Lenovo Flex System x220 Installation And Service Manual Download Page 171

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4. If the problem remains, contact your technical-support representative.

Related links

–

IBM Support website

–

Latest level of DSA

–

Latest level of BMC/IMM

•

217-900-000 : HDD Test Failed

HDD Test Failed. The hard drive self-test detected a failure.

Recoverable

Severity

Error

Serviceable

Yes

Automatically notify support

User Response

Complete the following steps:

1. Check cable connections.

2. Rerun the test.

3. Verify the firmware is at the latest level.

4. Rerun the test.

5. If the problem remains, contact your technical-support representative.

Related links

–

IBM Support website

–

Latest level of DSA

–

Latest level of BMC/IMM

DSA LSI hard drive test results

The following messages can result when you run the LSI hard drive test.

Test results for the DSA LSI hard driveoutputfilename=DSA_LSI_hard_drive test

The following messages can result when you run the DSA LSI hard driveoutputfilename=DSA_LSI_hard_drive
test.

•

407-000-000 : LSIESG:DiskDefaultDiagnostic Test Passed

The test passed.

Recoverable

Chapter 6

Troubleshooting

163

Summary of Contents for Flex System x220

Page 1: ...Flex System x220 Compute Node Installation and Service Guide Machine Types 7906 2585 ...

Page 2: ...fety Information and the Environmental Notices and User Guide documents on the IBMDocumentation CD Tenth Edition August 2016 Copyright Lenovo 2014 2016 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ... Chapter 3 Installing the operating system 43 Using the ServerGuide Setup and Installation CD 44 ServerGuide features 44 Typical operating system installation 45 Installing the operating system without using ServerGuide 45 Using Lenovo ServerGuide Scripting Toolkit 45 Chapter 4 Accessing the IMM2 47 Accessing the IMM2 remotely 47 Viewing the network access tag 47 Logging in to the IMM2 Web interfa...

Page 4: ...70 Installing the RFID tag 671 Removing the USB flash drive 671 Installing the USB flash drive 672 Removing and replacing Tier 2 customer replaceable units CRUs 673 Removing the adapter retention assembly 673 Installing the adapter retention assembly 674 Removing a microprocessor and heat sink 675 Installing a microprocessor and heat sink 678 Thermal grease 682 Removing the system board assembly 6...

Page 5: ...t eerst de veiligheidsvoorschriften Ennen kuin asennat tämän tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Les sikkerhetsinformasjonen Safety Information før du installerer dette produktet ...

Page 6: ...r is used to cross reference an English language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document For example if a caution statement is labeled Statement 1 translations for that caution statement are in the Safety Information document under Statement 1 Be sure to read all caution and danger statements in this documentation b...

Page 7: ... disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlet 5 Turn device ON 1 Turn everything OFF 2 First remove power cords from outlet 3 Remove signal cables from connectors...

Page 8: ...21 CAUTION Hazardous energy is present when the blade is connected to the power source Always replace the blade cover before installing the blade UL regulatory information This device is for use only with Listed chassis vi Flex System x220 Compute Node Installation and Service Guide ...

Page 9: ...node This document is available on the Lenovo Documentation CD You can obtain up to date information about the compute node at http www ibm com systems The compute node might have features that are not described in the documentation that comes with the compute node The documentation might be updated occasionally to include information about those features Technical updates might also be available ...

Page 10: ...language in the Safety Information document Lenovo Warranty Information This printed document contains the warranty terms and a pointer to the Lenovo Statement of Limited Warranty Environmental Notices and User Guide This document is in PDF It contains translated environmental notices License Agreement for Machine Code This document is in PDF It provides translated versions of the License Agreemen...

Page 11: ...accessgateway index html The Lenovo Documentation CD The Documentation CD contains documentation for the compute node in Portable Document Format PDF It includes a documentation browser to help you find information quickly You can run the Documentation CD on any computer that meets the hardware and software requirements Hardware and software requirements Use this information to determine the minim...

Page 12: ... appears are listed in order of the most occurrences Click a document to view it Press Ctrl F to use the Acrobat search function or press Alt F to use the xpdf search function within the document Click Help for detailed information about using the Documentation Browser Notices and statements in this document Use this information to understand the most common documentation notices and statements an...

Page 13: ... total memory on the system board Support for UDIMMs and RDIMMs combining is not supported Predictive Failure Analysis PFA alerts Microprocessors Memory Hard disk drives Drives Supports up to two hot swap Gen2 small form factor SFF Serial Attached SCSI SAS or Serial ATA SATA hard disk drives 1 Upgradeable firmware All firmware is field upgradeable Size Height 55 5 mm 2 2 in Depth 492 24 mm 19 4 in...

Page 14: ...ature change from the shipping environment to the operating environment 10 Condensation but not rain is acceptable What your compute node offers Your compute node offers features such as the integrated management module II hard disk drive support systems management support Lenovo X Architecture microprocessor technology integrated network support I O expansion large system memory capacity light pa...

Page 15: ...the system board For the most current list of supported DIMMs see http www lenovo com serverproven Light path diagnostics Light path diagnostics provides light emitting diodes LEDs to help you diagnose problems For more information see Light path diagnostics on page 61 Microprocessor technology The compute node supports up to two multi core IntelXeon microprocessors For more information about supp...

Page 16: ...logies For more information see the Flex System Manager Software Installation and Service Guide at http pic dhe ibm com infocenter flexsys information topic com ibm acc 8731 doc product_ page html Lenovo XClarity Administrator Lenovo XClarity Administrator is a centralized resource management solution that enables administrators to deploy infrastructure faster and with less effort The solution sea...

Page 17: ...Lenovo seller or business partner For information about installing the license see http pic dhe ibm com infocenter flexsys information index jsp topic 2Fcom lenovo lxca doc 2 Fupdate_lxcasw html Updating Lenovo XClarity Administrator You can download or import Lenovo XClarity Administrator updates and install the updates from the Lenovo XClarity Administrator web interface For information about up...

Page 18: ... Administrator can help you achieve a fully compliant environment It supports self signed SSL certificates which are issued by an internal certificate authority and external SSL certificates which are issued by a private or commercial CA Firewalls on chassis and servers can be configured to accept incoming requests from only Lenovo XClarity Administrator Service and support Lenovo XClarity Adminis...

Page 19: ...ustomer upgradeable Unified Extensible Firmware Interface UEFI code and diagnostics ECC protected DDR3 DIMMs ECC protection on the L2 cache Error codes and messages Integrated management module II IMM2 that communicates with the Chassis Management Module to enable remote systems management Light path diagnostics Memory parity testing Microprocessor built in self test BIST during power on self test...

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Page 21: ...tml From the CMM web interface select Compute Nodes from the Chassis Management menu For more information see the the Flex System Chassis Management Module User s Guide at http pic dhe ibm com infocenter flexsys information topic com lenovo acc cmm doc cmm_user_ guide html All fields and options are described in the CMM web interface online help For more information about Flex System Manager manag...

Page 22: ...face online help After the compute node is removed from the chassis press and hold this button to activate the system board LEDs light path diagnostics See Compute node controls connectors and LEDs on page 12 for more information This button is also the power LED This green LED indicates the power status of the compute node Flashing rapidly The LED flashes rapidly for the following reasons The com...

Page 23: ...r blue Captive screws to KVM connector Turning on the compute node Use this information for details about turning on the compute node After you connect the compute node to power through the Flex System chassis the compute node can be started in any of the following ways You can press the power button on the front of the compute node see Compute node controls connectors and LEDs on page 12 to start...

Page 24: ...om lenovo acc cmm doc cli_ command_ power html From the CMM web interface select Compute Nodes from the Chassis Management menu For more information see the the Flex System Chassis Management Module User s Guide at http pic dhe ibm com infocenter flexsys information topic com lenovo acc cmm doc cmm_user_ guide html All fields and options are described in the CMM web interface online help For more ...

Page 25: ...l All fields and options are described in the CMM web interface online help For more information about Flex System Manager management software see the Flex System Manager Software Installation and Service Guide at http pic dhe ibm com infocenter flexsys information topic com ibm acc 8731 doc product_ page html System board layouts Use this information to locate the connectors LEDs jumpers and swit...

Page 26: ...n pins 1 and 2 to force power permission from the IMM2 to the real time management module RTMM Trusted Platform Module TPM physical presence CN51 Two pin jumper The default is no jumper Place a jumper on pins 1 and 2 to indicate a physical presence to the IMM2 TPM chip System board LEDs Use this information to locate the system board LEDs The following illustration shows the locations of the LEDs ...

Page 27: ...eal time clock RTC reset The default position is Off Changing this switch to the On position resets the RTC A momentary toggle is all that is required To avoid excessive CMOS battery drain do not leave this switch in the On position SW8 4 Boot backup IMM2 uBoot The default position is Off When the switch is in the Off default position the compute node will boot by using the primary IMM2 uBoot firm...

Page 28: ...es normal baseboard management controller BMC operation SW8 7 Wake on LAN WOL disable The default position is Off Changing this switch to the On position disables WOL SW8 8 Real time management module RTMM flash bypass The default position is Off Changing this switch to the On position forces the compute node to use RTMM ROM instead of flash NMI button The default position is Off Pressing this rec...

Page 29: ...f online updateable firmware and device drivers for your compute node The Lenovo ToolsCenter Bootable Media Creator uses UpdateXpress System Packs to update the firmware and device drivers Typically use UpdateXpress System Packs to update firmware and devices drivers for a compute node that has previously been provisioned For more information about UpdateXpress System Packs see http www ibm com su...

Page 30: ...s a POST message Booted from backup POST BIOS image is displayed the check log LED is lit and an automatic BIOS recovery ABR condition occurs The backup page version might not be the same as the primary page version You can then recover or restore the original primary page UEFI Note Changes are made periodically to the Lenovo website The actual procedure might vary slightly from what is described ...

Page 31: ...re the IP address of the IMM through the CMM web interface For more information see the Flex System Chassis Management Module User s Guide at http pic dhe ibm com infocenter flexsys information topic com lenovo acc cmm doc cmm_ui_config_ chassis_components html Step 1 Configure the Unified Extensible Firmware Interface UEFI firmware for the compute node by using the Setup utility see Using the Set...

Page 32: ...odule User s Guide at http pic dhe ibm com infocenter flexsys information topic com lenovo acc cmm doc cmm_user_ guide html All fields and options are described in the CMM web interface online help To start the Setup utility locally complete the following steps Step 1 If the compute node is turned on turn off the compute node see Turning off the compute node on page 16 Step 2 If necessary connect ...

Page 33: ...ntinues operating with reduced memory After the problem is corrected you must manually enable the memory connectors Select System Memory Details and use the arrow keys to highlight the pair of memory connectors that you want to enable then set the connectors to Enable Devices and I O Ports Select this choice to view or change assignments for devices and input output I O ports You can configure the...

Page 34: ...r change the security options for Trusted Platform Module TPM Integrated Management Module II Select this choice to view or change the settings for the integrated management module II IMM2 Commands on USB Interface Select this choice to specify whether the Ethernet over USB interface is enabled or disabled Notes This option is primarily for older operating systems that have problems with USB commu...

Page 35: ...p utility menu only Start Options Select this choice to view or change the startup sequence The startup sequence specifies the order in which the compute node checks devices to find a boot record The compute node starts from the first boot record that it finds If the compute node has Wake on LAN hardware and software and the operating system supports Wake on LAN functions you can specify a startup...

Page 36: ...ecure place If you forget the power on password you can regain access to the compute node by using the power on password override switch see System board switches on page 18 Attention If you set an administrator password and then forget it there is no way to change override or remove it You must replace the system board You can also regain access to the compute node by removing the CMOS battery an...

Page 37: ...t cable and connect the console breakout cable to the compute node 2 Turn on the compute node see Turning on the compute node on page 15 3 When the prompt Press F1 Setup is displayed press F1 If you have set an administrator password you must type the administrator password to access the full Setup utility menu If you do not type the administrator password a limited Setup utility menu is available...

Page 38: ...em or you can use the Bootable Media Creator or a Windows or Linux based toolkit to create bootable media that contains the ASU For information about the ASU and instructions for downloading and unpacking the ASU code see https support lenovo com us en documents LNVO ASU and the Advanced Settings Utility User s Guide The following sections provide instructions for updating the UUID and DMI SMBIOS ...

Page 39: ...ser userid password password where uuid is the user assigned hexadecimal value up to 16 bytes that identifies the compute node userid is the IMM2 account name 1 of 12 accounts The default is USERID password is the IMM2 account password 1 of 12 accounts The default is PASSW0RD with a zero not the letter O To update the DMI SMBIOS data complete the following steps Step 1 In the ASU command line inte...

Page 40: ...O To update the DMI SMBIOS data complete the following steps Step 1 In the ASU command line interface enter the following command asu set SYSTEM_PROD_DATA SysInfoProdName xxxxyyy host ipaddress user userid password password where xxxx is the 4 digit machine type of the compute node yyy is the 3 digit model number of the compute node ipaddress is the external LAN IP address of the IMM2 userid is th...

Page 41: ...g an array using the optional ServeRAID H1135 controller on page 35 Step 3 To configure another optional ServeRAID controller refer to the documentation provided with the option for instructions Creating an array using the integrated ServeRAID C105 controller Use these instructions to configure a software RAID array on the Flex System x220 Compute Node using the integrated ServeRAID C105 controlle...

Page 42: ...he Create Configuration screen select the RAID level for the array that you want to create RAID0 is the only option available if there is just one hard disk drive installed RAID0 and RAID1 are available if two hard disk drives are installed Step 6 On the Create Configuration screen select Select Drives The Select Drives screen is displayed 34 Flex System x220 Compute Node Installation and Service ...

Page 43: ... of initialization you want to use b Select Start Operation c Select Yes to confirm d When the Success prompt is displayed select OK to continue 1 For more information about ServeRAID C105 see https support lenovo com us en documents MIGR 5073015 2 ServeRAID C105 is not supported in VMware 5 and VMware 4 1 3 ServeRAID C105 is not supported in solid state drives 4 ServeRAID C105 is not supported in...

Page 44: ...ustration shows the System Settings window Step 4 From the Storage window use the arrow keys to select the controller you want to configure then press Enter The following illustration shows the Storage window 36 Flex System x220 Compute Node Installation and Service Guide ...

Page 45: ...dow is displayed The following illustration is an example of the Controller Configuration window Step 6 Press Enter to continue The Configuration Options window is displayed The following illustration shows the Configuration Options window with Controller Management selected Chapter 2 Configuring 37 ...

Page 46: ...tep 7 Select an option a Select Controller Management to view and manage controller properties create volumes import or delete foreign volumes and save or clear controller events The following illustration shows the Controller Management window 38 Flex System x220 Compute Node Installation and Service Guide ...

Page 47: ...e detailed information about using the ServeRAID configuration utilities SAS2 BIOS Configuration Utility Users Guide For information about the SAS2 BIOS configuration utility see ftp ftp software ibm com systems support system_x_pdf ibm_doc_mpt2sas_sas2bcu 2011 09_user guide pdf This document contains information about using the SAS2 BIOS based utility to configure the integrated RAID functions of...

Page 48: ... enabled for devices for which Features on Demand feature keys are installed 2 After you install an activation key for the first time you might have to restart the compute node for the Features on Demand software to become active See the documentation that comes with the software for specific activation instructions 3 Make sure that the UEFI code IMM2 firmware and all other firmware in the compute...

Page 49: ...s are required for you to use the LOM features Network interface cards and host bus adapter functionality including device management utilities and other functions are transparent to the host operating system Chapter 2 Configuring 41 ...

Page 50: ...42 Flex System x220 Compute Node Installation and Service Guide ...

Page 51: ...ou to mount the operating system image unmount the ServerGuide Setup and Installation CD and mount the operating system image You can also install an ISO image of the operating system from an external or portable storage device such as a USB device by using Remote Media For more information see http pic dhe ibm com infocenter flexsys information topic com ibm acc 8731 doc remote_control_installing...

Page 52: ...rating system installation instructions and install the operating system Important The operating system in the compute node must provide USB support for the compute node to recognize and use the keyboard mouse and removable media drives Using the ServerGuide Setup and Installation CD The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are designed fo...

Page 53: ... system installation program 3 The ServerGuide program presents operating system partition options that are based on your operating system selection and the installed hard disk drives 4 The ServerGuide program prompts you to insert your operating system CD and restart the compute node At this point the installation program for the operating system takes control to complete the installation Install...

Page 54: ...46 Flex System x220 Compute Node Installation and Service Guide ...

Page 55: ...default To get IPMI access create a local IMM user account separate from the CMM accounts When this local account is created the IPMI and SNMP ports are automatically opened Secure Shell SSH Use SSH to log into a remote compute node and execute commands Serial over LAN Establish a Serial over LAN SOL connection to manage compute nodes from a remote location You can remotely view and change the UEF...

Page 56: ...e html All fields and options are described in the CMM web interface online help Note If the network access tag is missing from the front of the compute node you can also locate the MAC address on a label located on the bottom of the compute node Logging in to the IMM2 Web interface Use these instructions to log in to the IMM2 web interface The IMM2 user name and password are provisioned through t...

Page 57: ... Manager management software if it is installed You must set the CMM to use the Secure security policy for the IMM2 to power on the compute node and for the IMM2 to function properly See Secure security policy in the Lenovo Flex System Chassis Management Module Installation Guide To log in to the IMM2 web interface complete the following steps 1 Open a web browser and in the Address or URL field t...

Page 58: ... your computer and you can mount one of your computer disk drives such as the CD ROM drive or the diskette drive on the compute node When you have mounted a disk you can use it to restart the compute node and to update firmware on the compute node The mounted disk appears as a USB disk drive that is attached to the compute node Server Properties The Server Properties page provides access to variou...

Page 59: ...ntly logged in to the IMM2 Global login settings include enabling Lightweight Directory Access Protocol LDAP compute node authentication setting the web inactivity timeout and customizing the account security settings Network The Network Protocol Properties page provides access to networking properties status and settings for your IMM2 The Ethernet tab manages how the IMM2 communicates using Ether...

Page 60: ...2 does not require IPMI device drivers or USB daemons for in band IMM2 communication Instead a LAN over USB interface enables in band communication to the IMM2 the IMM2 hardware on the system board presents an internal Ethernet interface from the IMM2 to the operating system LAN over USB is also called the USB in band interface in the IMM2 web interface The following table shows the IP addresses f...

Page 61: ...tall a Windows operating system there will be an unknown RNDIS device in the Device Manager Lenovo provides a Windows INF file that identifies this device The signed version of the INF file is included in all of the Windows versions of the IMM2 UEFI and DSA update packages Complete the following steps to install ibm_rndis_server_os inf To install the LAN over USB device driver for Windows complete...

