MERLIN LEGEND Communications System Release 5.0
Feature Reference
555-650-110
Issue 1
June 1997
Features
Page 437
Pools
Lines/trunks assigned to pools cannot be assigned as personal lines (on buttons)
on any extension except a Direct-Line Console (DLC). However, calls that come
in on lines/trunks assigned to pools can be programmed to be received by one or
more QCC operators.
When all lines/trunks in a pool are in use, the green LEDs turn on next to the Pool
buttons assigned to multiline telephones and next to any DSS (Direct Station
Selector) buttons associated with the pool dial-out code.
Individual extensions can be restricted to deny dial access to particular pools. See
“Calling Restrictions” under
‘‘Feature Interactions’’ on page 438
.
Users with Pool buttons on their telephones can use the pool even if the pool
dial-out restriction is assigned to the extension.
One pool can be assigned to buttons on a maximum of 64 extensions.
In Release 3.1 and later systems, if an extension is changed from a Direct-Line
Console to a Queued Call Console, pool dial-out codes are disallowed on the
QCC. You must use system programming if you want to allow access to dial-out
codes on the QCC.
Mode Differences
3
0
Although pools are available only in Hybrid/PBX mode, users in Behind Switch
mode can access the pools in the host switch through their prime lines.
Telephone Differences
3
0
Direct-Line Consoles
3
0
A Pool button cannot be assigned to a DLC. A DLC operator accesses pools by
dialing the pool dial-out code from an SA button or, on an MLX DLC with a DSS,
by pressing the DSS button associated with the pool dial-out code. Trunks in
pools cannot be assigned as personal lines (assigned to line buttons) on any
telephone except a DLC. In Release 3.1 and later systems, the system manager,
through system programming, must allow the DLC extension to access those pool
dial-out codes that it needs.
Queued Call Consoles
3
0
A Pool Status button is assigned as a fixed-feature button on a QCC and
provides an operator with the status of all the pools (maximum of 11). The
operator presses the Inspct button followed by the Pool Status button, and the
busy or available status of pools is shown on the display. Pool buttons cannot be
assigned to a QCC, but a QCC operator can use pools to make outgoing calls by
selecting a Call button and dialing the ARS or pool dial-out code. In Release 3.1
