MERLIN LEGEND Communications System Release 5.0
Feature Reference
555-650-110
Issue 1
June 1997
Features
Page 118
Camp-On
other times, and no error tone sounds when a caller unsuccessfully tries to use
Camp-On at an inappropriate time.
Camp-On cannot be used on a system that includes a voice messaging system.
Telephone Differences
3
Direct-Line Consoles
3
When a Direct-Line Console (DLC) system operator uses Camp-On to transfer a
call to a busy extension, the call is placed in the call-waiting queue; the caller
hears the call-waiting tone whether or not the user has the Call Waiting feature
activated.
If the system is programmed for one-touch Transfer with automatic completion, an
operator uses Camp-On by pressing the Transfer button, dialing the extension
manually, and activating Camp-On.
If an operator presses an Auto Dial or DSS button, the transfer is automatically
completed and Camp-On cannot be used.
Queued Call Consoles
3
A Camp-On button cannot be programmed on a QCC. Instead, the operator
makes a call to a busy extension by selecting
Camp On
from the display. The call
does not return to the QCC queue until the Camp-On return interval expires. If the
operator presses the Release button, the extension being called receives the
call-waiting tone and the call returns to the QCC queue when the transfer return
interval expires.
To use Camp-On when the system is programmed for automatic extended call
completion, a QCC operator must press the Start button, dial the extension
manually, activate Camp-On, and either press Release or hang up. If the operator
presses a DSS button, the transfer is automatically completed and Camp-On
cannot be used.
Other Multiline Telephones
3
Camp-On can be used when a multiline telephone user hears ringing, a busy
tone, or call-waiting ringback while transferring a call. To use Camp-On to
complete the transfer, press a programmed Camp-On button or press the
Feature button and dial
57
. On MLX display telephones, a user can also press the
Feature button and select
Camp On
from the display.
Single-Line Telephones
3
Calls can be camped on to single-line telephones, but single-line telephone users
cannot use Camp-On.