Page 62: ...nnect the console breakout cable to the compute node b Turn on the compute node see Turning on the compute node on page 15 c When the prompt Press F1 Setup is displayed press F1 If you have set an administrator password you must type the administrator password to access the full Setup utility menu If you do not type the administrator password a limited Setup utility menu is available d Select Syst...

Page 63: ...inter cartridges that have depletable life is your responsibility If Lenovo acquires or installs a consumable part at your request you will be charged for the installation Structural parts Purchase and replacement of structural parts components such as the top cover and bezel is your responsibility If Lenovo acquires or installs a structural part at your request you will be charged for the install...

Page 64: ...m EN6132 2 port 40 Gb Ethernet Adapter optional 90Y3485 7 Memory 2 GB 1R x 8 2 Gbit DDR 3 1333 MHz LP UDIMM 49Y1421 7 Memory 4 GB 1R x 4 2 Gbit DDR 3 1333 MHz LP RDIMM 49Y1424 7 Memory 4 GB 2R x 8 2 Gbit DDR 3 1333 MHz LP RDIMM 49Y1425 7 Memory 8 GB 2R x 4 2 Gbit DDR 3 1333 MHz LP RDIMM optional 49Y1415 7 Memory 16 GB 4R x 4 2 Gbit DDR 3 1333 MHz LP RDIMM optional 49Y1418 7 Memory 4 GB 2R x 8 2 Gb...

Page 65: ... 13 Intel Xeon Processor 6C 2 4 GHz 15 MB Cache 95W 90Y4739 13 Intel Xeon Processor 6C 2 2 GHz 15 MB Cache 95W 90Y4740 13 Intel Xeon Processor 4C 2 4 GHz 10 MB Cache 80W 90Y4742 13 Intel Xeon Processor 4C 1 8 GHz 10 MB Cache 80W 90Y4744 13 Intel Xeon Processor 2C 2 6 GHz 5 MB Cache 80W 90Y4745 13 Intel Xeon Processor 6C 2 0 GHz 15 MB Cache 60W 90Y4748 13 Intel Xeon Processor 8C 2 0 GHz 20MB Cache ...

Page 66: ...ent of Limited Warranty Table 7 Consumable and structural parts Types 2585 and 7906 Index Description Part number 1 Cover all models 81Y5129 3 Filler front microprocessor socket 90Y4791 6 Air baffle over DIMMs right 90Y5784 9 Filler HDD bay 44T2248 11 Hard disk drive cage 94Y4867 T8 Torx screwdriver 14 Air baffle over DIMMs left 90Y5783 Chassis bulkhead 94Y4869 T8 Torx screwdriver DIMM filler 40K6...

Page 67: ...f you need help with your order call the toll free number that is listed on the retail parts page or contact your local Lenovo representative for assistance Chapter 5 Parts listing Types 2585 and 7906 59 ...

Page 68: ...60 Flex System x220 Compute Node Installation and Service Guide ...

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Page 70: ...ftware Installation and Service Guide at http pic dhe ibm com infocenter flexsys information topic com ibm acc 8731 doc product_ page html If you are in the same location as the compute node you can complete the following steps a Remove the compute node from the Flex System chassis see Removing a compute node from a chassis on page 639 for instructions b Carefully lay the compute node on a flat st...

Page 71: ... charged Light path diagnostics only No errors have occurred Memory A memory error has occurred Microprocessor x error The IMM2 lights this LED when a microprocessor has failed or overheated or the start microprocessor CPU 1 is missing The fault LED on the front panel is also lit Mismatch The microprocessors are mismatched If the MEM LED is also lit the DIMMs are mismatched NMI The system board ha...

Page 72: ...displaylog command or the CMM web interface For more information about the CMM displaylog command see the Flex System Chassis Management Module Command Line Interface Reference Guide at http pic dhe ibm com infocenter flexsys information topic com lenovo acc cmm doc cli_ command_ displaylog html From the CMM web interface select Event Log from the Chassis Management menu For more information see t...

Page 73: ...k Use IPMItool locally to view the system event log The compute node is hung Use any of the following methods If DSA Preboot is installed restart the compute node and press F2 to start DSA Preboot and view the event logs If DSA Preboot is not installed insert the DSA Preboot CD and restart the compute node to start DSA Preboot and view the event logs Alternatively you can restart the compute node ...

Page 74: ...de of the operating system you must restart the compute node to run it It is packaged as an ISO image that you download from the web or it is provided in flash memory on the compute node In addition to the capabilities of the other editions of DSA DSA Preboot includes diagnostic routines that would be disruptive to run within the operating system environment such as resetting devices and causing l...

Page 75: ...esent in the compute node Aborted The test could not proceed because of the compute node configuration Warning The test could not be run There was no failure of the hardware that was being tested but there might be a hardware failure elsewhere or another problem prevented the test from running for example there might be a configuration problem or the hardware might be missing or is not being recog...

Page 76: ...stem 2 Make sure that the DSA Diagnostic code is at the latest level 3 Run the test again 4 Check system firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component The latest level firmware for this component can be found in reference to this system type at the IBM Support website http www ibm...

Page 77: ...led firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 5 Run the test again 6 If the system has stopped responding turn off and restart the system and then run the test again 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support websit...

Page 78: ...g steps 1 If the system has stopped responding turn off and restart the system and then run the test again 2 Make sure that the DSA Diagnostic code is at the latest level 3 Run the test again 4 Check system firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 5 Run the test again 6 If th...

Page 79: ...2 000 000 MemStr Test Passed Test Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 202 801 000 MemStr Test Aborted Internal program error Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Turn off and restart the...

Page 80: ...bsite Latest level of DSA Latest level of BMC IMM 202 802 000 MemStr Test Aborted Memory size is insufficient to run the test At least 1 GB is required Recoverable No Severity Warning Serviceable Yes Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 202 803 000 MemStr Test Aborted User pressed Ctrl C Recoverable No Severity Warning Servic...

Page 81: ...gain 7 Execute the standard DSA memory diagnostics to validate all memory 8 If the failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 202 902 000 MemStr Test Failed Memory size is insufficient to run the test Recoverable No Severity Error Servic...

Page 82: ...t level of BMC IMM DSA memory isolation test results The following messages can result when you run the memory isolation test Test results for the DSA memory isolation test The following messages can result when you run the DSA memory isolation test 201 000 000 Standalone Memory Test Passed Quick Full Memory Test All CPUs Passed Recoverable No Severity Event Serviceable No Automatically notify sup...

Page 83: ...tically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 000 003 Standalone Memory Test Passed Quick Full Memory Test CPU 3 Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 000 004 Standalone Memory Test Passed Quick Full Memory Tes...

Page 84: ...orm the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 811 00...

Page 85: ...11 002 Standalone Memory Test Aborted Unable to Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait...

Page 86: ... Latest level of BMC IMM 201 812 000 Standalone Memory Test Aborted Memory test is not supported for this system Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off th...

Page 87: ...SA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 812 002 Standalone Memory Test Aborted Memory test is not supported for this system Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after ea...

Page 88: ...isconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 813 000 Standalone Memory Test Aborted Chipset Error Can not turn OFF ECC error reporting in CPU Recoverable No Severity Warning Serviceable No Automatically notify support No Use...

Page 89: ...se Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of ...

Page 90: ...porting in CPU Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Ma...

Page 91: ...ry Test Aborted Chipset Error Can not disable Scubbing feature for CPU Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait...

Page 92: ...st level of BMC IMM 201 814 003 Standalone Memory Test Aborted Chipset Error Can not disable Scubbing feature for CPU Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn o...

Page 93: ...SA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 815 001 Standalone Memory Test Aborted Program Error with Quick Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test...

Page 94: ...m and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 815 003 Standalone Memory Test Aborted Program Error with Quick Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support No ...

Page 95: ...se Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of ...

Page 96: ...ion Selection Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Mak...

Page 97: ...18 000 Standalone Memory Test Aborted Unable to Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait...

Page 98: ...of DSA Latest level of BMC IMM 201 818 002 Standalone Memory Test Aborted Unable to Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the syst...

Page 99: ... are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 819 000 Standalone Memory Test Aborted The start end address ranges in the restricted area of the memory Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test aft...

Page 100: ...m and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 819 002 Standalone Memory Test Aborted The start end address ranges in the restricted area of the memory Recoverable No Severity Warning Serviceable No Automatically notify...

Page 101: ... User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Late...

Page 102: ...han 16 Mbytes Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Mak...

Page 103: ...Test Aborted Memory Upper limit is less than 16 Mbytes Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds ...

Page 104: ...of BMC IMM 201 821 001 Standalone Memory Test Aborted Variable range MTRR registers are larger than fixed range MTRR registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative...

Page 105: ...SA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 821 003 Standalone Memory Test Aborted Variable range MTRR registers are larger than fixed range MTRR registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a ti...

Page 106: ...m and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 822 001 Standalone Memory Test Aborted Invalid MTRR service request Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete th...

Page 107: ...se Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of ...

Page 108: ... re run the test Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 ...

Page 109: ...Memory Test Aborted Node Interleave feature must be OFF Go to Setup and disable Node Interleave option and then re run the test Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representativ...

Page 110: ...vel Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 826 000 Standalone Memory Test Aborted BIOS Memory Controller has been disabled Go to Setup and Enable Memory Controller Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after ea...

Page 111: ...nds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 826 002 Standalone Memory Test Aborted BIOS Memory Controller has been disabled Go to Setup and Enable Memory Controller Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Compl...

Page 112: ...t after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 827 000 Standalone Memory Test Aborted BIOS ECC function has ...

Page 113: ...n Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that ...

Page 114: ...IOS Go to Setup and enable ECC generation Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s...

Page 115: ...01 844 001 Standalone Memory Test Aborted Chipset Error Problem in masking MSR machine check control MASK registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off...

Page 116: ...upport website Latest level of DSA Latest level of BMC IMM 201 844 003 Standalone Memory Test Aborted Chipset Error Problem in masking MSR machine check control MASK registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem rema...

Page 117: ... 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 845 001 Standalone Memory Test Aborted Chipset Error Problem clearing MSR machine check control registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentione...

Page 118: ... system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 845 003 Standalone Memory Test Aborted Chipset Error Problem clearing MSR machine check control registers Recoverable No Severity Warning Serviceable No Automatically...

Page 119: ...se Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of ...

Page 120: ...SECSRAT type Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make...

Page 121: ...C IMM 201 860 000 Standalone Memory Test Aborted No OEM0 type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait ...

Page 122: ...level of DSA Latest level of BMC IMM 201 860 002 Standalone Memory Test Aborted No OEM0 type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and...

Page 123: ...SA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 861 000 Standalone Memory Test Aborted No SRAT type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the probl...

Page 124: ... and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 861 002 Standalone Memory Test Aborted No SRAT type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the followi...

Page 125: ... Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DS...

Page 126: ...ucture found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make...

Page 127: ...1 862 003 Standalone Memory Test Aborted No OEM1 structure found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 4...

Page 128: ...f DSA Latest level of BMC IMM 201 863 001 Standalone Memory Test Aborted No IBMERROR key in OEM1 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the syst...

Page 129: ...SA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 863 003 Standalone Memory Test Aborted No IBMERROR key in OEM1 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2...

Page 130: ... and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 864 001 Standalone Memory Test Aborted No GAS located in OEM1 Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the follo...

Page 131: ...se Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of ...

Page 132: ...M0 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make...

Page 133: ... 002 Standalone Memory Test Aborted No XSECSRAT key in OEM0 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait ...

Page 134: ...est level of BMC IMM 201 866 000 Standalone Memory Test Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn of...

Page 135: ...SA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 866 002 Standalone Memory Test Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test ...

Page 136: ...f the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 867 000 Standalone Memory Test Aborted EFI SAL Buffer not allocated Recoverable No Severity Warning Serviceable No Automatically notify support No User Response ...

Page 137: ...se Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of ...

Page 138: ...d Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that ...

Page 139: ...emory Test Aborted EFI SAL Buffer allocated in GetMemoryMap too small Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait ...

Page 140: ...test level of BMC IMM 201 868 003 Standalone Memory Test Aborted EFI SAL Buffer allocated in GetMemoryMap too small Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off...

Page 141: ...SA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 869 001 Standalone Memory Test Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test ...

Page 142: ... and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 869 003 Standalone Memory Test Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No Us...

Page 143: ...se Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of ...

Page 144: ...PI not valid Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make...

Page 145: ...1 871 000 Standalone Memory Test Aborted Data Mis compare encountered Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait ...

Page 146: ...l of DSA Latest level of BMC IMM 201 871 002 Standalone Memory Test Aborted Data Mis compare encountered Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system...

Page 147: ...the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 877 000 Standalone Memory Test Aborted BIOS Sparing in Extended PCI reg must be OFF Go to setup and disable sparing Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test ...

Page 148: ... and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 877 002 Standalone Memory Test Aborted BIOS Sparing in Extended PCI reg must be OFF Go to setup and disable sparing Recoverable No Severity Warning Serviceable No Automatica...

Page 149: ... Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DS...

Page 150: ... feature OFF Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make...

Page 151: ...must be turned OFF Go to setup and turn the sparing feature OFF Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45...

Page 152: ... 201 885 001 Standalone Memory Test Aborted Processor does not support MTRR register manipulation Can not write to memory without cache Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service repre...

Page 153: ...SA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 885 003 Standalone Memory Test Aborted Processor does not support MTRR register manipulation Can not write to memory without cache Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions me...

Page 154: ... and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 886 001 Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes Recoverable No Severity Warning Serviceable No Automatically notify support No User Response...

Page 155: ...se Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links IBM Support website Latest level of ...

Page 156: ...Support website Latest level of DSA Latest level of BMC IMM 201 899 000 Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 899 001 Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user Recoverable No Se...

Page 157: ...t level of DSA Latest level of BMC IMM 201 899 003 Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 201 901 000 Standalone Memory Test Failed Memory Diagnostics Test Failed Recoverable No Severity Error Serviceable Yes Ch...

Page 158: ...of DSA Latest level of BMC IMM 201 901 001 Standalone Memory Test Failed Memory Diagnostics Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system a...

Page 159: ...Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level 5 Replace any DIMMS s mentioned in error one by one 6 Make sure that all DIMMs are enabled in the Configuration Setup Utility program 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Late...

Page 160: ...ice Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM DSA optical drive test results The following messages can result when you run the optical drive test Test results for the DSA optical drive test The following messages can result when you run the DSA optical drive test 215 000 000 Optical Drive Test Passed Optical Drive Test Passe...

Page 161: ...Support website Latest level of DSA Latest level of BMC IMM 215 802 000 Optical Drive Test Aborted Optical Drive Test Aborted A read error was encountered Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized Rerun the test 2 Check the ...

Page 162: ...C IMM 215 804 000 Optical Drive Test Aborted Optical Drive Test Aborted The media tray is open Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Close the media tray and wait for 15 seconds for the media to be recognized Run the test again 2 Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be r...

Page 163: ...D or DVD into the drive and wait for 15 seconds for the media to be recognized Rerun the test 2 Check the drive cabling for loose or broken connections at both ends or damage to the cable Replace the cable if damage is present 3 Run the test again 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM S...

Page 164: ...arning Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized Rerun the test 2 Check the drive cabling for loose or broken connections at both ends or damage to the cable Replace the cable if damage is present 3 Run the test again 4 Check system firmware level and upgr...

Page 165: ... 000 Tape Test Failed An error was found in the tape alert log Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Clean the tape drive using the appropriate cleaning media and install new media 2 Run the test again 3 Clear the error log 4 Run the test again 5 Make sure that the drive firmware is at the latest level 6 Rerun the...

Page 166: ...st level 4 Rerun the test after upgrading to the latest firmware level 5 If the failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 264 903 000 Tape Test Failed Tape Test Failed Media is not detected Recoverable No Severity Error Serviceable Yes ...

Page 167: ...plete the following steps 1 Check the tape drive cabling for loose or broken connections or damage to the cable Replace the cable if damage is present 2 Clean the tape drive using the appropriate cleaning media and install new media 3 Run the test again 4 Make sure that the drive firmware is at the latest level 5 Rerun the test after upgrading to the latest firmware level 6 If the failure remains ...

Page 168: ...the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 264 906 000 Tape Test Failed Tape Test Failed Unrecognized error Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Clean the tape drive using the appropriate cleaning media and...

Page 169: ...port No User Response Complete the following steps 1 Clean the tape drive using the appropriate cleaning media and install new media Related links IBM Support website Latest level of DSA Latest level of BMC IMM 264 908 000 Tape Test Failed An error was found in getting tape capacity Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following s...

Page 170: ...ed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 217 800 000 HDD Test Aborted HDD Test Aborted The test was canceled Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check cable connections 2 Rerun the test 3 Verify...

Page 171: ...ify the firmware is at the latest level 4 Rerun the test 5 If the problem remains contact your technical support representative Related links IBM Support website Latest level of DSA Latest level of BMC IMM DSA LSI hard drive test results The following messages can result when you run the LSI hard drive test Test results for the DSA LSI hard driveoutputfilename DSA_LSI_hard_drive test The following...

Page 172: ...y notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 407 900 000 LSIESG DiskDefaultDiagnostic Test Failed The hard drive self test detected a failure Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check cable connections 2 Rerun the test 3 Verify whether the firmware is at the l...

Page 173: ...ing messages can result when you run the DSA Nvidia GPU test 409 000 000 NVIDIA User Diagnostic Test Passed NVIDIA User Diagnostic test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 409 003 000 Nvidia DiagnosticServiceProvider Bandwidth Test Passed Nvidia GPU Bandwidth test passed Re...

Page 174: ...evel of DSA Latest level of BMC IMM 409 005 000 Nvidia DiagnosticServiceProvider Matrix Test Passed Nvidia GPU Matrix test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 409 006 000 Nvidia DiagnosticServiceProvider Binomial Test Passed Nvidia GPU Binomial test passed Recoverable No Se...

Page 175: ...omatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 409 803 000 Nvidia DiagnosticServiceProvider Bandwidth Test Aborted Nvidia GPU Bandwidth test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 409 804 000 Nvidia Diagnostic...

Page 176: ...d Nvidia GPU Matrix test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 409 806 000 Nvidia DiagnosticServiceProvider Binomial Test Aborted Nvidia GPU Binomial test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links 168 Fle...

Page 177: ...ases this will report a poorly connected power cable 4 Rerun the diagnostics using the same GPU on system that is known to be working A variety of system issues can cause diagnostic failure 5 If the problem remains contact your IBM technical support representative Related links IBM Support website Latest level of DSA Latest level of BMC IMM 409 903 000 Nvidia DiagnosticServiceProvider Bandwidth Te...

