shipment setting is Domain authentication local device authentic...

Page 174: ...iW EMC Accounting Management Plug in are required If domain authentication is selected as the authentication method without linkage to these systems login will be disabled and Department ID managemen...

Page 175: ...site to which device belongs Active Directory address is acquired retrieved from DNS Note The Active Directory subnet is assumed to be the same subnet as the device sub net In the Active Directory ad...

Page 176: ...Directories accessed in order to acquire site lists are in the order in which they were returned by DNS so there is no guarantee that the same Active Directory will be accessed as in the initial sett...

Page 177: ...in IPv6 supports AD KDC DNS of Windows Server 2008 only Memory KB thread numbers 3584 33 Supported Active Directory Windows 2000 Server SP4 Windows Server 2003 SP1 Windows Server 2003 R2 Windows 2008...

Page 178: ...cation F 2 211 F 2 210 Initializing the Password Outline When a user forgets the password to log in to SMS initialize it to the default value of MeapSmsLogin using the switch license for initializing...

Page 179: ...ntil the HDD the Flash PCB has been backed up This arrangement is to prevent a mismatch of MEAP counter readings and the HDD the Flash PCB contents and any fault in operation arising as the result of...

Page 180: ...Initialize All Data Settings is executed the key used to decrypt encrypted backup data SMS password etc is initialized which makes it impossible to decrypt the data It means that SMS cannot be accesse...

Page 181: ...the MEAP application area using SST 1 Switching Login Service Backup of Login User Information If SSO H is used for the login service switch to default authentication before backing up the user inform...

Page 182: ...Connecting the device using SST When starting SST select the target device type as Single and click Start button 5 Generating backup data to transfer it to the PC uploading Click Upload Data button of...

Page 183: ...o be initialized by following the procedure shown in When SMS Cannot Be Accessed in Login to SMS in this manual F 2 220 Procedures to Restore Backup Data 1 Connecting to the device Connect the device...

Page 184: ...ompany When contacting the person in charge of support the service technician also needs to provide the serial number of the device and the name of the MEAP application installed In the support depart...

Page 185: ...the license files for reinstallation Installation method is the same as normal installation 6 Importing user information As necessary make login service selections and import user information Note Whe...

Page 186: ...storing the system software as when MEAP applications or services cause a fault as the result of a conflict or wrong sequence of registration use You can access to SMS in this condition so that you ca...

Page 187: ...e Name Product Name Safe Mode F 2 227 CAUTION If the device has been started in the MEAP SAFE mode all MEAP applications stop and the status becomes Installed This status remains unchanged even if the...

Page 188: ...ollection of MEAP Console Logs Overview When debugging a MEAP application console logs need to be collected in some cases The following shows how to collect MEAP console logs using commercially availa...

Page 189: ...yed and press OK button 5 Check to see that it is reflected in setting field and restart the device F 2 234 F 2 235 F 2 236 PC setting procedure when Tera Term is used 1 Install the terminal software...

Page 190: ...lick the OK button Terminal ID VT100 New line Receive LF 5 Select Log from the File menu F 2 239 F 2 240 6 The dialog for specifying the save destination of the log file will appear Set the save desti...

Page 191: ...log The logs that have been collected are pasted on Notepad and displayed Change directory The preliminarily set save destination of the log file can be changed F 2 244 F 2 245 F 2 246 9 Open the file...

Page 192: ...P Winsock for Connect using 3 Enter the IP address of the target device in Host address and enter 19001 fixed in Port number F 2 248 F 2 249 F 2 250 4 Click the Properties icon on the Hyper Terminal s...

Page 193: ...ports in which the MEAP application uses the default is 8000 for the port on HTTP server and 8443 for the port on HTTPS server In the case that these ports have already used by the customer who is to...

Page 194: ...procedure of HTTP Server 1 Start SERVICE MODE in Level 2 2 Press COPIER Option NETWORK buttons 3 Press or button until MEAP PN is shown on the screen Press MEAP PN button F 2 258 F 2 259 4 Press the p...

Page 195: ...up procedure of HTTPS Server 1 Start SERVICE MODE in Level 2 2 Press COPIER Option NETWORK buttons 3 Press or button until MEAP SSL is shown on the screen Press MEAP SSL button 4 Press the port number...

Page 196: ...Can work only on the conventional applications that support the MEAP application driver Cannot use USB keyboards Device cannot be detected Cannot use USB keyboards OFF default Native driver Cannot use...

Page 197: ...nnected keyboard When the software keyboard window is displayed characters can be entered from the USB keyboard in line entry not possible When the software keyboard window is not displayed entered ch...

Page 198: ...ze preference use registration 1 Start SERVICE MODE in Level 1 2 Press COPIER Function CLEAR button 3 Press or button for several times until USBM CLR is shown on the screen Press USBM CLR button F 2...

Page 199: ...s 1 Cfg 1 Atr 80 MxPwr 200mA I If 0 Alt 0 EPs 2 Cls 08 stor Sub 06 Prot 50 Driver sub storage E Ad 81 I Atr 02 Bulk MxPS 512 Ivl 0ms E Ad 02 O Atr 02 Bulk MxPS 512 Ivl 31875us MEAP oreferred device in...

Page 200: ...displayed when the USB driver only for MEAP application is assigned to the input device connected gpusbex It is displayed when a USB device which specific vendor ID Product ID are preferentially regis...

Page 201: ...Java2 Platform Micro Edition Java 2 Platform Micro Edition One of Java Platforms licensed by Sun Microsystems Inc It is applied for MEAP Other devices such as cellular phones and PDA J2RE Java 2 Runt...

Page 202: ...is present for efficient access services When a proxy server receives a URL from a PC it searches the file in the cache and sends it to the PC if the requested file is found If the requested file is n...

Page 203: ...ay hide the copy screen copy tab on the control panel This is the specification for users who want to customize hiding it on control panel Default value 1 display Setting range item 0 hide 1 display S...

Page 204: ...e warning screens is displayed if shifting to the device screen As for the screens for jam and no toner the warning screen animation can be displayed by pressing the followings Device Screen Recovery...

Page 205: ...ont end processing of e Maintenance imageWARE Remote system without attaching any extra hardware equipment Major Functions Service Call Button If a user touches Service call button when corrupt image...

Page 206: ...log or service call log which has been detected by E RDS as an unsent log at the time of power on An alarm log or service call log waiting for retry after its transmission failed When service mode men...

Page 207: ...W ADR Default https a01 ugwdevice net ugw agentif010 E RDS Setup Confirmation and preparation in advance To monitor a device with e Maintenance imageWARE Remote the following settings are required 1 A...

Page 208: ...gement password are set up touch the Log In button and enter the System Management ID and System PIN to perform a log in 2 Setting IP address related items 1 Touch the Preferences Network TCP IP Setti...

Page 209: ...ngs When the secondary DNS server is installed select Secondary DNS Server and make settings 4 When proxy settings are not made touch the Close button to reboot the device F 2 285 F 2 286 4 Proxy Sett...

Page 210: ...e e Set the following items based on the result obtained in 2 Advance preparations Information item 4 Set Use Proxy Authentication to On Enter User name and Password and touch the OK button f Touch th...

Page 211: ...are displayed Max 30 latest loggings retained Max 128 characters for Error information ERDS DAT Lv 1 COPIER Function CLEAR Initialization of E RDS SRAM data SRAM data of E RDS is initialized and retu...

Page 212: ...boot the device Installation of the CA certificate Perform installation from SST Deletion of the CA certificate When the following operation is performed the CA certificate in the factory setting is a...

Page 213: ...ervice mode must not be change unless there are specific instructions to do so Changing these values will cause error in communication with UGW F 2 296 7 Select COM TEST and then touch OK NOTE This in...

Page 214: ...elect COPIER Option USER SCALL SW 3 Touch the numeric button 1 on the control panel the setting value is changed to 1 and touch the OK button The data is reflected to the setting value field F 2 299 F...

Page 215: ...ice call regardless of whether 0 or 1 is set Steps for service call request Users should follow the instructions as described below to request a service call 1 Touch the Counter Check button on the co...

Page 216: ...ice Call button 2 Touch the Cancel button and touch the Yes button in the check screen NOTE E RDS generates an alarm of service call cancellation at this timing and sends the alarm to UGW F 2 306 F 2...

Page 217: ...IER Function CLEAR ERDS DAT and then touch OK Setting values and data to be initialized The following E RDS settings internal data and Alarm filtering information are initialized COPIER Function INSTA...

Page 218: ...er information postBrowserInfo due to change of the license status of the device s web browser option the browser information is stored in the retry information to send the stored data again In the ca...

Page 219: ...F continues to be set No 12 Q Can I make another service call request when I have already requested a service call A No you cannot make another service call request if you have already made a service...

Page 220: ...DNS Settings DNS Server Address Settings write down the primary and secondary addresses of the DNS server and touch the Cancel button F 2 314 F 2 315 b Touch the Up button c Select IPv4 Settings PING...

Page 221: ...een is displayed as shown in the figure below Example No 05 NOTE A detailed description of the error appears below Information Max 128 characters Touch the OK button to return to the log screen 4 When...

Page 222: ...ons 2 Turn on the power supply of a device and perform a communication test about 60 seconds later No 5 Symptom Unknown error is displayed though a communication test COM TEST has done successfully Ca...

Page 223: ...at the head of the Main Controller PCB 2 SRAM domain of E RDS Turn the device OFF ON 8 8300 0306 SRAM AeRDS version unmatch Improper value is written in at the head of the Main Controller PCB 2 SRAM...

Page 224: ...installed in device Certificate other than that initially registered in the user s operating environment is being used but has not been registered with the device Install the latest device system soft...

Page 225: ...Yes Yes 1 Manual Yes Yes Yes 1 You can select the version allowed Remote Update T 2 98 a UGW linked Download and Update Full Remote Update If the device is linked to UGW and the distribution schedule...

Page 226: ...1 Only the latest version of Remote update enabled version is downloadable Installing MEAP Application System Option The following is the installation method of MEAP application system option which i...

Page 227: ...te UI UGW linked Firmware Checking firmware compatibility Yes Checking special firmware Yes Checking latest firmware version Yes Yes Registering deleting firmware distribution schedule Yes Yes Yes Con...

Page 228: ...r mode Remote UI Apply Update Via User mode Local UI Apply Update Via User mode Remote UI b c a Download via SST Update via SST Firmware acquisition 1 Schedules for UGW linked distribution are maintai...

Page 229: ...Portal button in the setting of not to use Remote Login Service via SMS When a user exits Web browser without clicking Log out from SMS or To Remote UI button Wait for EOJ end of job Function Firmwar...

Page 230: ...MS linked Installation Yes LMA linked installation via Local UI Yes Yes LMS linked installation via Remote UI Yes Yes T 2 101 T 2 102 Setting Sales Company s HQ When using devices input in the markets...

Page 231: ...evice to the external network Before using UGW link or User mode see the sections below to prepare as required Enabling UGW Link Enabling Update Firmware Button of User Mode Enabling Install Applicati...

Page 232: ...entered in the field click Delivery Server URL button to show the virtual keypad Check the URL and enter the correct one 6 Press OK to set the entered items Now the URL of the distribution server is...

Page 233: ...the download file information for communication test from the distribution server to execute the communication test to the distribution server Using the download file information for communication tes...

Page 234: ...nce Business Operation Manual for how to operate UGW WebPortal Distribute Firmware should be set on Customer Management screen for staff in charge of setting for Enter customer information or Command...

Page 235: ...1 COPIER OPTION FNC SW CDS MEAP 0 1 User Mode screen of Updater when the setting is not enabled CDS MEAP 0 User Mode screen of Updater when the setting is enabled CDS MEAP 1 F 2 338 F 2 339 Enabling...

Page 236: ...ection describes how to set URL of the distribution server 1 Start Service Mode at Level 1 2 Press Updater button 3 Press Software Management Settings button 4 Press Settings button F 2 342 F 2 343 5...

Page 237: ...below for logs output in each level Log Level Log Output Trace Information Important Message Ordinary Error System Error 0 Yes 1 Yes Yes 2 Yes Yes Yes 3 Yes Yes Yes Yes 4 Yes Yes Yes Yes Yes NOTE This...

Page 238: ...w to confirm System Option MEAP Application Installation Logs and Firmware Update Logs 1 Start Service Mode at Level 1 2 Press Updater button 3 Press Software Management Settings button 4 Press Select...

Page 239: ...t Service Mode at Level 1 2 Press Updater button 3 Press Software Management Settings button 4 Press Select Log Display button F 2 352 F 2 353 5 Press Display System Logs button 6 Updater internal log...

Page 240: ...ton 4 Press Test Communication button F 2 356 F 2 357 5 Press Yes button Obtain the download file information for communication test from the distribution server to execute the communication test to t...

Page 241: ...be restored See the section of Preparation Updater of Chapter 2 Technology of this manual for more detailed information NOTE When formatting or replacing HDD distribution schedule downloaded firmware...

Page 242: ...the service technician update the firmware downloaded with UGW linked download before A The previously downloaded firmware in the method of UGW linked download will be overridden by the subsequently d...

Page 243: ...ess with comma or semicolon when you enter multiple E mail addresses in the field No 11 Q How long does the firmware update take A Approx 30 min However this does not include the download time Downloa...

Page 244: ...l Download and Update via Remote UI Yes Yes Yes Special Download and Update via Remote UI Yes Yes For install Application Installation Method Network Settings Enabling Install Application Options Butt...

Page 245: ...3 3 Consumable Parts and Cleaning Parts Consumable Parts and Cleaning Parts Consumable Parts and Cleaning Parts Cleaning Parts...

Page 246: ...r the Waste Toner Container can be reused 8 Pickup Feed System Registration Roller 1 9 Pre Registration Guide 1 10 Merging Roller 1 11 Duplex Feed Upper Roller 1 12 Duplex Feed Lower Roller 1 13 Casse...

Page 247: ...Parts Consumable Parts and Cleaning Parts Consumable Parts and Cleaning Parts Drum Unit Model Drum Life Bk YMC iR ADVANCE C2020 USA 43k 36k Europe 43k 36k Other area 43k 36k iR ADVANCE C2025 Other are...

Page 248: ...ng Parts Cleaning Parts Consumable Parts and Cleaning Parts Cleaning Parts Cleaning Parts 5 2 3 4 4 4 4 1 1 Pre Secondary Transfer Outer Guide 2 Pre registration Guide 3 Registration Roller 4 Dust blo...

Page 249: ...List of Parts Disassembly Assembly Main Controller system Disassembly Assembly Laser Control System Disassembly Assembly Image Formation System Disassembly Assembly Fixing System Disassembly Assembly...

Page 250: ...l Lower Cover FC9 5304 5 Front Upper Cover FC8 8188 6 Front Cover FC8 8194 7 Cassette 1 Front Cover FC8 8181 8 Cassette 2 Front Cover FC8 8181 9 Right grip cover 1 FC8 8201 10 Left Cover FC8 8197 11 L...

Page 251: ...over FC8 8200 29 Rear Cover FC8 8196 30 FAX Connector Cover 2 FC8 8346 31 Right Rear Cover FC8 8444 32 Connector Cover FC8 8344 33 Right Grip Cover 2 FC8 8201 34 Cassette Right Upper Sub Cover 2 FC8 8...

Page 252: ...48 49 50 No Name Service Parts No Reference 48 Second Delivery Outlet Cover FC8 8544 49 Second Delivery Cover FC8 8543 50 First Delivery Cover FC8 8187 51 Inner Sub Cover 1 FC8 8186 52 Inner Sub Cover...

Page 253: ...Unit Unit Layout Parts Replacement and Cleaning List of Parts List of Main Unit Unit Layout List of Main Unit Unit Layout Cassette 1 pickup Unit Cassette 1 Size detection Unit Cassette 2 pickup Unit C...

Page 254: ...f Main Unit Unit Layout Parts Replacement and Cleaning List of Parts List of Main Unit Unit Layout Laser Scanner Unit Waste toner Container Drum Unit Buffer Unit Control Panel ITB Unit Toner Container...

Page 255: ...of Parts List of Main Unit Unit Layout Parts Replacement and Cleaning List of Parts List of Main Unit Unit Layout Main drive Unit Fixing outlet drive Unit Right door Unit Fixing assembly 3 Way Unit M...

Page 256: ...2 Size Detection Unit FM3 5933 6 Cassette 7 Control Panel FM4 2184 8 ITB Unit FM3 8240 9 Drum Unit Y 10 Drum Unit M 11 Drum Unit C 12 Drum Unit Bk 13 Toner Buffer Unit 14 Toner Container Y 15 Toner Co...

Page 257: ...Parts Replacement and Cleaning List of Parts List of Main Unit Solenoid Solenoid Primary transfer disengagement solenoid SL1 Registration shutter solenoid SL2 Cassette 1 pickup solenoid SL4 Cassette...

Page 258: ...in Unit Service Parts No Refarence SL1 Primary Transfer Disengagement Solenoid ITB Unit FM3 8240 SL2 Registration Shutter Solenoid Registration Patch Sensor FM3 8117 SL4 Cassette 1 Pickup Solenoid Cas...

Page 259: ...ond Delivery flapper solenoid SL7 Third Delivery flapper solenoid SL8 A B A B Multi purpose pickup solenoid SL3 No Name Main Unit Service Parts No Refarence SL3 Multi purpsoe Tray Pickup Solenoid Mult...

Page 260: ...tor M3 Reverse motor M21 No Name Main Unit Service Parts No Refarence M1 Scanner Motor Laser Scanner Unit FM3 8074 M2 ITB Motor Main Drive Unit FM4 7716 M3 Developing Motor Main Drive Unit FM4 7716 M4...

Page 261: ...or C M11 Fixing motor M17 No Name Main Unit Service Parts No Refarence M6 Toner Supply Motor Y Toner Buffer Unit FM3 8085 M7 Toner Container Motor Y Toner Buffer Unit FM3 8085 M8 Toner Supply Motor M...

Page 262: ...f Parts List of Main Unit Motor Fixing outlet motor M18 Duplex feed motor M19 Lifter motor M14 No Name Main Unit Service Parts No Refarence M14 Cassette 1 Lifter Motor Cassette 1 Pickup Unit RM4 1915...

Page 263: ...of Parts List of Main Unit Fan Fan Power supply fan FM1 Controller Fan FM3 3 Way Unit Cooling Fan FM4 Drum Unit cooling fan FM7 No Name Main Unit Service Parts No Refarence FM1 Power Supply Fan FK2 0...

Page 264: ...ply sensor Y PS6 Toner supply sensor M PS7 Toner supply sensor C PS8 Toner supply sensor Bk PS9 Multi purpose tray paper sensor PS10 Multi purpose tray last paper sensor PS11 Second delivery sensor PS...

Page 265: ...Toner Supply Sensor Bk Toner Buffer Unit FM3 8084 PS10 Multi purpose Tray Paper Sensor Multi purpose Tray Pickup Unit WG8 5696 PS11 Multi purpose Tray Last Paper Sensor Multi purpose Tray Pickup Unit...

Page 266: ...Dustproof Shutter Sensor PS5 Cassette 1 lifter sensor PS12 Cassette 2 paper sensor PS16 Cassette 2 Vertical path sensor PS17 Cassette 2 paper level sensor A PS18 Cassette 2 paper level sensor B PS19...

Page 267: ...2 Pickup Unit WG8 5848 PS18 Cassette 2 Paper Level Sensor A Cassette 2 Pickup Unit WG8 5848 PS19 Cassette 2 Paper Level Sensor B Cassette 2 Pickup Unit WG8 5848 PS20 Registration Sensor Registration...

Page 268: ...ght lower cover sensor PS35 Environment sensor UN45 Cassette 1 sensor PCB UN56 No Name Main Unit Service Parts No Refarence PS13 Cassette 1 Paper Sensor Cassette 1 Pickup Unit FM3 8607 PS14 Cassette 1...

Page 269: ...xing heater H1 No Name Main Unit Service Parts No Refarence H1 Fixing Heater Fixing Assembly RM4 6226 100V RM4 6227 120V RM4 6228 230V TH1 Main Thermistor Fixing Assembly RM4 6226 100V RM4 6227 120V R...

Page 270: ...Main Unit Switch Switch A A B B C C D D E E Primary transfer disengagement switch SW1 Waste toner container switch SW2 Waste toner full sensor SW16 Cassette right upper cover open close detection swi...

Page 271: ...eplacement and Cleaning List of Parts List of Main Unit Switch A A Interlock switch 1 SW4 Interlock switch 2 SW5 Main power supply switch SW6 Toner container switch Y SW8 Toner container switch M SW9...

Page 272: ...1895 SW6 Main Power Supply Switch Electric FK2 7264 SW8 Toner Container Switch Y Toner Buffer Unit FM3 8636 SW9 Toner Container Switch M Toner Buffer Unit FM3 8636 SW10 Toner Container Switch C Toner...

Page 273: ...st of Main Unit PCBs Parts Replacement and Cleaning List of Parts List of Main Unit PCBs PCBs Laser relay PCB UN17 C Bk Laser driver PCB UN16 Y M Laser driver PCB UN15 3 Way Unit driver PCB UN10 A A B...

Page 274: ...Refarence UN10 3 Way Unit Driver PCB 3 Way Unit FM3 8601 UN15 Y M Laser Driver PCB Laser Scanner Unit FM3 8074 UN16 C Bk Laser Driver PCB Laser Scanner Unit FM3 8074 UN17 Laser relay PCB Laser Scanner...

Page 275: ...PCB M UN31 Drum Unit memory PCB C UN32 Drum Unit memory PCB Bk UN33 A Toner level PCB Y UN23 Toner level LED PCB Y UN19 Toner level LED PCB M UN20 Toner level LED PCB C UN21 Toner level PCB M UN24 To...

