Install the EPN
Issue 7 November 2003
4-37
555-233-115
5. In the Session Type field, select:
■
NEW INSTALL REGISTRATION for products that are initially
installed at a customer site.
■
UPGRADE REGISTRATION for all subsequent product
registrations.
6. In the Product Type field choose DEFINITY for the following products:
7. Click on the Start Product Registration button.
If the data you have entered matches a Maestro database record, the
Customer Verification page appears.
8. Verify the information in the Customer Name and Customer Address
fields.
NOTE:
If the information is not what you expected, ensure that you entered
the customer’s FL/Sold-To number correctly (Step 4 above). If you
entered an incorrect number:
a. Click on the Abort Upgrade Registration Session button at
the bottom of the screen.
!
CAUTION:
DO NOT exit your browser to abort the session. This can result
in an incomplete upgrade registration.
b. Return to the ART User Menu page to begin a new session.
If the FL/Sold-To number matches multiple customers in the
database, ART displays the name and address of each customer
with a button to select for this registration session.
9. In the Customer Type field, select
■
GOODYEAR, MOTEL 6, STATE FARM
■
IN CINCINNATI BELL SERVICE AREA
■
OTHER
NOTE:
This verification might be done automatically in the future.
10. Click on the Continue Upgrade Registration button.
The DEFINITY Product List page appears.