Page 178: ...tify support No User Response Complete the following steps 1 Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU Then power cycle the system 2 Verify that the power connectors to the GPU are connected firmly Then power cycle the system 3 Run nvidia smi q In some cases this will report a poorly connected power cable 4 Rerun the diagnostics using the same GPU on system that...

Page 179: ...test level of BMC IMM 409 906 000 Nvidia DiagnosticServiceProvider Binomial Test Failed Nvidia GPU Binomial Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU Then power cycle the system 2 Verify that the power connectors to the GPU are c...

Page 180: ... website Latest level of DSA Latest level of BMC IMM 166 801 001 IMM I2C Test Aborted IMM returned incorrect response length Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make su...

Page 181: ...vel Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 803 001 IMM I2C Test Aborted Node Busy Try later Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power...

Page 182: ... of BMC IMM 166 805 001 IMM I2C Test Aborted Invalid Command for given LUN Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Re...

Page 183: ...evel of BMC IMM 166 807 001 IMM I2C Test Aborted Out of space Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links I...

Page 184: ...MM I2C Test Aborted Request data truncated Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Support website ...

Page 185: ... Test Aborted Request data field length limit exceeded Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Supp...

Page 186: ...ytes Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Support website Latest level of DSA Latest level of BM...

Page 187: ...omatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 816 001 IMM I2C Test Aborted Command illegal f...

Page 188: ...rn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 818 001 IMM I2C Test Aborted Cannot execute duplicated request Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the act...

Page 189: ...Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 820 001 IMM I2C Test Aborted Command response could not be provided Device in firmware update mode Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time an...

Page 190: ... 2 Make sure that DSA and BMC IMM are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 822 001 IMM I2C Test Aborted Destination unavailable Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconne...

Page 191: ...nd BMC IMM are at the latest level Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 824 001 IMM I2C Test Aborted Cannot execute command Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait fo...

Page 192: ... next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 902 001 IMM I2C Test Failed IMM Indicates failure in TPM bus BUS 1 Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait ...

Page 193: ... Run the test again 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 166 905 001 IMM I2C Test Failed IMM Indicates failure in SAS Backplane bus BUS 4 Recoverable No Severity Error Serviceable Yes Automatically notify support No User Respo...

Page 194: ...from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level 3 Run the test again 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM DSA checkpoint panel test results The following messages c...

Page 195: ...esponse Complete the following steps 1 Inspect and reseat operator information panel cable at both ends 2 Verify that the Baseboard Management Controller BMC is working 3 Run the test again 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM...

Page 196: ...t corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM DSA Broadcom network test results The following messages can result when you run the Broadcom network test Test results for the DSA Broadcom network test The following messages can result when you run the DSA Broadcom network test 405 000 000 BRCM TestControlRegisters Test Passed The test passed Recov...

Page 197: ... BRCM TestEEPROM Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 003 000 BRCM TestInternalMemory Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Chapter 6 Troubleshooting 189 ...

Page 198: ...website Latest level of DSA Latest level of BMC IMM 405 005 000 BRCM TestLoopbackMAC Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 006 000 BRCM TestLoopbackPhysical Test Passed The test passed Recoverable No Severity Event 190 Flex System x220 Compute Node In...

Page 199: ...matically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 800 000 BRCM TestControlRegisters Test Aborted The control registers test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 801 000 BRCM TestMIIRegisters Test Aborted...

Page 200: ...d The EEPROM test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 803 000 BRCM TestInternalMemory Test Aborted The internal memory test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links 192 Flex System x220 Compute Nod...

Page 201: ...atest level of DSA Latest level of BMC IMM 405 805 000 BRCM TestLoopbackMAC Test Aborted Loopback testing at the MAC layer was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 806 000 BRCM TestLoopbackPhysical Test Aborted Loopback testing at the physical layer was canceled Reco...

Page 202: ...sters Test Failed A failure was detected while testing internal MAC registers Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3...

Page 203: ...r this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest level of BMC IMM 405 902 000 BRCM TestEEPROM Test Failed A failure was detected while testing non volatile RAM Recoverable No Severity Error Serviceable Yes Automatically n...

Page 204: ...eps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links IBM Support website Latest level of DSA Latest le...

Page 205: ...iled Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Ins...

Page 206: ...s detected while verifying operation of the status LEDs Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains re...

Page 207: ... No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 218 001 000 Brocade ExternalLoopbackTest Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 218 002 000 Brocade SerdesLoopbackTest Passed The test passed Recoverable No Severity Event Service...

Page 208: ...support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 218 004 000 Brocade ExternalEthLoopbackTest Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 218 005 000 Brocade SerdesEthLoopbackTest Passed The test passed 200 Flex System x220 Com...

Page 209: ...ssed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 218 800 000 Brocade MemoryTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Chapter 6 Troubleshooting 201 ...

Page 210: ...A Latest level of BMC IMM 218 802 000 Brocade SerdesLoopbackTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 218 803 000 Brocade PCILoopbackTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No 202 Flex System x220 Compute Node I...

Page 211: ...omatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 218 805 000 Brocade SerdesEthLoopbackTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 218 806 000 Brocade InternalLoopbackTest Aborted The test was ca...

Page 212: ...utomatically notify support No User Response Complete the following steps 1 Rerun the test 2 Verify whether the firmware is at proper level 3 Rerun the test 4 If the problem remains contact your IBM technical support representative Related links IBM Support website Latest level of DSA Latest level of BMC IMM 218 901 000 Brocade ExternalLoopbackTest Failed A failure was detected during the Loopback...

Page 213: ...ocade SerdesLoopbackTest Failed A failure was detected during the Loopback test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Rerun the test 2 Verify whether the firmware is at proper level 3 Rerun the test 4 If the problem remains contact your IBM technical support representative Related links IBM Support website Latest ...

Page 214: ...18 904 000 Brocade ExternalEthLoopbackTest Failed A failure was detected during the Loopback test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check or replace SFP cable 2 Rerun the test 3 Verify whether the firmware is at proper level 4 Rerun the test 5 If the problem remains contact your IBM technical support represent...

Page 215: ...pport representative Related links IBM Support website Latest level of DSA Latest level of BMC IMM 218 906 000 Brocade InternalLoopbackTest Failed A failure was detected during the Loopback test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Rerun the test 2 Verify whether the firmware is at proper level 3 Rerun the test 4...

Page 216: ...d Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 516 001 000 ELXUCNA NIC PHY LoopBackTest Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 516 002 000 ELXUCNA ELXU...

Page 217: ...er was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 516 801 000 ELXUCNA NIC PHY LoopBackTest Aborted Loopback testing at the physical layer was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level ...

Page 218: ...rror Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide fo...

Page 219: ...d links IBM Support website Latest level of DSA Latest level of BMC IMM 516 902 000 ELXUCNA ELXUCNA NIC LED Beacon Test Failed A failure was detected while verifying operation of the status LEDs Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware lev...

Page 220: ...d Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 408 001 000 MLNX MLNX_DiagnosticTestIBPort Test Passed Port Test Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 408 800 000 MLNX...

Page 221: ...o Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 408 900 000 MLNX MLNX_DiagnosticTestEthernetPort Test Failed Port Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Make sure that the physical link of the port under test...

Page 222: ...tive state and a subnet manager running on the fabric to which the port is attached 2 If these condition was met but the test keeps failing the port s adapter might be faulty 3 Try replacing the adapter and repeating the test Related links IBM Support website Latest level of DSA Latest level of BMC IMM DSA EXA port ping test results The following messages can result when you run the EXA port ping ...

Page 223: ... power cables wait for 45 seconds reconnect and rerun the test 2 Make sure that the scalability cable connections are as per specification 3 Make sure that DSA and BIOS uEFI are at the latest level 4 If the problem remains contact your technical service representative Related links IBM Support website Latest level of DSA Latest level of BMC IMM 401 802 000 EXA Port Ping Test Aborted EXA Port Ping ...

Page 224: ...e Complete the following steps 1 Remove power cables wait for 45 seconds reconnect and rerun the test 2 Make sure that the scalability cable connections are as per specification 3 Check scalability cables for loose connections 4 Replace the scalability cable s for specified port s 5 If the problem remains contact your technical service representative Related links IBM Support website Latest level ...

Page 225: ... 001 000 IANet EEPROM Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 406 002 000 IANet FIFO Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Chapter 6 Troubleshooting 217 ...

Page 226: ...website Latest level of DSA Latest level of BMC IMM 406 004 000 IANet Loopback Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 406 800 000 IANet Registers Test Aborted Registers test was canceled Recoverable No Severity Warning 218 Flex System x220 Compute Node Ins...

Page 227: ...ning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 406 802 000 IANet FIFO Test Aborted FIFO test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 406 803 000 IANet Interrupts Test Aborted Chapter 6 Tr...

Page 228: ...s canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links IBM Support website Latest level of DSA Latest level of BMC IMM 406 900 000 IANet Registers Test Failed A failure was detected during the Registers test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 220 Flex System x220 C...

Page 229: ...e No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and S...

Page 230: ...Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 Check interrupt assignments in the PCI Hardware section of the DSA Diagnostic Log If the ethernet device is sharing interrupts if possible modify the interrupt assignmen...

Page 231: ... can take up to 20 minutes to be displayed in the CMM event log IMM messages When a hardware event is detected by the IMM on a Flex System x220 Compute Node the IMM logs that event in the system event log in the compute node In addition the IMM sends that event to the CMM and to the Flex System Manager management software if installed For each event code the following fields are displayed Event id...

Page 232: ... of the message ID and the sequence number that is used by the CIM message registry SNMP Trap ID The SNMP trap ID that is found in the SNMP alert management information base MIB Automatically notify Support If this field is set to Yes and you have enabled Electronic Service Agent ESA on Flex System Manager management software if installed Support will be notified automatically if the event is gene...

Page 233: ... in slot PhysicalConnectorSystemElementName on system ComputerSystemElementName Yes 806f010c 2001ffff Uncorrectable error detected for DIMM 1 on Subsystem MemoryElementName Yes 806f010c 2002ffff Uncorrectable error detected for DIMM 2 on Subsystem MemoryElementName Yes 806f010c 2003ffff Uncorrectable error detected for DIMM 3 on Subsystem MemoryElementName Yes 806f010c 2004ffff Uncorrectable error...

Page 234: ...CPU 1 has Failed with FRB1 BIST condition Yes 806f0207 0302ffff CPU 2 has Failed with FRB1 BIST condition Yes 806f0207 2584ffff ProcessorElementName has Failed with FRB1 BIST condition Yes 806f020d 0400ffff Failure Predicted on drive Drive 0 for array ComputerSystemElementName Yes 806f020d 0401ffff Failure Predicted on drive Drive 1 for array ComputerSystemElementName Yes 806f020d 0402ffff Failure...

Page 235: ...MM 12 on Subsystem MemoryElementName Yes 806f050c 2581ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName Yes 806f060d 0400ffff Array ComputerSystemElementName has failed Yes 806f060d 0401ffff Array ComputerSystemElementName has failed Yes 806f060d 0402ffff Array ComputerSystemElementName has failed Yes 806f060d 0403ffff Array ComputerSystemElementName ha...

Page 236: ... key that corresponds to the key pair that was previously generated by the Generate a New Key and Certificate Signing Request link May also be shown as 4000000200000000 or 0x4000000200000000 Severity Error Serviceable No Automatically notify support No Alert Category System other SNMP Trap ID 22 CIM Information Prefix IMM ID 0002 User Response Make sure that the certificate that you are importing ...

Page 237: ...rnal network interface to the specified value May also be shown as 4000000400000000 or 0x4000000400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0004 User Response Information only no action is required 40000005 00000000 Ethernet MTU setting modified from arg1 to arg2 by user arg3 The specified user has changed th...

Page 238: ... Integrated Management Module external network interface to the specified value May also be shown as 4000000600000000 or 0x4000000600000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0006 User Response Information only no action is required 40000007 00000000 Ethernet interface arg1 by user arg2 The specified user has ...

Page 239: ... 0x4000000800000000 Severity Info Serviceable No Automatically notify support No Alert Category System IMM Network event SNMP Trap ID 37 CIM Information Prefix IMM ID 0008 User Response Information only no action is required 40000009 00000000 IP address of network interface modified from arg1 to arg2 by user arg3 The specified user has changed the IP address of the Integrated Management Module ext...

Page 240: ... value May also be shown as 4000000a00000000 or 0x4000000a00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0010 User Response Information only no action is required 4000000b 00000000 IP address of default gateway modified from arg1 to arg2 by user arg3 The specified user has changed the gateway address of the Integ...

Page 241: ...May also be shown as 4000000c00000000 or 0x4000000c00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0012 User Response Information only no action is required 4000000d 00000000 DHCP arg1 failure no IP address assigned A DHCP server has failed to assign an IP address to the IMM May also be shown as 4000000d00000000 o...

Page 242: ...r has logged in to the Integrated Management Module May also be shown as 4000000e00000000 or 0x4000000e00000000 Severity Info Serviceable No Automatically notify support No Alert Category System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0014 User Response Information only no action is required 4000000f 00000000 Attempting to arg1 server arg2 by user arg3 The specified user has ini...

Page 243: ...rviceable No Automatically notify support No Alert Category System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0016 User Response Complete the following steps until the problem is solved 1 Make sure that the correct login ID and password are being used 2 Have the system administrator reset the login ID or password 40000011 00000000 Security Login ID arg1 had arg2 login failures from...

Page 244: ...from a web browser by using an invalid login ID or password May also be shown as 4000001200000000 or 0x4000001200000000 Severity Info Serviceable No Automatically notify support No Alert Category System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0018 User Response Make sure that the correct login ID and password are being used 40000013 00000000 Remote access attempt failed Invalid ...

Page 245: ...vents or audit log events May also be shown as 4000001400000000 or 0x4000001400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0020 User Response Information only no action is required 40000015 00000000 Management Controller arg1 reset was initiated by user arg2 The Integrated Management Module has been reset The lo...

Page 246: ... shown as 4000001600000000 or 0x4000001600000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0022 User Response Information only no action is required 40000017 00000000 ENET arg1 IP Cfg HstName arg2 IP arg3 NetMsk arg4 GW arg5 An IMM IP address and configuration have been assigned using client data May also be shown as...

Page 247: ...shown as 4000001800000000 or 0x4000001800000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0024 User Response Information only no action is required 40000019 00000000 LAN Ethernet arg1 interface is now active The IMM Ethernet interface has been enabled May also be shown as 4000001900000000 or 0x4000001900000000 Severi...

Page 248: ...tify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0026 User Response Information only no action is required 4000001b 00000000 Management Controller arg1 Configuration restored from a file by user arg2 The specified user has restored the Integrated Management Module IMM configuration from a previously saved configuration file Some configuration settings might require th...

Page 249: ...tion Prefix IMM ID 0028 User Response If there was no operating system error complete the following steps until the problem is solved 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the IMM Ethernet over USB interface is enabled 3 Reinstall the RNDIS or cdc_ether device driver for the operating system 4 Disable the watchdog If there was an operating system error check the integ...

Page 250: ...olution verify that the latest level of code is supported for the cluster solution before you update the code 4000001e 00000000 Running the backup Management Controller arg1 main application The IMM was unable to run the primary IMM image and has resorted to running the backup image May also be shown as 4000001e00000000 or 0x4000001e00000000 Severity Warning Serviceable No Automatically notify sup...

Page 251: ... the server supports Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 40000020 00000000 Management Controller arg1 Reset was caused by restoring default values The default configuration has been restored to the In...

Page 252: ...lid Clearing configuration data region and disabling SSL There is a problem with the certificate that has been imported into the IMM The imported certificate must contain a public key that corresponds to the key pair that was previously generated through the Generate a New Key and Certificate Signing Request link May also be shown as 4000002200000000 or 0x4000002200000000 Severity Error Serviceabl...

Page 253: ...ne SNMP Trap ID CIM Information Prefix IMM ID 0035 User Response Information only no action is required 40000024 00000000 Flash of arg1 from arg2 failed for user arg3 The specified firmware has not been updated May also be shown as 4000002400000000 or 0x4000002400000000 Severity Info Serviceable No Automatically notify support No Alert Category System other SNMP Trap ID 22 CIM Information Prefix I...

Page 254: ...IMM ID 0037 User Response Information only no action is required 40000026 00000000 The arg1 on system arg2 is 100 full The IMM event log is full New entries in the log will overwrite the oldest entries To avoid losing older log entries save the log as a text file and clear the log May also be shown as 4000002600000000 or 0x4000002600000000 Severity Info Serviceable No Automatically notify support ...

Page 255: ...er to a higher value 2 Make sure that the IMM Ethernet over USB interface is enabled 3 Reinstall the RNDIS or cdc_ether device driver for the operating system 4 Disable the watchdog 5 Check the integrity of the installed operating system 40000028 00000000 Management Controller Test Alert Generated by arg1 The Integrated Management Module has sent a test message to help verify connectivity May also...

Page 256: ...te Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0041 User Response Complete the following steps until the problem is solved 1 Make sure that the correct login ID and password are being used 2 Have the system administrator reset the login ID or password 4000002a 00000000 arg1 firmware mismatch internal to system arg2 Please attempt to flash the arg3 firmware A specific type of firmware misma...

Page 257: ...atically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0043 User Response Information only no action is required 4000002c 00000000 Domain Source changed to arg1 by user arg2 Domain source changed by user May also be shown as 4000002c00000000 or 0x4000002c00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Inf...

Page 258: ...M Information Prefix IMM ID 0045 User Response Information only no action is required 4000002e 00000000 DDNS registration successful The domain name is arg1 The DDNS registration was successful May also be shown as 4000002e00000000 or 0x4000002e00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0046 User Response Inf...

Page 259: ...ser Response Information only no action is required 40000030 00000000 IPv6 disabled by user arg1 The specified user has disabled IPv6 support on the Integrated Management Module May also be shown as 4000003000000000 or 0x4000003000000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0048 User Response Information only no...

Page 260: ...user arg1 The specified user has enabled DHCPv6 on the Integrated Management Module May also be shown as 4000003200000000 or 0x4000003200000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0050 User Response Information only no action is required 40000033 00000000 IPv6 stateless auto configuration enabled by user arg1 I...

Page 261: ...s disabled IPv6 static address assignment on the Integrated Management Module May also be shown as 4000003400000000 or 0x4000003400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0052 User Response Information only no action is required 40000035 00000000 IPv6 DHCP disabled by user arg1 The specified user has disable...

Page 262: ...d Management Module by the specified user May also be shown as 4000003600000000 or 0x4000003600000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0054 User Response Information only no action is required 40000037 00000000 ENET arg1 IPv6 LinkLocal HstName arg2 IP arg3 Pref arg4 The IPv6 link local address is active May ...