Page 276: ...8085 UN22 Toner Level PCB Bk Hopper Unit FM3 8084 UN23 Toner Level PCB Y Hopper Unit FM3 8085 UN24 Toner Level PCB M Hopper Unit FM3 8085 UN25 Toner Level PCB C Hopper Unit FM3 8085 UN26 Drum Unit Rel...

Page 277: ...N12 Main Controller PCB 1 UN11 No Name Main Unit Service Parts No Refarence UN1 Low voltage Power Supply Unit Electric FM3 8179 UN4 Primary Transfer High voltage PCB Electric FM3 8599 UN5 Secondary Tr...

Page 278: ...ging PCB 18 J21 UN09 DC controller PCB 6 J442 UN06 Primary charging PCB 18 J21 UN09 DC controller PCB 6A J1 UN06 Primary charging PCB UN09 DC controller PCB 7 J451 UN07 Developing high voltage PCB 19...

Page 279: ...Cassette 1 pickup solenoid 2 J12 UN09 DC controller PCB J738 13 J510 PS24 Fixing pressure release sensor 2 J12 UN09 DC controller PCB J743 14 J513 PS25 First Delivery tray paper full sensor 2 J12 UN09...

Page 280: ...sensor 1 J13 UN09 DC controller PCB J840 J842 9 J543 PS13 Cassette 1 paper sensor 1 J13 UN09 DC controller PCB J840 J842 9 J543 PS14 Cassette 1 paper level sensor 1 J13 UN09 DC controller PCB J840 J84...

Page 281: ...B J815 J870 14 J6046 PS08 Toner supply sensor C 2 J24 UN09 DC controller PCB J815 J863 SW09 Toner container switch M 2 J24 UN09 DC controller PCB J815 J873 SW10 Toner container switch C 2 J24 UN09 DC...

Page 282: ...B J816 J881 M12 Toner supply motor Bk 4 J26 UN09 DC controller PCB J816 J880 21 J6047 PS09 Toner supply sensor Bk 5 J35 UN09 DC controller PCB J837 J838 22 J6030 PS34 Front cover sensor 5 J35 UN09 DC...

Page 283: ...PS31 Duplex sensor 5 J216 UN10 3 Way Unit driver PCB 29 J6043 PS27 Second delivery sensor 6 J1000 UN11 Main Controller PCB 1 DDR2 DIMM2 7 J1002 UN11 Main Controller PCB 1 VOICE OPERATION BOARD 7 J100...

Page 284: ...PCB 2 30 J922 UN13 ECO PCB 8 J20 UN12 Main Controller PCB 2 FAX 9 J21 UN12 Main Controller PCB 2 L2FAX 10 J22 UN12 Main Controller PCB 2 28 J113 UN14 AC driver PCB 11 J23 UN12 Main Controller PCB 2 J...

Page 285: ...driver PCB J803 J808 SW05 Interlock switch 2 22 J116 UN14 AC driver PCB J810 35 J211 UN10 3 Way Unit driver PCB 22 J116 UN14 AC driver PCB J803 J806 J4000 Devide Unit 22 J116 UN14 AC driver PCB J803...

Page 286: ...Disassembly Assembly Main Controller system Removing the Controller Cover Preparation 1 Remove the Rear Upper Cover 2 Remove the Right Upper Sub Cover Procedure NOTE The following describes the proced...

Page 287: ...1 Remove the Rear Upper Cover 2 Remove the Right Upper Sub Cover 3 Remove the Controller Cover Procedure 1 Disconnect the Control Panel Communication Cable 2 Remove Main Controller 1 in the direction...

Page 288: ...arrow 5 Screws x5 F 4 31 F 4 32 Removing the DC Controller PCB Preparation At replacement Before replacing the DC Controller PCB execute the following service mode to perform backup of the DC Control...

Page 289: ...nd execute the following service mode to restore DC Controller PCB SRAM COPIER FUNCTION SYSTEM DSRAMRES LEVEL2 ACTIVE is displayed at execution and then OK is displayed about 2 minutes later Restorati...

Page 290: ...assembly Assembly Main Controller system Removing the Controller Box 3 Remove the Cover 1 Claw 1 Hook Claw Hook F 4 37 4 Disconnect the 2 Flat Cables x2 NOTE When installing the Flat Cable it makes no...

Page 291: ...cement and Cleaning Disassembly Assembly Main Controller system Removing the Controller Box 6 Disconnect the Control Panel Communication Cable F 4 40 7 Remove the Controller Box in the direction of th...

Page 292: ...NCTION MISC P SHT OPEN 2 Pull out the Drum Unit Procedure NOTE In this procedure procedure for C is described Be sure to perform the same procedure for Bk M and Y 1 Remove the Dustproof Glass cleaning...

Page 293: ...he Laser Scanner Unit Removing the Laser Scanner Unit Preparation 1 Remove the Left Cover Procedure 1 Remove the Fan Duct in the direction of the arrow 1 Boss Boss 2 Disconnect the 2 Flat Cables and t...

Page 294: ...UTION Be sure not to disassemble the Laser Scanner Unit because it requires adjustment Points to Note at Installation Be sure to hook the rail on the Laser Scanner to the rail on the host machine to i...

Page 295: ...nit Removing the Main Drive Unit Preparation 1 Remove the all Drum Units 2 Remove the ITB Unit 3 Turn OFF the power 4 Remove the Rear Cover 5 Remove the Waste Toner Container Procedure 1 Close the Rig...

Page 296: ...dary Transfer High voltage Power Supply PCB 1 Connector 1 Claw 6 Remove the Primary Transfer High voltage Power Supply PCB 1 Screw 4 Claws F 4 55 F 4 56 7 Disconnect the connector from the Primary Tra...

Page 297: ...em Removing the Main Drive Unit 8 Remove the Harness Cover 9 Remove the guide from the Main Drive Assembly 6 Claws x6 CAUTION When installing the guide to the host machine be sure to check that the cl...

Page 298: ...12 Remove the Main Drive Unit 6 Screws 1 Hook Hook x6 CAUTION Be sure not to disassemble the Main Drive Unit because it requires adjustment Since the gear A comes off easily be careful when removing...

Page 299: ...it 2 Turn the gear D by hand and move the hole B to align with C C B D 3 Install the gear A removed in step 1 NOTE When installing anew Main Drive be sure to remove the Fixation Member 1 before instal...

Page 300: ...ser Control System Removing the Main Drive Unit Installing the Main Drive Unit CAUTION Be sure to check that the 8 shafts are aligned with the shaft holes on the host machine correctly F 4 66 2 Check...

Page 301: ...tem Removing the Waste Toner Container Procedure 1 Open the Waste Toner Cover 2 Remove the Waste Toner Container 3 Remove the attached cap to install to the Waste Toner Container F 4 69 F 4 70 Removin...

Page 302: ...mbly Assembly Image Formation System Removing the Drum Unit CAUTION Do not touch the surface of the Photosensitive Drum F 4 73 4 Hold the Drum Unit with both hands and pull it out horizontally F 4 74...

Page 303: ...nit Removing the ITB Unit Preparation 1 Remove the Drum Unit Procedure 1 Turn OFF the power 2 Open the Right Lower Cover 3 Release the lock by pushing the 1 part to open fully F 4 76 4 Open the Regist...

Page 304: ...and then install the ITB F 4 80 3 Update the firmware according to the type of the ITB as needed basis ITB type Model Firmware version New type iR ADV C2000 MNCONT v39 01 DCONT v65 08 or later iR ADV...

Page 305: ...Replacement and Cleaning Disassembly Assembly Image Formation System Removing the Front Cover Removing the Front Cover Preparation 1 Remove the Cassette 1 Procedure 1 Open the Front Cover 2 Remove th...

Page 306: ...power 4 Remove the Cassette 1 5 Remove the Front Cover 6 Remove the Left Cover 7 Remove the First Delivery Tray Procedure NOTE In this procedure procedure for the Toner Bottle Mount M is described Be...

Page 307: ...OTE 1 In the case of the Toner Bottle Mount Y remove the Fan Duct 1 in the direction of the arrow 1 Connector 2 Screws 2 Protrusions x2 Protrusion 2 In the case of the Toner Bottle Mount C remove the...

Page 308: ...Remove the Toner Guide Rail Reinforcing Member 2 Bosses 8 Perform step 4 to 6 to the unit on the right of the target Toner Bottle Mount NOTE In the case of the Toner Bottle Mount Y perform the work w...

Page 309: ...13 Remove the Toner Bottle Mount in the direction of the arrow Points to Note at Installation 1 Be sure to check the position of the Toggle Lever when installing the Toner Bottle Mount If the Toggle...

Page 310: ...Bk Preparation 1 Remove the all Drum Units 2 Remove the ITB Unit 3 Turn OFF the power 4 Remove the Cassette 1 5 Remove the Front Cover 6 Remove the Left Cover 7 Remove the First Delivery Tray Procedu...

Page 311: ...Cleaning Disassembly Assembly Image Formation System Removing the Toner Bottle Mount Bk 5 Remove the Toner Guide Rail 1 Screw 3 Protrusions Protrusion Protrusion Protrusion 6 Remove the Toner Guide Ra...

Page 312: ...Bottle Mount Bk Parts Replacement and Cleaning Disassembly Assembly Image Formation System Removing the Toner Bottle Mount Bk 9 Disconnect the 4connectors x4 10 Free the Harness from the Guide of the...

Page 313: ...ck for not blocking the laser light path 3 After installing the Link Lever check that the Toner Bottle Door Unit opens and closes smoothly 4 After installation check if the cover of Drum Unit opens an...

Page 314: ...y be careful not to spill the toner F 4 111 Points to Note at Installation 1 Fit the hook A to C part and also fit the boss B to E part to adjust the position so that the Toner Supply Assembly is inst...

Page 315: ...1 Remove the all Drum Units 2 Remove the ITB Unit 3 Turn OFF the power 4 Remove the Cassette 1 5 Remove the Front Cover 6 Remove the Left Cover 7 Remove the First Delivery Tray 8 Remove the Toner Bott...

Page 316: ...k and forth to check that it is secured 3 After replacing the Hopper Unit start the host machine Execute service mode COPIER FUNCTION INSTALL SPLY H K After execution toner is supplied to the Hopper U...

Page 317: ...Formation System Removing the Registration Patch Sensor 2 Remove the Waste Toner Feed Unit 2 Screws x2 F 4 118 Removing the Registration Patch Sensor Preparation 1 Remove the all Drum Units 2 Remove...

Page 318: ...Patch Sensor Parts Replacement and Cleaning Disassembly Assembly Image Formation System Removing the Registration Patch Sensor 2 Disconnect the 2 connectors x2 3 Remove the 2 springs right and left F...

Page 319: ...ssembly Procedure 1 Open the Right Lower Cover 2 Hold the right and left grips and pull out the Fixing Assembly to the direction of the arrow CAUTION Be careful when removing the Fixing Assembly becau...

Page 320: ...tem Removing the Fixing Assembly 4 Lift the tab push the claw to free the boss and remove the Fixing Delivery Upper Guide Claw Boss Tab F 4 126 CAUTION 1 When attaching a new Fixing Assembly remove th...

Page 321: ...per Cover 2 Remove the Connector Cover 3 Remove the Rear Cover 4 Open the Right lower Cover 5 Remove the Fixing Assembly 6 Remove the Waste Toner Container 7 Remove the Waste Toner Storage Box 1 Conne...

Page 322: ...cement and Cleaning Disassembly Assembly Fixing System Removing the Fixing Gear Assembly 3 Remove the Harness Cover 1 Claw 4 Disconnect the connectors 7 Connectors x7 5 Remove the connectors in step 4...

Page 323: ...ly Assembly Fixing System Removing the Fixing Gear Assembly 8 Remove the Inner Guide 2 1 Screw 9 Remove the Fixing Drive Unit 4 Screws x4 F 4 135 F 4 136 10 Remove the Fixing Motor 4 Screws x4 CAUTION...

Page 324: ...g System Removing the Fixing Gear Assembly Points to Note at Installation 1 Be sure to pay attention to the positional relation of the plate in the figure when assembling Be sure that the plate in the...

Page 325: ...Cleaning the Pre registration Guide Disassembly Assembly Pickup Feed System Opening the Right Lower Cover Fully Procedure 1 Open the Right Lower Cover 2 Release the lock by pushing the 1 part to open...

Page 326: ...secondary Transfer Outer Guide Cleaning the Registration Roller Procedure 1 Open the Right Lower Cover fully 2 Clean a whole circumference of the Registration Roller with lint free paper moistened wi...

Page 327: ...le circumference of the Duplex Feed Lower Roller with lint free paper moistened with alcohol F 4 143 Removing the Cassette 1 Separation Roller Unit CAUTION Do not touch the roller surface of the Casse...

Page 328: ...up Feed System Removing the Cassette 1 Separation Roller Unit CAUTION When installing the Cassette 1 Separation Roller Unit be sure that the Lock Lever is released Rock Lever F 4 146 6 Hook to the hoo...

Page 329: ...Roller Unit Secondary Transfer Outer Roller and the Registration Roller Preparation 1 Remove the Cassette 1 Separation Roller Unit Procedure 1 Remove the Cassette 1 Pickup Roller in the direction of t...

Page 330: ...o not touch the roller surface of the Cassette 1 Separation Roller Unit Secondary Transfer Outer Roller and the Registration Roller Preparation 1 Remove the Cassette 1 Separation Roller Unit 2 Remove...

Page 331: ...ssembly Pickup Feed System Removing the Cassette 1 Pickup Unit 6 Disconnect the 3connectors x3 7 Remove the 2 screws x2 F 4 155 F 4 156 8 While lifting up the Sensor Lever pull out the Cassette 1 Pick...

Page 332: ...surface of the Cassette 1 Separation Roller Unit Secondary Transfer Outer Roller and the Registration Roller Procedure 1 Pull out the Cassette 1 and 2 2 Open the Pedestal Right Cover and the Cassette...

Page 333: ...mbly Assembly Pickup Feed System Removing the Cassette 2 Pickup Roller 7 Remove the Cassette 2 Pickup Unit 4 Screw F 4 162 Removing the Cassette 2 Pickup Roller CAUTION Do not touch the roller surface...

Page 334: ...e Cassette 2 Feed Roller CAUTION Do not touch the roller surface of the Pickup Roller Feed Roller and Separation Roller Preparation Remove the Cassette 2 Procedure 1 Remove the Cassette 2 Feed Roller...

Page 335: ...uch the roller surface of the Pickup Roller Feed Roller and Separation Roller Preparation Remove the Cassette 2 Remove the Cassette 2 Pickup Roller Remove the Cassette 2 Feed Roller Procedure 1 Remove...

Page 336: ...ft and remove it in the direction of the arrow Pickup Roller Unit Pickup Roller Retainer Pickup Roller Retainer 4 Fit the 2 protrusions on a new Pickup Roller into the groove and install it in the dir...

Page 337: ...Multi purpose Tray Separation Pad Procedure 1 Open the Multi purpose Tray 2 Remove the Multi purpose Tray Pickup Roller Cover 3 Insert the tool for installing included in the package in the direction...

Page 338: ...ad Holder Gap Multi purpose Tray Separation Pad Multi purpose Tray Separation Pad Multi purpose Tray Separation Pad Holder Multi purpose Tray Separation Pad Holder F 4 177 7 Install the Multi purpose...

Page 339: ...it by pushing the shafts at right and left sides 4 Pull the tape on the Protection Sheet in the direction of the arrow to remove the sheet F 4 180 F 4 181 Removing the Right Door Unit Preparation 1 Re...

Page 340: ...y Pickup Feed System Removing the Right Door Unit 3 Remove the Right Lower Sub Cover 2 1 Screw 1 Hook Hook 4 Remove the Right Rear Sub Cover 1 Screw 1 Hook 1 Connector 1 Harness Hook F 4 183 F 4 184 5...

Page 341: ...leaning Disassembly Assembly Pickup Feed System Removing the Right Door Unit 9 Remove the Link Arms at right and left sides 2 Screws CAUTION When removing the Link Arms be sure to support the Right Do...

Page 342: ...placement and Cleaning Disassembly Assembly External Auxiliary System Removing the Low voltage Power Supply Unit Disassembly Assembly External Auxiliary System Removing the Low voltage Power Supply Un...

Page 343: ...5 5 Adjustment Adjustment Main Controller Pickup Feed System...

Page 344: ...ower switch 5 Restoring the backup data Use the Remote UI Management Settings Data Management Import Export 6 Resetting registering the data While referring to the list of set registered data which wa...

Page 345: ...rent serial number If you fail to do so the Main Body does not activate normally and this might cause to fail the restoration Main Controller PCB 2 Memory PCB T 5 3 DC controller PCB Before Replacing...

Page 346: ...4 G LGL A LTRR FA4 U2 A LTRR G LTRR G LTRR U3 A LTR A LTR G LTR U4 G LTR B OFI Setting No Size 22 K LGL 23 K LGLR 24 FLSC 25 A FLS 27 E OFI 28 B OFI 29 A LTR 30 A LTRR 31 G LTR 32 G LTRR 33 A LGL 34 G...

Page 347: ...6 6 Troubleshooting Troubleshooting Initial Check Test Print Troubleshooting Items Startup System Failure Diagnosis Controller Self Diagnosis Debug log Version upgrade...

Page 348: ...ventilated and the fl oor keeps the machine level 6 The machine s power plug remains connected to the power outlet Checking the Paper 7 The paper is of a recommended type 8 The paper is not moist Try...

Page 349: ...ngle Straight Lines Color displacement 0 Normal copy print 1to3 For R D 4 16 gradations Yes Yes Yes Yes Main controller PCB 2 5 Full half tone Yes Yes Yes Yes Yes Main controller PCB 2 6 Grid Yes Yes...

Page 350: ...density at front rear Check item Check method Assumed cause Gradation Check that 16 density gradation is properly reproduced Failure of Drum Unit Failure of Laser Scanner Unit Fogging Check that foggi...

Page 351: ...cause Transfer failure Check that the transfer failure does not appear on entire image Failure of ITB scratch dirt Failure of Primary Transfer Roller scratch dirt Failure of Secondary Transfer Roller...

Page 352: ...sity Check that uneven density does not appear on solid area of each color Failure of Laser Scanner Unit Failure of developer in Drum Unit Failure of Primary Transfer Roller Black line color line Chec...

Page 353: ...nt Check items Check method Assumed cause Uneven density Check that uneven density does not appear on solid area of each color Failure of Laser Scanner Unit Failure of developer in Drum Unit Failure o...

Page 354: ...ecking the gradations of YMCBk single color at one time Check item Check method Assumed cause Gradation Check that 64 gradations density is properly reproduced Failure of Drum Unit Failure of Laser Sc...

Page 355: ...mainly checking the gray balance gradations of YMCBk singe color and fogging Check item Check method Assumed cause Gradation Check that 64 gradations density is properly reproduced in each color Fail...

Page 356: ...l noise during pickup from Cassette 2 6 19 Second Delivery Tray full detection error 020A jam occurrence 6 19 Document falling from Inner Finisher 6 20 Frequent occurrence of E040 0002 6 20 Waste tone...

Page 357: ...rs on solid black when the machine is used with high CV 1 000 sheets or more per day every day Field Remedy When this failure occurs at the time of delivery Execute the following service mode to eject...

Page 358: ...current is more likely to flow to the area of paper absence Usually if there is an enough margin on the trailing edge of paper the current difference does not affect on the image but if the margin is...

Page 359: ...in a high duty high CV environment F 6 10 F 6 11 Field Remedy Perform the field remedy by referring to the following flow chart Trace of Upstream Brush occurs Decrease the level of Upstream DC bias by...

Page 360: ...referring to the following flow chart Drum Ghost occurs Increase the level of Upstream DC bias by 1 Lv2 COPIER ADJUST HV PRI USUB xDC Is trace of Upstream Brush disappeared Is ghost disappeared END I...

Page 361: ...high CV environment F 6 15 Field Remedy Perform the field remedy by referring to the following flow chart Fogging on Bk color occurs Decrease the level of primary transfer current by 1 Lv2 COPIER ADJ...

Page 362: ...Unit is installed in a high temperature and high humidity environment and when acclimatized paper completely hygroscopic paper is used the symptom occurs on the 2nd side of 2 sided printing of the fi...

Page 363: ...LUI by executing step 4 CLN SEL Downtime at execution Effect 0 None 1 Approx 40 to 60 sec Small 2 Approx 2 min to 3 min Medium 3 Approx 4 min to 5 min Large CAUTION When the setting value is higher t...

Page 364: ...djustment procedure 1 Open the Right Door 2 Remove the Fixing Assembly 3 Open the Front Cover 4 Remove the Front Cover 5 Remove the Front Inner Cover 3 screws screws CAUTION Be careful not to free the...

Page 365: ...ry Tray when installing the 3 Way Unit Cause Level of paper curl is large so the Full Detection Sensor cannot detect full level Jam code 020A occurs Condition The occurrence of this failure differs ac...

Page 366: ...executing them Service mode for fixing temperature control Select the following COPIER OPTION IMG FIX TMP TBL 2 Level1 and set 2 Service mode to increase the distance from the Delivery Outlet to the S...

Page 367: ...oner Container preparation warning 0 Default setting When Waste Toner Full Sensor is turned ON 1 Below 1 or 2 whichever is earlier after the Waste Toner Full Sensor is ON 1 Count of the number of shee...

Page 368: ...e summer F 6 28 T 6 14 Adjustment mode of Waste Toner Container preparation warning timing Setting of service mode COPIER OPTION CUSTOM EXT TBOX Cont v35 02 Dcon v62 02 and later By setting this servi...

Page 369: ...Waste Toner Container can be used effectively but waste toner may overflow depending on the environment or status of usage Therefore the value must be set carefully Following shows the reference for...

Page 370: ...le to download the system software using SST installed in the PC 2 Download using the USB memory storage device Insert the USB memory storage device to the slot of the machine and download the system...

