IBM 7383, Инструкция по установке и обслуживанию, Страница: 378 / 488

Table 37. UEFI/POST diagnostic codes (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
v Go to the IBM support website at http://www.ibm.com/supportportal to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Diagnostic
code
Message Description Action
S.3818007 [S.3818007] The
firmware image
capsules for both
flash banks could
not be verified. CRTM image
capsule could
not be verified.
1. Continue booting system. If system does not reset,
manually reset the system.
2.
If the error is not reported on the subsequent boot, no
additional recovery action is required.
3. If the error persists, continue booting system and refresh
UEFI image.
4. (Trained technician only) Replace the system board (see
Removing the system board and Installing the system
board).
W.381800D [W.381800D] TPM
physical presence is
in asserted state TPM physical
presence is in
asserted state.
1. Complete the administrative tasks that require the TPM
physical presence switch to be in the
ON position.
2. Restore the physical presence switch to the OFF position.
3. Reboot the system.
4. (Trained technician only) If the error continues, replace the
system-board assembly (see Removing the system board
and Installing the system board).
I.3868000 [W.3868000] BOFM:
System reset
performed to reset
adapters BOFM: System
reset performed
to reset
adapters No user required for this event. This is for informational
purposes only.
W.3868001 [W.3868001] BOFM:
Reset loop avoided
- Multiple resets not
allowed BOFM: Reset
loop avoided -
Multiple resets
not allowed
1. Update all firmware (including adapter firmware) to the
latest levels.
2. If problem persists escalate to the next level of support.
W.3868002 [W.3868002] BOFM:
Error
communicating
with the IMM -
BOFM may not be
deployed correctly BOFM: Error
communicating
with the IMM -
BOFM may not
be deployed
correctly
1. Update all firmware (including adapter firmware) to the
latest levels.
2.
If problem persists escalate to the next level of support.
I.3868003 [W.3868000] BOFM:
Configuration too
large for
compatibility mode BOFM:
Configuration
too large for
compatibility
mode No user required for this event. This is for informational
purposes only.
W.3938002 [W.3938002] A boot
configuration error
has been detected. Boot
Configuration
Error.
1. Run the Setup utility, select Load Default Settings , and
save the settings.
2.
Recover the server firmware (see Recovering the server
firmware).
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System x3500 M4 Type 7383: Installation and Service Guide