Page 263: ...tive May also be shown as 4000003800000000 or 0x4000003800000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0056 User Response Information only no action is required 40000039 00000000 ENET arg1 DHCPv6 HSTN arg2 DN arg3 IP arg4 Pref arg5 The IPv6 DHCP assigned address is active May also be shown as 4000003900000000 or ...

Page 264: ...00003a00000000 or 0x4000003a00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0058 User Response Information only no action is required 4000003b 00000000 DHCPv6 failure no IP address assigned The DHCPv6 server has failed to assign an IP address to a management controller May also be shown as 4000003b00000000 or 0x40...

Page 265: ...003c00000000 Severity Error Serviceable No Automatically notify support No Alert Category System Loader timeout SNMP Trap ID 26 CIM Information Prefix IMM ID 0060 User Response 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the IMM Ethernet over USB interface is enabled 3 Reinstall the RNDIS or cdc_ether device driver for the operating system 4 Disable the watchdog 5 Check the...

Page 266: ...000003e00000000 or 0x4000003e00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0062 User Response Information only no action is required 4000003f 00000000 Web HTTP port number changed from arg1 to arg2 by user arg3 The specified user has changed the HTTP port number New HTTP web connections must use the new port num...

Page 267: ...ons must use the new port number May also be shown as 4000004000000000 or 0x4000004000000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0064 User Response Information only no action is required 40000041 00000000 CIM XML HTTP port number changed from arg1 to arg2 by user arg3 The specified user has changed the CIM HTTP...

Page 268: ...000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0066 User Response Information only no action is required 40000043 00000000 SNMP Agent port number changed from arg1 to arg2 by user arg3 The specified user has changed the Simple Network Management Protocol SNMP agent port number May also be shown as 4000004300000000 ...

Page 269: ...000004400000000 or 0x4000004400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0068 User Response Information only no action is required 40000045 00000000 Syslog port number changed from arg1 to arg2 by user arg3 A user has modified the Syslog receiver port number May also be shown as 4000004500000000 or 0x400000450...

Page 270: ...00 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0070 User Response Information only no action is required 40000047 00000000 LED arg1 state changed to arg2 by arg3 The specified LED has changed state May also be shown as 4000004700000000 or 0x4000004700000000 Severity Info Serviceable No Automatically notify support No A...

Page 271: ...00 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0072 User Response Information only no action is required 40000049 00000000 SNMP arg1 enabled by user arg2 The specified user has enabled the SNMPv1 or SNMPv3 agent May also be shown as 4000004900000000 or 0x4000004900000000 Severity Info Serviceable No Automatically notif...

Page 272: ...M Information Prefix IMM ID 0074 User Response Information only no action is required 4000004b 00000000 SNMPv1 arg1 set by user arg2 Name arg3 AccessType arg4 Address arg5 A user changed the SNMP community string May also be shown as 4000004b00000000 or 0x4000004b00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 007...

Page 273: ...ix IMM ID 0076 User Response Information only no action is required 4000004d 00000000 LDAP set by user arg1 RootDN arg2 UIDSearchAttribute arg3 BindingMethod arg4 EnhancedRBS arg5 TargetName arg6 GroupFilter arg7 GroupAttribute arg8 LoginAttribute arg9 A user configured an LDAP Miscellaneous setting May also be shown as 4000004d00000000 or 0x4000004d00000000 Severity Info Serviceable No Automatica...

Page 274: ...ID 0078 User Response Information only no action is required 4000004f 00000000 Date and Time set by user arg1 Date arg2 Time arg3 DST Auto adjust arg4 Timezone arg5 The specified user has changed the date and time in the Integrated Management Module May also be shown as 4000004f00000000 or 0x4000004f00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap...

Page 275: ... Information Prefix IMM ID 0080 User Response Information only no action is required 40000051 00000000 Server Power Off Delay set to arg1 by user arg2 A user configured the Server Power Off Delay May also be shown as 4000005100000000 or 0x4000005100000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0081 User Response I...

Page 276: ...or every arg2 at arg3 by user arg4 A user configured a recurring Server Power Action May also be shown as 4000005300000000 or 0x4000005300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0083 User Response Information only no action is required 40000054 00000000 Server arg1 arg2 cleared by user arg3 A user cleared a ...

Page 277: ...cy arg5 A user configured the Date and Time synchronize settings May also be shown as 4000005500000000 or 0x4000005500000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0085 User Response Information only no action is required 40000056 00000000 SMTP Server set by user arg1 to arg2 arg3 A user configured the SMTP server...

Page 278: ... Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0087 User Response Information only no action is required 40000058 00000000 DNS servers set by user arg1 UseAdditionalServers arg2 PreferredDNStype arg3 IPv4Server1 arg4 IPv4Server2 arg5 IPv4Server3 arg6 IPv6Server1 arg7 IPv6Server2 arg8 IPv6Server3 arg9 The specified user has configured ...

Page 279: ...s 4000005900000000 or 0x4000005900000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0089 User Response Information only no action is required 4000005a 00000000 LAN over USB Port Forwarding set by user arg1 ExternalPort arg2 USB LAN port arg3 A user configured USB LAN port forwarding May also be shown as 4000005a000000...

Page 280: ...hown as 4000005b00000000 or 0x4000005b00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0091 User Response Information only no action is required 4000005c 00000000 Secure CIM XML HTTPS arg1 by user arg2 The secure CIM XML port has been enabled or disabled May also be shown as 4000005c00000000 or 0x4000005c00000000 S...

Page 281: ...5d00000000 or 0x4000005d00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0093 User Response Information only no action is required 4000005e 00000000 SSH arg1 by user arg2 The specified user has enabled or disabled the Secure Shell SSH service May also be shown as 4000005e00000000 or 0x4000005e00000000 Severity Info...

Page 282: ...0000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0095 User Response Information only no action is required 40000060 00000000 License key for arg1 added by user arg2 A Integrated Management Module license that allows access to the specified feature was added to the system May also be shown as 4000006000000000 or 0x40000...

Page 283: ...100000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0097 User Response Information only no action is required 40000062 00000000 Global Login General Settings set by user arg1 AuthenticationMethod arg2 LockoutPeriod arg3 SessionTimeout arg4 A user changes the Global Login General Settings May also be shown as 40000062...

Page 284: ...xpired arg10 ChangePasswordFirstAccess arg11 A user changes the Global Login Account Security Settings to Legacy May also be shown as 4000006300000000 or 0x4000006300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0099 User Response Information only no action is required 40000064 00000000 User arg1 created A user ac...

Page 285: ...rity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0101 User Response Information only no action is required 40000066 00000000 User arg1 password modified The password for the specified user account has been changed May also be shown as 4000006600000000 or 0x4000006600000000 Severity Info Serviceable No Automatically notify suppo...

Page 286: ...No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0103 User Response Information only no action is required 40000068 00000000 User arg1 custom privileges set arg2 User account priveleges assigned May also be shown as 4000006800000000 or 0x4000006800000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID 27...

Page 287: ...900000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0105 User Response Information only no action is required 4000006a 00000000 SSH Client key added for user arg1 User locally defined an SSH Client key May also be shown as 4000006a00000000 or 0x4000006a00000000 Severity Info Serviceable No Automatically notify suppor...

Page 288: ...SNMP Trap ID CIM Information Prefix IMM ID 0107 User Response Information only no action is required 4000006c 00000000 SSH Client key removed from user arg1 User removed an SSH Client key May also be shown as 4000006c00000000 or 0x4000006c00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0108 User Response Informati...

Page 289: ...x IMM ID 0109 User Response Information only no action is required 4000006e 00000000 Alert Configuration Global Event Notification set by user arg1 RetryLimit arg2 RetryInterval arg3 EntryInterval arg4 A user changes the Global Event Notification settings May also be shown as 4000006e00000000 or 0x4000006e00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNM...

Page 290: ...IMM ID 0111 User Response Information only no action is required 40000070 00000000 SNMP Traps enabled by user arg1 EnabledAlerts arg2 AllowedFilters arg3 The specified user has enabled Simple Network Management Protocol SNMP traps May also be shown as 4000007000000000 or 0x4000007000000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information...

Page 291: ...d from arg1 watts to arg2 watts The minimum power cap value has been changed May also be shown as 4000007200000000 or 0x4000007200000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0114 User Response Information only no action is required 40000073 00000000 The maximum power cap value changed from arg1 watts to arg2 wat...

Page 292: ... changed May also be shown as 4000007400000000 or 0x4000007400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0116 User Response Information only no action is required 40000075 00000000 The measured power value exceeded the power cap value The measured power value has exceeded the power cap value May also be shown a...

Page 293: ...value The new minimum power cap value has exceeded the power cap value May also be shown as 4000007600000000 or 0x4000007600000000 Severity Warning Serviceable No Automatically notify support No Alert Category Warning Power SNMP Trap ID 164 CIM Information Prefix IMM ID 0118 User Response User may need to adjust the power cap value to be greater or equal to the minimum power cap 40000077 00000000 ...

Page 294: ...n as 4000007800000000 or 0x4000007800000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0120 User Response Information only no action is required 40000079 00000000 Static Power Savings mode has been turned on by user arg1 Static Power Savings mode turned on by user May also be shown as 4000007900000000 or 0x40000079000...

Page 295: ...n as 4000007a00000000 or 0x4000007a00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0122 User Response Information only no action is required 4000007b 00000000 Dynamic Power Savings mode has been turned on by user arg1 Dynamic Power Savings mode turned on by user May also be shown as 4000007b00000000 or 0x4000007b0...

Page 296: ...c00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0124 User Response Information only no action is required 4000007d 00000000 Power cap and external throttling occurred Power cap and external throttling has occurred May also be shown as 4000007d00000000 or 0x4000007d00000000 Severity Info Serviceable No Automatical...

Page 297: ...Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0126 User Response Information only no action is required 4000007f 00000000 Power cap throttling occurred Power cap throttling has occurrred May also be shown as 4000007f00000000 or 0x4000007f00000000 Severity Info Serviceable No Automatically notify support No Alert Category...

Page 298: ...erviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0128 User Response Information only no action is required 40000081 00000000 PXE boot requested by user arg1 PXE boot requested May also be shown as 4000008100000000 or 0x4000008100000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Inform...

Page 299: ... Alert Category Warning Power SNMP Trap ID 164 CIM Information Prefix IMM ID 0130 User Response Information only no action is required 40000083 00000000 The new minimum power cap value has returned below the power cap value The new minimum power cap value has returned below the power cap value May also be shown as 4000008300000000 or 0x4000008300000000 Severity Info Serviceable No Automatically no...

Page 300: ...D 0132 User Response Attempt to flash the IMM firmware to the same level on all nodes 40000085 00000000 FPGA firmware mismatch between nodes arg1 and arg2 Please attempt to flash the FPGA firmware to the same level on all nodes A mismatch of FPGA firmware between nodes has been detected May also be shown as 4000008500000000 or 0x4000008500000000 Severity Error Serviceable No Automatically notify s...

Page 301: ...sponse Information only no action is required 40000087 00000000 Manual Call Home by user arg1 arg2 The specified user has submitted a service request May also be shown as 4000008700000000 or 0x4000008700000000 Severity Info Serviceable No Automatically notify support Yes Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0135 User Response IBM Support will address the problem 40000088 ...

Page 302: ...user arg2 failed to complete Restoration of the configuration of the specified management controller from a file by the specified user has not been completed May also be shown as 4000008900000000 or 0x4000008900000000 Severity Error Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0137 User Response 1 Turn off the server and d...

Page 303: ... CIM Information Prefix IMM ID 0138 User Response 1 Turn off the server and disconnect it from the power source You must disconnect the server from ac power to reset the IMM 2 After 45 seconds reconnect the server to the power source and turn on the server 3 Retry the operation 4000008b 00000000 One or more of the Storage Management IP addresses has changed One or more of the Storage Management IP...

Page 304: ...ory System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0140 User Response Complete the following steps until the problem is solved 1 Make sure that the correct login ID and password are being used 2 Have the system administrator reset the login ID or password 4000008d 00000000 Remote access attempt failed Invalid userid or password received Userid is arg1 from a CIM client at IP add...

Page 305: ...al Voltage SNMP Trap ID 1 CIM Information Prefix PLAT ID 0480 User Response Use one of the following procedures If the specified sensor is Planar 3 3V or Planar 5V replace the system board If the specified sensor is Planar 12V check the Chassis Management Module or Flex System Manager event log for power supply related issues and resolve those issues If the problem remains replace the system board...

Page 306: ...ser Response Complete the following steps until the problem is solved 1 Check the Chassis Management Module or Flex System Manager event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 80010701 3...

Page 307: ...that the room temperature is within operating specifications 80010901 3701ffff Sensor NumericSensorElementName has detected a critical high inlet temperature The inlet temperature has exceeded its specified threshold The compute node has attempted a soft shutdown May also be shown as 800109013701ffff or 0x800109013701ffff Severity Error Serviceable Yes Automatically notify support No Alert Categor...

Page 308: ...SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Response Complete the following steps until the problem is solved 1 Check the Chassis Management Module or Flex System Manager event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room tempe...

Page 309: ...or 0x80010b013701ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0498 User Response Complete the following steps until the problem is solved 1 Check the Chassis Management Module or Flex System Manager event log for any fan or cooling related issues 2 Make sure that the airflow at the front and re...

Page 310: ...correctly installed 3 Make sure that the room temperature is within operating specifications 80030006 2101ffff Sensor Sig Verify Fail has deasserted The secure UEFI update has been completed May also be shown as 800300062101ffff or 0x800300062101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0509 User Respon...

Page 311: ...tate to Non critical state The temperature of microprocessor 1 has exceeded its specified threshold May also be shown as 8007010103010100 or 0x8007010103010100 Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0520 User Response Complete the following steps until the problem is solved 1 Check the Chass...

Page 312: ...t log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 80070101 2c01ffff Sensor Mezz Exp 1 temp has transitioned from normal to non critical state The temperature of the I O expansion adapter in I O e...

Page 313: ...r 0x800701012c02ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0520 User Response Complete the following steps until the problem is solved 1 Check the Chassis Management Module or Flex System Manager event log for any fan or cooling related issues 2 Make sure that the airflow at the front and r...

Page 314: ... normal to non critical state The temperature of the PEN Mezzanine Expansion adapter has exceeded its specified threshold May also be shown as 800701012c04ffff or 0x800701012c04ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0520 User Response Complete the following steps until the problem is so...

Page 315: ...he front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 80070101 3102ffff Sensor PCIE 2 Overtemp has transitioned from normal to non critical state The temperature of the PCI expansion unit PCIe Card2 has exceeded its specified threshold May also be shown as 800701013102ffff or...

Page 316: ... steps until the problem is solved 1 Check the Chassis Management Module or Flex System Manager event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 80070101 3104ffff Sensor PCIE 4 Overtemp has ...

Page 317: ...lly notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0520 User Response Complete the following steps until the problem is solved 1 Check the Chassis Management Module or Flex System Manager event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in pla...

Page 318: ... Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0520 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the information center open the topic f...

Page 319: ...ed threshold May also be shown as 800702013102ffff or 0x800702013102ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0522 User Response Complete the following steps until the problem is solved 1 Check the Chassis Management Module or Flex System Manager event log for any fan or cooling related issu...

Page 320: ...xpansion unit PCIe Card4 has exceeded its specified threshold May also be shown as 800702013104ffff or 0x800702013104ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0522 User Response Complete the following steps until the problem is solved 1 Check the Chassis Management Module or Flex System Mana...

Page 321: ...e sure that recently installed components are compatible with the compute node b Inspect the previously installed components for physical damage If the compute node does not successfully power on or if this is not the first occurrence of this problem replace the system board 80070202 1901ffff Sensor PEN Planar Fault has transitioned to critical from a less severe state A failure has been detected ...

Page 322: ...d 8007020f 2582ffff Sensor No I O Resources has transitioned to critical from a less severe state This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 8007020f2582ffff or 0x8007020f2582ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Informati...

Page 323: ...support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0522 User Response 1 Make sure that the interposer card is connected correctly If the error remains check the log for faults on the attached expansion unit and resolve them 2 Replace the attached expansion unit 80070217 0b81ffff Sensor PEN FHR Empty has transitioned to critical from a less severe state The Full...

Page 324: ...ess severe state The Low Profile Riser Card in the PEN has been detected as missing The PCIe Expansion Node will not power on without this card installed May also be shown as 800702170b82ffff or 0x800702170b82ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0522 User Response If the Low Profile Riser LP...

Page 325: ... Try to power on the chassis If the chassis successfully powers on complete the following steps a Check the ServerProven website to make sure that recently installed components are compatible with the chassis b Inspect the previously installed components for physical damage If the chassis does not successfully power on or if this is not the first occurrence of this problem replace the PCI expansio...

Page 326: ...lled components for physical damage If the chassis does not successfully power on or if this is not the first occurrence of this problem replace the PCI expansion unit 80070217 2c03ffff Sensor PEN MExp 3 Fault has transitioned to critical from a less severe state A problem was detected in the PEN Mzzanine Expansion adapter in I O expansion connector 3 The adapter is unable to initialize May also b...

Page 327: ...ritical from a less severe state A problem was detected in the PEN Mzzanine Expansion adapter in I O expansion connector 4 The adapter is unable to initialize May also be shown as 800702172c04ffff or 0x800702172c04ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0522 User Response Complete the following...

Page 328: ...adapter card is installed in the slot remove the riser and reseat the card then reinstall the riser into the PEN to clear the critical error If the error does not clear after reseating the PCEi card or baffle then replace the riser to resolve the alert If replacing the riser does not resolve the alert then replace the PCIe adapter card or baffle If replacing the both the riser and the PCIE adapter...

Page 329: ...73103ffff or 0x800702173103ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0522 User Response PCIe adapter slot 3 in the PCI expansion unit must not be empty Install either a PCIe adapter or a filler in this slot If a baffle or PCIe adapter card is installed in the slot remove the riser and reseat the ...

Page 330: ...nar in the PEN 80070219 0701ffff Sensor Sys Board Fault has transitioned to critical from a less severe state This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 800702190701ffff or 0x800702190701ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 C...

Page 331: ...U 2 QPILinkErr has transitioned to critical from a less severe state CPU 2 QPI Link Failure detected May also be shown as 8007021b0302ffff or 0x8007021b0302ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0522 User Response This is a UEFI detected event The UEFI diagnostic code for this event can be fou...

Page 332: ...t obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Make sure that the microprocessor 1 heat sink is securely installed 5 Make sure that the microprocessor 1 heat sink is installed correctly and the thermal material is correctly applied 6 Replace microprocessor 1 80070301 03020100 Sensor CPU 2 Overtemp has go...