Page 371: ...via CDS When upgrading the system software via CDS a warning message is shown on the control panel to alert the user not to turn OFF the power switch When the system software is successfully written t...

Page 372: ...nloading the system software for the option that is not installed With this machine however no error occurs even if downloading the system software for the option that is not installed Version Upgrade...

Page 373: ...ete Upgrading complete Upgrading complete Upgrading complete Upgrading complete Download Mode iR2270i JPjaxxxx MN dsh iR2270iM JPjaxxxx 1F77 MN PRG iR2270iM ZZjaxxxx 49AD PRG iR2270iW JPjaxxxx 5C16 MN...

Page 374: ...hen the PC with SST installed is connected to this machine change the PC network address as follows IP address 172 16 1 160 Subnet mask 255 255 255 0 Default gateway arbitrary CAUTION While the PC is...

Page 375: ...n power switch of this machine 3 Enter service mode to start the machine in download mode COPIER FUNCTION SYSTEM DOWNLOAD and press OK F 6 35 4 Check the IP address of the PC Go to Start menu to selec...

Page 376: ...g process is started when download is completed The machine is restarted twice during the writing process at completion of writing processes other than SafeCont and at completion of writing process of...

Page 377: ...rs during version upgrade the machine is normally started with the previous version of the system software the version before the upgrade After version upgrade be sure to check if the version of the s...

Page 378: ...to download the downgraded versions Overwrite all versions Regardless of version upgrade or downgrade all versions of the system software are downloaded without the confirmation message Skip the exis...

Page 379: ...faulty and it is highly possible to solve the problem by formatting Executing Format ALL on the machine in use deletes all the user data in the HDD as well as the MEAP application therefore be sure to...

Page 380: ...executed with SST the file is actually saved in the FLASH PCB MeapBack is the MEAP application and its data stored in the FLASH HDD MeapBack is saved in the FLASH PCB for a FLASH memory model while it...

Page 381: ...oller Main controller PCB1 iR SST HDD Upload Download iR ADVANCE C2030 Series Main controller PCB2 SRAM MeapBack bin FLASH MeapBack bin 1 SramImg bin SramImg bin System MeapBack bin 2 1 For a FLASH me...

Page 382: ...d comments when necessary Click the Save button 7 Click the OK button F 6 50 F 6 51 Steps to Download Data CAUTION The backup data can be downloaded to the machine from which the data was uploaded Lis...

Page 383: ...nguages you can install optional languages for which sales company prepared You can install basic languages normal languages optional languages collectively 8 languages The optional languages are prep...

Page 384: ...CDS Installing the optional languages to the machine of the normal languages Available Available Available Eliminating the optional languages and restore to the normal languages Available Available N...

Page 385: ...any new optional language cannot be added but the firmware of the installed optional language is downloaded in the Assist Mode The picture shown below is the example of the case that Finnish is instal...

Page 386: ...rsions selected from the USB menu The system software is stored in the temporary storage space on the FLASH PCB immediately after the system software is downloaded After the download process the syste...

Page 387: ...ssed decompress the compression file and then register to SST Preparation Requirements PC with SST Ver 4 31 or later installed The system software for this machine Steps to register the system softwar...

Page 388: ...be saved simultaneously in the USB memory storage device with this machine up to 9 versions of software can be saved Preparation Requirements PC with SST Ver 4 31 or later installed USB memory storage...

Page 389: ...gistering System Software 4 Click the USB icon shown in Select the target screen 5 Select the drive removable disk where the USB memory storage device is inserted F 6 62 F 6 63 6 Select the Series iRA...

Page 390: ...USB2 0 9 When the system software is successfully registered to the USB memory storage device click the OK button F 6 66 F 6 67 Connection CAUTION This machine does not communicate with SST once it r...

Page 391: ...sed as well F 6 69 5 When the machine recognizes the USB memory storage device the following menu is displayed on the control panel CAUTION Depending on the manufacturer or the model this machine may...

Page 392: ...to select or execute the functions F 6 71 Points to Note When Operating Using System Software NOTE For normal download of system software it is recommended to execute from the download menu 1 Upgrade...

Page 393: ...stem software in the USB memory storage device and only the newest version of the system software in the USB memory is downloaded to the temporary storage space in the FLASH PCB This machine is automa...

Page 394: ...is the same version This machine is automatically restarted once writing process is completed When writing process is successfully completed the machine is started with the new version of the system s...

Page 395: ...elect 3 Update Overwrite all to start downloading 3 0 Execute download any key other than 0 Return to the menu screen During the download process download status is displayed on the control panel When...

Page 396: ...Note that reservation to execute HDD format is available even with the machine that does not have the HDD Do not make a reservation if the machine does not have the HDD otherwise the error code E602...

Page 397: ...using the HDD and the HDD Encryption Board that were used with the other machine When initializing the Encryption Board the data in the HDD becomes inaccessible Therefore to the HDD format is necessar...

Page 398: ...e Version Upgrade using USB Memory Storage Device Other menus The following message is displayed when the backup process is completed 4 The restoration process follows the same procedure as the backup...

Page 399: ...distribution UGW linked 1 Automatic download Distribution setting Download Via Service mode Local UI Automatic update Apply Update Via Service mode Local UI Distribution setting Download Via User mod...

Page 400: ...e LMS linked Installation Yes LMA linked installation via Local UI Yes Yes LMS linked installation via Remote UI Yes Yes T 6 22 T 6 23 Setting Sales Company s HQ When using devices input in the market...

Page 401: ...connect the device to the external network Before using UGW link or User mode see the sections below to prepare as required Enabling UGW Link Enabling Update Firmware Button of User Mode Enabling Inst...

Page 402: ...red or a wrong URL is entered in the field click Delivery Server URL button to show the virtual keypad Check the URL and enter the correct one 6 Press OK to set the entered items Now the URL of the di...

Page 403: ...om the distribution server to execute the communication test to the distribution server Using the download file information for communication test the contents for test are downloaded from the file se...

Page 404: ...W WebPortal In Customer Management screen set Do not distribute firmware to Distribute firmware Sales Company s HQ Setting of Authorities on UGW WebPortal See Analysis Firmware Distribution Informatio...

Page 405: ...except I FAX this function is enabled for I FAX only during Print Scan operation See the section of Wait for EOJ end of job Function under Limitations and Cautions Updater of Chapter 2 Technology of...

Page 406: ...of the firmware 1 Press Check Counter Key button on the control panel 2 Press Check Device Configuration button 3 Confirm if the updated firmware version corresponds to Controller Version Now the fir...

Page 407: ...low of Manual Download and Update STEP 2 Update using Updater STEP 1 Download using Updater STEP 1 Download using Updater The firmware can be downloaded from CDS to the device using Updater 1 Start Se...

Page 408: ...firmware version is shown Applicable Firmware Select the firmware applicable to the device from the dropdown list Additional Languages If there are any additional languages they are displayed More tha...

Page 409: ...button On Only difference between the current and new firmware is downloaded Off The firmware to be applied is wholly downloaded F 6 102 E mail E mails concerning update statuses are sent from the dev...

Page 410: ...n Time and Timing to Apply of Distribution Setting are set to Now and Auto respectively Firmware is downloaded and updated automatically to the device The device is automatically restarted upon update...

Page 411: ...Updater functions When Timing to Apply is set to Auto in Distribution Setting in STEP 1 the firmware is updated automatically Only when Timing to Apply is set to Manual follow the steps below to updat...

Page 412: ...dated in the method of Manual Download and Update CAUTION Firmware update will not be triggered when any of the following jobs remains in the queue Print Scan Fax except I FAX this function is enabled...

Page 413: ...ents of the distribution schedule and press Yes button 6 Confirm the result of deletion shown on the screen and press OK button Now the firmware distribution schedule is successfully deleted F 6 113 U...

Page 414: ...y applied 7 When the device is restarted confirm the version of the firmware 1 Press Check Counter Key button on the control panel 2 Press Check Device Configuration button 3 Confirm if the updated fi...

Page 415: ...loaded Firmware Troubleshooting Version upgrade Version Upgrade via CDS Deleting Downloaded Firmware 5 Confirm the downloaded firmware to be deleted and press Yes button 6 Confirm the result of deleti...

Page 416: ...User Mode Service Mode No 2 Symptom Firmware download is aborted during operation using Updater functions Cause The network cable is disconnected or the power went off due to blackout and the like Act...

Page 417: ...scheduled for the firmware No 5 Symptom The firmware presumed to be downloaded to the device cannot be found Cause Since only 1 firmware can be held on the device the firmware previously downloaded wa...

Page 418: ...in the remote UI URL http device s IP address or host name using the system administrator right 3 From Display Logs Communication Test screen obtain System Logs log level 4 and Update Logs by copy pa...

Page 419: ...Downloaded files are invalid Check the network At the time of file download The received file is broken After checking the network environment of the device re execute the job If it recurs obtain the...

Page 420: ...then restart the communication test If it recurs obtain the log etc Refer to Information required for Reports under Version Upgrade via CDS Version Upgrade of Chapter 6 Troubleshooting of this manual...

Page 421: ...FF For a device using eRDS turn ON the eRDS For a device not using eRDS turn OFF the UGW linkage If it recurs obtain the log etc Refer to Information required for Reports under Version Upgrade via CDS...

Page 422: ...the log etc Refer to Information required for Reports under Version Upgrade via CDS Version Upgrade of Chapter 6 Troubleshooting of this manual and contact Support Div of the sales company Scheduled...

Page 423: ...Version Upgrade of Chapter 6 Troubleshooting of this manual and contact Support Div of the sales company 14 Delivery Error Delivery Time Delivery Firmware Label Delivery Firmware version Error Code x...

Page 424: ...8th digits Description code 000 See Error code list Error Code The error code list is shown below Remedy are error codes of and for all the error codes out of the list contact Field Suppot Group in th...

Page 425: ...the retrieval type is other than the latest 0 0 6 The retrieval type in the data entry item is special and registration ID and individual Password are not set Operator did not enter registration ID an...

Page 426: ...were issued more than 101 times for the same device serial number 0 0 7 No device product exists applicable to the optional product 0 0 8 No product exists applicable to the device serial number 0 0...

Page 427: ...n internal error in IMI 3 x x An internal error in SMS 4 x x An internal error in NLM 5 x x An internal error in Property setting 4 SOAP communication 1 0 1 The processing thread stopped 1 0 2 Process...

Page 428: ...n 1 0 1 Failed to connect the eRDS 1 0 2 No response from eRDS 1 0 3 No notice of start from the eRDS 1 0 4 Error of socket reading 1 0 5 Socket communication time out 7 Other internal codes 0 0 2 One...

Page 429: ...ted module only delivery Std version downgrade mode list from CVM 1 0 A Failed to obtain the updated module only delivery Std deletion mode list from CVM 1 0 B Failed to obtain the updated module only...

Page 430: ...r PCB Pay attention not to cause short circuit when accessing the PCB Useful Operations The items of detailed procedure explanation start with a description of the flow diagram The items and procedure...

Page 431: ...ely that a failure has occurred Control Panel Main Power LED Low voltage Power Supply 3 3V system Rotation noise of the motor at warm up rotation and activation of the Control Panel Backlight 12V syst...

Page 432: ...for Control Panel Startup Failure Control Panel LED activation failure Check the Control Panel Low voltage Power Supply 3 3V Low voltage Power Supply 3 3V Control Panel Warm up rotation failed Check...

Page 433: ...overcurrent protection may be active and stopping the supply of power Consult this flow when checking the 3 3V and 12V power supplies and identifying the location of the failure in Execution Flow for...

Page 434: ...oting Startup System Failure Diagnosis Flow A Execution Flow for Control Panel Startup Failure Status Check Check item Item Check item Location 1 Control Panel LED 2 Main Controller PCB1 LED8 LED8 Ite...

Page 435: ...ck Troubleshooting Startup System Failure Diagnosis Flow A Execution Flow for Control Panel Startup Failure Status Check Item Check item Location 4 Main Controller PCB2 LED5 LED5 Item Check item Locat...

Page 436: ...d pin 4 GND Between pin 3 and the chassis Assumed failure location 1 Control Panel Unit 2 12V Connector of the Control Panel 3 Main Controller PCB1 Is 12V supplied to J116 pin 3 of the AC driver PCB C...

Page 437: ...3 Control Panel CPU PCB Control Panel CPU PCB Note that an open circuit is likely to occur when the cable is being disconnected and then connected 4 AC driver PCB J116 Check the pin 3 12V and pin 4 GN...

Page 438: ...roubleshooting Startup System Failure Diagnosis Flow B Control Panel 12V Check Flow Item Check item Location 7 Control Panel CPU PCB J1002 pin 2 3 AC driver PCB J116 pin 3 4 Check the following resist...

Page 439: ...r these checks try identifying the location of the failure through the following procedure Main Controller PCB 1 Main Controller PCB 2 DIMM Flash PCB F 6 131 1 Analysis complete Has the machine normal...

Page 440: ...roller Analysis Flow Status Check Troubleshooting Startup System Failure Diagnosis Flow C Main Controller Analysis Flow Status Check Check item Item Check item Location 1 Check the Main Controller 2 L...

Page 441: ...2 3 4 5 6 Is there output of 3 3V to the PCB side of J113 pin 1 of the AC driver PCB Is there input of 3 3V to the PCB side of J110 pin 1 of the AC driver PCB Is there output of 3 3V to the PCB side o...

Page 442: ...Flow Status Check Check item Item Check item Location 1 AC driver PCB J113 J113 AC driver PCB J113 Check the pin 1 3 3V and pin 2 GND on the PCB side Normal value 3 3V 1 2 J113 is the connector to in...

Page 443: ...e Power Supply PCB J11 J11 Low voltage Power Supply PCB J11 Check the pin 1 3 3V and pin 2 GND on the PCB side Normal value 3 3V 1 2 J11 is the connector to input 3 3V from the Low voltage Power Suppl...

Page 444: ...B J102 J102 AC driver PCB J102 Check the following on the PCB side respectively Between pin 1 and pin 4 Between pin 2 and pin 5 Normal value AC power e g 115 V 230 V 1 2 4 5 J102 is the connector to i...

Page 445: ...Item Check item Location 8 AC driver PCB J102 J102 5 4 2 1 Low voltage Power Supply PCB J1 J1 5 3 7 1 1 Remove both J102 pins 1 2 4 and 5 of the AC driver PCB and J1 pins 5 7 1 and 3 of the Low voltag...

Page 446: ...there input of AC power e g 115 V 230 V to the PCB side of J1 pins 1 and 3 of the Low voltage Power Supply PCB Failure of the Low voltage Power Supply No Yes Is there output of AC power e g 115 V 230...

Page 447: ...nosis Flow E Low voltage Power Supply 12V System Flow Flow for narrowing down troubles Check item Item Check item Location 1 AC driver PCB J113 J113 AC driver PCB J113 Check the pin 3 12V and pin 4 GN...

Page 448: ...Flow for narrowing down troubles Item Check item Location 3 AC driver PCB J110 J110 AC driver PCB J110 Check the pin 3 12V and pin 4 GND on the PCB side Normal value 12V 3 4 Item Check item Location 4...

Page 449: ...PCB J1 J1 Low voltage Power Supply PCB J1 Check the following on the PCB side respectively Between pin 1 and pin 5 Between pin 3 and pin 7 Normal value AC power e g 115 V 230 V 1 5 3 7 Item Check ite...

Page 450: ...Power Supply 12V System Flow Flow for narrowing down troubles Item Check item Location 7 AC driver PCB J101 J101 AC driver PCB J101 Check the following on the PCB side Between pin 1 and pin 2 Normal...

Page 451: ...emove both J102 pins 1 2 4 and 5 of the AC driver PCB and J1 pins 5 7 1 and 3 of the Low voltage Power Supply PCB 2 Check for the harness disconnection between the corresponding pins Between J102 pin...

Page 452: ...e connectors of the AC driver PCB in order Yes No Check the destination short circuit of the narrowed down connectors harnesses and PCB F 6 136 Check item 1 If the problem remains unsolved even after...

Page 453: ...w voltage Power Supply 12V are as follows The Control Panel Backlight is turned ON when 1Low voltage Power Supply 12V is supplied The 12V power is supplied through the following route AC Driver PCB Lo...

Page 454: ...te properly with only the Control Panel bar displayed identify the location of the failure according to the flow Flow for narrowing down troubles Description The workflow of the Controller system fail...

Page 455: ...ll the system software Download by 2 8 startup Replace the Main Controller PCB1 Replace the SATA Flash Replace the Main Controller PCB2 2 When the detected location is displayed on the screen where NG...

Page 456: ...osis Tool Main Controller PCB 1 side Main Controller PCB 1 SDRAM TPM PCB FLASH Memory PCB PCI Expansion PCB option Main Controller PCB 2 side Main Controller PCB 2 SDRAM Memory PCB HDD except Flash me...

Page 457: ...ontroller Self Diagnosis Overview Layout Drawing Layout Drawing Layout Drawing of PCBs Subject to Diagnosis HDD TPM PCB Flash PCB Main Controller PCB 2 Main Controller PCB 1 F 6 142 Main Controller PC...

Page 458: ...roller Self Diagnosis Overview Layout Drawing Troubleshooting Controller Self Diagnosis Overview Layout Drawing PCI Expansion PCB PCI Expansion PCB F 6 144 Main Controller PCB 2 SRAM Backup Battery SR...

Page 459: ...ool Turn ON the m ain power switch F 6 146 Basic Check Items 1 Check if the Power Supply Plug is disconnected 2 Check if the Connection Cable between the Main Controller PCB 1 and Control Panel is dis...

Page 460: ...Diagnosis Boot Method 1 Turn ON the Main Power Supply Switch while pressing the numeric keys 2 and 4 simultaneously Main Power Supply Switch F 6 147 F 6 148 2 Keep pressing the numeric keys for approx...

Page 461: ...SN 2 SM BUS IA DIMM1 Check an SM bus error in SDRAM outside on the Main Controller PCB 1 Main Controller PCB 1 SDRAM outside on Main Controller PCB 1 1 Check the installation of SDRAM on the Main Con...

Page 462: ...ller PCB 2 Main Controller PCB 2 Memory PCB 1 Check the installation of Memory PCB on the Main Controller PCB 2 2 Replace Memory PCB on the Main Controller PCB 2 3 Replace the Main Controller PCB 2 SN...

Page 463: ...are modules in the device for debug purpose In the case of a field failure that is hard to be reproduced this measure is intended to improve efficiency in failure analysis and reduce the time for fail...

Page 464: ...umber of logs as shown below from the latest log extended to the older logs Logs older than the specified period are overwritten deleted When collecting logs they are archived to be one file When coll...

Page 465: ...toring System Information Operation to Save System Information Troubleshooting Debug log Storing System Information Operation to Save System Information Workflow to Start the Machine with the 2 and 8...

Page 466: ...a is saved and collected as a set of operation Measures against Frequent Debug Log Collection Debug log collection involves operations with the machine therefore frequent log collection increases serv...

Page 467: ...rred The time of the specified region may not be shown when the machine is not working properly In such a case Greenwich Mean Time GMT is shown Log Description You can check the description of the log...

Page 468: ...onds or so because it takes several seconds for the machine to recognize the USB memory device after it was inserted Or enter service mode when you confirmed the display of A memory media is connected...

Page 469: ...ure First go through the following steps to set the address of the FTP server a Save the log setting file e g 800 conf provided by the Canon quality appointed staff into a USB memory device b Insert t...

Page 470: ...r 101 is specified as default the state specified at the shipment Limitations Automatic Collection LOG TRIG Dcon log cannot be specified for log collection with the automatic storage function When the...

Page 471: ...To delete the stored log to use HIT STS use LOG DEL described later SYSLOG When a Canon quality appointed staff determines the need to use this function the setting file for SYSLOG is provided throug...

Page 472: ...ws Service mode LEVEL 2 COPIER FUNCTION DBG LOG LOG TRIG and set 301 4 Make a sheet of copy Open the Delivery Feed Assembly before the paper is delivered from the Delivery Assembly to make paper jam 5...

Page 473: ...is at download mode by starting it with the 2 and 8 keys Note Executing a log collection by SST deletes logs in the machine 1 Start SST Ver 4 41 or later and select iRC2030 from Model List Press the...

Page 474: ...t file The list of logs stored in the log file of the machine description of LogList files is displayed 5 Press the Save button F 6 168 F 6 169 6 Check that the data storage is completed and click the...

Page 475: ...7 7 Error Code Error Code Overview Error Code Jam Code Alarm Code...

Page 476: ...m occurs pickup location is indicated with the following pickup position code In the jam display screen the P row corresponds to the pickup position code Pickup position Pickup position code At Finish...

Page 477: ...Y7 Yougata 7 FREE FREE SIZE EVLP_YN3 Yougatanaga 3 ICARD INDEXCARD E B5 B5 Envelope USER Custom E C5 C5 Envelope MONA MONARCH EVLP Unknown size envelope T 7 4 Points to Note When Clearing MN CON Execu...

Page 478: ...er than 40 deg C 3 2 Replace the Fixing Assembly NOTE After performing the above remedy work go through the following to clear the error COPIER FUNCTION CLEAR ERR E Code Detail Code Location Item Desc...

Page 479: ...through the following to clear the error COPIER FUNCTION CLEAR ERR E Code Detail Code Location Item Description E001 0007 05 Title Edge Thermistor high temperature detection Detection Sub Thermistor...

Page 480: ...the part in the case of trapped cable open circuit 2 Replace the Fixing Assembly 3 Replace the DC Controller PCB UN09 NOTE After performing the above remedy work go through the following to clear the...

Page 481: ...rough the following to clear the error COPIER FUNCTION CLEAR ERR E004 0001 05 Title Fixing Relay PCB welding detection error Detection Zero cross interruption although relay is not ON Remedy Electrica...

