MERLIN LEGEND Communications System Release 5.0
Feature Reference
555-650-110
Issue 1
June 1997
Features
Page 165
Coverage
When Group Coverage is the only type of coverage programmed for a sender, the
QCC queue should not be programmed along with Group Cover buttons on
multiline telephones. Because the QCC cannot be programmed for Delay Ring,
eligible calls ring immediately both at the sender’s telephone and at the QCC
queue. This may not allow the sender enough time to answer the call before a
QCC operator answers.
If a call is sent to coverage because the sender does not have a button available
to take the call, the call does not return to the sender’s telephone, even if a button
becomes available while the call is ringing at a coverage receiver’s telephone.
An inside voice-announced call made on an SA Voice or ICOM Voice is not
covered. If it is converted to a ringing call—for example, because the sender’s
speakerphone is in use—the ringing call is sent to coverage.
No type of Cover button can be used to make calls.
When the sender also has Individual Coverage and an Individual Coverage
receiver is available, the Delay Ring interval is used as an delay in addition to the
Coverage Delay Interval before a call goes to Group Coverage.
When no principal user is assigned for a personal line, calls received on the
personal line cannot be forwarded to outside telephone numbers. Calls follow the
Individual Coverage patterns of all senders who share the line and the Group
Coverage pattern of the extension with the lowest logical identification number
(lowest numbered jack on the module).
In Release 4.1 and later systems, coverage delay settings affect the ability of
Integrated Administration to program some Coverage options for AUDIX Voice
Power. See
‘‘Integrated Administration’’ on page 328
for details.
In Release 4.1 and later systems only, Night Service Coverage Control, when
enabled through system programming (factory setting is Disabled), controls voice
messaging system (VMS) coverage only and has no effect on Individual
Coverage (Primary or Secondary) or on other types of Group Coverage. When
disabled, the feature has no effect whatsoever on coverage.
In Release 4.1 and later systems only, in a system with Night Service Coverage
Control enabled, Night Service transitions do not toggle the programmed
Coverage VMS Off button to the opposite status. Instead, when Night Service
goes on or off after a user has manually pressed the button, the button follows
Night Service status just as other programmed Coverage VMS Off buttons do.
The status of programmed Coverage VMS Off buttons is always set to match the
most recent
user press or transition into or out of Night Service operation. For
more information about Night Service, see
