Raven Envizio Pro, Инструкция по установке и эксплуатации

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P/N 016-0171-493 Rev. I 207
Wireless Communications & Remote Service
Remote Service
The Remote Service feature allows a service technician to view and control a field computer in the field from
his or her service location and assist the machine operator diagnose or troubleshoot the system.
Note:
The service technician will be able to determine whether a remote service session is necessary to
assist with any issues encountered with the field computer. Contact a local Raven dealer or
technical service provider before starting the remote service feature.
To begin a remote service session:
1.
Touch the Wireless Status icon on the Home screen and touch the Remote Service button.
2.
Touch the “Enable Remote Service” button. Have the code displayed on the screen available when
contacting a local Raven dealer for support.
3.
Read the code to the technician to allow them to view and control the field computer and product control
system.
Note:
If an error code is displayed in place of the remote service code, wait a few seconds for the Field
Hub to receive correct data and the error should be cleared automatically. Do not initiate remote
service while an error code is displayed. If the error message does not clear after several seconds,
contact a local Slingshot or Raven dealer for support.
Connection Status
The connection status screen displays the following
information:
•
Signal Strength - Displays bars to
represent the current strength of wireless
signal. Four bars represent a strong
signal.
•
Ethernet Status - Displays the status of
the connection via the ethernet port on
the back of the field computer.
•
Internet Status - View the status of
communication with the world wide web
in this area.
•
Suggested Solutions - If any issues or
errors are detected, possible solutions
will be displayed in the solutions area.
Note:
If any error conditions are encountered, the Communication Status screen will display possible
solutions.