Troubleshooting License File problems
Issue 7 November 2003
B-9
555-233-115
Feature button assignments
You can use the station screen (change station) to change the settings for the
system phones, including adding a feature button assignment specifically for an
“RFA Major Alarm” that lights when the system enters License-Error mode. The
system allows you to program up to
■
20 buttons per system (csi & si).
■
30 buttons per system (r).
For complete instructions for administering the RFA Major Alarm button, see the
Administrator’s Guide for Avaya Communication Manager, Chapter, 4, “Managing
Phones.”
Log in warning messages
If the system is in either License-Error or No-License modes, anyone logging on
to the System Access Terminal (SAT) receives a warning message, depending on
the conditions.
■
When “License Error: Serial Number Mismatch” (or some other description)
appears, the system is telling you that
— The switch is in License-Error mode.
— The system detected a license file serial number mismatch between
the License File and the actual hardware in the switch.
■
When “Call Processing Will Be Blocked in Approximately xxx hours”
appears, the system is telling you that
— The switch is in License-Error Mode.
— The 10-day countdown timer has started and you have xxx hours
before you enter No-License mode.
■
When “Call Processing Blocked” appears, the system is telling you that
— The switch is in No-License Mode.
— The switch allows only incoming and outgoing calls to
pre-administered numbers.
License modes
shows the 3 license modes, descriptions, and repair procedures.
