
Exinda Network Orchestrator
5 Troubleshooting
|
551
3.
Choose one instance of the Exinda AD Connector, and select the
Send Active Directory user and group inform-
ation to Exinda appliance(s) at startup
checkbox, and click
OK
.
5.6.2 WMI Service is not running
Problem
When I try to access the Exinda AD Connector, a message opens that states “The installer has detected that WMI Service
is not running. Consult Windows Help files to find information on how to start WMI Service.”.
Solution
This message indicates that Windows Management Information (WMI) service is disabled. The Exinda AD Connector will
not be able run correctly until the WMI service is started.
To start the WMI service, at a command prompt type the following command:
net start winmgmt
5.6.3 System account showing in traffic reports
Problem
When viewing conversations, the IP address and username of an account created for signing SMB traffic is being
displayed as generating traffic rather than the actual user generating the traffic.
Solution
When SMB signing is configured and enabled, the SMB signing account is the last user account registered as using an IP
address, the Exinda AD Connector transfers the SMB signing account as the username that is generating the traffic. To
ignore the SMB signing account and report the traffic as being generated by the actual user, configure the Exinda AD
Connector to ignore the SMB signing account.
For more information, refer to
Exclude specific usernames from
5.6.4 No Communication Between the Exinda AD Connector and the Exinda Appliance
Problem
You see one of the following symptoms:
A connection cannot be established between the Exinda AD Connector and the Exinda Appliance.
The Last Contact status on the
Configuration > System > Network > Active Directory
tab is blank or red.
Resolution
1.
Ensure your firewall allows incoming and outgoing traffic on the port configured for the Exinda Appliance to com-
municate with the Exinda AD Connector
5.6.5 Exinda AD Connector stops running
Problem
At times after restarting the Exinda AD Connector or the Exinda AD service, the Exinda AD Connector does not continue
running, and requires constant restarts.
Содержание EXNV-10063
Страница 98: ...Exinda Network Orchestrator 2 Getting started 98 6 Click New The New Virtual Hard Disk wizard opens ...
Страница 99: ...Exinda Network Orchestrator 2 Getting started 99 7 Select VHDX as the Disk Format type and click Next ...
Страница 130: ...Exinda Network Orchestrator 2 Getting started 130 Screenshot 35 The life cycle of configuration status ...
Страница 369: ...Exinda Network Orchestrator 4 Settings 369 ...
Страница 411: ...Exinda Network Orchestrator 4 Settings 411 Screenshot 168 P2P OverflowVirtualCircuit ...
Страница 420: ...Exinda Network Orchestrator 4 Settings 420 Screenshot 175 Students OverflowVirtualCircuit ...
Страница 451: ...Exinda Network Orchestrator 4 Settings 451 ...