Table 38. DSA messages (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
v
Go to the IBM support website at http://www.ibm.com/supportportal to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Message
number
Component Test
State
Description
Action
405-904-xxx
Ethernet
Device
Test
Interrupt
Failed
1.
Make sure that the component
firmware is at the latest level. The
installed firmware level is shown in
the DSA event log in the
Firmware/VPD section for this
component.
2.
Run the test again.
3.
Check the interrupt assignments in
the PCI Hardware section of the DSA
event log. If the Ethernet device is
sharing interrupts, if possible, use the
Setup utility to assign a unique
interrupt to the device.
4.
Replace the component that is
causing the error. If the error is
caused by an adapter, replace the
adapter. Check the PCI Information
and Network Settings information in
the DSA event log to determine the
physical location of the failing
component.
5.
If the failure remains, go to the IBM
website for more troubleshooting
information.
405-905-xxx
Ethernet
Device
Test Loop
back at MAC
Layer
Failed
1.
Make sure that the component
firmware is at the latest level. The
installed firmware level is shown in
the DSA event log in the
Firmware/VPD section for this
component.
2.
Run the test again.
3.
Replace the component that is
causing the error. If the error is
caused by an adapter, replace the
adapter. Check the PCI Information
and Network Settings information in
the DSA event log to determine the
physical location of the failing
component.
4.
If the failure remains, go to the IBM
website for more troubleshooting
information.
396
System x3500 M4 Type 7383: Installation and Service Guide
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