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Troubleshooting > Version upgrade > Version Upgrade via CDS > Error Codes
Troubleshooting > Version upgrade > Version Upgrade via CDS > Error Codes
Error Code (hex number)
Description
Remedy
Cause of error
The first
digit Error
field
The second
digit
Operator
The 3rd - 4th
digits Method
category
The 5th digit
Category
code
The 6 - 8th digits
Description
code
CDS
delivery
server
UP
DATER
CDS file
server
Network
0
1
4
Firmware reservation status confirmation is time out.
-
-
-
-
0
1
5
Firmware delivery is time out.
-
-
-
-
0
1
6
The version up of firmware is time out.
-
-
-
-
2
-I/O-
0
0
1
The specified license access number does not exist in LMS -
-
-
-
0
0
2
The specified license access number has been deauthorized -
-
-
-
0
0
3
The package product of the entered license access number
doesn't include MEAP application/System Option
-
-
-
-
0
0
4
The sales company for the MEAP application isn't identical
with the sale company for the package product
-
-
-
-
0
0
5
The number of licenses to be issued will exceed the limit
number allowed to register
-
-
-
-
0
0
6
As for System Option for the same function, the license keys
were issued more than 101 times for the same device serial
number
-
-
-
-
0
0
7
No device product exists applicable to the optional product -
-
-
-
0
0
8
No product exists applicable to the device serial number
-
-
-
-
0
0
9
The product of the entered license access number cannot
be used with this device because the settings of the sales
company are incorrect
-
-
-
-
0
0
A
No product linked to the license access number is registered
in CDS for delivery
-
-
-
-
0
0
B
Although the product linked to the license access number is
registered in CDS for delivery, the delivery is stopped now
-
-
-
-
0
0
C
No existence of optional product applicable to the device
serial number.
-
-
-
-
0
0
D
The license access number has been registered for another
device
-
-
-
-
0
0
E
For the device product applicable to the device serial
number, no available software (MEAP application, System
Option) exists
-
-
-
-
0
1
0
LMS system error
*In multi-manifesto correspondence, as for "division value
of MFP/SFP" 0 or the case except 1, LMS gives back error
code "-215" to CDS.
-
-
-
-
0
1
1
LMS system error
*When the acquisition of the manifesto is failure, in multi-
manifesto correspondence, LMS puts back error code "-999"
to CDS.
-
-
-
2~5
x
x
Relating method code
0
Not cartelized
0
0
0
Not defined
Normally not indicated
1
0
0
Unknown error
Normally not indicated
1
Operation