Page 333: ...01 2c01ffff Sensor Mezz Exp 1 temp has transitioned to non recoverable from a less severe state The temperature of the I O expansion adapter in I O expansion connector 1 has exceeded its specified threshold The compute node has attempted a soft shutdown May also be shown as 800703012c01ffff or 0x800703012c01ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical...

Page 334: ...is Management Module or Flex System Manager event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 If there are no other thermal issues replace the I O expansion adapter 80070301 2c03ffff Sensor...

Page 335: ...erature of the PEN MEzzanine Expansion adapter in I O expansion connector 4 has exceeded its specified threshold The compute node has attempted a soft shutdown May also be shown as 800703012c04ffff or 0x800703012c04ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0524 User Response Complete the fol...

Page 336: ...ny fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 If there are no other thermal issues replace the PCIe Card 80070301 3102ffff Sensor PCIE 2 Overtemp has transitioned to non recoverable from a less severe...

Page 337: ...3ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0524 User Response Complete the following steps until the problem is solved 1 Check the Chassis Management Module or Flex System Manager event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassi...

Page 338: ...eeded its specified threshold The compute node has attempted a soft shutdown May also be shown as 800703013702ffff or 0x800703013702ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0524 User Response 1 Check the Chassis Management Module or Flex System Manager event log for any fan or cooling relat...

Page 339: ...70401 2c01ffff Sensor Mezz Exp 1 temp has transitioned to non critical from a more severe state The previously high temperature of the I O expansion adapter in I O expansion connector 1 has returned to below its specified threshold May also be shown as 800704012c01ffff or 0x800704012c01ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM...

Page 340: ...mp has transitioned to non critical from a more severe state The previously high temperature of the PEN Mezzanine Expansion adapter in I O expansion connector 3 has returned to below its specified threshold May also be shown as 800704012c03ffff or 0x800704012c03ffff Severity Warning Serviceable No Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Pr...

Page 341: ...re of the I O expansion adapter in I O expansion connector 1 has exceeded its specified threshold The compute node has attempted a soft shutdown May also be shown as 800706012c01ffff or 0x800706012c01ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0530 User Response Complete the following steps un...

Page 342: ... problem is solved 1 Check the Chassis Management Module or Flex System Manager event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 If there are no other thermal issues replace the I O expans...

Page 343: ...e PEN Mezzanine Expansion adapter in I O expansion connector 4 has exceeded its specified threshold The compute node has attempted a soft shutdown May also be shown as 800706012c04ffff or 0x800706012c04ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0530 User Response Complete the following steps ...

Page 344: ...e Information Center for the appropriate user response 80070614 2201ffff Sensor TPM Phy Pres Set has transitioned to non recoverable The TPM Phy Pres Set Sensor has transitioned to non recoverable May also be shown as 800706142201ffff or 0x800706142201ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 053...

Page 345: ...Device LogicalDeviceElementName has been added The physical presence jumper has been installed in the compute node May also be shown as 8008010f2101ffff or 0x8008010f2101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0536 User Response Information only no action is required 80080128 2101ffff Device LogicalDe...

Page 346: ...e May also be shown as 8009000c0701ffff or 0x8009000c0701ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0539 User Response Information only no action is required 8009010c 0701ffff Device Performance mode has been enabled The user has switched from Acoustic mode to Performance mode May also be shown as 800901...

Page 347: ...so be shown as 800901122101ffff or 0x800901122101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0538 User Response Information only no action required 800b010c 2581ffff Redundancy Lost for Backup Memory has asserted Redundancy lost for backup memory May also be shown as 800b010c2581ffff or 0x800b010c2581ffff...

Page 348: ...fficient May also be shown as 800b030c2581ffff or 0x800b030c2581ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0806 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under ...

Page 349: ...een detected for CPU 1 May also be shown as 806f00070301ffff or 0x806f00070301ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0042 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic c...

Page 350: ...use case when an implementation has detected a Processor Failed IERR Condition All CPUs One of CPUs May also be shown as 806f00072584ffff or 0x806f00072584ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0042 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in th...

Page 351: ...00ffff The Drive Drive 0 has been added Hard disk drive 0 has been installed May also be shown as 806f000d0400ffff or 0x806f000d0400ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0162 User Response Information only no action is required 806f000d 0401ffff The Drive Drive 1 has been added Hard disk drive 1 ...

Page 352: ...led May also be shown as 806f000d0402ffff or 0x806f000d0402ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0162 User Response Information only no action is required 806f000d 0403ffff The Drive Drive 3 has been added Hard disk drive 3 has been installed May also be shown as 806f000d0403ffff or 0x806f000d040...

Page 353: ...nstalled May also be shown as 806f000d0404ffff or 0x806f000d0404ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0162 User Response Information only no action is required 806f000d 0405ffff The Drive Drive 5 has been added Hard disk drive 5 has been installed May also be shown as 806f000d0405ffff or 0x806f00...

Page 354: ...ffff or 0x806f000d0406ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0162 User Response Information only no action is required 806f000d 0407ffff The Drive Drive 7 has been added Hard disk drive 7 has been installed May also be shown as 806f000d0407ffff or 0x806f000d0407ffff Severity Info Serviceable No Au...

Page 355: ...SNMP Trap ID 41 CIM Information Prefix PLAT ID 0794 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the information center open the topic for the UEFI diagnostic code and follow the instructions under User response 806f000f 220102ff S...

Page 356: ...vice failure has occurred ABR Status Firmware Error May also be shown as 806f000f220103ff or 0x806f000f220103ff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0770 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instr...

Page 357: ...e encountered firmware error unrecoverable keyboard failure This message is for the use case when an implementation has detected that System Firmware Error Unrecoverable Keyboard failure has occurred ABR Status Firmware Error May also be shown as 806f000f220107ff or 0x806f000f220107ff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM I...

Page 358: ...agnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the information center open the topic for the UEFI diagnostic code and follow the instructions under User response 806f000f 22010bff Firmware BIOS ROM corruption was detected on system ComputerSystemElementName during POST Firmware BIOS ROM corrupti...

Page 359: ...iceable Yes Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0050 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the information center open the topic for the UEFI diagnostic ...

Page 360: ...also be shown as 806f00131701ffff or 0x806f00131701ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0222 User Response If the NMI button on the operator information panel has not been pressed complete the following steps 1 Make sure that the NMI button is not pressed 2 Replace the system board 806f0021 ...

Page 361: ... a Fault in a slot No Op ROM Space May also be shown as 806f00212201ffff or 0x806f00212201ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0330 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UE...

Page 362: ...nnectorSystemElementName on system ComputerSystemElementName This message is for the use case when an implementation has detected a Fault in a slot All PCI Error One of PCI Error May also be shown as 806f002125820902 or 0x806f002125820902 Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0330 User Response T...

Page 363: ...or this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the information center open the topic for the UEFI diagnostic code and follow the instructions under User response 806f0021 2582ffff Fault in slot PhysicalConnectorSystemElementName on system ComputerSystemElementName This message is for the use case when an imple...

Page 364: ...1ffff or 0x806f00232101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0368 User Response Information only no action is required 806f0028 2101ffff Sensor TPM Card Failures is unavailable or degraded on management system ComputerSystemElementName TPM initialization or start up commands have failed May also be ...

Page 365: ...heck the Chassis Management Module or Flex System Manager event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Make sure that the microprocessor 1 heat sink is securely installed 5 Make sure t...

Page 366: ...ons 4 Make sure that the microprocessor 2 heat sink is securely installed 5 Make sure that the microprocessor 2 heat sink is installed correctly and the thermal material is correctly applied 6 Replace microprocessor 2 806f0107 2584ffff An Over Temperature Condition has been detected on ProcessorElementName The temperature of the specified microprocessor has exceeded its specified threshold May als...

Page 367: ...ified microprocessor 806f0109 0701ffff PowerSupplyElementName has been Power Cycled The compute node has been powered off and powered on May also be shown as 806f01090701ffff or 0x806f01090701ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0108 User Response Information only no action is required 806f010c 200...

Page 368: ...ror Serviceable Yes Automatically notify support Yes Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0138 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the information center open the topic for the UEFI...

Page 369: ...806f010c2004ffff or 0x806f010c2004ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0138 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in ...

Page 370: ...own as 806f010c2006ffff or 0x806f010c2006ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0138 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes T...

Page 371: ...ncorrectable error May also be shown as 806f010c2008ffff or 0x806f010c2008ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0138 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic c...

Page 372: ...ge is for the use case when an implementation has detected a Memory uncorrectable error May also be shown as 806f010c200affff or 0x806f010c200affff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0138 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the inform...

Page 373: ...mation center open the topic for the UEFI diagnostic code and follow the instructions under User response 806f010c 200cffff Uncorrectable error detected for DIMM 12 on Subsystem MemoryElementName This message is for the use case when an implementation has detected a Memory uncorrectable error May also be shown as 806f010c200cffff or 0x806f010c200cffff Severity Error Serviceable Yes Automatically n...

Page 374: ...D 0138 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the information center open the topic for the UEFI diagnostic code and follow the instructions under User response 806f010d 0400ffff The Drive Drive 0 has been disabled due to a d...

Page 375: ...010d0401ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response Complete the following steps until the problem is solved 1 Check the Support Portal for service bulletins and RETAIN tips related to your drive 2 Check the Support Portal for firmware updates related to your drive 3 Re...

Page 376: ...er has detected a fault in hard disk drive 3 Hard disk drive 3 is now defunct May also be shown as 806f010d0403ffff or 0x806f010d0403ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response Complete the following steps until the problem is solved 1 Check the Support Portal for servi...

Page 377: ...ps related to your drive 2 Check the Support Portal for firmware updates related to your drive 3 Replace the drive 4 Check for any other RAID related errors 806f010d 0405ffff The Drive Drive 5 has been disabled due to a detected fault The hard disk drive controller has detected a fault in hard disk drive 5 Hard disk drive 5 is now defunct May also be shown as 806f010d0405ffff or 0x806f010d0405ffff...

Page 378: ...cal Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response Complete the following steps until the problem is solved 1 Check the Support Portal for service bulletins and RETAIN tips related to your drive 2 Check the Support Portal for firmware updates related to your drive 3 Replace the drive 4 Check for any other RAID related errors 806f010d 0407ffff The Drive Drive 7 has...

Page 379: ...0f2201ffff or 0x806f010f2201ffff Severity Error Serviceable Yes Automatically notify support No Alert Category System Boot failure SNMP Trap ID 25 CIM Information Prefix PLAT ID 0186 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the...

Page 380: ...t May also be shown as 806f01130302ffff or 0x806f01130302ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0224 User Response CPU 2 PECI 806f011b 0c01ffff The connector LightPath has encountered a configuration error The light path LED card is not detected May also be shown as 806f011b0c01ffff or 0x806f0...

Page 381: ...tiated by IPMI Watchdog The IPMI watchdog timer has expired The compute node has restarted May also be shown as 806f01232101ffff or 0x806f01232101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0370 User Response Information only no action is required 806f0125 1f03ffff LOM detected as absent The is no LAN on ...

Page 382: ...40 CIM Information Prefix PLAT ID 0044 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the information center open the topic for the UEFI diagnostic code and follow the instructions under User response 806f0207 0302ffff CPU 2 has Fail...

Page 383: ...s One of CPUs May also be shown as 806f02072584ffff or 0x806f02072584ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0044 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code unde...

Page 384: ...e shown as 806f020d0401ffff or 0x806f020d0401ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response Replace hard disk drive 1 at the next maintenance period 806f020d 0402ffff Failure Predicted on drive Drive 2 for array ComputerSystemElementName This message is for the use case...

Page 385: ...s 806f020d0403ffff or 0x806f020d0403ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response Replace hard disk drive 3 at the next maintenance period 806f020d 0404ffff Failure Predicted on drive Drive 4 for array ComputerSystemElementName This message is for the use case when an ...

Page 386: ...erity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response Replace hard disk drive 5 at the next maintenance period 806f020d 0406ffff Failure Predicted on drive Drive 6 for array ComputerSystemElementName This message is for the use case when an implementation has detected an Array Failure...

Page 387: ...020d0407ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response Replace hard disk drive 7 at the next maintenance period 806f0223 2101ffff Powering off system ComputerSystemElementName initiated by IPMI Watchdog The IPMI watchdog timer has expired The compute node has been power...

Page 388: ...0136 User Response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f030c 2002ffff Scrub Failure for DIMM 2 on Subsystem MemoryElementName Memory error discovered during boot not a runtime error ...

Page 389: ...able Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0136 User Response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f030c 20...

Page 390: ...utomatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0136 User Response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f030c 2006ffff Scr...

Page 391: ...Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0136 User Response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate use...

Page 392: ...verity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0136 User Response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user ...

Page 393: ...ff or 0x806f030c200bffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0136 User Response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Cente...

Page 394: ...30c2581ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0136 User Response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the app...

Page 395: ... has been powered off and powered on May also be shown as 806f03232101ffff or 0x806f03232101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0374 User Response Information only no action is required 806f040c 2001ffff DIMM 1 Disabled on Subsystem MemoryElementName This message is for the use case when an implem...

Page 396: ...s 806f040c2002ffff or 0x806f040c2002ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the inf...

Page 397: ...abled May also be shown as 806f040c2004ffff or 0x806f040c2004ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnos...

Page 398: ... also be shown as 806f040c2006ffff or 0x806f040c2006ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes...

Page 399: ...ory has been Disabled May also be shown as 806f040c2008ffff or 0x806f040c2008ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code un...

Page 400: ...Disabled May also be shown as 806f040c200affff or 0x806f040c200affff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diag...

Page 401: ...ted that Memory has been Disabled May also be shown as 806f040c200cffff or 0x806f040c200cffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagno...

Page 402: ...puterSystemElementName This message is for the use case when an implementation has detected a PCI PERR PCIs May also be shown as 806f04132582ffff or 0x806f04132582ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0232 User Response This is a UEFI detected event To find the UEFI diagnostic code for this e...

Page 403: ... information center open the topic for the UEFI diagnostic code and follow the instructions under User response 806f0413 2c04ffff A PCI PERR has occurred on system ComputerSystemElementName A PCI parity error has been detected in the I O expansion adapter in PCIe adapter slot 4 in the PCI expansion unit May also be shown as 806f04132c04ffff or 0x806f04132c04ffff Severity Error Serviceable Yes Auto...

Page 404: ... This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the information center open the topic for the UEFI diagnostic code and follow the instructions under User response 806f0413 3102ffff A PCI PERR has occurred on system ComputerSystemElementName A PCI ...

Page 405: ...Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0232 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the information center open the topic for...

Page 406: ...0301ffff or 0x806f05070301ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0062 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the informat...

Page 407: ...ation Mismatch has occurred All CPUs One of CPUs May also be shown as 806f05072584ffff or 0x806f05072584ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0062 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Fin...

Page 408: ...imit Reached for DIMM 2 on Subsystem MemoryElementName This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c2002ffff or 0x806f050c2002ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0144 User Response This is...

Page 409: ...or this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the information center open the topic for the UEFI diagnostic code and follow the instructions under User response 806f050c 2004ffff Memory Logging Limit Reached for DIMM 4 on Subsystem MemoryElementName This message is for the use case when an implementation has ...

Page 410: ...atically notify support Yes Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0144 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the information center open the topic for the UEFI diagnostic code and follo...

Page 411: ...o be shown as 806f050c2007ffff or 0x806f050c2007ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0144 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic...

Page 412: ...the use case when an implementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c2009ffff or 0x806f050c2009ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0144 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in t...

Page 413: ...nstructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the information center open the topic for the UEFI diagnostic code and follow the instructions under User response 806f050c 200bffff Memory Logging Limit Reached for DIMM 11 on Subsystem MemoryElementName This message is for the use case when an implementation has detected that the Memory Logging Limit has been Rea...

Page 414: ...egory Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0144 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the information center open the topic for the UEFI diagnostic code and follow the instructions under User respons...

Page 415: ...cal condition Immediate action is required to avoid a system outage May also be shown as 806f050d0400ffff or 0x806f050d0400ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response Replace the hard disk drive that is indicated by a lit status LED 806f050d 0401ffff Array ComputerSystem...

Page 416: ...es Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response Replace the hard disk drive that is indicated by a lit status LED 806f050d 0403ffff Array ComputerSystemElementName is in critical condition The RAID array is in critical condition Immediate action is required to avoid a system outage May also be shown as 806f...

Page 417: ...cally notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response Replace the hard disk drive that is indicated by a lit status LED 806f050d 0405ffff Array ComputerSystemElementName is in critical condition The RAID array is in critical condition Immediate action is required to avoid a system outage May also be shown as 806f050d0405fff...

Page 418: ...ical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response Replace the hard disk drive that is indicated by a lit status LED 806f050d 0407ffff Array ComputerSystemElementName is in critical condition The RAID array is in critical condition Immediate action is required to avoid a system outage May also be shown as 806f050d0407ffff or 0x806f050d0407ffff Severity Error Serv...

Page 419: ... diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the information center open the topic for the UEFI diagnostic code and follow the instructions under User response 806f0513 2c03ffff A PCI SERR has occurred on system ComputerSystemElementName A PCI system error has been detected in the I O expan...

Page 420: ...y support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0234 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the information center open the topic for the UEFI diagnostic code and follow the instructi...

Page 421: ...f or 0x806f05133102ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0234 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the information c...

Page 422: ...e shown as 806f05133104ffff or 0x806f05133104ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0234 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes...

Page 423: ...upport No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0816 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the information center open the topic for the UEFI diagnostic code and follow the instructions u...

Page 424: ...This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted All CPUs One of CPUs May also be shown as 806f06072584ffff or 0x806f06072584ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0816 User Response This is a UEFI detected event To find the UEFI diagnostic code for t...

Page 425: ... LED Re create the array Restore the data from a backup 806f060d 0401ffff Array ComputerSystemElementName has failed The RAID array has failed May also be shown as 806f060d0401ffff or 0x806f060d0401ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response Complete the following steps...

Page 426: ...drive that is indicated by a lit status LED Re create the array Restore the data from a backup 806f060d 0403ffff Array ComputerSystemElementName has failed The RAID array has failed May also be shown as 806f060d0403ffff or 0x806f060d0403ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 Use...

Page 427: ...Information Prefix PLAT ID 0176 User Response Complete the following steps Replace any hard disk drive that is indicated by a lit status LED Re create the array Restore the data from a backup 806f060d 0405ffff Array ComputerSystemElementName has failed The RAID array has failed May also be shown as 806f060d0405ffff or 0x806f060d0405ffff Severity Error Serviceable Yes Automatically notify support Y...

Page 428: ...t Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response Complete the following steps Replace any hard disk drive that is indicated by a lit status LED Re create the array Restore the data from a backup 806f060d 0407ffff Array ComputerSystemElementName has failed The RAID array has failed May also be shown as 806f060d0407ffff or 0x806f060d0407ffff Severi...

