86 English
Tr
ouble
shoo
ting
Troubleshooting
Checkpoints
If you encounter a problem with the oven, first check the table below and try the
suggestions. If the problem continues, contact a local Samsung service centre.
Problem
Cause
Action
The buttons cannot be
pressed properly.
•
If there is foreign matter
caught between the buttons
•
Touch model: if there is
moisture on the exterior
•
If the lock function is set
•
Remove the foreign matter
and try again.
•
Remove the moisture and
try again.
•
Check whether the lock
function is set.
The time is not
displayed.
•
If there is no power supplied
•
Check whether there is
power supplied.
The oven does not work.
•
If there is no power supplied
•
Check whether there is
power supplied.
The oven stops while in
operation.
•
If it is unplugged from the
power socket
•
Reconnect the power.
The power turns off
during operation.
•
If continuous cooking takes
a long time
•
If the cooling fan does not
work
•
If the oven is installed
in a place without good
ventilation
•
When using several power
plugs in the same socket
•
After cooking for a long
time, let the oven cool.
•
Listen for the sound of the
cooling fan.
•
Keep the gaps specified
in the product installation
guide.
•
Use a single plug.
There is no power to the
oven.
•
If there is no power supplied
•
Check whether there is
power supplied.
The oven exterior is too
hot during operation.
•
If the oven is installed
in a place without good
ventilation
•
Keep the gaps specified
in the product installation
guide.
The door cannot be
opened properly.
•
If there is food residue
stuck between the door and
product interior
•
Clean the oven well and
then open the door again.
NV73J9770RS_EE_DG68-00NO+FI+DA+EN.indb 86
NV73J9770RS_EE_DG68-00NO+FI+DA+EN.indb 86
2021-06-08 오후 3:38:59
2021-06-08 오후 3:38:59
