MERLIN LEGEND Communications System Release 5.0
Feature Reference
555-650-110
Issue 1
June 1997
Features
Page 316
Hold
NOTE:
Some single-line telephones, such as Lucent Technologies models
2500YMGL, 2500MMGK, and 8110M, use a timed or positive disconnect.
On these telephones, pressing the switchhook disconnects the call. Use
the Recall or Flash button instead of the switchhook to send a switchhook
flash. (The 8100M telephone must have positive disconnect programmed
on the telephone as described in its manual.)
Feature Interactions
2
3
Allowed/
Disallowed Lists
The Hold button is used to enter a wild card character in an Allowed or
Disallowed List entry.
Authorization Code
Initiating the Hold feature after entering an authorization code deactivates
the Authorization Code feature for subsequent calls.
Auto Dial
The Hold button is used to enter the Pause special character in a
telephone number programmed on an Auto Dial button.
Basic Rate Interface
An active call on a BRI line can be placed on hold by using the MERLIN
LEGEND Communications System Hold feature. All call appearances
(such as LEDs) are the same as for other non-BRI lines.
Callback
Pressing the Hold button while waiting for a queued call is similar to
hanging up. The green LED flashes next to the line button, indicating that
the button is being used for the queued call.
Call Waiting
A person with all calls on hold cannot hear the call-waiting tone.
Conference
When adding other participants to a conference, the conference originator
hears the hold reminder when the conference is on hold for longer than
one minute (if the originator is a telephone user) or for longer than the
operator hold timer setting (if the originator is an operator).
If DLC operator automatic Hold is programmed and used by a DLC
operator while setting up a conference, the entire conference goes on
hold.
Both parties on an inside call cannot put each other on hold. If a user
presses the Hold button while waiting on hold for a conference initiated
by another user (an inside call) or if the user presses the Conf button
while waiting on hold on an inside call, the entire conference call is
disconnected.
Conference
continued
The initiator of a conference call can leave the conference by touching
Hold. The conference initiator can rejoin the conference call by touching
the line button of any conference participant.
In Release 2.1 and later systems, a call that has been put on hold on a
Cover button can be added to a conference by a user who has a personal
line for the call.