Page 482: ...1 Replace the DC Controller PCB UN09 6 1 Replace the Main Drive Unit When the fuse is blown out 4 2 Replace the DC Controller PCB UN09 E Code Detail Code Location Item Description E010 0003 05 Title...

Page 483: ...scription E014 0001 05 Title Fixing Motor startup error Detection Within a specified period of time from the startup the speed fails to be OK Remedy Possible cause is overload or rotation failure of t...

Page 484: ...N30 4 Check the harness connector between the DC Controller PCB UN09 J25 and the Drum Unit Relay PCB Y UN26 5 Replace the Drum Unit Y 6 Replace the DC Controller PCB UN09 E020 0041 05 Title ATR Sensor...

Page 485: ...Controller PCB UN09 E020 0070 05 Title Patch Sensor error Detection The Patch Sensor could not read a patch properly Patch error due to software or the ITB Unit Remedy 1 Turn OFF and then ON the powe...

Page 486: ...Unit M 6 Replace the DC Controller PCB UN09 E020 0140 05 Title ATR Sensor M error or toner supply error Detection Unable to adjust the control voltage at M inductance initialization Remedy 1 Check if...

Page 487: ...Controller PCB UN09 E020 0170 05 Title Patch Sensor error Detection The Patch Sensor could not read a patch properly Patch error due to software or the ITB Unit Remedy 1 Turn OFF and then ON the power...

Page 488: ...m Unit C 6 Replace the DC Controller PCB UN09 E020 0240 05 Title ATR Sensor C error or toner supply error Detection Unable to adjust the control voltage at C inductance initialization Remedy 1 Check i...

Page 489: ...1 Check if the Drum Unit C is installed 2 Check the Drum Unit Relay PCB C UN28 3 Check the Drum Unit Memory PCB C UN32 4 Check the harness connector between the DC Controller PCB UN09 J25 and the Dru...

Page 490: ...Bk UN33 4 Check the harness connector between the DC Controller PCB UN09 J25 and the Drum Unit Relay PCB Bk UN29 5 Replace the Drum Unit Bk 6 Replace the DC Controller PCB UN09 E020 0341 05 Title ATR...

Page 491: ...f the Drum Unit Bk is installed 2 Check the Drum Unit Relay PCB Bk UN29 3 Check the Drum Unit Memory PCB Bk UN33 4 Check the harness connector between the DC Controller PCB UN09 J25 and the Drum Unit...

Page 492: ...eplace the Auxiliary High Voltage PCB UN08 15 Replace the Replace the DC Controller PCB UN09 E Code Detail Code Location Item Description E020 1060 05 Title Abnormal detected patch reading value Detec...

Page 493: ...eplace the Auxiliary High Voltage PCB UN08 15 Replace the Replace the DC Controller PCB UN09 E Code Detail Code Location Item Description E020 1160 05 Title Abnormal detected patch reading value Detec...

Page 494: ...eplace the Auxiliary High Voltage PCB UN08 15 Replace the Replace the DC Controller PCB UN09 E Code Detail Code Location Item Description E020 1260 05 Title Abnormal detected patch reading value Detec...

Page 495: ...eplace the Auxiliary High Voltage PCB UN08 15 Replace the Replace the DC Controller PCB UN09 E Code Detail Code Location Item Description E020 1360 05 Title Abnormal detected patch reading value Detec...

Page 496: ...Motor M03 5 1 Replace the DC Controller PCB UN09 When the fuse is blown out 4 2 Replace the DC Controller PCB UN09 E Code Detail Code Location Item Description E021 0003 05 Title CL Developing Motor...

Page 497: ...C UN28 Soil deformation damage 5 Check the Drum Unit Memory PCB C UN32 Soil damage 6 Replace the Drum Unit C 7 Replace the DC Controller PCB UN09 8 Replace the Main Drive Unit E Code Detail Code Locat...

Page 498: ...DC Controller PCB 1 Check the harness between the DC Controller UN09 J23 and the Toner Container Motor Y M07 2 Replace the DC Controller PCB UN09 3 Replace the Hopper Unit Y E Code Detail Code Locatio...

Page 499: ...rness between the DC Controller UN09 J24 and the Toner Container Motor C M11 2 Replace the DC Controller PCB UN09 3 Replace the Hopper Unit C E Code Detail Code Location Item Description E025 0300 05...

Page 500: ...DC Controller PCB UN09 J21 and the Primary Charging High Voltage PCB UN06 J441 J442 5 2 Replace the Primary Charging High Voltage PCB UN06 6 2 Replace the DC Controller PCB UN09 E Code Detail Code Lo...

Page 501: ...it or GND contact Replace the connection wire if it is faulty 3 Replace the Secondary Transfer High Voltage PCB UN05 4 Replace the Secondary Transfer Outer Roller 5 Replace the ITB Unit 6 Replace the...

Page 502: ...contact 3 Replace the Primary Transfer High Voltage PCB UN04 4 Replace the ITB Unit 5 Replace the DC Controller PCB UN09 6 Replace the Primary Transfer Power Supply Unit E Code Detail Code Location It...

Page 503: ...Controller PCB UN09 E Code Detail Code Location Item Description E100 0002 05 Title BD error Description Unable to complete in 5 sec since the facet correction was started Remedy Polygon Motor error 1...

Page 504: ...between the DC Controller PCB UN09 J12 and the Patch Sensor UN43 J4007 UN44 J4006 8 2 Replace the Registration Patch Sensor Unit 9 2 Replace the ITB Unit E Code Detail Code Location Item Description...

Page 505: ...Check the harness connector between the DC Controller PCB UN09 J25 and the Drum Unit Relay PCB UN26 4011 UN27 J4014 UN28 J4017 UN29 J4020 2 Check the contact surface on the Drum Unit Relay PCB and the...

Page 506: ...a job the 24V port is off Description At time of power on the 24V port is off Remedy 1 Disconnect and then connect the power supply harness connector 2 Replace the Power Supply PCB UN1 E Code Detail...

Page 507: ...error Remedy Contact the service company office E247 0003 00 Title System error Description System error Remedy Contact the service company office E Code Detail Code Location Item Description E247 00...

Page 508: ...Replace Main Controller PCB 2 E315 0027 00 Title Image process device error Description ROTU timeout error Remedy 1 Turn OFF and then ON the main power 2 Check connection of Main Controller PCB 2 3 R...

Page 509: ...Check the connection of the Main Controller PCB 2 including the flat cable 3 Replace the flat cable 4 Replace the Main Controller PCB 2 E Code Detail Code Location Item Description E315 0541 00 Title...

Page 510: ...ift Roller HP Sensor S2 E Code Detail Code Location Item Description E520 0002 05 Title Shift Motor fails to return to HP Description At initial rotation when the Motor rotates for specified period of...

Page 511: ...or S23 Connector is physically removed 4 Replace the Additional Tray Clock Sensor S23 E Code Detail Code Location Item Description E542 0005 05 Title Additional Tray Lift Motor clock error Description...

Page 512: ...or is physically removed 2 Replace the Motor 3 Check if the Gripper Arm HP Sensor S13 Connector is physically removed 4 Replace the Gripper Unit HP Sensor S13 E571 0002 05 Title Gripper Open Close Mot...

Page 513: ...ct the following to enter 0 1 CHK TYPE 0 and select and execute the following 3 HD CLEAR 1 and then turn OFF and On the power 5 Start in safe mode to format the HDD all the data in the HDD is erased 6...

Page 514: ...HDD E602 0112 00 Title File system error on the HDD Description Error in file system writing after startup Remedy 1 Turn OFF and then ON the main power 2 Perform the procedure to enter service mode Se...

Page 515: ...te the following 3 HD CLEAR 1 and then turn OFF and On the power 5 Start in safe mode to format the HDD all the data in the HDD is erased 6 Replace the HDD E Code Detail Code Location Item Description...

Page 516: ...te the following 3 HD CLEAR 1 and then turn OFF and On the power 5 Start in safe mode to format the HDD all the data in the HDD is erased 6 Replace the HDD E Code Detail Code Location Item Description...

Page 517: ...te the following 3 HD CLEAR 1 and then turn OFF and On the power 5 Start in safe mode to format the HDD all the data in the HDD is erased 6 Replace the HDD E Code Detail Code Location Item Description...

Page 518: ...te the following 3 HD CLEAR 1 and then turn OFF and On the power 5 Start in safe mode to format the HDD all the data in the HDD is erased 6 Replace the HDD E Code Detail Code Location Item Description...

Page 519: ...te the following 3 HD CLEAR 1 and then turn OFF and On the power 5 Start in safe mode to format the HDD all the data in the HDD is erased 6 Replace the HDD E Code Detail Code Location Item Description...

Page 520: ...te the following 3 HD CLEAR 1 and then turn OFF and On the power 5 Start in safe mode to format the HDD all the data in the HDD is erased 6 Replace the HDD E Code Detail Code Location Item Description...

Page 521: ...safe mode to format the HDD all the data in the HDD is erased 4 Replace the HDD E Code Detail Code Location Item Description E602 1102 00 Title File system error on the HDD Description The file syste...

Page 522: ...g 3 HD CLEAR 1 and then turn OFF and On the power 5 Start in safe mode to format the HDD all the data in the HDD is erased 6 Replace the HDD E Code Detail Code Location Item Description E602 1202 00 T...

Page 523: ...llowing to enter 0 1 CHK TYPE 0 and select and execute the following 3 HD CLEAR 1 and then turn OFF and On the power 5 Start in safe mode to format the HDD all the data in the HDD is erased 6 Replace...

Page 524: ...te the following 3 HD CLEAR 1 and then turn OFF and On the power 5 Start in safe mode to format the HDD all the data in the HDD is erased 6 Replace the HDD E Code Detail Code Location Item Description...

Page 525: ...t memory for the model Remedy 1 Install a 1024MB or larger main memory E604 1536 00 Title Image memory is faulty or insufficient Description 1536MB memory needs to be installed insufficient memory for...

Page 526: ...PCB and then reinstall the system using SST or USB 4 Replace the Flash PCB and reinstall the system using SST or USB 5 Replace Main Controller PCB 1 E Code Detail Code Location Item Description E614 0...

Page 527: ...or USB 4 Replace the Flash PCB and reinstall the system using SST or USB 5 Replace Main Controller PCB 1 E Code Detail Code Location Item Description E614 0010 00 Title Error in file system on the Fla...

Page 528: ...nstall the system using SST or USB 3 Replace the Flash PCB and install the system using SST or USB 4 Replace Main Controller PCB 1 E Code Detail Code Location Item Description E614 0113 00 Title Error...

Page 529: ...Detail Code Location Item Description E614 0502 00 Title Error in file system on the Flash PCB Description The file system failed to be initialized properly at startup Remedy 1 Turn OFF and then ON t...

Page 530: ...B and then reinstall the system using SST or USB 5 Replace the Flash PCB and install the system using SST or USB 6 Replace Main Controller PCB 1 E Code Detail Code Location Item Description E614 0602...

Page 531: ...B and then reinstall the system using SST or USB 5 Replace the Flash PCB and install the system using SST or USB 6 Replace Main Controller PCB 1 E Code Detail Code Location Item Description E614 0702...

Page 532: ...B and then reinstall the system using SST or USB 5 Replace the Flash PCB and install the system using SST or USB 6 Replace Main Controller PCB 1 E Code Detail Code Location Item Description E614 0802...

Page 533: ...e following to enter 0 1 CHK TYPE 0 and execute the following 3 HD CLEAR 1 and then turn OFF and ON the power 4 Start in safe mode and format the Flash PCB and then reinstall the system using SST or U...

Page 534: ...ash PCB and then reinstall the system using SST or USB 5 Replace the Flash PCB and install the system using SST or USB 6 Replace Main Controller PCB 1 E Code Detail Code Location Item Description E614...

Page 535: ...Flash PCB and install the system using SST or USB 4 Replace Main Controller PCB 1 E Code Detail Code Location Item Description E614 1202 00 Title Error in file system on the Flash PCB Description The...

Page 536: ...ocation Item Description E614 4001 00 Title Error in file system on the Flash PCB Description Error in file system writing after startup Remedy 1 Check the cable or the power connector 2 If the above...

Page 537: ...file system on the Flash PCB Description Parameter error Remedy 1 Check the cable or the power connector 2 If the above measure does not solve the problem start in safe mode to format the entire Flash...

Page 538: ...ON get in the download mode from service mode to execute downloading of USBFAX MAINROM E Code Detail Code Location Item Description E677 0003 00 Title Print server error Description Error is detected...

Page 539: ...e charging management equipment this error code is displayed E719 0004 Title Coin vendor error Description The coin vendor was connected to a model that does not support the coin vendor Remedy 1 Disco...

Page 540: ...n Controller PCB 2 3 Replace Main Controller PCB 1 E Code Detail Code Location Item Description E731 3002 00 Title Error in Main Controller PCB 2 Description Failure in Surf initialization Remedy 1 Ch...

Page 541: ...e connection of the Flexible Cable between the DC Controller PCB UN9 and the Main Controller PCB 2 3 Replace the Flexible Cable 4 Check the power of the DC Controller PCB UN9 Check if the initializati...

Page 542: ...stem Use SST or USB memory to format the HDD and then execute downloading of the system software See Chapter 6 Upgrading for details For reference the method using USB memory is shown below 1 Prepare...

Page 543: ...ing the software that does not match with the DC Controller PCB 1 Check the downloaded software and then execute downloading again 2 Replace the DC Controller PCB UN09 E Code Detail Code Location Item...

Page 544: ...ion Unable to detect 43 to 57Hz for 500 msec or longer after confirmation of a zero cross cycle Remedy Electrical trouble with failed zero cross signal 1 Check failure between the AC Driver PCB UN14 J...

Page 545: ...een display specification Due to one jam code being used for multiple options the illustration for the different option may be displayed on the jam screen In this case 1 2 or similar information is di...

Page 546: ...h Sensor PS108 00 0A04 Power ON Cassette 4 Vertical Path Sensor PS109 00 0A05 Power ON Registration Sensor PS20 00 0A08 Power ON Arch Sensor 1 PS22 00 0A09 Power ON Arch Sensor 2 PS23 00 0A0A Power ON...

Page 547: ...045 Delay Read sensor SR2 01 0046 Stationary Read sensor SR2 01 0047 Delay Delivery reversal sensor SR3 01 0048 Stationary Delivery reversal sensor SR3 01 0071 Timing error 01 0073 HP error Release mo...

Page 548: ...ay Sensor S1 S6 02 1400 Door open Front cover switch SW1 02 1500 Staple Stapler HP sensor S18 S19 02 1C20 Error Shift roller HP sensor S10 02 1C32 Error Stapler move HP sensor S14 02 1C40 Error Stack...

Page 549: ...o the Toner Level Sensors UN18 UN22 in the Toner Feed Assembly Detection timing When the rotation of the Toner Bottle cannot be continuously detected Remedy 1 Check if the machine has recovered from t...

Page 550: ...imary Transfer Roller ITB Unit 1 Check failure of the harness between the Primary Transfer High Voltage PCB UN04 J1001 and the DC Controller PCB UN09 J205 open circuit trapped cable connector disconne...

Page 551: ...n use for image processing if the memory allocation is failed 0026 LIPS Data format error of image mode 76 0001 Font No memory for internal font 0002 Font Fails to assure the work area to analyze the...

Page 552: ...Trouble Alarm Code Description Details 84 0001 XPS memory full error 0002 XPS spool full error 0003 XPS print range error 0004 XPS document data error 0005 XPS page data error 0006 XPS image data erro...

Page 553: ...8 8 Service Mode Service Mode Overview COPIER FEEDER SORTER BOARD...

Page 554: ...a setting value needs to be input on clearing RAM when replacing the PCB Clearly indicated in the use case The case when instructed by the service office due to reasons as having the large negative ef...

Page 555: ...ontents can be displayed in J E F I G S languages Service mode contents like system software can be upgraded by SST F 8 2 I O information enhancement On the COPIER I O the mode to confirm input output...

Page 556: ...ument size detection dirt detection level Display switching display timing DSPLY SW UI User Interface display related Image related fixing IMG FIX Fixing related Image related transfer IMG TR Primary...

Page 557: ...Password for service engineer for transition to service mode Setting range To reinforce the security change the password from a default eight digit numeral default 11111111 After the above setting to...

Page 558: ...splayed in the Service Mode can be switched by performing the below languange switch operation in User Mode The explanatory text can be displayed by installing the Service Mode Content SCMNT in HDD Se...

Page 559: ...ce label When you replaced the DC controller PCB or executed the RAM clear function adjustment values for ADJUST or OPTION return to default Therefore when you made adjustments and changed values of t...

Page 560: ...isplay of Italian language file version Lv 1 Details To display the version of Italian language file Use case When upgrading the firmware Display adj set range 00 01 to 99 99 LANG JP Display of Japane...

Page 561: ...pgrading the firmware Display adj set range 00 01 to 99 99 LANG RM Display of Romanian language file ver Lv 2 Details To display the version of Romanian language file Use case When upgrading the firmw...

Page 562: ...display the Finnish language file version of COPY application JAVA UI Use case When upgrading the firmware Display adj set range 00 01 to 99 99 COPIER DISPLAY VERSION COPY HU Display of COPY appli Hun...

Page 563: ...y the French language file version of SEND application JAVA UI Use case When upgrading the firmware Display adj set range 00 01 to 99 99 COPIER DISPLAY VERSION SEND IT Display of SEND appli Italian fi...

Page 564: ...display the Slovenian language file version of SEND application JAVA UI Use case When upgrading the firmware Display adj set range 00 01 to 99 99 COPIER DISPLAY VERSION SEND SV Display of SEND appli...

Page 565: ...language file of Introduction to Useful Features application Use case When upgrading the firmware Display adj set range 00 01 to 99 99 COPIER DISPLAY VERSION INTRO DA Display of useful func intro Dani...

Page 566: ...Turkish file ver Lv 2 Details To display the version of Turkish language file of Introduction to Useful Features application Use case When upgrading the firmware Display adj set range 00 01 to 99 99 C...

Page 567: ...ion of Norwegian language file for custom menu application Use case When upgrading the firmware Display adj set range 00 01 to 99 99 COPIER DISPLAY VERSION CSTMN PL Display of custom menu Polish file...

Page 568: ...anish language file for Accessibility application Use case When upgrading the firmware Display adj set range 00 01 to 99 99 COPIER DISPLAY VERSION ACSBT ZH Display Accessibility Chinese file ver smpl...

Page 569: ...Bulgarian language file for Accessibility application Use case When upgrading the firmware Display adj set range 00 01 to 99 99 COPIER DISPLAY VERSION ACSBT CR Display of accessibility Croatian file v...

Page 570: ...S Error Recovery System COPIER DISPLAY VERSION ERS ET Display of ERS Estonian file version Lv 2 Details To display the version of Estonian language file for ERS application Use case When upgrading the...

Page 571: ...Supplement memo ERS Error Recovery System ERS TH Display of ERS Thai file version Lv 2 Details To display the version of Thai language file for ERS application Use case When upgrading the firmware Di...

Page 572: ...the version of Dutch language file for BOX application JAVA UI Use case When upgrading the firmware Display adj set range 00 01 to 99 99 COPIER DISPLAY VERSION BOX NO Display of BOX appli Norwegian fi...

Page 573: ...language file for Self Copy application JAVA UI Use case When upgrading the firmware Display adj set range 00 01 to 99 99 COPIER DISPLAY VERSION SC ES Display of SC appli Spanish file version Lv 1 Det...

Page 574: ...ay adj set range 00 01 to 99 99 SC ID Display of SC appli Indonesian file ver Lv 2 Details To display the version of Indonesian language file for Self Copy application JAVA UI Use case When upgrading...

Page 575: ...y the connecting state of Finisher related options Use case When checking the connection of Finisher related options Display adj set range Left column connecting state of Finisher related options 1 to...

Page 576: ...PCI2 Display adj set range No PCB connected iSLOT iSLOT Wireless LAN PCB Voice Board Voice PCB Voice Board R Voice Recognition PCB Display is hidden on this machine 3DES Board Encryption PCB 1Gbit Bo...

Page 577: ...NALOG ABS HUM TEMP2 FIX E3 Display of Fixing Sub Heater front edge temp Lv 1 Details To display the front edge temperature of the Fixing Sub Heater detected by the Sub Thermistor 1 Use case When check...

Page 578: ...ler Display adj set range 0 to 2000 Unit V 1 ATVC K Display of Bk prmry trns ATVC base voltage Lv 1 Details To display the base voltage Vb derived from Bk primary transfer ATVC control As Vb is closer...

Page 579: ...he Red gain level adjustment value on CCD Continuous display of upper limit is considered a failure of the CCD Unit Use case At scanned image failure Display adj set range 0 to FFFF Appropriate target...

Page 580: ...FF hexadecimal Appropriate target value 60 to FF T 8 8 DENS COPIER DISPLAY DENS DENS Y Display of Y developer density TD ratio Lv 1 Details To display TD ratio of Y color developer density in percenta...

Page 581: ...for the ATR Sensor M Use case When analyzing the cause of a problem Display adj set range 0 to 255 Appropriate target value 50 to 200 REF C Display of C developer density target value Lv 2 Details To...

Page 582: ...alue 50 to 150 COPIER DISPLAY DENS P B P Y Display Y drum base intnsty ATR ctrl P wave Lv 2 Details To display the Photosensitive Drum Y M background light intensity P wave detected by the Patch Senso...

Page 583: ...ected by the Toner Supply Sensor Y 1 65V is the default voltage value which judges absence of toner in the Y color Toner Buffer Use case When identifying whether the cause is that toner is not supplie...

Page 584: ...adj set range 0 to 255 Appropriate target value 1 to 7 Related service mode COPIER DISPLAY DENS D K TRGT T 8 9 MISC COPIER DISPLAY MISC ENV TR Display of internal environment Lv 1 Details To display...

