MERLIN LEGEND Communications System Release 5.0
Feature Reference
555-650-110
Issue 1
June 1997
Features
Page 373
Line Request
Mode Differences
2
6
Hybrid/PBX Mode
2
6
In Hybrid/PBX mode, Line Request can be used for personal lines or
special-purpose lines (such as WATS) assigned to line buttons on a multiline
telephone. Callback should be used instead of Line Request to complete calls to
busy extensions or outside numbers when the call is made by using a pool in
which the lines/trunks are busy.
NOTE:
Do not use Callback when your system includes a voice messaging
system.
Key and Behind Switch Modes
2
6
Line Request works only for outside lines that are assigned to line buttons.
Telephone Differences
2
6
Queued Call Consoles
2
6
Line Request cannot be used on QCCs.
Other Multiline Telephones
2
6
Line Request cannot be used on MLC-5, MDW 9000 cordless, or MDC 9000
cordless/wireless telephones.
Single-Line Telephones
2
6
Line Request cannot be used on single-line telephones.
Feature Interactions
2
6
Callback
Returning Callback calls cancel Line Request.
Camp-On
Returning camped-on calls cancel Line Request.
Park
Returning parked calls cancel Line Request.
Pools
Line Request cannot be used on a Pool button.
System Access/
Intercom Buttons
Line Request cannot be used for an SA or ICOM button.
Transfer
Returning transferred calls cancel Line Request.