Page 429: ...l Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the information center open the topic for the UEFI diagnostic code and follow the instructions under User response 806f070c 2...

Page 430: ...003ffff or 0x806f070c2003ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the inform...

Page 431: ...has been corrected May also be shown as 806f070c2005ffff or 0x806f070c2005ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic co...

Page 432: ...e use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c2007ffff or 0x806f070c2007ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in...

Page 433: ...information center open the topic for the UEFI diagnostic code and follow the instructions under User response 806f070c 2009ffff Configuration Error for DIMM 9 on Subsystem MemoryElementName This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c2009ffff or 0x806f070c2009ffff Severity Error Serviceable ...

Page 434: ... This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the information center open the topic for the UEFI diagnostic code and follow the instructions under User response 806f070c 200bffff Configuration Error for DIMM 11 on Subsystem MemoryElementName Thi...

Page 435: ...eable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the information center open the topic for the UEFI diagnostic...

Page 436: ... system ComputerSystemElementName The RAID array in the specified system is being rebuilt May also be shown as 806f070d0400ffff or 0x806f070d0400ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response Information only no action is required 806f070d 0401ffff Rebuild in progress for Array in system C...

Page 437: ...erity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response Information only no action is required 806f070d 0403ffff Rebuild in progress for Array in system ComputerSystemElementName The RAID array in the specified system is being rebuilt May also be shown as 806f070d0403ffff or 0x806f070d0403ffff Severity Inf...

Page 438: ...er SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response Information only no action is required 806f070d 0405ffff Rebuild in progress for Array in system ComputerSystemElementName The RAID array in the specified system is being rebuilt May also be shown as 806f070d0405ffff or 0x806f070d0405ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP T...

Page 439: ...ation only no action is required 806f070d 0407ffff Rebuild in progress for Array in system ComputerSystemElementName The RAID array in the specified system is being rebuilt May also be shown as 806f070d0407ffff or 0x806f070d0407ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response Information onl...

Page 440: ...s 806f08070301ffff or 0x806f08070301ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0061 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the inf...

Page 441: ...6f0807 2584ffff ProcessorElementName has been Disabled This message is for the use case when an implementation has detected a Processor has been Disabled All CPUs One of CPUs May also be shown as 806f08072584ffff or 0x806f08072584ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0061 User Response This is a UEF...

Page 442: ...r 2 Make sure that all I O expansion adapters have correct and matching levels of device drivers and firmware 3 Check the system event log for additional information about failing components 4 If there are no entries related to the error in the system event log contact IBM Support and send DSA data to IBM 806f0813 2582ffff A Uncorrectable Bus Error has occurred on system ComputerSystemElementName ...

Page 443: ...red The system firmware will attempt to analyze the failure to determine whether the failure was due to a hardware component or a software component May also be shown as 806f08132584ffff or 0x806f08132584ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0240 User Response 1 Check http www ibm com suppor...

Page 444: ...nly no action is required 806f090c 20010101 memory device 1 in Group 1 on Subsystem System Memory Throttled Memory DIMM has been throttled due to high temperature detected by the DIMM sensor May also be shown as 806f090c20010101 or 0x806f090c20010101 Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User...

Page 445: ...y support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response Complete the following steps 1 Check the CMM or FSM event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operati...

Page 446: ...ifications 4 Make sure that the DIMM baffles are in place 5 If the problem persists and there are no other DIMMs with the same indication replace the DIMM 806f090c 20040104 memory device 4 in Group 1 on Subsystem System Memory Throttled This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c20040104 or 0x806f090c20040104 Severity...

Page 447: ...ning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response Complete the following steps 1 Check the CMM or FSM event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure tha...

Page 448: ...specifications 4 Make sure that the DIMM baffles are in place 5 If the problem persists and there are no other DIMMs with the same indication replace the DIMM 806f090c 20070107 memory device 7 in Group 1 on Subsystem System Memory Throttled This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c20070107 or 0x806f090c20070107 Seve...

Page 449: ...ning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response Complete the following steps 1 Check the CMM or FSM event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure tha...

Page 450: ...pecifications 4 Make sure that the DIMM baffles are in place 5 If the problem persists and there are no other DIMMs with the same indication replace the DIMM 806f090c 200a010a memory device 10 in Group 1 on Subsystem System Memory Throttled This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c200a010a or 0x806f090c200a010a Seve...

Page 451: ...ning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response Complete the following steps 1 Check the CMM or FSM event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure tha...

Page 452: ...t Category Warning CPU SNMP Trap ID 42 CIM Information Prefix PLAT ID 0038 User Response Complete the following steps 1 Check the CMM or FSM event log for any fan or cooling related issues or power related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within o...

Page 453: ... airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 806f0a07 2584ffff ProcessorElementName is operating in a Degraded State The processor is being throttled May also be shown as 806f0a072584ffff or 0x806f0a072584ffff Severity Warning Serviceable Yes Automatical...

Page 454: ...rap ID 0 CIM Information Prefix PLAT ID 0146 User Response Complete the following steps until the problem is solved 1 Check the Chassis Management Module or Flex System Manager event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature...

Page 455: ...that the DIMM baffles are in place 5 If the problem remains and no other DIMMs have the same indication replace the DIMM 806f0a0c 20030103 An Over Temperature Condition has been detected on the memory device 3 in Group 1 on Subsystem System Memory An overtemperature condition has been detected in the DIMM in DIMM connector 3 May also be shown as 806f0a0c20030103 or 0x806f0a0c20030103 Severity Erro...

Page 456: ...Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response Complete the following steps until the problem is solved 1 Check the Chassis Management Module or Flex System Manager event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperatur...

Page 457: ... DIMMs have the same indication replace the DIMM 806f0a0c 20060106 An Over Temperature Condition has been detected on the memory device 6 in Group 1 on Subsystem System Memory An overtemperature condition has been detected in the DIMM in DIMM connector 6 May also be shown as 806f0a0c20060106 or 0x806f0a0c20060106 Severity Error Serviceable Yes Automatically notify support No Alert Category Critica...

Page 458: ...owing steps until the problem is solved 1 Check the Chassis Management Module or Flex System Manager event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Make sure that the DIMM baffles are in...

Page 459: ...IMM 806f0a0c 20090109 An Over Temperature Condition has been detected on the memory device 9 in Group 1 on Subsystem System Memory An overtemperature condition has been detected in the DIMM in DIMM connector 9 May also be shown as 806f0a0c20090109 or 0x806f0a0c20090109 Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information ...

Page 460: ... Chassis Management Module or Flex System Manager event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Make sure that the DIMM baffles are in place 5 If the problem remains and no other DIMMs ...

Page 461: ...re Condition has been detected on the memory device 12 in Group 1 on Subsystem System Memory An overtemperature condition has been detected in the DIMM in DIMM connector 12 May also be shown as 806f0a0c200c010c or 0x806f0a0c200c010c Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response Com...

Page 462: ...t No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0244 User Response CPU 1 PECI 806f0a13 0302ffff A Fatal Bus Error has occurred on bus SensorElementName This message is for the use case when an implementation has detected a Bus Fatal Error May also be shown as 806f0a130302ffff or 0x806f0a130302ffff Severity Error Serviceable Yes Automatically notify support No Aler...

Page 463: ...center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the information center open the topic for the UEFI diagnostic code and follow the instructions under User response 806f0a13 2c03ffff A Fatal Bus Error has occurred on bus PEN Mezz3 A fatal bus error has been detected in the I O expansion adapter in PCIe adapter slot 3 in the PCI expansion unit Ma...

Page 464: ...lert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0244 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the information center open the topic for the UEFI diagnostic code and follow the instructions under User...

Page 465: ...ff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0244 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the information center open the topic ...

Page 466: ...r 0x806f0a133104ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0244 User Response This is a UEFI detected event To find the UEFI diagnostic code for this event in the information center follow the instructions in Finding the UEFI diagnostic code under UEFI diagnostic codes Then in the information cent...

Page 467: ...e its specified threshold May also be shown as 810102022801ffff or 0x810102022801ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Voltage SNMP Trap ID 1 CIM Information Prefix PLAT ID 0481 User Response Information only no action is required 81010701 3701ffff Sensor Inlet Temp has detected that the inlet temperature is no longer high The previously high inl...

Page 468: ...hown as 810107013702ffff or 0x810107013702ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0491 User Response Information only no action is required 81010901 3701ffff Sensor Inlet Temp has detected that the inlet temperature is no longer high The previously high inlet temperature has returned to belo...

Page 469: ...f or 0x810109013702ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0495 User Response Information only no action is required 81010902 0701ffff Sensor NumericSensorElementName has detected that a voltage is no longer high A previously high voltage has returned to below its specified threshold sensor ...

Page 470: ...ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0499 User Response Information only no action is required 81010b01 3702ffff Numeric sensor PEN Inlet Temp going high upper non recoverable has deasserted The previously high inlet temperature has returned to below its specified threshold May also be sh...

Page 471: ...Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0508 User Response Automatic BIOS Recovery ABR should cause system to come up from UEFI image in backup bank Reflash UEFI image in the primary bank If error does not persist no additional recovery action is required 8103010e 2581ffff Sensor Memory Resized has deasserted This message is for the use case when an implementation has det...

Page 472: ...tify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0521 User Response Information only no action is required 81070101 03020100 Sensor CPU 2 Overtemp has gone from Noncritical state to Normal state The previously high temperature of microprocessor 2 has returned to below its specified threshold May also be shown as 8107010103020100 or 0x810701010302010...

Page 473: ...atically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0521 User Response Information only no action is required 81070101 2c02ffff Sensor Mezz Exp 2 temp has deassserted the transition from normal to non critical state The temperature of the I O expansion adapter in I O expansion connector 2 is no longer in a non critical state May also be show...

Page 474: ... notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0521 User Response Information only no action is required 81070101 2c04ffff Sensor PEN MExp 4 Temp has deassserted the transition from normal to non critical state The temperature of the PEN Messanne Expansion adapter in I O expansion connector 4 is no longer in a non critical state May also be sho...

Page 475: ...e No Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0521 User Response Information only no action is required 81070101 3102ffff Sensor PCIE 2 Overtemp has deasserted the transition from normal to non critical state The temperature of the PCI expansion unit PCIe Card2 no longer in a non critical state May also be shown as 8107010131...

Page 476: ...upport No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0521 User Response Information only no action is required 81070101 3104ffff Sensor PCIE 4 Overtemp has deasserted the transition from normal to non critical state The temperature of the PCI expansion unit PCIe Card4 no longer in a non critical state May also be shown as 810701013104ffff or 0x810701013104fff...

Page 477: ...lert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0521 User Response Information only no action is required 8107010f 2201ffff Sensor TXT ACM Module has transitioned to critical from a less severe state This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 8107010f2201ffff or 0x8107...

Page 478: ...10702013101ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0523 User Response Information only no action is required 81070201 3102ffff Sensor PCIE 2 Overtemp has transitioned to a less severe state from critical The temperature of the PCI expansion unit PCIe Card2 no longer in a critical state May a...

Page 479: ...e SNMP Trap ID 0 CIM Information Prefix PLAT ID 0523 User Response Information only no action is required 81070201 3104ffff Sensor PCIE 4 Overtemp has transitioned to a less severe state from critical The temperature of the PCI expansion unit PCIe Card4 no longer in a critical state May also be shown as 810702013104ffff or 0x810702013104ffff Severity Info Serviceable No Automatically notify suppor...

Page 480: ...tion is required 81070202 1901ffff Sensor PEN Planar Fault has transitioned to a less severe state from critical A failure is no longer detected in the PEN Planar board May also be shown as 810702021901ffff or 0x810702021901ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Voltage SNMP Trap ID 1 CIM Information Prefix PLAT ID 0523 User Response Information o...

Page 481: ...s transitioned to a less severe state from critical The TPM Lock sensor has transitioned to less severe from critical May also be shown as 810702142201ffff or 0x810702142201ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response Information only no user action required 81070217 0b05ffff Sensor...

Page 482: ...ansition to less severe from critical May also be shown as 810702170b81ffff or 0x810702170b81ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response Information only no user action required 81070217 0b82ffff Sensor PEN LPR Empty has transitioned to a less severe state from critical This messag...

Page 483: ... expansion connector 1 May also be shown as 810702172c01ffff or 0x810702172c01ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response Information only no action is required 81070217 2c02ffff Sensor Mezz Exp 2 Fault has transitioned to a less severe state from critical A fault is no longer dete...

Page 484: ...be shown as 810702172c03ffff or 0x810702172c03ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response Information only no action is required 81070217 2c04ffff Sensor PEN MExp 4 Fault has transitioned to a less severe state from critical A fault is no longer detected in the PEN Mezzanine Expans...

Page 485: ...hown as 810702173101ffff or 0x810702173101ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response Information only no action is required 81070217 3102ffff Sensor PEN Slot2 has transitioned to a less severe state from critical PCIe adapter slot 2 in the PCI expansion unit is no longer empty May...

Page 486: ...f Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response Information only no action is required 81070217 3104ffff Sensor PEN Slot4 has transitioned to a less severe state from critical PCIe adapter slot 4 in the PCI expansion unit is no longer empty May also be shown as 810702173104ffff or 0x81070...

Page 487: ... as 810702190701ffff or 0x810702190701ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response Information only no action is required 8107021b 0301ffff Sensor CPU 1 QPILinkErr has transitioned to a less severe state from critical CPU 1 QPI Link Failure has recovered May also be shown as 8107021...

Page 488: ... Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response Information only no action is required 81070301 03010100 Sensor SensorElementName has gone from Nonrecoverable state to a less severe state The previously high temperature of microprocessor 1 has returned to below its specified threshold May also be shown as 8107030103010100 or 0x8107030103010100 Severity In...

Page 489: ...pport No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0525 User Response Information only no action is required 81070301 2c01ffff Sensor Mezz Exp 1 temp has deasserted the transition to non recoverable from a less severe state The previously high temperature of the I O expansion adapter in I O expansion connector 1 has returned to below its specified threshold ...

Page 490: ...fy support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0525 User Response Information only no action is required 81070301 2c03ffff Sensor PEN MExp 3 Temp has deasserted the transition to non recoverable from a less severe state The previously high temperature of the PEN Mezzanine Expansion adapter in I O expansion connector 3 has returned to below its speci...

Page 491: ...iceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0525 User Response Information only no action is required 81070301 3101ffff Sensor PCIE 1 Overtemp has deasserted the transition to non recoverable from a less severe state This message is for the use case when an implementation has detected that the Sensor transition to non...

Page 492: ...iceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0525 User Response Information only no action is required 81070301 3103ffff Sensor PCIE 3 Overtemp has deasserted the transition to non recoverable from a less severe state This message is for the use case when an implementation has detected that the Sensor transition to non...

Page 493: ...810703013104ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0525 User Response Information only no action is required 81070301 3702ffff Sensor PEN Inlet Over T has deasserted the transition to non recoverable from a less severe state This message is for the use case when an implementation has detect...

Page 494: ...nfo Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0531 User Response Information only no action is required 81070601 2c02ffff Sensor Mezz Exp 2 temp has deasserted the transition to non recoverable The previously high Mezzanine Expansion card temperature has returned below its specified threshold May also be shown a...

Page 495: ...viceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0531 User Response Information only no action is required 81070601 2c04ffff Sensor PEN MExp 4 temp has deasserted the transition to non recoverable The previously high PEN Mezzanine Expansion card temperature has returned below its specified threshold May also be shown as 8...

Page 496: ...f or 0x8107060f2201ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0531 User Response Information only no user action required 81080017 0f01ffff Device SAS BP has been added The SAS backplane has been installed May also be shown as 810800170f01ffff or 0x810800170f01ffff Severity Info Serviceable No Autom...

Page 497: ... Other SNMP Trap ID CIM Information Prefix PLAT ID 0539 User Response Information only no action required 810b010c 2581ffff Redundancy Lost for Backup Memory has deasserted This message is for the use case when Redundacy Lost has deasserted May also be shown as 810b010c2581ffff or 0x810b010c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Tr...

Page 498: ...CIM Information Prefix PLAT ID 0807 User Response Information only no action is required 810b050c 2581ffff Non redundant Insufficient Resources for Backup Memory has deasserted This message is for the use case when a Redundancy Set has transitioned from Non redundant Insufficient Resources May also be shown as 810b050c2581ffff or 0x810b050c2581ffff Severity Info Serviceable No Automatically notify...

Page 499: ...M Information Prefix PLAT ID 0043 User Response Information only no action is required 816f0007 0302ffff CPU 2 has Recovered from IERR This message is for the use case when an implementation has detected a Processor Recovered IERR Condition May also be shown as 816f00070302ffff or 0x816f00070302ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ...

Page 500: ...formation Prefix PLAT ID 0043 User Response Information only no action is required 816f0009 0701ffff system board 1 has been turned on The compute node has been powered on May also be shown as 816f00090701ffff or 0x816f00090701ffff Severity Info Serviceable No Automatically notify support No Alert Category System Power On SNMP Trap ID 24 CIM Information Prefix PLAT ID 0107 User Response Informatio...

Page 501: ...ay 2 Make sure that the drive is correctly seated 3 If drive is correctly seated replace the drive 816f000d 0401ffff The Drive Drive 1 has been removed from unit Drive 1 Hard disk drive 1 is no longer detected If there is no drive in the drive bay a filler is required May also be shown as 816f000d0401ffff or 0x816f000d0401ffff Severity Info Serviceable No Automatically notify support No Alert Cate...

Page 502: ...ID 0163 User Response Complete the following steps until the problem is solved 1 If drive was intentionally removed make sure that there is a filler in the drive bay 2 Make sure that the drive is correctly seated 3 If drive is correctly seated replace the drive 816f000d 0403ffff The Drive Drive 3 has been removed from unit Drive 3 Hard disk drive 3 is no longer detected If there is no drive in the...

Page 503: ...ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0163 User Response Complete the following steps until the problem is solved 1 If drive was intentionally removed make sure that there is a filler in the drive bay 2 Make sure that the drive is correctly seated 3 If drive is correctly seated replace the drive ...

Page 504: ... 816f000d0406ffff or 0x816f000d0406ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0163 User Response Complete the following steps until the problem is solved 1 If drive was intentionally removed make sure that there is a filler in the drive bay 2 Make sure that the drive is correctly seated 3 If drive is ...

Page 505: ...m ComputerSystemElementName has detected a POST Error deassertion This message is for the use case when an implementation has detected that Post Error has deasserted ABR Status Firmware Error May also be shown as 816f000f2201ffff or 0x816f000f2201ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0185 User ...

Page 506: ...ame This message is for the use case when an implementation has detected a Fault condition in a slot has been removed No Op ROM Space May also be shown as 816f00212201ffff or 0x816f00212201ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0331 User Response Information only no action is required 816f0021 2...