Page 585: ...set range 0 to 1023 Appropriate target value 0 to 700 Default value 255 T 8 10 COPIER DISPLAY HT C TGT A K Display of ARCDAT screen A Bk clr target VL Lv 2 Details To display the Bk patch target value...

Page 586: ...get value Check the Patch Sensor or replace the developer if not corrected Use case When hue variation occurs Display adj set range 1023 to 1023 Default value 0 COPIER DISPLAY HT C SUM A M Display ARC...

Page 587: ...Sensor or replace the developer if not corrected Use case When hue variation occurs Display adj set range 1023 to 1023 Default value 0 COPIER DISPLAY HT C SUM C K Display ARCDAT screen C Bk color ctr...

Page 588: ...ariation occurs Display adj set range 0 to 1023 Default value 0 COPIER DISPLAY HT C SGNL C C Display ARCDAT screen C C patch current VL Lv 2 Details To display the current C patch value of screen C in...

Page 589: ...Use case When hue variation occurs Display adj set range 1023 to 1023 Default value 0 COPIER DISPLAY HT C DLTA C Y Display of ARCDAT screen C Y density differ Lv 2 Details To display the difference be...

Page 590: ...ed SUM B K2 Not used SUM C Y2 Not used SUM C M2 Not used SUM C C2 Not used SUM C K2 Not used DLT A Y2 Not used DLT A M2 Not used DLT A C2 Not used DLT A K2 Not used DLT B Y2 Not used DLT B M2 Not used...

Page 591: ...Tray Full Sensor PS28 paper no paper 9 Spare Duplex Sensor no paper paper 10 Main Power Switch OFF detection SW06 ON OFF 11 Fixing pressure release detection signal PS24 engage 12 Fixing safety circui...

Page 592: ...k LED 2 CST 1 Lifter Motor M14 ON OFF 3 ENG1 STP MTR STBY enabling the Stepping Motor rotated by ENG1 4 5 6 7 8 ITB Position Detection LED 9 10 Non All Night PCB 24V supply enable supply 11 Supply pow...

Page 593: ...detect 9 3 Way Unit detection signal detect 10 Pedestal detection signal detect 11 Cassette Pedestal ready signal Ready 12 Toner Bottle Switch Y SW08 detect 13 Toner Bottle Switch M SW09 detect 14 To...

Page 594: ...01 OFF ON 12 CST 3 Size Switch 4 SW102 OFF ON 13 CST 3 Size Switch 5 SW102 OFF ON 14 CST 3 Size Switch 6 SW102 OFF ON 15 CST 3 Size Switch 7 SW102 OFF ON Address bit Name Mark 0 1 P015 0 Cassette Pede...

Page 595: ...reversal sensor SR3 1 Document present 3 ADF fan motor lock detection FM1 1 Locked 2 Not used 1 Document tray width sensor 2 PS1 1 Document present 0 Document tray width sensor 1 PS2 1 Document presen...

Page 596: ...ntrance roller release stopper HP motor_CW M6 CW CCW 0 P009 7 6 5 4 3 2 1 0 P010 7 6 5 4 3 Stack tray paper sensor S15 no paper paper 2 Stack tray lower limit sensor S17 no paper paper 1 Stack tray mi...

Page 597: ...art position horz scan Lv 1 Details To adjust the image reading start position in horizontal scanning direction when black line white line occurs When replacing the CCD Unit clearing the RAM data of t...

Page 598: ...g the RAM data of the Reader Unit enter the value of P PRINT When replacing the Copyboard Glass enter the value of barcode label which is affixed on the glass Use case When replacing the CCD Unit When...

Page 599: ...setting value is changed write the changed value in the service label Display adj set range 256 to 256 Unit 0 001 line Default value 0 COPIER ADJUST CCD 100 RG RG clr displc crrct 100 book mod front L...

Page 600: ...replacing the CCD Unit clearing the RAM data of the Reader Unit enter the value of service label Use case When replacing the CCD Unit When clearing the RAM data of the Reader Unit Adj set operate met...

Page 601: ...N the main power switch Display adj set range 0 to 1 0 Not replaced 1 Replaced Default value 0 COPIER ADJUST CCD MTF3 M1 MTF value 1 setting horz scan Front Lv 1 Details Setting value for MTF filter c...

Page 602: ...y 2 Turn OFF ON the main power switch Display adj set range 20 to 80 Default value 55 Related service mode COPIER FUNCTION CCD MTF CLC COPIER ADJUST CCD MTF3 M9 MTF value 9 setting horz scan Front Lv...

Page 603: ...n Do not use this at the normal service Display adj set range 20 to 80 Default value 55 Related service mode COPIER FUNCTION CCD MTF CLC COPIER ADJUST CCD MTF3 S6 MTF value 6 setting vert scan Front L...

Page 604: ...ution Do not use this at the normal service Display adj set range 20 to 80 Default value 55 Related service mode COPIER FUNCTION CCD MTF CLC COPIER ADJUST CCD MTF4 M4 MTF value 4 setting horz scan Bac...

Page 605: ...ution Do not use this at the normal service Display adj set range 20 to 80 Default value 55 Related service mode COPIER FUNCTION CCD MTF CLC COPIER ADJUST CCD MTF4 S2 MTF value 2 setting vert scan Bac...

Page 606: ...h Caution Do not use this at the normal service Display adj set range 20 to 80 Default value 55 Related service mode COPIER FUNCTION CCD MTF CLC COPIER ADJUST CCD MTF4 S12 MTF value 12 setting vert sc...

Page 607: ...set operate method Enter the setting value switch negative positive by key and press OK key Caution Do not use this at the normal service Display adj set range 0 to 127 Unit 1 line Default value 0 COP...

Page 608: ...rn OFF ON the main power switch Display adj set range 36 to 36 Default value 0 T 8 18 COPIER ADJUST DENS SGNL C Adj C toner dens tgt VL initialization Lv 1 Details To adjust the offset of the C toner...

Page 609: ...Adj set operate method 1 Enter the setting value and then press OK key 2 Turn OFF ON the main power switch Caution Take necessary action in accordance with the instructions from the Quality Support D...

Page 610: ...8 Unit Target value 16 Default value 0 COPIER ADJUST DENS DMAX M Adj D max ctrl M color dens target VL Lv 2 Details An image failure might occur because the density target value of the D max control b...

Page 611: ...DJUST DENS P TG K Adj of ATR control Bk color target value Lv 2 Details To adjust the offset of the ATR patch target value for Bk When the target value determined upon initialization is changed densit...

Page 612: ...range 0 to 1000 Unit 1 pixel Default value 94 BLANK L Adjustment of left edge margin Lv 1 Details To adjust the margin on the left edge of paper As the value is incremented by 1 the margin is increas...

Page 613: ...Maintenance Adjust Image Quality Auto Adjust Gradation Full Adjust Adjustment Maintenance Adjust Image Quality Density Adjustment Mode COPIER ADJUST V CONT VCONT M Adj of M color contrast potential L...

Page 614: ...ller or a transfer failure occurs In a low humidity environment e g winter in North America or Japan the output may not be changed by increasing the value In principle the adjustment of the density sh...

Page 615: ...play adj set range 8 to 3 Unit 10 V Default value 0 Related service mode COPIER ADJUST V CONT VBACK Y VBACK M VBACK K Related user mode Adjustment Maintenance Adjust Image Quality Auto Adjust Gradatio...

Page 616: ...en replacing the CCD Unit When clearing the RAM data of the Reader Unit Adj set operate method 1 Enter the setting value switch negative positive by key and press OK key 2 Turn OFF ON the main power s...

Page 617: ...e Lv 1 Details To adjust the bright area density and color balance of M As the greater value is set the image gets darker Lower the value when the background cannot be read correctly because the densi...

Page 618: ...alance Use case Do not use this when the machine is operating correctly Adj set operate method 1 Enter the setting value switch negative positive by key and press OK key 2 Turn OFF ON the main power s...

Page 619: ...n OFF ON the main power switch Display adj set range 8 to 8 Default value 0 Related user mode Adjustment Maintenance Adjust Image Quality Color Balance COPIER ADJUST COLOR HD OFS Y Color balance adj o...

Page 620: ...is operating correctly Adj set operate method 1 Enter the setting value switch negative positive by key and press OK key 2 Turn OFF ON the main power switch Display adj set range 8 to 8 Default value...

Page 621: ...lue is set the image gets darker Use case Do not use this when the machine is operating correctly Adj set operate method 1 Enter the setting value switch negative positive by key and press OK key 2 Tu...

Page 622: ...America or Japan the output may not be changed by increasing the value Adj set operate method Enter the setting value and then press OK key Caution Do not use this when the machine is operating corre...

Page 623: ...current control in plain paper 1 2 speed Use case When a image failure sand like image occurs Adj set operate method 1 Enter the setting value switch negative positive by key and press OK key 2 Turn...

Page 624: ...ted service mode COPIER ADJUST HV TR TR ENV1 TR PPR1 TR CLR1 TR DUP1 Supplement memo Up to 8 patterns by 2TR TGT1 to 8 can be individually set COPIER ADJUST HV TR 2TR TGT2 Sec trns indiv set target cu...

Page 625: ...service mode COPIER ADJUST HV TR TR ENV3 TR PPR3 TR CLR3 TR DUP3 Supplement memo Up to 8 patterns by 2TR TGT1 to 8 can be individually set COPIER ADJUST HV TR 2TR TGT4 Sec trns indiv set target currn...

Page 626: ...service mode COPIER ADJUST HV TR TR ENV5 TR PPR5 TR CLR5 TR DUP5 Supplement memo Up to 8 patterns by 2TR TGT1 to 8 can be individually set COPIER ADJUST HV TR 2TR TGT6 Sec trns indiv set target currn...

Page 627: ...service mode COPIER ADJUST HV TR TR ENV7 TR PPR7 TR CLR7 TR DUP7 Supplement memo Up to 8 patterns by 2TR TGT1 to 8 can be individually set COPIER ADJUST HV TR 2TR TGT8 Sec trns indiv set target currn...

Page 628: ...er Bond paper Textured paper Labels Punched paper Default value 1 Related service mode COPIER ADJUST HV TR TR ENV1 TR CLR1 TR DUP1 2TR TGT1 COPIER ADJUST HV TR TR PPR2 Sec trns indiv setting paper typ...

Page 629: ...er Bond paper Textured paper Labels Punched paper Default value 1 Related service mode COPIER ADJUST HV TR TR ENV3 TR CLR3 TR DUP3 2TR TGT3 COPIER ADJUST HV TR TR PPR4 Sec trns indiv setting paper typ...

Page 630: ...er Bond paper Textured paper Labels Punched paper Default value 1 Related service mode COPIER ADJUST HV TR TR ENV5 TR CLR5 TR DUP5 2TR TGT5 COPIER ADJUST HV TR TR PPR6 Sec trns indiv setting paper typ...

Page 631: ...tion is satisfied the target current that is set in 2TR TGT8 is applied to the Secondary Transfer Outer Roller Use case When an image failure that differs due to the paper type occurs mottled image de...

Page 632: ...5 9 to 15 g m3 3 High humidity 15 1 g m3 and more Default value 1 Related service mode COPIER ADJUST HV TR TR PPR3 TR CLR3 TR DUP3 2TR TGT3 COPIER ADJUST HV TR TR ENV4 Sec trns indiv setting environme...

Page 633: ...midity Absolute moisture content 5 8 g m3 and less 2 Normal humidity 5 9 to 15 g m3 3 High humidity 15 1 g m3 and more Default value 1 Related service mode COPIER ADJUST HV TR TR PPR7 TR CLR7 TR DUP7...

Page 634: ...play adj set range 1 to 2 1 Color mode 2 B W mode Default value 1 Related service mode COPIER ADJUST HV TR TR ENV3 TR PPR3 TR DUP3 2TR TGT3 COPIER ADJUST HV TR TR CLR4 Sec trns indiv setting color mod...

Page 635: ...nge 1 to 2 1 Color mode 2 B W mode Default value 1 Related service mode COPIER ADJUST HV TR TR ENV7 TR PPR7 TR DUP7 2TR TGT7 COPIER ADJUST HV TR TR CLR8 Sec trns indiv setting color mode set 8 Lv 2 De...

Page 636: ...sided 2 Auto 2 sided 3 Multi purpose Tray 2 sided Default value 1 Related service mode COPIER ADJUST HV TR TR ENV3 TR PPR3 TR CLR3 2TR TGT3 COPIER ADJUST HV TR TR DUP4 Sec trns indiv setting feed side...

Page 637: ...dition of environment paper type paper weight color mode and feed side that are set in TR ENV8 TR PPR8 TR CLR8 and TR DUP8 When this condition is satisfied the target current that is set in 2TR TGT8 i...

Page 638: ...tty mark or mottled image occurs Decrease the value if white spots occur The setting is enabled in an environment set by COPIER OPTION IMG TR TRENVSW Use case When an image failure due to the primary...

Page 639: ...it 0 1 mm Default value 0 T 8 25 COPIER ADJUST FEED ADJ ADJ C2 Cassette2 write start pstn in horz scan Lv 1 Details To adjust the image write start position in the horizontal scanning direction when f...

Page 640: ...r the setting value switch negative positive by key and press OK key Display adj set range 100 to 100 Unit 0 1 mm Default value 0 COPIER ADJUST FEED ADJ ADJ C3RE Write start pstn in horz scan Cst3 2nd...

Page 641: ...adj set range 50 to 50 Unit 0 1 mm Default value 0 COPIER ADJUST FEED ADJ REG SPD Speed adjustment of Registration Motor Lv 1 Details To adjust the 1 1 speed of the Registration Motor As the value is...

Page 642: ...t range 3 to 3 Default value 0 ACS EN Set judgment area in ACS mode front side Lv 2 Details To set the judgment area in ACS mode As the greater value is set the judgment area is widened Use case When...

Page 643: ...f the value is too large moire is likely to occur in an output image of COPY and SEND To match the image quality with that of the second side in the 1 path duplex stream reading mode decrease the valu...

Page 644: ...closing the Front Door Use case When E020 02B1 or E020 0260 occurred When C color density occurred When replacing or cleaning the C Hopper Unit Adj set operate method Select the item and then press OK...

Page 645: ...ion such as the device counter failure and consumables etc to the sales company s server via SOAP protocol COPIER FUNCTION INSTALL COM TEST Dis connect result w Sales Co s server Lv 1 Details To displ...

Page 646: ...via SOAP protocol COPIER FUNCTION INSTALL BRWS ACT ON OFF of service browser Lv 1 Details To set ON OFF of service browser ON OFF of service browser switches whenever the main power switch is turned O...

Page 647: ...r which is usually used by the user on the Copyboard Glass Use case When replacing the Copyboard Glass When replacing the CCD Unit When clearing the RAM data of the Reader Unit Adj set operate method...

Page 648: ...ch Panel of the Control Panel Use case When replacing the LCD Panel Adj set operate method 1 Select the item and then press OK key 2 Press the 9 in sequence T 8 31 PART CHK COPIER FUNCTION PART CHK FA...

Page 649: ...SL T 8 32 CLEAR COPIER FUNCTION CLEAR ERR Clear of error code Lv 1 Details To clear error codes E000 E001 E002 E003 E717 E719 Use case At error occurrence Adj set operate method 1 Select the item and...

Page 650: ...ng values for Paper Type Management Settings Adjustment Maintenance Function Settings Set Destination Address Lists Management Settings Department ID Management Use case When clearing various setting...

Page 651: ...ata inconsistency occurs Display adj set range At normal termination OK At abnormal termination NG Related service mode COPIER FUNCTION INSTALL E RDS RGW PORT RGW ADR COM LOG COPIER FUNCTION CLEAR KEY...

Page 652: ...Required time Approx 15 seconds T 8 33 T 8 34 COPIER FUNCTION MISC P TRS DATA Moving memory reception data to Inbox Lv 2 Details To move the data received in memory to Inbox Use case When moving the d...

Page 653: ...e Process Cartridge ITB When service mode is completed the setting value is automatically returns to 0 at the time of opening and closing the door Use case When removing and then installing replacing...

Page 654: ...P Backup of DC Controller PCB SRAM Lv 2 Details To back up the setting data in SRAM of the DC Controller PCB Use case When replacing the DC Controller PCB for troubleshooting at the time of trouble oc...

Page 655: ...d service mode COPIER FUNCTION DBG LOG LOG TRIG COPIER FUNCTION DBG LOG LOG TRIG Set of debug log storage condition Lv 1 Details To set the conditions timing types etc to automatically store the debug...

Page 656: ...and then press OK key LOG DEL Clear of debug log Lv 2 Details To delete the debug log file The debug log setting is not reset Use case When clearing the debug log Adj set operate method Select the ite...

Page 657: ...scanning area from the specified paper size When the paper size is larger than the original size selecting ON reduces productivity because the scanning area gets larger Use case When matching the sca...

Page 658: ...the setting at shipment COPIER OPTION FNC SW ORG LGL Special paper size set in DADF mode LGL Lv 2 Details To set the size of special paper LGL configuration that cannot be recognized in DADF stream r...

Page 659: ...FNC SW ATR12 SW COPIER OPTION FNC SW INTROT 2 Set of auto adjustment execute interval Lv 1 Details To set the paper interval to execute auto adjustment D max control D half control As the value is in...

Page 660: ...efault value 0 Related service mode COPIER OPTION DSPLY SW FXMSG SW COPIER OPTION FNC SW KSIZE SW Set of Chinese paper K size support Lv 2 Details To set to detect display the Chinese paper K size pap...

Page 661: ...set to enable disable automatic connection when the USB device is disconnected With the setting to disable automatic connection USB device cannot be used if disconnecting and then connecting the USB...

Page 662: ...od 1 Enter the setting value and then press OK key 2 Turn OFF ON the main power switch Display adj set range 0 to 1 0 1 sided 1 2 sided Default value 1 Related service mode COPIER FUNCTION MISC P P PR...

Page 663: ...and then press OK key 2 Turn OFF ON the main power switch Display adj set range 0 to 1 0 Registered PDL license is enabled 1 Disabled Default value 0 COPIER OPTION FNC SW LOCLFIRM Set to allow firmwar...

Page 664: ...on Default value The value differs according to the location Related service mode COPIER OPTION FNC SW MODEL SZ COPIER OPTION FNC SW PDL Z LG Setting of draw algorithm Lv 1 Details To switch the draw...

Page 665: ...get approval from the user by telling that the downtime is increased if image quality is prioritized and the color displacement is increased if productivity is prioritized Display adj set range 0 to 2...

Page 666: ...toner level warning mssg Lv 2 Details To set the threshold value of residual toner in the toner bottle When the residual toner level becomes lower than the threshold a warning message of Toner is low...

Page 667: ...preferring to hide the alarm until the toner runs out Adj set operate method 1 Enter the setting value and then press OK key 2 Turn OFF ON the main power switch Display adj set range 0 to 1 0 ON 1 OF...

Page 668: ...alize After Replacing Parts Fixing Unit COPIER OPTION DSPLY SW PUMF DSP Init aftr MP Tray Pckup Rol rplce usemod Lv 1 Details To set whether to display Ppr Feed Roller Separation Pad of MP Tray on Ini...

Page 669: ...ter Replacing Parts Paper Feed Rollers x 2 of Drawer 4 UI CUSTM ON OFF of Quick Menu screen display Lv 2 Details To set ON OFF of the Quick Menu screen on the Control Panel Use case When not displayin...

Page 670: ...te method Enter the setting value switch negative positive by key and press OK key Display adj set range 3 to 3 Unit 3 deg C Default value 0 TMP TBL3 Not used Lv 1 Details COPIER OPTION IMG FIX TMP TB...

Page 671: ...ate method Enter the setting value switch negative positive by key and press OK key Display adj set range 2 to 2 2 10 deg C 1 5 deg C 0 0 deg C 1 5 deg C 2 10 deg C Unit 5 deg C Default value 0 COPIER...

Page 672: ...e even performing auto gradation adjustment Adj set operate method 1 Enter the setting value and then press OK key 2 Turn OFF ON the main power switch 3 Execute full adjustment of auto gradation adjus...

Page 673: ...o 1 with an old ITB ghost due to re transfer gets worse The value is maintained even if the DCON cleared Display adj set range 0 to 2 0 Old type 1 New type 2 Not used Default value The value differs a...

Page 674: ...4 Low humidity environment Normal humidity environment 5 Low humidity environment High humidity environment 6 Normal humidity environment High humidity environment 7 OFF Default value 0 Related servi...

Page 675: ...ion Lv 2 Details To set ON OFF of idle rotation of the Drum Unit to be performed first time for the day Although idle rotation is not performed in the normal operation to extend the life of Drum Unit...

Page 676: ...leviation of foggy image When alleviating foggy image which occurs since the parts are close to the end of life Adj set operate method Enter the setting value and then press OK key Caution Be sure to...

Page 677: ...ll granularity low dot stability 1 Small granularity low dot stability color mode Large granularity high dot stability B W mode 2 Large granularity high dot stability Default value 2 COPIER OPTION IMG...

Page 678: ...ol of full correction at the time of D half control other than full correction Adj set operate method 1 Enter the setting value and then press OK key 2 Turn OFF ON the main power switch Display adj se...

Page 679: ...ight occur and paper might wind around the Fixing Assembly Display adj set range 0 to 1 0 Toner deposit amount is not limited 1 Toner deposit amount is limited to the specified amount Default value 1...

Page 680: ...oo light in the case of 1200 dpi print Adj set operate method 1 Enter the setting value and then press OK key 2 Turn OFF ON the main power switch Display adj set range 0 to 4 Default value 2 Supplemen...

Page 681: ...t operate method Enter the setting value switch negative positive by key and press OK key Display adj set range 2 to 2 Unit 5 deg C Default value 0 COPIER OPTION IMG SPD ARC INT1 Set of ARCDAT interru...

