Troubleshooting Guide
505
Toner smears or print comes off
Action
Yes
No
1
The print media surface may be uneven. Try changing the
Paper Type
setting in the printer driver. For example, change the plain paper to
thick.
a
On the
General
tab, change the
Paper Type
setting.
Does this solve your problem?
The task is complete.
Go to action 2.
2
Verify that the correct print media is being used. See "Supported Paper
Types." If not, use the print media recommended for the printer.
Does this solve your problem?
The task is complete.
Go to action 3.
3
Replace the drum cartridge.
a
Replace the drum cartridge. See "Replacing the Drum Cartridge."
b
After you replace the drum cartridge, test print your document again.
Does this solve your problem?
The task is complete.
Go to action 4.
4
Clean the transfer unit.
a
Press the
(Information)
button and tap the
Tools
tab
tap
Admin Settings
Maintenance
Clean
Transfer Unit
.
b
After you clean the transfer unit, press the
(Information)
button and tap
Report/List
.
c
Tap
Demo Page
.
The demo page is printed.
Does this solve your problem?
The task is complete.
Go to action 5.
5
Replace the fusing unit, the transfer unit, and the retard roller.
a
Replace the fusing unit, the transfer unit, and the retard roller. See
"Replacing the Fusing Unit, the Transfer Unit, and the Retard Roller."
b
After you replace the fusing unit, the transfer unit, and the retard
roller, press the
(Information)
button and tap
Report/List
.
c
Tap
Demo Page
.
The demo page is printed.
Does this solve your problem?
The task is complete.
Contact Dell.
Содержание H815dw
Страница 2: ......
Страница 24: ...24 Contents Template Last Updated 2 7 2007 ...
Страница 26: ...26 ...
Страница 30: ...30 Notes Cautions and Warnings ...
Страница 32: ...32 Dell Cloud Multifunction Printer H815dw Dell Smart Multifunction Printer S2815dn User s Guide ...
Страница 38: ...38 Product Features ...
Страница 44: ...44 About the Printer ...
Страница 46: ...46 ...
Страница 48: ...48 Overview of the Printer Setup ...
Страница 86: ...86 Loading Paper ...
Страница 100: ...100 Installing Printer Drivers on Windows Computers ...
Страница 104: ...104 Installing Printer Drivers on Macintosh Computers ...
Страница 114: ...114 ...
Страница 180: ...180 Dell Printer Configuration Web Tool ...
Страница 282: ...282 ...
Страница 316: ...316 Copying ...
Страница 344: ...344 Scanning For Apple Macintosh Password for Scanner Enter the password ...
Страница 380: ...380 Dell Document Hub ...
Страница 386: ...386 ...
Страница 404: ...404 Understanding Your Printer Software ...
Страница 424: ...424 Using Digital Certificates ...
Страница 434: ...434 Understanding Printer Messages ...
Страница 440: ...440 Specifications ...
Страница 441: ...441 Maintaining Your Printer 31 Maintaining Your Printer 443 32 Clearing Jams 469 ...
Страница 442: ...442 ...
Страница 451: ...Maintaining Your Printer 451 8 Close the front cover and put back the operator panel to the original position ...
Страница 468: ...468 Maintaining Your Printer ...
Страница 476: ...476 Clearing Jams 8 Insert the MPF into the printer 9 Close the rear cover ...
Страница 482: ...482 Clearing Jams 7 Press down the levers on both sides of the fusing unit 8 Close the rear cover ...
Страница 499: ...499 Troubleshooting 33 Troubleshooting Guide 501 ...
Страница 500: ...500 ...
Страница 530: ...530 Troubleshooting Guide ...
Страница 531: ...531 Appendix Appendix 533 ...
Страница 532: ...532 ...