Page 507: ...tion is required 816f0028 2101ffff Sensor TPM Cmd Failures has returned to normal on management system ComputerSystemElementName The Trusted Platform Module card was initialized and started successfully May also be shown as 816f00282101ffff or 0x816f00282101ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID ...

Page 508: ... action is required 816f010c 2002ffff Uncorrectable error recovery detected for DIMM 2 on Subsystem MemoryElementName This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2002ffff or 0x816f010c2002ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Inf...

Page 509: ...M Information Prefix PLAT ID 0139 User Response Information only no action is required 816f010c 2004ffff Uncorrectable error recovery detected for DIMM 4 on Subsystem MemoryElementName This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2004ffff or 0x816f010c2004ffff Severity Info Serviceable No Automatically notif...

Page 510: ...ix PLAT ID 0139 User Response Information only no action is required 816f010c 2006ffff Uncorrectable error recovery detected for DIMM 6 on Subsystem MemoryElementName This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2006ffff or 0x816f010c2006ffff Severity Info Serviceable No Automatically notify support No Alert...

Page 511: ...M Information Prefix PLAT ID 0139 User Response Information only no action is required 816f010c 2008ffff Uncorrectable error recovery detected for DIMM 8 on Subsystem MemoryElementName This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2008ffff or 0x816f010c2008ffff Severity Info Serviceable No Automatically notif...

Page 512: ...ix PLAT ID 0139 User Response Information only no action is required 816f010c 200affff Uncorrectable error recovery detected for DIMM 10 on Subsystem MemoryElementName This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c200affff or 0x816f010c200affff Severity Info Serviceable No Automatically notify support No Aler...

Page 513: ...M Information Prefix PLAT ID 0139 User Response Information only no action is required 816f010c 200cffff Uncorrectable error recovery detected for DIMM 12 on Subsystem MemoryElementName This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c200cffff or 0x816f010c200cffff Severity Info Serviceable No Automatically noti...

Page 514: ...lert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0139 User Response Information only no action is required 816f010d 0400ffff The Drive Drive 0 has been enabled The previously disabled hard disk drive 0 has been enabled May also be shown as 816f010d0400ffff or 0x816f010d0400ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Dis...

Page 515: ...ion only no action is required 816f010d 0402ffff The Drive Drive 2 has been enabled The previously disabled hard disk drive 2 has been enabled May also be shown as 816f010d0402ffff or 0x816f010d0402ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response Information only no action is r...

Page 516: ...led hard disk drive 4 has been enabled May also be shown as 816f010d0404ffff or 0x816f010d0404ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response Information only no action is required 816f010d 0405ffff The Drive Drive 5 has been enabled The previously disabled hard disk drive 5 h...

Page 517: ...6 has been enabled May also be shown as 816f010d0406ffff or 0x816f010d0406ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response Information only no action is required 816f010d 0407ffff The Drive Drive 7 has been enabled The previously disabled hard disk drive 7 has been enabled May ...

Page 518: ...o be shown as 816f010f2201ffff or 0x816f010f2201ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0187 User Response Information only no action is required 816f0113 0301ffff Bus SensorElementName has recovered from a bus timeout This message is for the use case when an implemenation has detected that a sys...

Page 519: ...s recovered from a Bus Timeout May also be shown as 816f01130302ffff or 0x816f01130302ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0225 User Response CPU 2 PECI 816f011b 0c01ffff The connector LightPath configuration error has been repaired The light path connection has been restored May also be shown...

Page 520: ...f01251f03ffff or 0x816f01251f03ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0390 User Response LOM 816f0207 0301ffff CPU 1 has Recovered from FRB1 BIST condition This message is for the use case when an implementation has detected a Processor Recovered FRB1 BIST condition May also be shown as 816f02070301f...

Page 521: ...Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0045 User Response Information only no action is required 816f0207 2584ffff ProcessorElementName has Recovered from FRB1 BIST condition This message is for the use case when an implementation has detected a Processor Recovered FRB1 BIST condition All CPUs One of C...

Page 522: ...No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response Information only no action is required 816f020d 0401ffff Failure no longer Predicted on drive Drive 1 for array ComputerSystemElementName Failure of hard disk drive 1 is no longer predicted May also be shown as 816f020d0401ffff or 0x816f020d0401ffff Severity ...

Page 523: ...able No Automatically notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response Information only no action is required 816f020d 0403ffff Failure no longer Predicted on drive Drive 3 for array ComputerSystemElementName Failure of hard disk drive 3 is no longer predicted May also be shown as 816f020d0403ffff or 0x816f020d0403ffff Seve...

Page 524: ...fy support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response Information only no action is required 816f020d 0405ffff Failure no longer Predicted on drive Drive 5 for array ComputerSystemElementName Failure of hard disk drive 5 is no longer predicted May also be shown as 816f020d0405ffff or 0x816f020d0405ffff Severity Info Serviceable No A...

Page 525: ...lly notify support No Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0169 User Response Information only no action is required 816f020d 0407ffff Failure no longer Predicted on drive Drive 7 for array ComputerSystemElementName Failure of hard disk drive 7 is no longer predicted May also be shown as 816f020d0407ffff or 0x816f020d0407ffff Severity Info Servicea...

Page 526: ...t Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0137 User Response Information only no action is required 816f030c 2002ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered A Memory Scrub failure detected during boot has recovered May also be shown as 816f030c2002ffff or 0x816f030c2002ffff Severity Info Serviceable No Automatically ...

Page 527: ...t Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0137 User Response Information only no action is required 816f030c 2004ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered A Memory Scrub failure detected during boot has recovered May also be shown as 816f030c2004ffff or 0x816f030c2004ffff Severity Info Serviceable No Automatically ...

Page 528: ...IM Information Prefix PLAT ID 0137 User Response Information only no action is required 816f030c 2006ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered A Memory Scrub failure detected during boot has recovered May also be shown as 816f030c2006ffff or 0x816f030c2006ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Me...

Page 529: ...M Information Prefix PLAT ID 0137 User Response Information only no action is required 816f030c 2008ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered A Memory Scrub failure detected during boot has recovered May also be shown as 816f030c2008ffff or 0x816f030c2008ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Mem...

Page 530: ...ix PLAT ID 0137 User Response Information only no action is required 816f030c 200affff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered A Memory Scrub failure detected during boot has recovered May also be shown as 816f030c200affff or 0x816f030c200affff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 4...

Page 531: ...M Information Prefix PLAT ID 0137 User Response Information only no action is required 816f030c 200cffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered A Memory Scrub failure detected during boot has recovered May also be shown as 816f030c200cffff or 0x816f030c200cffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Mem...

Page 532: ... only no action is required 816f0313 1701ffff System ComputerSystemElementName has recovered from an NMI This message is for the use case when an implementation has detected a Software NMI has been Recovered from May also be shown as 816f03131701ffff or 0x816f03131701ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Pref...

Page 533: ...ntName This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2002ffff or 0x816f040c2002ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response Information only no action is required 816f040c 2003ffff DIMM 3 Enabled on Subsyste...

Page 534: ...so be shown as 816f040c2004ffff or 0x816f040c2004ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response Information only no action is required 816f040c 2005ffff DIMM 5 Enabled on Subsystem MemoryElementName This message is for the use case when an implementation has detected that Memory has been E...

Page 535: ...ffff or 0x816f040c2006ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response Information only no action is required 816f040c 2007ffff DIMM 7 Enabled on Subsystem MemoryElementName This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as...

Page 536: ...pport No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response Information only no action is required 816f040c 2009ffff DIMM 9 Enabled on Subsystem MemoryElementName This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2009ffff or 0x816f040c2009ffff Severity Info Serviceable No Automatica...

Page 537: ...Prefix PLAT ID 0130 User Response Information only no action is required 816f040c 200bffff DIMM 11 Enabled on Subsystem MemoryElementName This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c200bffff or 0x816f040c200bffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CI...

Page 538: ...e is for the use case when an implementation has detected that Memory has been Enabled All DIMMs One of the DIMMs May also be shown as 816f040c2581ffff or 0x816f040c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0130 User Response Information only no action is required 816f0413 2582ffff A PCI PERR recove...

Page 539: ...in the PCI expansion unit May also be shown as 816f04132c03ffff or 0x816f04132c03ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0233 User Response Information only no action is required 816f0413 2c04ffff A PCI PERR recovery has occurred on system ComputerSystemElementName A PCI parity error is no longer...

Page 540: ...nit May also be shown as 816f04133101ffff or 0x816f04133101ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0233 User Response Information only no action is required 816f0413 3102ffff A PCI PERR recovery has occurred on system ComputerSystemElementName A PCI parity error is no longer detected in the I O e...

Page 541: ...expansion unit May also be shown as 816f04133103ffff or 0x816f04133103ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0233 User Response Information only no action is required 816f0413 3104ffff A PCI PERR recovery has occurred on system ComputerSystemElementName A PCI parity error is no longer detected i...

Page 542: ...e shown as 816f05070301ffff or 0x816f05070301ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0063 User Response Information only no action is required 816f0507 0302ffff CPU 2 has Recovered from a Configuration Mismatch This message is for the use case when an implementation has Recovered from a Processor C...

Page 543: ...CPUs May also be shown as 816f05072584ffff or 0x816f05072584ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0063 User Response Information only no action is required 816f050c 2001ffff Memory Logging Limit Removed for DIMM 1 on Subsystem MemoryElementName This message is for the use case when an implementat...

Page 544: ... shown as 816f050c2002ffff or 0x816f050c2002ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response Information only no action is required 816f050c 2003ffff Memory Logging Limit Removed for DIMM 3 on Subsystem MemoryElementName This message is for the use case when an implementation has detect...

Page 545: ...s been Removed May also be shown as 816f050c2004ffff or 0x816f050c2004ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response Information only no action is required 816f050c 2005ffff Memory Logging Limit Removed for DIMM 5 on Subsystem MemoryElementName This message is for the use case when an...

Page 546: ...ved May also be shown as 816f050c2006ffff or 0x816f050c2006ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response Information only no action is required 816f050c 2007ffff Memory Logging Limit Removed for DIMM 7 on Subsystem MemoryElementName This message is for the use case when an implementa...

Page 547: ...ng Limit has been Removed May also be shown as 816f050c2008ffff or 0x816f050c2008ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response Information only no action is required 816f050c 2009ffff Memory Logging Limit Removed for DIMM 9 on Subsystem MemoryElementName This message is for the use c...

Page 548: ... Removed May also be shown as 816f050c200affff or 0x816f050c200affff Severity Info Serviceable No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response Information only no action is required 816f050c 200bffff Memory Logging Limit Removed for DIMM 11 on Subsystem MemoryElementName This message is for the use case when an impl...

Page 549: ...ved May also be shown as 816f050c200cffff or 0x816f050c200cffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0145 User Response Information only no action is required 816f050c 2581ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName This message is for the use case...

Page 550: ... also be shown as 816f050d0400ffff or 0x816f050d0400ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response Information only no action is required 816f050d 0401ffff Critical Array ComputerSystemElementName has deasserted The RAID array is no longer in a critical condition May also be ...

Page 551: ...tion May also be shown as 816f050d0402ffff or 0x816f050d0402ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response Information only no action is required 816f050d 0403ffff Critical Array ComputerSystemElementName has deasserted The RAID array is no longer in a critical condition May ...

Page 552: ...f or 0x816f050d0404ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response Information only no action is required 816f050d 0405ffff Critical Array ComputerSystemElementName has deasserted The RAID array is no longer in a critical condition May also be shown as 816f050d0405ffff or 0x81...

Page 553: ...ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response Information only no action is required 816f050d 0407ffff Critical Array ComputerSystemElementName has deasserted The RAID array is no longer in a critical condition May also be shown as 816f050d0407ffff or 0x816f050d0407ffff Seve...

Page 554: ... notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0235 User Response Information only no action is required 816f0513 2c03ffff A PCI SERR on system ComputerSystemElementName has deasserted A PCI system error is no longer detected in the I O expansion adapter in PCIe adapter slot 3 in the PCI expansion unit May also be shown as 816f05132c03ffff or 0x816f...

Page 555: ...Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0235 User Response Information only no action is required 816f0513 3101ffff A PCI SERR on system ComputerSystemElementName has deasserted A PCI system error is no longer detected in the I O expansion adapter in PCIe adapter slot 1 in the PCI expansion unit May also be shown as 816f05133101f...

Page 556: ...rt Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0235 User Response Information only no action is required 816f0513 3103ffff A PCI SERR on system ComputerSystemElementName has deasserted A PCI system error is no longer detected in the I O expansion adapter in PCIe adapter slot 3 in the PCI expansion unit May also be shown as 816f05133103ffff or 0x816f05133103ffff Severity ...

Page 557: ...y Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0235 User Response Information only no action is required 816f0607 0301ffff An SM BIOS Uncorrectable CPU complex error for CPU 1 has deasserted This message is for the use case when an SM BIOS Uncorrectable CPU complex error has deasserted May also be shown as 816f06070301ffff or 0x816f06070301ffff Severity Info Serviceable No Automat...

Page 558: ...er Response Information only no action is required 816f0607 2584ffff An SM BIOS Uncorrectable CPU complex error for ProcessorElementName has deasserted This message is for the use case when an SM BIOS Uncorrectable CPU complex error has deasserted All CPUs One of CPUs May also be shown as 816f06072584ffff or 0x816f06072584ffff Severity Info Serviceable No Automatically notify support No Alert Cate...

Page 559: ... only no action is required 816f060d 0401ffff Array in system ComputerSystemElementName has been restored The failed RAID array has been restored May also be shown as 816f060d0401ffff or 0x816f060d0401ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response Information only no action i...

Page 560: ...he failed RAID array has been restored May also be shown as 816f060d0403ffff or 0x816f060d0403ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response Information only no action is required 816f060d 0404ffff Array in system ComputerSystemElementName has been restored The failed RAID ar...

Page 561: ... has been restored May also be shown as 816f060d0405ffff or 0x816f060d0405ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response Information only no action is required 816f060d 0406ffff Array in system ComputerSystemElementName has been restored The failed RAID array has been restore...

Page 562: ... Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response Information only no action is required 816f070c 2001ffff Configuration error for DIMM 1 on Subsystem MemoryElementName has deasserted This message is for the use case when an implementation has detected a Memory DIMM configuration er...

Page 563: ...erted May also be shown as 816f070c2002ffff or 0x816f070c2002ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response Information only no action is required 816f070c 2003ffff Configuration error for DIMM 3 on Subsystem MemoryElementName has deasserted This message is for the use case when an i...

Page 564: ... also be shown as 816f070c2004ffff or 0x816f070c2004ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response Information only no action is required 816f070c 2005ffff Configuration error for DIMM 5 on Subsystem MemoryElementName has deasserted This message is for the use case when an implementa...

Page 565: ... error has deasserted May also be shown as 816f070c2006ffff or 0x816f070c2006ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response Information only no action is required 816f070c 2007ffff Configuration error for DIMM 7 on Subsystem MemoryElementName has deasserted This message is for the us...

Page 566: ...asserted May also be shown as 816f070c2008ffff or 0x816f070c2008ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response Information only no action is required 816f070c 2009ffff Configuration error for DIMM 9 on Subsystem MemoryElementName has deasserted This message is for the use case when a...

Page 567: ...tion error has deasserted May also be shown as 816f070c200affff or 0x816f070c200affff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response Information only no action is required 816f070c 200bffff Configuration error for DIMM 11 on Subsystem MemoryElementName has deasserted This message is for t...

Page 568: ...own as 816f070c200cffff or 0x816f070c200cffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0127 User Response Information only no action is required 816f070c 2581ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted This message is for the use case when an im...

Page 569: ...ray is complete May also be shown as 816f070d0400ffff or 0x816f070d0400ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response Information only no action is required 816f070d 0401ffff Rebuild completed for Array in system ComputerSystemElementName The rebuild of the RAID array is complete May also ...

Page 570: ...x816f070d0402ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response Information only no action is required 816f070d 0403ffff Rebuild completed for Array in system ComputerSystemElementName The rebuild of the RAID array is complete May also be shown as 816f070d0403ffff or 0x816f070d0403ffff Severit...

Page 571: ...able No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0179 User Response Information only no action is required 816f070d 0405ffff Rebuild completed for Array in system ComputerSystemElementName The rebuild of the RAID array is complete May also be shown as 816f070d0405ffff or 0x816f070d0405ffff Severity Info Serviceable No Automatically not...

Page 572: ...ap ID CIM Information Prefix PLAT ID 0179 User Response Information only no action is required 816f070d 0407ffff Rebuild completed for Array in system ComputerSystemElementName The rebuild of the RAID array is complete May also be shown as 816f070d0407ffff or 0x816f070d0407ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Pre...

Page 573: ...n Enabled This message is for the use case when an implementation has detected a Processor has been Enabled May also be shown as 816f08070302ffff or 0x816f08070302ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0060 User Response Information only no action is required 816f0807 2584ffff ProcessorElementName ha...

Page 574: ...ecovered from a Bus Uncorrectable Error May also be shown as 816f08132582ffff or 0x816f08132582ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0241 User Response All PCI Error One of PCI Error PCIs 816f090c 2001ffff memory device 1 in Group 1 on Subsystem System Memory is no longer Throttled DIMM throttl...

Page 575: ...as been turned off May also be shown as 816f090c2002ffff or 0x816f090c2002ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response Information only no action is required 816f090c 2003ffff memory device 3 in Group 1 on Subsystem System Memory is no longer Throttled DIMM throttling in DIMM connector 3...

Page 576: ...hown as 816f090c2004ffff or 0x816f090c2004ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response Information only no action is required 816f090c 2005ffff memory device 5 in Group 1 on Subsystem System Memory is no longer Throttled DIMM throttling in DIMM connector 5 has been turned off May also be...

Page 577: ...s 816f090c2006ffff or 0x816f090c2006ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response Information only no action is required 816f090c 2007ffff memory device 7 in Group 1 on Subsystem System Memory is no longer Throttled DIMM throttling in DIMM connector 7 has been turned off May also be shown...

Page 578: ...ty Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response Information only no action is required 816f090c 2009ffff memory device 9 in Group 1 on Subsystem System Memory is no longer Throttled DIMM throttling in DIMM connector 9 has been turned off May also be shown as 816f090c2009ffff or 0x816f090c2009ffff Seve...

Page 579: ...viceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response Information only no action is required 816f090c 200bffff memory device 11 in Group 1 on Subsystem System Memory is no longer Throttled DIMM throttling in DIMM connector 11 has been turned off May also be shown as 816f090c200bffff or 0x816f090c200bffff Severity Info...

