IBM 7383, Инструкция по установке и обслуживанию

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Table 23. Monitor and video's symptoms and actions (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
v Go to the IBM support website at http://www.ibm.com/supportportal to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
Wrong characters appear on the
screen.
1. If the wrong language is displayed, update the server firmware to the latest
level (see “Updating the firmware” on page 101) with the correct language.
2. Reseat the monitor and cable.
3. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Monitor
b. (Trained technician only) System board
Network connection problems
Table 24. Network connection problems and actions
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
v Go to the IBM support website at http://www.ibm.com/supportportal to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
Log in failed by using LDAP
account with SSL enabled.
1.
Make sure the license key is valid.
2.
Generate a new license key and log in again.
Optional-device problems
Table 25. Optional-device problems and actions
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
v Go to the IBM support website at http://www.ibm.com/supportportal to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
An IBM optional device that
was just installed does not
work.
1. Make sure that:
v
The device is designed for the server (see http://www.ibm.com/systems/
info/x86servers/serverproven/compat/us).
v
You followed the installation instructions that came with the device and the
device is installed correctly.
v
You have not loosened any other installed devices or cables.
v
You updated the configuration information in the Setup utility. Whenever
memory or any other device is changed, you must update the configuration.
2. Reseat the device that you just installed.
3. Replace the device that you just installed.
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System x3500 M4 Type 7383: Installation and Service Guide