Page 682: ...lue 0 Related service mode COPIER FUNCTION CLEANING TBLT CLN ITBB TMG Setting of ITB cleaning sheet interval Lv 1 Details To set interval at which black band is formed to lubricate the area between th...

Page 683: ...value is incremented by 1 the fixing speed changes by 0 1 Decrease the value when fine line displacement occurs on trailing edge of envelop and increase the value when wrinkles occur Use case When fi...

Page 684: ...key 2 Turn OFF ON the main power switch Display adj set range 0 to 65535 Default value 25 COPIER OPTION NETWORK POP3PN Setting of POP3 reception port number Lv 2 Details To set POP3 reception port num...

Page 685: ...approve e mail transmission only when it s authenticated COPIER OPTION NETWORK NS PLNWS Limit clear text auth at SMTP auth encry Lv 2 Details To restrict use of PLAIN LOGIN authentication which is cl...

Page 686: ...er s request Adj set operate method 1 Enter the setting value and then press OK key 2 Turn OFF ON the main power switch Display adj set range 1 to 65535 Default value 515 Supplement memo LPD port Netw...

Page 687: ...PTION NETWORK IFX CHIG Set operation by IFAX recv mail content Lv 1 Details To set the number of characters for the IFAX received mail content so that the mail is not printed forwarded when the charac...

Page 688: ...Unit second Default value 30 IKERETRY Setting of IKE retry times Lv 1 Details To set the number of retries in the case of no response from the communication target at the time of IKE packet transmiss...

Page 689: ...on reception port of a fax client Adj set operate method 1 Enter the setting value and then press OK key 2 Turn OFF ON the main power switch Display adj set range 0 to 65535 Default value 29400 Relate...

Page 690: ...e Settings Preferences Network TCP IP Settings IPv6 Settings IP Address Range Settings Use case When using the IP address block function Adj set operate method Enter the setting value and then press O...

Page 691: ...et whether to accept import from the address book maintenance tool Use case When executing import from the address book maintenance tool Adj set operate method 1 Enter the setting value and then press...

Page 692: ...according to the setting value Display adj set range 0 to 3 0 OFF 1 15 seconds 2 30 seconds 3 60 seconds Default value 0 COPIER OPTION CUSTOM TNSNS CL Set Tonr Supply Sensr Y M C threshold VL Lv 2 Det...

Page 693: ...OFF of auto sleep function Use case Upon user s request Adj set operate method 1 Enter the setting value and then press OK key 2 Turn OFF ON the main power switch Display adj set range 0 to 1 0 OFF 1...

Page 694: ...v 2 Details To set date time display format according to the country or region After the display format is set with this mode the order of date is reflected to the followings Preferences Timer Energy...

Page 695: ...set operate method 1 Enter the setting value and then press OK key 2 Turn OFF ON the main power switch Display adj set range 0 to 1 0 Enabled 1 Disabled Default value 0 COPIER OPTION USER P CRG LF ON...

Page 696: ...t Color Settings for Copy Use Auto Color Black Selection COPIER OPTION USER DFLT BOX Set of color mode for box print Lv 1 Details To set the default color mode for box print operation Use case Upon us...

Page 697: ...tion Settings Send E Mail I Fax Settings Maximum Data Size for Sending Supplement memo Specify the upper limit value for transmission data size in user mode COPIER OPTION USER IFAX PGD Set page split...

Page 698: ...t operate method 1 Enter the setting value and then press OK key 2 Turn OFF ON the main power switch Display adj set range 0 to 65535 0 to 7 Spare 8 Strokeadjustment is enabled 9 to 65535 Spare Defaul...

Page 699: ...with Bit definition Bit0 Function to obtain image file 0 OFF 1 ON Bit1 Function to compose form registration 0 OFF 1 ON Bit2 Function to edit document 0 OFF 1 ON Default value 0 Related service mode...

Page 700: ...the main power switch Caution To restrict addresses for transmission be sure to manually delete them because the addresses registered in the Address Book can be used Display adj set range 0 to 1 0 En...

Page 701: ...HDD Data Complete Deletion Hard Disk Data Complete Deletion COPIER OPTION USER SNMP COA Inside comty name SNMPaccess limit admin Lv 2 Details To restrict SNMP access by the community name administrat...

Page 702: ...Use MEAP Driver for USB External Device By selecting 0 Hide the item is not displayed and the user administrator cannot change the setting of the MEAP driver for the USB external memory device Use ca...

Page 703: ...ictive value when the switch is ON To correct the predictive value set the service mode according to ON OFF of the Cassette Heater at the time of installation Use case At installation set according to...

Page 704: ...per Settings A5R STMTR Paper Selection COPIER OPTION CST CST2 P2 Setting of Cassette 2 paper size Lv 1 Details To set the paper size used in Cassette 2 Adj set operate method Enter the setting value a...

Page 705: ...Display adj set range 0 to 28 0 to 27 Not used 28 B OFI Default value 0 COPIER OPTION CST CST3 U1 Set cst 3 oversea special ppr category 1 Lv 1 Details To set the overseas special paper category 1 us...

Page 706: ...e restored COPIER OPTION USER CONTROL AFN PSWD 1 COPIER OPTION NETWORK DA CNCT 1 COPIER OPTION DSPLY SW UI BOX UI SEND UI FAX 0 IE Settings IE Function Priority ON Preferences Network TCP IP Settings...

Page 707: ...f sheets processing performance of the printer engine is decreased depending on pickup location Display adj set range 0 to 2 0 No support 1 Priority on speed 2 Priority on upper limit number of sheets...

Page 708: ...e 128 Related user mode Preferences Accessibility Voice Navigation Settings Tune Microphone COPIER OPTION ACC SRL SPSW Setting of Serial I F Kit support Lv 1 Details To set the support level of the Se...

Page 709: ...of SEND function when transfer is disabled Use case When checking whether SEND function is installed Adj set operate method 1 Select ST SEND 2 Enter 0 and then press OK key When installation has been...

Page 710: ...DF 2 Enter 0 and then press OK key The transfer license key is displayed under TR EXPDF Caution This mode is enabled when SEND function is installed for Japan Display adj set range 24 digits COPIER OP...

Page 711: ...ce Adj set operate method 1 Select ST VNC 2 Enter 0 and then press OK key The transfer license key is displayed under TR VNC Display adj set range 24 digits COPIER OPTION LCNS TR ST WEB Install state...

Page 712: ...key is displayed under TR WTMRK Display adj set range 24 digits COPIER OPTION LCNS TR ST TSPDF Install state dis of Time Stamp PDF JP Lv 2 Details To display installation state of Time Stamp PDF JP on...

Page 713: ...enabled when SEND function is installed Display adj set range 24 digits COPIER OPTION LCNS TR ST AMS Install state dis of Access Management System Lv 2 Details To display installation state of Access...

Page 714: ...cense key is displayed under TR PCL Display adj set range 24 digits COPIER OPTION LCNS TR ST PSLI5 Install state dis PS LIPS4 LIPS LX JP Lv 2 Details To display installation state of PS LIPS4 LIPS LX...

Page 715: ...ect ST PSPCL 2 Enter 0 and then press OK key The transfer license key is displayed under TR PSPCL Display adj set range 24 digits COPIER OPTION LCNS TR ST PCLUF Install state dis of PCL UFR II functio...

Page 716: ...nd then press OK key The transfer license key is displayed under TR LXUFR Display adj set range 24 digits COPIER OPTION LCNS TR ST HDCR2 Install state dis HDD Init All Data Set Lv 2 Details To display...

Page 717: ...t ST AFAX 2 Enter 0 and then press OK key The transfer license key is displayed under TR AFAX Display adj set range 24 digits COPIER OPTION LCNS TR ST REPDF Install state dis Reader Extensions PDF Lv...

Page 718: ...evice Adj set operate method 1 Select ST XPS 2 Enter 0 and then press OK key The transfer license key is displayed under TR XPS Display adj set range 24 digits ST HDDOP Install state dis of HDD option...

Page 719: ...perate method Enter the setting value and then press OK key Display adj set range 0 to 1 0 Used 1 Not used DENS Y Adj of Y color density at test print Lv 1 Details To adjust Y color density when perfo...

Page 720: ...e and then press OK key Display adj set range 0 to 1 0 Not output 1 Output Default value 1 F M SW Setting of PG full color mono color Lv 1 Details To set for the output in full color monochrome color...

Page 721: ...r to only display the device configuration in the System Monitor screen when supporting BMlinks When the setting is switched the Status and Log are not displayed Use case When supporting BMlinks Adj s...

Page 722: ...size 1 small size 1 A blank sheet is not counted Display adj set range 0 to 99999999 2 SIDE 2 sided copy print counter Lv 1 Details To count up when the paper is delivered outside the machine accordi...

Page 723: ...se When checking the usage status of toner Unit Number of blocks Default value 0 T 8 62 COPIER COUNTER MISC T SPLY C C toner supply counter Lv 1 Details Number of C color toner supply blocks Counted f...

Page 724: ...o change the estimated life Select the item enter the value and then press OK key Caution Clear the counter value after replacement Display adj set range 0 to 99999999 Default value 0 COPIER COUNTER D...

Page 725: ...tem and then press Clear key To change the estimated life Select the item enter the value and then press OK key Caution Clear the counter value after replacement Display adj set range 0 to 99999999 De...

Page 726: ...r DADF Lv 1 Details 1st line Total counter value from the previous replacement 2nd line Estimated life Use case When checking the consumption level of parts replacing the parts Adj set operate method...

Page 727: ...operate method To clear the counter value Select the item and then press Clear key To change the estimated life Select the item enter the value and then press OK key Caution Clear the counter value af...

Page 728: ...which is stored in the controller A sheet of large size paper with 5 image ratio is counted as small size with 10 image ratio x 1 sheet T 8 68 V2 CNTR COPIER COUNTER V2 CNTR TOTAL Video count total co...

Page 729: ...f life in percentage When a new part is set the value becomes 0 Use case When checking the life of Drum Unit Display adj set range 0 to 999 Unit C DRM LF Display of Drum Unit C life Lv 1 Details To di...

Page 730: ...0 to 50 Unit 0 1 mm Default value 0 T 8 71 FEEDER ADJUST LA SPEED Fine adj of DADF image magnifictn front Lv 1 Details To adjust the image magnification in vertical scanning direction for DADF scannin...

Page 731: ...perated The fan is activated by FAN ON Use case At operation check Adj set operate method Enter the value and then press OK key Display adj set range 0 to 1 0 Fan FM1 1 Not used Related service mode F...

Page 732: ...OK key is pressed STOP is not displayed Required time Approx 5 seconds Related service mode FEEDER FUNCTION MTR CHK ROLL CLN Rotation of DADF Rollers Lv 1 Details To rotate for cleaning the DADF Rolle...

Page 733: ...0 to 50 Unit 0 1 mm Default value 0 SORTER ADJUST STP NTN Adj of Staple Needle pitch A4 Lv 1 Details To adjust the pitch between needles for 2 point stapling As the value is incremented by 1 the pitch...

Page 734: ...hod 1 Enter the setting value and then press OK key 2 Turn OFF ON the main power switch Caution When 1 is set staple operation or alignment operation is not executed Set 0 normally Display adj set ran...

Page 735: ...splay Default value 0 MENU 4 Hide dis of printer setting menu level 4 Lv 2 Details To set whether to display or hide the level 4 of printer setting menu Use case Upon user s request Adj set operate me...

Page 736: ...9 9 Installation Installation How to Check this Installation Procedure Checking before Installation Table of Options Combination Checking the Contents Unpacking Installation Procedure...

Page 737: ...irable to see the installation site in advance before bringing in the machine to the user s site Checking Power Supply 1 There must be a power outlet properly grounded and rated as indicated 10 for ex...

Page 738: ...mm or more When the Color Image Reader Unit D1 Inner Finisher C1 and Copy Tray J1 are attached 1 139 mm 1 250 mm 1 136 mm 500 mm or more 500 mm or more 500 mm or more F 9 3 F 9 4 NOTE Europe When imag...

Page 739: ...the installation work so that the machine becomes used to the room temperature 2 Weight of the machine is approx 95kg the host machine with 2 cassettes ADF Be sure to perform the work in accordance w...

Page 740: ...leaning Position Label 7 Copy Prohibition Label 2 Right Lower Cover X 1 3 Reverse Trailing Edge Guide X 1 Use only when the Cassette Pedestal is not installed Included in the model with 3 Way Unit onl...

Page 741: ...tion Label 1 1 1 Hinge Caution Label 2 1 1 is NONE T 9 2 CD Guides Check the contents against the following North America Australia Korea Taiwan Singapore Latin America e Manual 1 1 1 1 1 Setup Guide...

Page 742: ...tion Procedure p 9 22 2 Holding the 4 handles on the left and right sides lift the main body down from pallet CAUTION He maximum weight of the machine including the approx 95kg the host machine with 2...

Page 743: ...Cassette Release button and pull out the Cassette 1 9 Remove the Lifter Retainer Member while rotating it in the direction of the arrow 10 Return the Cassette 1 to its original position F 9 9 F 9 10...

Page 744: ...Protection Cap of the Toner Container while rotating it in the direction of the arrow 6 Align the arrow marked on the ring near the end of the Toner Container with the arrow marked at the Toner Contai...

Page 745: ...Toner supply and initialization of the Developing Assembly and the Drum are automatically performed When toner supply is completed the operation stops Approx 4 minutes It is possible to perform Instal...

Page 746: ...f not installing the Cassette Pedestal install the Right Lower Cover 2 Install the 4 Handle Covers 2 Claw each Claw Claw Claw Claw x8 F 9 17 F 9 18 Securing the Host Machine In the Case of the Machine...

Page 747: ...to the specified size Side Guide Plate Lever Side Guide Plate Rear Edge Guide Plate Rear Edge Guide Plate Lever 4 Place paper and open the cover at insertion area of the Size Plate Paper Cover F 9 20...

Page 748: ...sided copy mentioned later means the second side in the image formation order With this equipment the second side in the image formation order at the time of 2 sided copy print is equivalent to the fi...

Page 749: ...n the 3 Fixation Screws F 9 25 F 9 26 5 Move the Adjustment Plates back and forth according to the scale values checked in step 3 As the Adjustment Plate is moved toward the rear by 1 scale the left e...

Page 750: ...ted by 1 the left edge margin is decreased by 0 1mm 3 Enter the value same as the left edge margin adjustment value for the 2nd side of the Cassette 1 to the side registration adjustment value for the...

Page 751: ...in service mode is incremented by 1 the left edge margin is decreased by 0 1mm 4 Turn OFF and then ON the main power switch to enable the setting value 5 Write down the new adjustment value in the se...

Page 752: ...ed by 1 the leading edge margin is decreased by 0 1mm 4 Turn OFF ON the main power switch to enable the setting value 5 Write down the new adjustment value in the service label REGIST F 9 32 Leading E...

Page 753: ...ce Book Holder 1 Install the Service Book Holder 4 Hooks NOTE At installation be sure that a click sound is heard F 9 34 Affixing the Label 1 IAffix the Cleaning Position Label of the appropriate lang...

Page 754: ...Connection CAUTION Be sure to use the network cable with Category 5e or higher In addition a sealed type STP cable is recommended Using the non shield type can affect the peripheral electrical equipme...

Page 755: ...say No response from the host therefore execute the following troubleshooting Network Troubleshooting Checking Connection of the Network Cable To check whether the network cable is properly connected...

Page 756: ...ck with the loopback address 1 Select Settings Registration Preferences Network TCP IP Settings IPv4 Settings PING command enter the IP address 127 0 0 1 with the numeric keypad and then press Start k...

Page 757: ...to install it and then install the Toner Container If the machine is used as a copier model Printer Cover D1 is required Checking the Contents Host machine 1 Control Panel X 1 2 Fixation Plate Right X...

Page 758: ...Model for Europe Installation Procedure Checking the Contents Host machine CD Guides Check the contents against the following imageRUNNER ADVANCE C2030L C2020L imageRUNNER ADVANCE C2030i C2020i e Manu...

Page 759: ...Pedestal 2 Installing the DADF if it is an option Refer to Installation Procedure for the DADF 3 Installing the host machine NOTE When installing the host machine and the USB Device Port at the same...

Page 760: ...Unit Protection Member 5 Close the Front Cover F 9 42 F 9 43 6 Press the Cassette Release button and pull out the Cassette 1 7 Remove the Lifter Retainer Member while rotating it in the direction of...

Page 761: ...er Top Front Cover are secured with tapes Be careful not to drop them when removing the tapes Printer Top Front Cover Printer Top Cover 2 Remove the Front Cover Adapter BC from the Printer Top Front C...

Page 762: ...er Boss Claw F 9 49 7 Fix the Printer Top Cover while pushing it from above 1 Boss 8 Secure the Printer Top Cover 5 Screws Binding M4x6 packed with the Printer Cover NOTE The screws should be tightene...

Page 763: ...with the host machine x4 Boss Boss Hook 11 Remove the Right Upper Sub Cover Unit NOTE If the 3 Way Unit is installed open the Right Lower Cover and the Right Upper Cover x2 F 9 52 F 9 53 12 Open the...

Page 764: ...Wire Saddles 17 Install the Lower Cover small removed in step 12 1 Protrusion 1 Claw x2 x2 F 9 56 F 9 57 18 Hold the Control Panel Cable and turn over the Control Panel CAUTION When installing the Con...

Page 765: ...the A part of the Control Panel onto the Fixation Plate Left and sliding it in the direction of the arrow 1 Claw 1 Protrusion 2 Bosses Boss A Claw Protrusion F 9 59 20 Secure the Control Panel 4 Scre...

Page 766: ...t to lift the Printer Upper Cover too high when installing the Reader Right Cover x2 F 9 61 23 Install the Reader Left Cover with the Printer Upper Cover slightly lifted 3 Claws 2 Screws RS Tightening...

Page 767: ...Control Interface Kit A1 beforehand The following Removing Main Controller PCB 1 there are 3 procedures based on the installation combination Combination pattern Expansion Bus F2 IPSec Security Board...

Page 768: ...he contents Wireless LAN Board B2 Checking the contents IPSec Board B2 1 IPSec Security PCB X 1 3 Wireless LAN Auxiliary Plate x 1 2 Screw TP M3x6 X 2 CD Guides FCC IC Sheet F 9 65 Checking the conten...

Page 769: ...te X 1 11 Wireless LAN Support Plate X 1 8 Screw TP M3x6 X 5 Use 2 of them F 9 66 F 9 67 NOTE 1 Be sure to keep the remaining of the 3 sheets of tape as it might be needed for later use CD Guides FCC...

Page 770: ...over 2 Screws 3 Claws x2 2 Remove the 2 screws securing the Rear Upper Cover 1 and the Rear Upper Cover 2 3 Open the Waste Toner Box 4 Remove the Rear Upper Covers Rear Upper Cover 1 and Rear Upper Co...

Page 771: ...oard B2 Simultaneously Installing the Expansion Bus F2 1 Install the PCI Bus Expansion PCB to the PCI Riser Support Plate by pressing the PCB against the curved portion of the plate 2 Screws TP M3x6 x...

Page 772: ...to the power outlet 2 Open the switch cover and turn ON the main power switch 3 Settings Reristration Preference Network Confirm Network Connection Set Changes turn it ON 4 Turn OFF and then ON the m...

Page 773: ...to install the Bulkhead Unit with the flat side of the terminal up F 9 77 x2 F 9 78 2 Remove the Wireless LAN Auxiliary Plate The removed Wireless LAN Auxiliary Plate will not be used 2 Screws The rem...

Page 774: ...Check that the terminal is connected properly 5 Install the PCI Bus Expansion PCB to the PCI Riser Support Plate by pressing the PCB against the curved portion of the plate 2 Screws TP M3x6 Included i...

Page 775: ...rd may be disconnected from the connector of the PCI Bus Expansion PCB Check that they are connected properly x6 F 9 85 NOTE In the case of installing the IPSec Security Board Combination Pattern 3 be...

Page 776: ...tenna to a position where the MFP Antenna will not be caught by the ADF when it is opened and closed 60mm B MFP Antenna Antenna Tape A 2 Remove the covers of the 3 Cord Guides F 9 87 F 9 88 3 Remove t...

Page 777: ...NOTE When changing the settings upon user s request it is required to log in as a system manager in accordance with instructions from the user administrator When IPSec Security Board has already been...

Page 778: ...ling the 3 Way Unit Checking the contents 1 Inner 2 way Tray X 1 2 Insert Pin X 1 4 Second Delivery Full Detection Lever X 1 3 Screw TP M3x6 X 1 F 9 92 Check Items when Turning OFF the Main Power Chek...

Page 779: ...2 2 Remove the Second Delivery Cover The removed Delivery Cover and screws are no longer used 1 Screw 1 Claw F 9 94 F 9 95 3 Open the Right Lower Cover and the Right Upper Cover 4 Install the Second D...

Page 780: ...he Reverse Trailing Edge Guide removed in step 1 2 Claws NOTE When installing the 3 Way Unit simultaneously install the Reverse Trailing Edge Guide included in the package of the 3 Way Unit x2 F 9 98...

Page 781: ...Support Member F 9 100 10 Install the Inner 2 way Tray to the Inner 2 way Tray Support Member by inserting the insert pin into the insertion hole of the Inner 2 way Tray 11 Connect the power plug to t...

Page 782: ...Note at Installation Be sure to install this equipment after installing the 3 Way Unit Checking the contents 1 Copy Tray x 1 F 9 102 Check Items when Turning OFF the Main Power Chek that the main powe...

Page 783: ...4 Open the switch cover and turn ON the Main Power Switch F 9 103 F 9 104 1 Service Mode 2 Select COPIER OPTION ACC OUT TRAY and register 1 3 Turn OFF ON the main power switch 4 Select Settings Regist...

