Troubleshooting guidelines
Issue 7 November 2003
B-5
555-233-115
No shadowing
1. Note the LEDs on the standby UN331B/C processor circuit pack.
2. If the yellow LED is flashing on the standby processor, toggle the DUPINT
switches from ACTIVE to AUTO one at a time.
3. Move the management terminal connection to the STANDBY SPE terminal
connector on the back of the PPN cabinet.
4. Type list configuration software memory and press
Enter
for both SPEs.
5. In the SOFTWARE VERSION sections for each SPE verify that the
Memory Resident
fields are identical.
6. Verify that the translations dates are identical. Both must match!
If they do not match
1. Lock the active SPE.
2. Unseat the TN1657 disk drive from the standby carrier.
3. Take the removable media (optical disk) from the active SPE and insert it in
the standby SPE’s optical drive.
4. Type power down reset to reboot the standby SPE from the optical disk.
5. Wait for the flashing yellow LED on the standby SPE.
6. Unlock the DUPINT switches.
7. Type status spe and press
Enter
to verify that shadowing is up.
If they do match
1. Follow the troubleshooting procedures in Maintenance for Avaya
DEFINITY Server R, Chapter 4, “Initialization and Recovery.”
No Translations after upgrade
Two reasons for this can be:
■
Translations not saved to removable media
■
