MERLIN LEGEND Communications System Release 5.0
Feature Reference
555-650-110
Issue 1
June 1997
Features
Page 580
System Access/Intercom Buttons
Caller ID
Both SA and Shared SA extensions display Caller ID information on
Line 1 of the first screen of the display. This information remains on the
answering extension’s display and is cleared from the other extensions. If
another user picks up on the call, that person sees
In Use
and the
principal extension user sees the caller information of the person who
picked up; it is displayed on Line 2 of the first screen.
Calling Restrictions
When a call is made on a Shared SA button, the calling restrictions that
apply are those programmed for the extension with the button, not those
for the principal extension.
Call Waiting
A telephone is considered busy when all SA or ICOM buttons (except SA
Originate Only or ICOM Originate Only) are in use. The user can dial
the Call Waiting feature code to pick up a waiting call only when an SA
Originate Only or ICOM Originate Only button is available.
Conference
Calls on SA, Shared SA, or ICOM buttons can be included in a
conference call. If a user involved in a conference call on an SA button
also has a Shared SA button for one of the conference participants, the
call is active at the SA button, not at the SSA button.
Coverage
When a Primary Cover, Secondary Cover, or Group Cover button is
programmed, a call received on an SA or ICOM button that is eligible for
Individual or Group Coverage remains on the sender’s SA or ICOM
button until it is answered at the receiver’s telephone. Once answered by
a receiver, the call is removed from the sender’s SA (including Shared
SA) or ICOM button. However, when a calling group is programmed as a
Group Coverage receiver, the call is removed from the sender’s
telephone as soon as it is sent from the calling group queue to an
available member.
Calls received on Shared SA buttons are not eligible for Individual or
Group Coverage.
If a receiver has a Primary Cover, Secondary Cover, or Group Cover
button for a sender and also has a Shared SA button associated with the
sender, the green LEDs next to both the Cover button and the Shared SA
button flash when a call arrives for the sender. In addition, the red LED
stays on at the Shared SA button.
CTI Link
CTI (Computer Telephony Integration, Release 5.0 and later systems)
allows software applications on a worktop PC to control placing a call on
hold, retrieving a call from hold, making calls, inside transfer and 3-party
conference, answering, and hanging up on the SA buttons of an
extension using the application.
Digital Data Calls
Data calls cannot be presented as voice calls, although users can make
data calls using ICOM or SA Voice Announce buttons.
Display
If a user with a display telephone calls an extension and the call is
answered at a Shared SA button, the caller’s display shows the principal
extension, not the answering extension.
Do Not Disturb
When Do Not Disturb is turned on at the principal extension, calls do not
ring at that extension or at telephones with SSA buttons for the extension.