Page 784: ...ution To install the Card Reader C1 the Card Reader Mounting Kit B2 is required Checking the Contents Card Reader C1 Copy Card Reader F1 1 Card Reader Unit X 1 2 Screw RS tight M4x10 X 1 3 Toothed was...

Page 785: ...el and the lamp of the main power supply are turned off then disconnect the power plug Installation Outline Drawing F 9 107 Installation Procedure Removing the Covers 1 Remove the Right Upper Sub Cove...

Page 786: ...by holding A part 1 Screw The removed screw will be used in Installing the Card Reader step 4 2 Connectors for the HDD model CAUTION When handling the hard disc be careful not to vibrate or drop it A...

Page 787: ...position Controller Cover HDD Cover Rear Upper Cover 1 Waste Toner Cover 5 Install the Card Reader Mounting Plate Rear to the Card Reader Mounting Plate Lower 2 Screws Binding M4x6 x2 F 9 113 F 9 114...

Page 788: ...es 1 Screw RS Tightening M4x10 1 Wire Saddle Boss Cap Cover Wire Saddle 10 Connect the Card Reader External Relay Harness to the connector of the Card Reader Unit 1 Connector 1 Edge Saddle F 9 117 F 9...

Page 789: ...ing M4x6 2 Bosses x2 Boss Boss 14 Return the Right Upper Sub Cover to its original position 15 Connect the connector of the Card Reader External Relay Harness to the host machine and install the Conne...

Page 790: ...R OPTION FNC SW CARD RNG and set any value Turn OFF and then ON the main power switch to enable the setting value After that perform from step 1 2 Enter Service Mode COPIER FUNCTION INSTALL CARD and e...

Page 791: ...29 3 Wire saddle large 3pcs WT2 5719 4 Wire saddle small 3pcs WT2 0507 5 Screw 2pcs XB2 8400 609 Note Heater harnese and Wire saddle large are not used For 120V model Get the following service parts r...

Page 792: ...Cover 2 Remove 2 screws to detach the right glass retainer 3 Remove the platen glass x2 F 9 126 4 Move the drive belt in the arrow direction to shift the D unit to the center F 9 127 5 Install the 2 s...

Page 793: ...H1 Installation Procedure Installation Procedure Installation Reader Heater Unit H1 Installation Procedure Installation Procedure 8 Restore the following parts Platen glass Right glass retainer 2 scr...

Page 794: ...this equipment before operation Table of Options Combination Voice Guidance Kit Voice Operation Kit Card Reader Utility Tray No No Yes Yes Available No Unavailable Installation Outline Drawing T 9 6...

Page 795: ...til it stops Utility Tray Mounting Plate 3 While pulling the A part of the Utility Tray remove the Utility Tray Mounting Plate CAUTION To avoid damage do not pull the A part of the Utility Tray too mu...

Page 796: ...position 2 Screws Use the screws removed in step 4 7 Remove the 4 Face Seals from the Reader Right Cover The removed Face Seals will not be used F 9 135 F 9 136 8 Install the Utility Tray Mounting Pl...

Page 797: ...Installing the USB Keyboard 9 Install the Utility Tray 2 Screws TP M4x8 Black 2 Screws Tighten the screws loosened in step 2 x2 Tighten Tighten F 9 139 When Installing the USB Keyboard 1 Remove the 2...

Page 798: ...1 Points to Note at Installation CAUTION In order to enable the stamp function it is necessary to install the FAX Board or enable the SEND function Color Universal Send Kit Checking the contents 1 Sta...

Page 799: ...r switch is OFF 1 Turn OFF the main power switch 2 Be sure that display in the Control Panel and the lamp of the main power supply are turned off then disconnect the power plug Installation Outline Dr...

Page 800: ...mp Ink Cartridge to the Stamp Solenoid CAUTION Be sure to push the Stamp Ink Cartridge in until it clicks Stamp Ink Cartridge Stamp Solenoid F 9 145 F 9 146 5 After installing the Stamp Solenoid conne...

Page 801: ...ation Check Be sure to perform the following procedure for operation check of the Stamp Unit 1 Turn ON the main power switch 2 Press Finished Stamp key Scan and Send or Fax Other Function Finished Sta...

Page 802: ...ter Points to note when Installing The Color Image Reader is necessary to operate this equipment When installing the equipment see the Combination Table of Accessory Installation Checking the Contents...

Page 803: ...uidance Guide CD Voice Operation Kit Manual CD Check Items when Turning OFF the Main Power Check that the main power is OFF 1 Turn OFF the main power switch 2 Be sure that display in the Control Panel...

Page 804: ...per Cover 1 and the HDD Cover and remove the covers by opening the Waste Toner Cover 2 Screws The removed screws will be used in step 9 4 Claws x2 F 9 151 3 Remove the Controller Cover by holding A pa...

Page 805: ...rews will be used in step 8 2 Spacers The removed Spacers will not be used Screw Voice Operation Board Unit Spacer Support Plate Washer Hexagonal Screw x4 5 Install the Support Plate included in the p...

Page 806: ...P M3x6 NOTE Check that the connector is connected properly x2 x2 9 Return the covers to their original position Controller Cover HDD Cover Rear Upper Cover 1 Waste Toner Cover F 9 157 10 Remove the Sp...

Page 807: ...ation Procedure 12 Install the Speaker Unit Lower 2 Screws Binding M4x14 x2 13 Install the Speaker Unit Upper 2 Screws Use the screws removed in step 10 x2 F 9 160 F 9 161 14 Affix the Cable Face Seal...

Page 808: ...le to 2 points x2 17 Cut off A part of the Right Upper Sub Cover with nippers NOTE When cutting off the part be sure not to make burrs A A F 9 164 F 9 165 18 Put the DVI Cable through the cut off of t...

Page 809: ...elect Settings Registration Preferences Accessibility Voice Navigation Settings Use Voice Navigation and check that the setting is ON 4 Select Settings Registration Preferences Accessibility Voice Nav...

Page 810: ...ot be used in combination with the Card Reader that is a sales company s option Checking the Contents 9 Media Reader Mounting Plate Unit X 1 1 Multimedia Card Slot X 1 2 Card Slot X 1 3 Card Slot X 1...

Page 811: ...w at the bottom of the cover 2 Screws The removed screws will be used in step 14 1 Claw x2 F 9 172 2 Remove the Right Upper Sub Cover If a 3 Way Unit is installed skip this step 2 Screws The removed s...

Page 812: ...and shift it for the work 4 Screws The removed screws will be used in step 13 2 Bosses 1 Claw 1 Protrusion CAUTION Be careful not to let the harness come in contact with the plate to prevent the Contr...

Page 813: ...rew The removed screw will be used in step 12 1 Claw Claw 6 Install the Multimedia Card Slot and the Grounding Plate to the DP Lower Cover Unit 4 Screws TP M3x6 x4 F 9 176 F 9 177 7 Connect the USB Ca...

Page 814: ...t Transparent Cover F 9 180 F 9 181 11 Remove the Card Slot closed from the DP Upper Cover Unit and attach the Card Insertion Slot Card Slot SD Card Slot close 12 Return the DP Upper Cover Unit to its...

Page 815: ...3 When System Manager Information Settings is set be sure to follow the direction of user administrator in order to log in as an administrator 1 Writing Check 1 Select 1 for the following service mode...

Page 816: ...r Writer A2 A3 Operation Check 5 Set originals to ADF or Copyboard and press the Scan button Then press the Start button on the Control Panel F 9 185 6 After the completion of original reading check t...

Page 817: ...7 Make the following selection from Main Menu Access Stored Files Memory Media Memory Media A F 9 187 8 Select the files stored in step 7 and 8 and then press the Print button F 9 188 9 Press the Star...

Page 818: ...der Writer A2 A3 Operation Check 3 Memory Media Removal 11 Press the Mount Mark in the bottom right Then select the memory media to be removed and press the Remove button F 9 191 12 ress the OK button...

Page 819: ...ote when Installing The Color Image Reader is necessary to operate this equipment When installing the equipment see the Combination Table of Accessory Installation Checking the Contents 1 Speaker Unit...

Page 820: ...er switch 2 Be sure that display in the Control Panel and the lamp of the main power supply are turned off then disconnect the power plug Installation Outline Drawing F 9 194 Installation Procedure 1...

Page 821: ...move the Controller Cover by holding A part 1 Screw The removed screws will be used in step 9 2 Connectors for the HDD model CAUTION When handling the hard disc be careful not to vibrate or drop it A...

Page 822: ...Spacer will not be used x4 Support Plate Screw Spacer Voice Guidance Board Unit 7 Install the Support Plate included in the package 2 Screws Use the screws removed in step 6 x2 Screw Voice Guidance Bo...

Page 823: ...ce Seal from the Reader Right Cover 1 Screw The removed screw will not be used 1 Face Seal The removed Face Seal will not be used 11 Install the Speaker Unit Lower 1 Screw Binding M3x16 1 Screw Bindin...

Page 824: ...eaker Cable 50mm 15 Connect the Speaker Cable to 2 points x2 F 9 207 F 9 208 16 Cut off A part of the Right Upper Sub Cover with nippers NOTE When cutting off the part be sure not to make burrs A A 17...

Page 825: ...m the Cord Guides and affix the guides to the 4 areas indicated in the figure 20 Put the Speaker Cable through the Cord Guides and install the covers of the guides x4 F 9 211 F 9 212 NOTE In the case...

Page 826: ...ch 3 Select Settings Registration Preferences Accessibility Voice Navigation Settings Use Voice Navigation and check that the setting is ON 4 Select Settings Registration Preferences Accessibility Voi...

Page 827: ...ater unit NOTE When installing the Cassette Heater Unit 37 Heater Kit L1 is required When installing the Cassette Heater Unit 37 to both the host machine and the Cassette Pedestal only one Heater Kit...

Page 828: ...w D Tightening M3x8 X 2 Check Items when Turning OFF the Main Power Chek that the main power switch is OFF 1 Turn OFF the main power switch 2 Be sure that display in the Control Panel and the lamp of...

Page 829: ...the Heater PCB 3 Remove the 2 screws on the Rear Upper Cover 1 and the HDD Cover and remove the covers by opening the Waste Toner Cover 2 Screws 4 Claws x2 4 Remove the Connector Cover 1 Screws F 9 21...

Page 830: ...he Heater PCB 7 Slightly remove the Face Seal by pushing it with the end of a screwdriver from the rear side of the host machine Then remove the Face Seal from the front side of the host machine F 9 2...

Page 831: ...Cassette Heater unit Installation Procedure Installing the Heater PCB 10 Free the 3 unconnected connectors x2 11 Connect the 3 connectors x3 F 9 225 F 9 226 12 Secure the harness coming from the Heate...

Page 832: ...eater is installed to the host machine and the Cassette Pedestal by the same procedure 1 When installing it to the Cassette Pedestal press the cassette release button and remove the cassettes Cassette...

Page 833: ...es on the base plate Then move the Cassette Heater toward the front 3 Claws CAUTION Be sure that the claws are properly fitted in the holes on the base plate Cassette Heater Unit Base Plate Cassette H...

Page 834: ...tep 3 2 Protrusions 1 Claw Claw Heater Connector Cover Protrusions F 9 232 7 Only in the case of the host machine reinstall the removed cover MEMO Be sure to use the removed screw when installing the...

Page 835: ...ine when lifting will result in separation of the machine from the Cassette Pedestal Be sure to hold the Cassette Pedestal to lift the machine 1 Turn OFF the main power 2 Disconnect the power plug of...

Page 836: ...34 F 9 235 The combinations of installation are shown below TYPE 2 5inch 80GB HDD E1 Removable HDD Kit AE1 HDD Data Encryption Kit C3 Reference for installation 1 Yes 2 5inch 80GB HDD E1 Installation...

Page 837: ...ced Box function Yes 3 Scan modes registered in the Send Function No Unsent documents documents waiting to be sent with the Delayed Send mode No Image forms stored in the Superimpose Image When an opt...

Page 838: ...g the machine For more information on using SMS see the e Manual MEAP T 9 9 Making a Backup of the Data reference only The data items that have been backed up may be restored when the HDD Data Encrypt...

Page 839: ...ons on the window specify the location to save the file 6 Backup of MEAP Application When a MEAP application has been installed the data and license that the MEAP application retains will be deleted I...

Page 840: ...dress of the device 8000 sso 2 Login with the user name and password registered as an administrator in SSO H The default administrator user name and password are as follows User Name Administrator Pas...

Page 841: ...data to restore from the list and then click Execute CAUTION If you want to restore encrypted backup data enter the same password used when backing up the data Depending on the settings of the machine...

Page 842: ...the HDD be sure to back up the data in the flash memory by way of precaution Be sure to perform license registration after installing the HDD In the case of registering using LMS License Management S...

Page 843: ...HDD Shield Cover X 1 8 Screw W Sems M3x4 X 4 9 Screw TP M3x6 X 4 CD Guides License Access Number Certificate Data F 9 237 Check Items when Turning OFF the Main Power Check that the main power is OFF...

Page 844: ...re Removing the Covers 1 Remove the 2 screws securing the Rear Upper Cover 1 and the Rear Upper Cover 2 The removed screws will be used in step 5 of Installing the Covers 2 Open the Waste Toner Cover...

Page 845: ...e HDD 1 Install the HDD to the Expansion HDD Unit 4 Screws W Sems M3x4 NOTE Be sure to insert the HDD with its label side down and its connector in the direction as shown in the figure and align its 4...

Page 846: ...11 Installation Procedure Installation Procedure Installing the Shield Cover 4 Secure the Signal Cable and the Power Cable with the HDD Cable Holder 2 Connector each CAUTION If there is extra slack of...

Page 847: ...ng the Covers Installation TYPE1 2 5inch 80GB HDD E11 Installation Procedure Installation Procedure Installing the Covers Installing the Covers 1 Separate the Rear Upper Cover 1 and the Rear Upper Cov...

Page 848: ...the Covers 2 Replace the separated Rear Upper Cover 2 with the HDD Cover and join the HDD Cover and the Rear Upper Cover 1 5 bosses NOTE Put the HDD Cover and the Rear Upper Cover 1 on a desk and ins...

Page 849: ...r of the machine Refer to the license access number certificate and obtain a license key from LMS License Management System Register the license key Settings Registration Management Setting License Ot...

Page 850: ...at internet connection is available If only HDD Data Encryption Kit C3 is installed later the data on the HDD will be erased Be sure to back up export the data as necessary Be sure to delete the data...

Page 851: ...HDD Data Encryption Kit C3 Installation Procedure Checking the Contents 2 5inch 80GB HDD E1 Checking the Contents 2 5inch 80GB HDD E1 1 HARD DISC X 1 2 Expansion HDD Unit X 1 3 Signal Cable X 1 4 Pow...

Page 852: ...a Encryption Kit C3 1 Cable Unit X 1 2 HDD Encryption Board X 1 3 Screw TP M3 x 6 X 4 4 HDD Encryption Shield Cover X 1 CD Guides User s Guide HDD Data Encryption Kit Notice F 9 253 Check Items when T...

Page 853: ...overs Installation Procedure Removing the Covers 1 Remove the 2 screws securing the Rear Upper Cover 1 and the Rear Upper Cover 2 The removed screws will be used in step 5 of Installing the Covers 2 O...

Page 854: ...ling the HDD Installing the HDD 1 Install the HDD to the Expansion HDD Unit 4 Screws W Sems M3x4 NOTE Be sure to insert the HDD with its label side down and its connector in the direction as shown in...

Page 855: ...le and the Power Cable 1 Connector each x2 5 Install the Cable Unit 2 Claws of the Cable Unit 2 Claws of the HDD Mount Frame 1 Boss CAUTION Be sure that the boss is fitted properly x4 F 9 260 F 9 261...

Page 856: ...4 with the HDD Cable Holder 1 Connector NOTE Put the Signal Cable through the left line of the guide and connect it to the connector of the HDD Encryption Board CAUTION Be sure that the cable of the c...

Page 857: ...he Shield Cover NOTE In the case of a machine with HDD Data Encryption Kit C3 install the HDD Shield Cover and then install the Encryption Shield Cover for easier work 1 Install the HDD Shield Cover 8...

Page 858: ...ation Procedure Installing the Covers F 9 269 2 Replace the separated Rear Upper Cover 2 with the HDD Cover and join the HDD Cover and the Rear Upper Cover 1 5 bosses NOTE Put the HDD Cover and the Re...

Page 859: ...tion TYPE2 2 5inch 80GB HDD E1 HDD Data Encryption Kit C3 Installation Procedure Installation Procedure Installing the Covers F 9 271 3 Install the Rear Upper Cover Rear Upper Cover 1 and HDD Cover 4...

Page 860: ...recognized Select service mode COPIER COPIER ACC_STS HDD and check that the manufacturer s name and the model number are displayed 2 Check that the license is registered Select Check Counter Device Co...

Page 861: ...ents Removable HDD Kit AE1 TYPE3 Removable HDD Kit AE1 Installation Procedure Points to Note at Installation CAUTION When handling the HDD be careful not to vibrate or drop it Checking the Contents Re...

Page 862: ...main power switch 2 Be sure that display in the Control Panel and the lamp of the main power supply are turned off then disconnect the power plug Installation Outline Drawing Removable HDD F 9 274 Ins...

Page 863: ...re Installing the Removable HDD Kit Removing the Shield Covers 1 Remove the HDD Shield Cover The removed parts will not be used 2 Screws 8 Claws x2 x8 F 9 276 Installing the Removable HDD Kit 1 Free t...

Page 864: ...Removable HDD Kit 3 Remove the 2 HDD Holders and 2 cables from the HDD Unit The removed parts will not be used 1 Connector each x2 4 Connect the Plug Connector to the HDD Unit F 9 279 F 9 280 5 Insta...

Page 865: ...bel with the groove CAUTION Be sure to affix the HDD Warning Label in the direction as shown in the figure 8 Affix the HDD Identification Label aligning it with the groove CAUTION Be sure to write dow...

Page 866: ...ION Set the HDD Toggle Lever in the correct position as shown in the figure and check that the HDD Case can be inserted all the way and installed properly Unless the HDD Toggle Lever is in the correct...

Page 867: ...d HDD Cover Use the screws removed in Removing the Covers step 1 F 9 287 Installing the Removable HDD 1 Install the HDD Case to the HDD Slot Unit 2 Be sure to request the user to padlock the removable...

Page 868: ...Kit C3 is installed Points to Note at Installation CAUTION When handling the HDD be careful not to vibrate or drop it Illustrations and pictures of a machine without Encryption Kit are used in this I...

Page 869: ...switch 2 Be sure that display in the Control Panel and the lamp of the main power supply are turned off then disconnect the power plug Installation Outline Drawing HDD Data Encryption Removable HDD F...

Page 870: ...he Shield Covers 1 Remove the Encryption Shield Cover 2 Screws 3 Claws x2 x3 2 Remove the HDD Shield Cover The removed parts will not be used 2 Screws 8 Claws x2 x8 F 9 292 F 9 293 Installing the Remo...

Page 871: ...Removable HDD Kit 3 Remove the 2 HDD Holders and 2 cables from the HDD Unit The removed parts will not be used 1 Connector each x2 4 Connect the Plug Connector to the HDD Unit F 9 296 F 9 297 5 Insta...

Page 872: ...bel with the groove CAUTION Be sure to affix the HDD Warning Label in the direction as shown in the figure 8 Affix the HDD Identification Label aligning it with the groove CAUTION Be sure to write dow...

Page 873: ...inserted all the way and installed properly Unless the HDD Toggle Lever is in the correct position the HDD Case cannot be installed HDD toggle lever F 9 302 10 Secure the Signal Cable of the HDD Slot...

Page 874: ...t AE1 Installation Procedure Installation Procedure Installing the Shield Cover 11 Secure the Power Cable of the HDD Slot Unit with the HDD Cable Holder 1 Connector NOTE If there is extra slack of the...

Page 875: ...ck the removable HDD to discourage theft Checking after Installation 1 Connect the power plug to the outlet 2 Open the Switch Cover and turn ON the main power switch 3 Check that the HDD is recognized...

Page 876: ...ash memory after installing HDD Data Encryption Kit C3 Settings Registration Management Settings Data Management Delete Old Data NOTE This Installation Procedure includes the procedure in the case of...

Page 877: ...HDD Data Encryptio Checking the Contents Removable HDD Kit AE1 1 HDD Slot Unit X 1 6 HDD Warning Label X 1 7 HDD Case Cover X 1 2 Screw TP M3x6 X 2 3 Plug_Connector X 1 4 HDD Case X 1 5 Screw P Tight...

Page 878: ...1 Turn OFF the main power switch 2 Be sure that display in the Control Panel and the lamp of the main power supply are turned off then disconnect the power plug Installation Outline Drawing HDD Data E...

Page 879: ...e Installation Procedure Installing the Remov Remove the Encryption Shield Cover 1 Remove the HDD Shield Cover TThe removed parts will not be used 2 Screws 8 Claws x2 x8 F 9 312 Installing the Removab...

Page 880: ...on Procedure Installing the Remov 3 Remove the 2 HDD Holders and 2 cables from the HDD Unit The removed parts will not be used 1 Connector each x2 4 Connect the Plug Connector to the HDD Unit F 9 315...

Page 881: ...aligning the label with the groove CAUTION Be sure to affix the HDD Warning Label in the direction as shown in the figure 8 Affix the HDD Identification Label aligning it with the groove CAUTION Be su...

Page 882: ...Procedure Installing the Remov CAUTION Set the HDD Toggle Lever in the correct position as shown in the figure and check that the HDD Case can be inserted all the way and installed properly Unless th...

Page 883: ...e cables be sure to tuck them in the Controller Box x3 x9 12 Install the HDD Encryption Board 4 Screws TP M3x6 13 Connect the 2 connectors to the HDD Encryption Board x4 x2 F 9 323 F 9 324 14 Secure t...

