IBM 7383, Инструкция по установке и обслуживанию

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Appendix A. UEFI/POST error codes
The following table describes the POST/UEFI diagnostic codes and suggested
actions to correct the detected problems.
Table 37. UEFI/POST diagnostic codes
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
v
Go to the IBM support website at http://www.ibm.com/supportportal to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Diagnostic
code
Message Description Action
I.11002 [I.11002] A
processor mismatch
has been detected
between one or
more processors in
the system. One or More
Mismatched
Processors
Detected.
1. Make sure that the microprocessor is on the ServerProven
website at http://www.ibm.com/systems/info/x86servers/
serverproven/compat/us.
2. Check the IBM support website for a firmware update and
update the server firmware to the latest level (see Updating
the firmware).
3.
(Trained technician only) Remove and replace the affected
microprocessor (error LED is lit) with a supported type (see
Installing a microprocessor and heat sink).
W.11004 [W.11004] A
processor within the
system has failed
the BIST. Processor Self
Test Failure
Detected.
1. Check the IBM support website for an applicable retain tip
or firmware update that applies to this error.
2. (Trained technician only) If there are more than one
microprocessor installed, swap the microprocessors. If the
problem follows the affected microprocessor or there is
only one microprocessor installed, replace the affected
microprocessor (see Removing a microprocessor and heat
sink and Installing a microprocessor and heat sink).
3.
(Trained technician only) Replace the system board (see
Removing the system board and Installing the system
board).
S.1100B [S.1100B]
CATERR(IERR) has
asserted on
processor %. Processor
CATERR(IERR)
has asserted.
1. Check the IBM support website for an applicable retain tip
or firmware update that applies to this error.
2. Restart the server.
3. Contact your IBM service representative for support.
(% = microprocessor number)
S.1100C [S.1100C] An
uncorrectable error
has been detected
on processor %. Uncorrectable
microprocessor
error detected.
1. Check the IBM support website for an applicable retain tip
or firmware update that applies to this error.
2. Restart the server.
3.
Contact your IBM service representative for support.
( % = microprocessor number)
© Copyright IBM Corp. 2013
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