
Table 39. IMM error messages (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
8007021b-0301ffff
8007021b-0302ffff
Sensor CPU
n
QPI
link error has
transitioned to
critical from a less
severe state. (
n
=
microprocessor
number)
Error
A sensor has
changed to critical
state from a less
severe state.
1.
Check for a server firmware update.
2.
Make sure that the installed
microprocessors are compatible.
3.
Make sure the microprocessor 2
expansion board is installed
correctly (see Installing the
microprocessor 2 expansion board).
4.
(Trained technician only) Reseat
microprocessor
n
(see Removing a
microprocessor and heat sink and
Installing a microprocessor and heat
sink).
5.
(Trained technician only) replace
microprocessor
n
(see Removing a
microprocessor and heat sink and
Installing a microprocessor and heat
sink).
(
n
= microprocessor number)
806f0113-0301ffff
806f0113-0302ffff
A bus timeout has
occurred on bus CPU
n
PECI. (
n
=
microprocessor
number)
Error
This message is for
the use case when
an implementation
has detected a Bus
Timeout.
1.
Reseat microprocessor
n
, and then
restart the server.
2.
Replace microprocessor
n
.
(
n
= microprocessor number)
806f0a13-0301ffff
806f0a13-0302ffff
A Fatal Bus Error has
occurred on bus CPU
n
PECI. (
n
=
microprocessor
number)
Error
This message is for
the use case when
an implementation
has detected a Bus
Fatal Error.
1.
Reseat microprocessor
n
, and then
restart the server.
2.
Replace microprocessor
n
.
(
n
= microprocessor number)
806f0813-2584ffff
An Uncorrectable
Bus Error has
occurred on system
%1. (%1 =
CIM_ComputerSystem.
ElementName)
Error
A bus
uncorrectable error
has occurred.
(Sensor = CPUs)
1.
Check the system-event log.
2.
(Trained technician only) Remove
the failing microprocessor from the
system board (see Removing a
microprocessor and heat sink).
3.
Check for a server firmware update.
Important:
Some cluster solutions
require specific code levels or
coordinated code updates. If the
device is part of a cluster solution,
verify that the latest level of code is
supported for the cluster solution
before you update the code.
4.
Make sure that the two
microprocessors are matching.
5.
(Trained technician only) Replace
the system board (see Removing the
system board and Installing the
system board).
414
System x3500 M4 Type 7383: Installation and Service Guide
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