Page 884: ...ryption Kit C3 Installation Procedure Installation Procedure Installing the Shield 15 Secure the Power Cable of the HDD Slot Unit with the HDD Cable Holder 1 Connector NOTE Put the Power Cable up and...

Page 885: ...ling the Covers 1 Remove the Slot Cover from the HDD Cover The removed Slot Cover will not be used 2 Claws x2 2 Install the Rear Upper Cover Rear Upper Cover 1 and HDD Cover 3 Close the Waste Toner Co...

Page 886: ...creen has become blank Then turn OFF and then ON the main power switch 8 The HDD is initialized and then the machine is started up 9 Delete the data on the flash memory Settings Registration Managemen...

Page 887: ...SST In the case of installing the HDD be sure to back up the data in the flash memory by way of precaution Be sure to perform license registration after installing the HDD In the case of registering...

Page 888: ...ocedure Checking the Contents Removable HDD Kit AE1 10 HDD Shield Cover X 1 8 Screw W Sems M3x4 X 4 9 Screw TP M3x6 X 4 Use 2 of them CD Guides License Access Number Certificate Data F 9 331 Checking...

Page 889: ...OFF the main power switch 2 Be sure that display in the Control Panel and the lamp of the main power supply are turned off then disconnect the power plug Installation Outline Drawing HDD Removable HD...

Page 890: ...The removed small cover and screws will not be used 2 Screws x2 F 9 335 Installing the Removable HDD Kit 1 Remove the 2 HDD Holders and the HDD Mount from the Expansion HDD Unit included with the HDD...

Page 891: ...1 4 Screws W Sems M3x4 included with the HDD NOTE Be sure to insert the HDD with its label side down and its connector in the direction as shown in the figure and align its 4 screw holes with those of...

Page 892: ...anguage aligning the label with the groove CAUTION Be sure to affix the HDD Warning Label in the direction as shown in the figure 7 Affix the HDD Identification Label aligning it with the groove CAUTI...

Page 893: ...3 Claws 1 Boss CAUTION Be sure that the boss is fitted properly x3 10 Install the HDD Slot Unit 1 Hook 2 Bosses 4 Screws Use the 2 screws removed in step 1 and the 2 screws TP M3x6 included in the pac...

Page 894: ...dure Installation Procedure Installing the Covers 11 Secure the Signal Cable and the Power Cable with the HDD Cable Holder 1 Connector each CAUTION If there is extra slack of the cables be sure to tuc...

Page 895: ...Procedure Installing the Covers F 9 348 2 Replace the separated Rear Upper Cover 2 with the HDD Cover and join the HDD Cover and the Rear Upper Cover 1 5 Bosses NOTE Put the HDD Cover and the Rear Up...

Page 896: ...ure Installation Procedure Installing the Covers Installation TYPE6 2 5inch 80GB HDD E1 Removable HDD Kit AE1 Installation Procedure Installation Procedure Installing the Covers F 9 350 3 Remove the S...

Page 897: ...stration In the case of LMS License Management System Write down the serial number of the machine Refer to the license access number certificate and obtain a license key from LMS License Management Sy...

Page 898: ...HDD In the case of registering using LMS License Management System be sure to obtain a license key in advance In the case of registering using CDS Contents Delivery System be sure that internet connec...

Page 899: ...D Kit AE1 HDD Data Encryption Kit C3 Installation Procedure Checking the Contents 2 5in Checking the Contents 2 5inch 80GB HDD E1 1 HARD DISC X 1 2 Expansion HDD Unit X 1 3 Signal Cable X 1 4 Power Ca...

Page 900: ...g the Contents HDD Checking the Contents Removable HDD Kit AE1 1 HDD Slot Unit X 1 6 HDD Warning Label X 1 7 HDD Case Cover X 1 2 Screw TP M3x6 X 2 3 Plug_Connector X 1 4 HDD Case X 1 5 Screw P Tighte...

Page 901: ...the main power switch 2 Be sure that display in the Control Panel and the lamp of the main power supply are turned off then disconnect the power plug Installation Outline Drawing HDD Data Encryption H...

Page 902: ...r The removed small cover and screws will not be used 2 Screws x2 F 9 360 Installing the Removable HDD Kit 1 Remove the 2 HDD Holders and the HDD Mount from the Expansion HDD Unit included with the HD...

Page 903: ...p 1 4 Screws W Sems M3x4 included with the HDD NOTE Be sure to insert the HDD with its label side down and its connector in the direction as shown in the figure and align its 4 screw holes with those...

Page 904: ...Be sure to affix the HDD Warning Label in the direction as shown in the figure 7 Affix the HDD Identification Label aligning it with the groove CAUTION Be sure to write down the serial number on the H...

Page 905: ...llation Procedure Insta 10 Install the HDD Slot Unit 1 Hook 2 Bosses 4 Screws Use the 2 screws removed in step 1 and the 2 screws TP M3x6 included in the package x4 Hook Boss Boss F 9 369 CAUTION Set...

Page 906: ...ocedure Insta 11 Install the Cable Unit 2 Claws of the Cable Unit 2 Claws of the HDD Mount Frame 1 Boss CAUTION Be sure that the boss is fitted properly x4 F 9 371 12 Secure the 2 cables of the Cable...

Page 907: ...1 Connector NOTE Put the Signal Cable through the left line of the guide and connect it to the connector of the HDD Encryption Board CAUTION Be sure that the cable of the connector does not protrude f...

Page 908: ...movable HDD Kit AE1 HDD Data Encryption Kit C3 Installation Procedure Installation Procedure Insta Installing the Shield Cover 1 Install the Encryption Shield Cover 3 Claws 2 Screws TP M3x6 x2 x3 F 9...

Page 909: ...rocedure Installation Procedure Insta F 9 378 2 Replace the separated Rear Upper Cover 2 with the HDD Cover and join the HDD Cover and the Rear Upper Cover 1 5 bosses NOTE Put the HDD Cover and the Re...

Page 910: ...tallation Procedure Installation Procedure Insta Installation 2 5inch 80GB HDD E1 Removable HDD Kit AE1 HDD Data Encryption Kit C3 Installation Procedure Installation Procedure Insta F 9 380 3 Remove...

Page 911: ...ate and obtain a license key from LMS License Management System Register the license key Settings Registration Management Setting License Other Register License In the case of CDS Contents Delivery Sy...

Page 912: ...Service Tools General Timing Chart General Circuit Diagram Signal Input Output List General Circuit Diagram List of User Mode Backup Data Detail of HDD partition Soft counter specifications Appendix...

Page 913: ...following special tools are required when servicing the machine Tool name Tool No Ctgr Appearance Remarks Digital multimeter FY9 2002 A Used as a probe extension when making electrical checks Tester...

Page 914: ...be kept by each warkshop Solvents and Oils Item Uses Composition Remarks Alcohol Cleaning e g glass plastic rubber external covers Fluoride family hydrocarbon Alcohol Surface activating Water Do not...

Page 915: ...motor Bk drum Developing Fixing motor Downstream auxiliary DC bias M Downstream auxiliary DC bias Y Developing motor YMC Developing DC bias Bk Developing DC bias C Primary charging AC bias Y Laser M P...

Page 916: ...g heater First delivery sensor Shutter motor Upstream auxiliary DC bias Bk Scanner motor Secondary transfer bias Primary transfer bias Bk Registration sensor Cassette pickup motor Drum motor YMC ITB m...

Page 917: ...ssette 1 Paper Level Sensor Signal Jack No Abbreviated Signal Name Signal Name J15 SCN_MTR_ACC Laser Scanner Motor ACC Signal SCN_MTR__DEC Laser Scanner Motor DEC Signal J19 SUB_UP_DOWN_ANALOG Upstrea...

Page 918: ...Cassette Pedestal Communication Clock Signal CSTPD_ENG1_RX Cassette Pedestal Communication Signal Cassette Pedestal DC Controller CSTPD_ENG1_TX Cassette Pedestal Communication Signal DC Controller Ca...

Page 919: ...System Remote Signal RMT_DCON DC Controller Remote Signal FAN_FULL_ON Power Supply Fan Full Speed ON Signal FAN_LOCK Power Supply Fan Lock Signal FAN_HALF_ON Power Supply Fan Half Speed ON Signal Jac...

Page 920: ...4 5 6 7 1 J302 2 3 4 5 1 J102 2 3 1 J416 PIN14 PIN17 PIN16 PIN15 2 3 4 5 6 1 J4004F 1 2 J806M 2 3 1 J4001 ET02 ET01 1 2 J810M 3 4 5 6 1 2 J803F 3 1 2 SOLD59 SOLD60 MT101A MT101B 3 2 1 1 2 J101A 1 2 J4...

Page 921: ...1 MT2 2 1 J5001F 1 J5003M 3 2 1 3 2 1 14 13 12 11 10 9 8 2 3 4 5 6 1 7 J131AL 14 13 12 11 10 9 8 2 3 4 5 6 1 7 J131AD J131ADH 3 2 1 J738D J738DH 1 2 3 J743D J743DH 1 2 3 J743L MT3 3 2 1 J738L 2 3 1 J1...

Page 922: ..._SW_OFF_DETECT_TO_DCON DDI_PSTS_CLEO DDIL_FFC_IN DDIL_FFC_OUT 12V 3 3U RELAY_ON RMT SYS RMT DCON FAN FULL ON FAN LOCK GND J121 J4 H BK N W J16 J18 GND ECO_DOUT ECO_DIN GND ECO_SCK ECO_CS GND ECO_POW J...

Page 923: ...LO_DC_PWM_K SUB_LO_DC_PWM_C SUB_UP_AC_FIG_PWM SUB_UP_AC_PWM_YMC SUB_UP_AC_PWM_K SUB_UP_DC_PWM_K SUB_UP_DC_PWM_YMC DEV_AC_RMT_Y DEV_DC_PWM_K DEV_DC_PWM_C DEV_ANALOG DEV_DC_PWM_M DEV_DC_PWM_Y DEV_AC_RMT...

Page 924: ...D J853DH 1 2 3 4 5 J852D J852DH J851DH 1 2 J851D J850DH 1 2 3 4 5 6 J850D 7 1 6 5 4 3 2 8 9 10 11 12 13 14 15 J23 J873DH 3 2 1 J873D 5 4 3 2 1 J872D J872DH 1 2 J871D J871DH 1 2 3 4 5 6 J870D J870DH 1...

Page 925: ...4 5 6 7 8 9 10 12 13 14 15 16 17 18 19 20 11 21 J10 2 1 3 2 1 1 2 3 4 5 6 J880L 1 2 1 2 3 4 5 J4009 11 10 9 8 2 3 4 5 6 1 7 J817L J817LH 1 2 3 4 5 J4008 J819LH 1 2 3 4 J819L J816LH SOLD43 SOLD42 SOLD...

Page 926: ...7 8 9 10 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 11 J25 J821DH 11 J11A_BUS 0 11 J11B_BUS 0 11 4 3 2 1 J4015 J1 J4012 J1 3 2 1 J821L 4 3 2 1 CK J4022 1 2 3 4 J4019 CK 4 3 2 1 J4016 CK 1 2 3 4 J...

Page 927: ...9 8 2 3 4 5 6 1 7 J840L J829LH 1 2 3 J829L SOLD55 SOLD56 1 2 3 4 J828L J828LH 1 2 3 J528 1 2 3 4 5 6 7 J114D 1 2 3 4 5 6 7 8 J827L 14 13 12 11 10 9 8 2 3 4 5 6 1 7 J826D 7 1 6 5 4 3 2 8 9 10 11 12 13...

Page 928: ...in Drive Unit 2 side Drive Unit Main Drive Unit Fixing Drive Unit CST2_OUT A CST2_OUT_B CST2_OUT B CST2_OUT_A A A B B B 4 3 2 1 J834L 1 2 3 4 5 6 J6022 6 5 4 3 2 1 J833DH 1 2 3 4 5 6 J833D 1 2 3 4 J55...

Page 929: ...LH 4 3 2 1 J835L 1 2 3 2 1 SP01 SOLD73 SOLD69 J6029LH 1 2 J6029L 1 2 3 J6030 FT6 FT5 1 2 J836L 3 2 1 J6031D J4025DH 11 10 9 8 2 3 4 5 6 1 7 J4025D J838DH 1 2 3 J838D 7 1 6 5 4 3 2 8 9 10 11 12 13 14 1...

Page 930: ...FULL_SNS J211 5V 24V 24V EXIT3 SL PWM EXIT2 SL PWM 1 2 3 4 5 6 7 J214 1 2 3 J6043 1 2 3 J216 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 J212 1 2 3 J6042 1 2 3...

Page 931: ...A_DATAP1 LA_DATAN1 GND GND LA_DATAP0 LA_DATAN0 Speaker GND J757 J1017 J1027 J1015 B_PRDY GND TX RX 5S GND IPC SCI GND B_PRDY N C N C N C B_CRDY C_PRDY C_CRDY TX RX N C N C 12 11 8 1 2 3 4 5 6 7 9 10 J...

Page 932: ...10 F E D C B A F E D C B A P 13 HDD ENCRYPTION NO USE NO USE NO USE iVDR Connector HDD NO USE NO USE J1 J1 NO USE J10 J8 J13 J19 J2017 J14 J11 J17 HDD Default HDD Encrypt Kit Removable HDD Removable...

Page 933: ...J1003 J1006 J1001 J5606 NO USE J5601 J1008 CN2 J5626 J1002 J5602 J1010 J1009 GND 3 3V TXOUT0 TXOUT1 TXOUT1 TXOUT2 TXCLKOUT TXCLKOUT GND GND REV LVDS SET DETECT CN1 USB Mini B MINI USB CABLE J5001 J200...

Page 934: ...L No No Register Multi Purpose Tray Defaults On Off Register Paper Size Paper Type No No Register Custom Size S1 to S4 Register Edit Delete Rename No Yes Display Settings Default Settings 1 Indicates...

Page 935: ...set in Remote UI Device Information Delivery Available Adjust Time 00 00 to 23 59 in one minute increments No No Date Time Settings Date and Time Setting 12 digit number Yes No Time Zone GMT 12 00 to...

Page 936: ...gs IP Address 0 0 0 0 Yes No Subnet Mask 0 0 0 0 Yes No Gateway Address 0 0 0 0 Yes No DHCP On Off Yes Yes RARP On Off Yes Yes BOOTP On Off Yes Yes PING Command IP Address 0 0 0 0 No No IPv6 Settings...

Page 937: ...o 48 hrs in one hour increments 24 hrs Yes No NTP Server Address IP address or host name NULL Yes No Check NTP Server No No FTP Print Settings Use FTP Printing On Off Yes Yes User Name guest Yes No Pa...

Page 938: ...s Address Address Range First Address Last Address Specify Prefix Address Prefix Length 0 to 128 64 Yes No Remote Address All IP Addrs All IPv4 Addrs All IPv6 Addrs IPv4 Manual Settings IPv6 Manual Se...

Page 939: ...No On 1 to 65535 minutes 480 minutes Yes No Size On Off Yes No On 1 to 65535 MB 65535 MB Yes No PFS On Off Yes No Auth Encryption Algorithm Auto Manual Settings Yes No Manual Settings ESP AH ESP Setti...

Page 940: ...erver Print Server Name NULL Tree Name NULL Context name NULL Print Server Password NULL Printer Number 0 to 254 Polling Interval 1 to 255 seconds 5 seconds Printer Form 0 to 255 Buffer Size 3 to 20 K...

Page 941: ...Yes Encry No Auth No Encrypt No Authent Algorithm MD5 SHA1 Authent Password Encryption Algorithm Display Only Encryption Password Yes No Details Edit User Name MIB Access Permis Read Write Read Only...

Page 942: ...irewall Settings IPv4 Address Filter IPv4 Address Filter TX Filter Use Filter On Off Yes No Default Policy Allow Reject Yes No IPv4 Address Register Up to 16 IPv4 addresses Edit Delete Yes No Register...

Page 943: ...ject Yes No Mac Address Register Up to 100 Mac addresses Edit Delete Yes No IP Address Block Log Details Yes No External Interface Default Settings Item Setting Description Can be set in Remote UI Dev...

Page 944: ...just Press Start No No Correct Density Copy Black Send Scan and Store Color Send Scan and Store 9 level 5 level No No Auto Correct Color Mismatch Press Start No No Full Color Printing Vividness Settin...

Page 945: ...Copy Access Stored Files Printer Receive Other Fax1 1 Yes No 2 Tray B Copy Access Stored Files Printer Receive Other Fax1 1 Yes No 2 Tray Home Position Tray A Tray B Off Yes No 2 If the Inner Finisher...

Page 946: ...only ID User Name display only Set Details Background Pattern None Arabesque Fans Polka Dots Stars Mesh Clouds Cherry Blossoms Leaves Color Cyan Magenta Black Size 36 0 pt 54 0 pt 72 0 pt Print Vertic...

Page 947: ...Mesh Clouds Cherry Blossoms Leaves No No Size 36 0 pt 54 0 pt 72 0 pt No No Print Vertically On Off No No White Letters on Colored Background On Off No No Sample Print No No Initialize No No For Print...

Page 948: ...d NULL Yes No Use Password for Each User On Off Yes No Copy Default Settings Item Setting Description Can be set in Remote UI Device Information Delivery Available Register Edit Favorite Settings Regi...

Page 949: ...XPS Yes No Send Default Settings 1 Indicates items that appear only when the appropriate optional equipment is available for use 4 Displays according to the number of lines set in No of TX Lines 6 In...

Page 950: ...Delete Failed TX Jobs On Off Yes Yes Retry Times 0 to 5 times 3 times Yes Yes Data Compression Ratio High Ratio Normal Low Ratio Yes Yes YCbCr TX Gamma Value Gamma 1 0 Gamma 1 4 Gamma 1 8 Gamma 2 2 Ye...

Page 951: ...s Yes Allow MDN Not via Server On Off Yes Yes Restrict TX Destination Domain Restrict Sending to Domains On Off Yes Yes Permitted Domains Register Details Edit Delete Yes Yes 6 Domain Name Send to Sub...

Page 952: ...Number NULL Yes No Register Unit Name Unit Name NULL Yes No Select Line Type Pulse Tone Yes No Select TX Line If the Super G3 FAX Board is installed Line 1 Priority TX Prohibit TX Yes No If the Super...

Page 953: ...o Fixed Reduction 75 to 97 90 Reduction Direction Vertical Horizontal Vertical Only Yes Yes 2 on 1 Log On Off Yes Yes Received Page Footer Print Do Not Print Yes Yes Handle Files with Forwarding Error...

Page 954: ...vailable Common Settings Scan and Store Settings Register Edit Favorite Settings Register Rename Delete Check Content M1 to M9 No No Change Default Settings Register Initialize No No Access Stored Fil...

Page 955: ...No Print List Print Yes No Register Destinations Register New Dest Details Edit Delete Search by Name Yes Yes 7 Rename Address List Address List 1 to 10 Yes Yes Rename Yes Yes Register One Touch 001...

Page 956: ...D Management On Off Yes Yes Allow Printer Jobs with Unknown IDs On Off Yes Yes Allow Remote Scan Jobs with Unknown IDs On Off Yes Yes Allow Black Copy Print Jobs On Off Yes Yes Allow Black Printer Job...

Page 957: ...odel name Yes No Location NULL Yes No Device Information Delivery Settings Register Destinations Auto Search Register Reg Details Delete Print List No No Auto Search Register Auto Search Register Sear...

Page 958: ...alidity End Date Issuer Public Key Cert Thumbprint SHA1 Certificate Yes No Confirm User Signature Certificate 1 Certificate Details Version Serial Number Signature Algorithm Issue Destination Validity...

Page 959: ...alidity End Date Issuer Public Key Cert Thumbprint SHA1 Certificate Yes No Delete Yes No CA Certificate List Certificate Details Version Serial Number Signature Algorithm Issue Destination Validity St...

Page 960: ...te UI On Off No Yes Use SSL On Off Yes No Use Reference Print 1 On Off Yes Yes Delete Message Board Contents Clear No No Data Management Default Settings 1 Indicates items that appear only when the ap...

Page 961: ...Set Destination Flash Clear Clear Clear Clear Yes Remote UI Export Import PC Management Settings Flash Clear Clear Clear Clear Yes Remote UI Export Import PC Following data cannot be backed up User M...

Page 962: ...automatically restored from the key in the SRAM MCON2 2 After clearing the key information in the SRAM MCON2 it is automatically restored from the backup key in the Flash memory 1 2 When replacing th...

Page 963: ...rage area of universal data Note For details see the following Enabled hdTMP_GEN Storage area of universal data temporary file hdTMP_PSS PSS temporary file hdDBG_LOG System log storage area hdUPDATE A...

Page 964: ...white 2 008 Remote copy full color large 009 Remote copy full color small 010 Remote copy mono color large 011 Remote copy mono color small 012 Remote copy black and white large 013 Remote copy black...

Page 965: ...al A full color mono color 1 150 Total B1 151 Total B2 152 Total B large 153 Total B small 154 Total B full color 1 155 Total B full color 2 156 Total B black and white 1 157 Total B black and white 2...

Page 966: ...280 Local copy full color small 281 Local copy mono color large 282 Local copy mono color small 283 Local copy black and white large 284 Local copy black and white small 285 Local copy full color mono...

Page 967: ...or scan Total 2 511 Color scan large 512 Color scan small 601 Box print Total 1 602 Box print Total 2 No Counter Details 603 Box print large 604 Box print small 605 Box print full color 1 606 Box prin...

Page 968: ...ided 774 Mobile Print black and white small double sided 801 Report print Total 1 802 Report print Total 2 803 Report print large 804 Report print small 805 Report print full color 1 806 Report print...

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Canon imageRUNNER ADVANCE C2030, Service Manual

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