Page 580: ...rt No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0143 User Response Information only no action is required 816f0a07 0301ffff The Processor CPU 1 is no longer operating in a Degraded State Microprocessor 1 throttling has been turned off May also be shown as 816f0a070301ffff or 0x816f0a070301ffff Severity Info Serviceable No Automatically notify support No Alert Category...

Page 581: ...rap ID 42 CIM Information Prefix PLAT ID 0039 User Response Information only no action is required 816f0a07 2584ffff The Processor ProcessorElementName is no longer operating in a Degraded State Microprocessor throttling has been turned off May also be shown as 816f0a072584ffff or 0x816f0a072584ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning CPU SNMP Trap I...

Page 582: ...ix PLAT ID 0147 User Response Information only no action is required 816f0a0c 2002ffff An Over Temperature Condition has been removed on the memory device 2 in Group 1 on Subsystem System Memory The DIMM in DIMM connector 2 is no longer in an overtemperature condition May also be shown as 816f0a0c2002ffff or 0x816f0a0c2002ffff Severity Info Serviceable No Automatically notify support No Alert Cate...

Page 583: ...M Information Prefix PLAT ID 0147 User Response Information only no action is required 816f0a0c 2004ffff An Over Temperature Condition has been removed on the memory device 4 in Group 1 on Subsystem System Memory The DIMM in DIMM connector 4 is no longer in an overtemperature condition May also be shown as 816f0a0c2004ffff or 0x816f0a0c2004ffff Severity Info Serviceable No Automatically notify sup...

Page 584: ...ix PLAT ID 0147 User Response Information only no action is required 816f0a0c 2006ffff An Over Temperature Condition has been removed on the memory device 6 in Group 1 on Subsystem System Memory The DIMM in DIMM connector 6 is no longer in an overtemperature condition May also be shown as 816f0a0c2006ffff or 0x816f0a0c2006ffff Severity Info Serviceable No Automatically notify support No Alert Cate...

Page 585: ...M Information Prefix PLAT ID 0147 User Response Information only no action is required 816f0a0c 2008ffff An Over Temperature Condition has been removed on the memory device 8 in Group 1 on Subsystem System Memory The DIMM in DIMM connector 8 is no longer in an overtemperature condition May also be shown as 816f0a0c2008ffff or 0x816f0a0c2008ffff Severity Info Serviceable No Automatically notify sup...

Page 586: ...x PLAT ID 0147 User Response Information only no action is required 816f0a0c 200affff An Over Temperature Condition has been removed on the memory device 10 in Group 1 on Subsystem System Memory The DIMM in DIMM connector 10 is no longer in an overtemperature condition May also be shown as 816f0a0c200affff or 0x816f0a0c200affff Severity Info Serviceable No Automatically notify support No Alert Cat...

Page 587: ...Response Information only no action is required 816f0a0c 200cffff An Over Temperature Condition has been removed on the memory device 12 in Group 1 on Subsystem System Memory The DIMM in DIMM connector 12 is no longer in an overtemperature condition May also be shown as 816f0a0c200cffff or 0x816f0a0c200cffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Tempe...

Page 588: ... 0302ffff Bus SensorElementName has recovered from a Fatal Bus Error This message is for the use case when an implementation has detected that a system has recovered from a Bus Fatal Error May also be shown as 816f0a130302ffff or 0x816f0a130302ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0245 User Res...

Page 589: ...o action is required 816f0a13 2c03ffff Bus PEN Mezz3 has recovered from a Fatal Bus Error A fatal bus error is no longer detected in the I O expansion adapter in PCIe adapter slot 3 in the PCI expansion unit May also be shown as 816f0a132c03ffff or 0x816f0a132c03ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PL...

Page 590: ...816f0a13 3101ffff Bus PEN Slot1 has recovered from a Fatal Bus Error A fatal bus error is no longer detected in the I O expansion adapter in PCIe adapter slot 1 in the PCI expansion unit May also be shown as 816f0a133101ffff or 0x816f0a133101ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0245 User Respo...

Page 591: ...tion is required 816f0a13 3103ffff Bus PEN Slot3 has recovered from a Fatal Bus Error A fatal bus error is no longer detected in the I O expansion adapter in PCIe adapter slot 3 in the PCI expansion unit May also be shown as 816f0a133103ffff or 0x816f0a133103ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT I...

Page 592: ...ier An identifier that uniquely identifies an event Event description The logged message string that appears for an event Explanation Additional information to explain why the event occurred Severity An indication of the level of concern for the condition In the event log the severity is abbreviated to the first character Info The event was recorded for audit purposes usually a user action or a ch...

Page 593: ...nostic code Viewing the DSA Preboot diagnostic program test results 1 Go to the Chassis Management Module Event log 2 Scroll to the right and look in the Auxillary Data Column to find the UEFI diagnostic code List of UEFI events This section lists all messages that can be sent from UEFI I 11002 I 11002 A processor mismatch has been detected between one or more processors in the system Explanation ...

Page 594: ...t sink on page 678 Removing the system board assembly on page 683 Installing the system board assembly on page 684 I 18006 I 18006 A mismatch between the maximum allowed QPI link speed has been detected for one or more processor packages Explanation Processors have mismatched QPI Speed Severity Info User Response Complete the following steps 1 If this is a newly installed option ensure that matchi...

Page 595: ...m board assembly on page 683 Installing the system board assembly on page 684 I 18008 I 18008 Currently there is no additional information for this event Explanation Processors have mismatched Internal DDR3 Frequency Severity Info User Response Complete the following steps 1 Verify that matching DIMMs are installed in the correct population sequence Correct any configuration issues found 2 Replace...

Page 596: ...ven device for this system If not remove the Processor and install one listed on the Server Proven website 2 Verify that matching processors are installed in the correct processor sockets Correct any mismatch found 3 Check the IBM support site for an applicable service bulletin or firmware update that applies to this processor error 4 Replace the processor Inspect the processor socket and replace ...

Page 597: ...processor error 3 Replace the system board Related links Removing a microprocessor and heat sink on page 675 Installing a microprocessor and heat sink on page 678 Removing the system board assembly on page 683 Installing the system board assembly on page 684 I 1800D I 1800D A cache associativity mismatch has been detected for one or more processor packages Explanation Processors have one or more c...

Page 598: ...r family mismatch has been detected for one or more processor packages Explanation Processors have mismatched Family Severity Info User Response Complete the following steps 1 Verify that matching processors are installed in the correct processor sockets 2 Check the IBM support site for an applicable service bulletin or firmware update that applies to this processor error 3 Replace the system boar...

Page 599: ...te for any applicable service bulletin or UEFI or adapter firmware update that applies to this error NOTE It may be necessary to disable unused option ROMs from UEFI F1 setup or ASU or using adapter manufacturer utilities so that adapter firmware can be updated 3 Move the adapter to a different slot If a slot is not available or error recurs replace the adapter 4 If the adapter was moved to a diff...

Page 600: ... an I O expansion adapter on page 667 Using the Setup utility on page 24 I 3048005 I 3048005 UEFI has booted from the backup flash bank Explanation Booting Backup UEFI Image Severity Info User Response Complete the following steps Return the system to primary bank Related links Recovering a UEFI image on page 22 I 3808004 I 3808004 The IMM System Event log SEL is full Explanation IPMI System Event...

Page 601: ...llowing steps 1 Update the backup UEFI image 2 If error does not persist no additional recovery action is required 3 If error persists or boot is unsuccessful replace the system board Related links Updating firmware and device drivers on page 21 Removing the system board assembly on page 683 Installing the system board assembly on page 684 I 3818003 I 3818003 The CRTM flash driver could not lock t...

Page 602: ...Configuration to large for compatibility mode Explanation BOFM Configuration too large for compatibility mode Severity Info User Response Complete the following steps Information only no action is required I 58015 I 58015 Memory spare copy initiated Explanation Spare Copy Started Severity Info User Response Complete the following steps Information only no action is required I 580A4 I 580A4 Memory ...

Page 603: ...MM on page 652 Installing a DIMM on page 654 I 580A6 I 580A6 Memory spare copy has completed successfully Explanation Spare Copy Complete Severity Info User Response Complete the following steps Check system log for related DIMM failures and replace those DIMMs Related links Removing a DIMM on page 652 Installing a DIMM on page 654 S 1100C S 1100C An uncorrectable error has been detected on proces...

Page 604: ...this error Load the new device driver and install any required firmware updates 3 If the problem persists remove the adapter If system reboots successfully without the adapter replace that adapter 4 Replace the processor Related links Removing an I O expansion adapter on page 666 Installing an I O expansion adapter on page 667 Using the Setup utility on page 24 Updating firmware and device drivers...

Page 605: ...vers on page 21 Removing a microprocessor and heat sink on page 675 Installing a microprocessor and heat sink on page 678 S 3020007 S 3020007 A firmware fault has been detected in the UEFI image Explanation Internal UEFI Firmware Fault Detected System halted Severity Error User Response Complete the following steps 1 Check the IBM support site for an applicable service bulletin or firmware update ...

Page 606: ...EFI Firmware Fault Detected System halted Severity Error User Response Complete the following steps 1 Check the IBM support site for an applicable service bulletin or firmware update that applies to this error 2 Update the UEFI image 3 Replace the system board Related links Updating firmware and device drivers on page 21 Removing the system board assembly on page 683 Installing the system board as...

Page 607: ...attery for 30 seconds to clear CMOS contents Verify that the system boots Then re install the options one at a time to locate the problem 4 Check the IBM support site for an applicable service bulletin or firmware update that applies to this error 5 Update the UEFI firmware 6 Remove and re install CMOS battery for 30 seconds to clear CMOS contents 7 Replace the system board Related links Removing ...

Page 608: ...em board Related links Updating firmware and device drivers on page 21 Removing the system board assembly on page 683 Installing the system board assembly on page 684 S 3108007 S 3108007 The default system settings have been restored Explanation System Configuration Restored to Defaults Severity Error User Response Complete the following steps Check the IBM support site for an applicable service b...

Page 609: ...o boot or if the firmware update attempt fails replace the system board Related links Updating firmware and device drivers on page 21 Removing the system board assembly on page 683 Installing the system board assembly on page 684 S 51003 S 51003 An uncorrectable memory error was detected in DIMM slot on rank Explanation S 51003 An uncorrectable memory error was detected on processor channel The fa...

Page 610: ...S 51006 S 51006 A memory mismatch has been detected Please verify that the memory configuration is valid Explanation One or More Mismatched DIMMs Detected Severity Error User Response Complete the following steps 1 Could follow an uncorrectable memory error or failed memory test Check the log and service that event first DIMMs disabled by other errors or actions could cause this event 2 Verify tha...

Page 611: ...683 Installing the system board assembly on page 684 S 58008 S 58008 A DIMM has failed the POST memory test Explanation DIMM Failed Memory Test Severity Error User Response Complete the following steps 1 Prior to replacing memory DIMM refer to TIP H212154 for minimum code level 2 You must AC cycle the system to reenable the affected DIMM connector or reenable manually using the Setup utility 3 If ...

Page 612: ...een detected by the the IIO core logic on Bus The Global Fatal Error Status register contains The Global Non Fatal Error Status register contains Please check error logs for the presence of additional downstream device error data Explanation Critical IOH PCI Error Severity Error User Response Complete the following steps 1 Check the log for a separate error related to an associated PCIe device and...

Page 613: ... board assembly on page 683 Installing the system board assembly on page 684 W 11004 W 11004 A processor within the system has failed the BIST Explanation Processor Self Test Failure Detected Severity Warning User Response Complete the following steps 1 If the processor or firmware was just updated check the IBM support site for an applicable service bulletin or firmware update that applies to thi...

Page 614: ... 1 Check IMM chassis event log This event should immediately precede 0068002 error Resolve that event or any other battery related errors 2 Use F1 Setup to reset date and time If problem returns after a system reset replace CMOS battery 3 If problem persists then check the IBM support site for an applicable service bulletin or firmware update that applies to this error 4 Replace the system board R...

Page 615: ...ts switch to backup UEFI or update the current UEFI image 3 Replace the system board Related links Updating firmware and device drivers on page 21 Removing the system board assembly on page 683 Installing the system board assembly on page 684 W 305800B W 305800B DRIVER HEALTH PROTOCOL Reports Reboot Required Controller Explanation DRIVER HEALTH PROTOCOL Reports Reboot Required Controller Severity ...

Page 616: ...L Disconnect Controller Failed Requires Reboot Severity Warning User Response Complete the following steps 1 Reboot the system to reconnect the controller 2 If problem persists switch to the backup UEFI image or update the current UEFI image 3 Replace the system board Related links Updating firmware and device drivers on page 21 Removing the system board assembly on page 683 Installing the system ...

Page 617: ...page 21 Removing the system board assembly on page 683 Installing the system board assembly on page 684 W 3808002 W 3808002 An error occurred while saving UEFI settings to the IMM Explanation Error Updating System Configuration to IMM Severity Warning User Response Complete the following steps 1 Use the Setup Utility to verify and save the settings which will recover the settings 2 Reset the IMM f...

Page 618: ...tem board Related links Removing the CMOS battery on page 650 Installing the CMOS battery on page 651 Updating firmware and device drivers on page 21 Using the Setup utility on page 24 Removing the system board assembly on page 683 Installing the system board assembly on page 684 W 3818005 W 3818005 The CRTM flash driver could not successfully flash the staging area The update was aborted Explanat...

Page 619: ...be deployed correctly Severity Warning User Response Complete the following steps 1 Update all firmware including adapter firmware to the latest levels 2 If problem persists contact Support Related links Updating firmware and device drivers on page 21 Removing the system board assembly on page 683 Installing the system board assembly on page 684 W 3938002 W 3938002 A boot configuration error has b...

Page 620: ...rify that the DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel If either of these conditions is found correct and retry with the same DIMM Note The event Log might contain a recent 00580A4 event denoting detected change in DIMM population that could be related to this problem 3 Check the IBM support site for an applicable fi...

Page 621: ...ed DIMM Population Severity Warning User Response Complete the following steps 1 This event could follow an uncorrectable memory error or failed memory test Check the log and resolve that event first DIMMs disabled by other errors or actions could cause this event 2 Ensure that the DIMM connectors are populated in the correct sequence Related links Removing a DIMM on page 652 Installing a DIMM on ...

Page 622: ...pplicable service bulletin or firmware update that applies to this error 3 Replace the CMOS battery 4 Replace the system board Related links Removing the CMOS battery on page 650 Installing the CMOS battery on page 651 Removing the system board assembly on page 683 Installing the system board assembly on page 684 Troubleshooting by symptom Use this information to find solutions to problems that ha...

Page 623: ...roubleshoot the compute node when you cannot communicate with the Flex System Manager management node on the data network Complete the following steps until the problem is solved 1 Make sure that all ports for the connection path are enabled and that you can ping the Flex System Manager management node If you are unable to ping the Flex System Manager management node see Cannot ping the Flex Syste...

Page 624: ...section to troubleshoot one or more compute nodes are unable to communicate with SAN Complete the following steps until the problem is solved 1 Make sure that a The I O module is powered on and the applicable ports are enabled on the I O module b The CMM has reported that the I O module has completed POST and that no errors have been reported in the logs c The SAN device is powered on and is funct...

Page 625: ... no bent pins See the Flex System Enterprise Chassis Types 8721 8724 and 8725 Installation and Service Guide at http pic dhe ibm com infocenter flexsys information topic com lenovo acc 8721 doc product_ page html d Remove the I O module and install a working I O module in the same I O bay e If the problem is solved replace the I O module that you removed One compute node experiences a sudden loss ...

Page 626: ...er management node if installed or the CMM event log of the CMM to determine what actions might be required to resolve this issue See IMM event log on page 63 Cannot log in Use the information in this section to troubleshoot the compute node when you cannot log in to the management node the CMM or the I O module Cannot log in to the Flex System Manager management node Use the information in this s...

Page 627: ...new IP address 4 Check http www lenovo com support for any firmware updates that might apply to this problem You can view the release notes for a firmware update to determine the issues that the update addresses 5 Remove the compute node from the chassis and check the connectors on the back of the node for bent pins If the pins are bent contact Support 6 Install the compute node in another node ba...

Page 628: ...problem is solved replace the CMM that you removed CMM cannot ping the CMM in a different chassis Use the information in this section to troubleshoot a CMM that cannot ping the CMM in a different chassis Complete the following steps until the problem is solved 1 Make sure that the Chassis Management Modules are powered on and the applicable ports are enabled a If the CMM is powered on and hung res...

Page 629: ... for a firmware update to determine the issues that are addressed by the update 5 Remove the node from the chassis and check the connectors at the back of the node for bent pins If the pins are bent go to http www lenovo com support to submit a service request 6 Install the compute node in another node bay if one is available If the problem remains make sure that the compute node is connected to a...

Page 630: ...o troubleshoot a single compute node that cannot ping the Flex System Manager management node in the same chassis on the data network Action Complete the following steps until the problem is solved 1 Make sure that the management node is powered on and is not hung by logging in to the management node If you are unable to log in from the management network attempt to log in from the data network If...

Page 631: ...Trained service technician only Complete the following steps a Force the link duplex speed b Check the connectors on the node and the chassis midplane to make sure that no pins are bent Multiple nodes cannot ping the management node in the same chassis Use the information in this section to troubleshoot multiple nodes that cannot ping the Flex System Manager management node in the same chassis on ...

Page 632: ...ke sure that the management network port eth1 in the management node is enabled Make sure that the port configuration settings are correct for the data network 4 Make sure that the configuration settings for each node are correct and that the data network ports are enabled 5 Make sure that the configuration settings in the I O module are correct and that the applicable ports are enabled for your c...

Page 633: ...t the management node cannot ping If it is not follow the steps in Multiple nodes cannot ping the management node in the same chassis on page 626 Make sure that the compute node appears on the chassis map it might not be fully discovered by the management node software 4 Make sure that the system management processor in each compute node has a valid IP address by checking the chassis map of the re...

Page 634: ...dress by checking the chassis map of the remote chassis Note If the CMM recently lost connection to the DCHP server you must reset the IMM by using the CMM interface so that a new IP address can be acquired 6 Check http www lenovo com support for any firmware updates that might apply to this issue You can view the release notes for a firmware update to determine the issues that are addressed by th...

Page 635: ...ode in a different chassis on the management network Complete the following steps until the problem is solved 1 Make sure that the management node is powered on and is not hung by logging in to the management node If you are unable to log in from the management network attempt to log in from the data network If the management node is powered on and hung perform a virtual reseat of the management n...

Page 636: ...em is solved 1 Follow the steps in Multiple nodes cannot ping the management node in the same chassis on page 626 2 Follow the steps in Multiple nodes cannot ping the management node in a different chassis on page 627 Hard disk drive problems Use this information to solve hard disk drive problems Compute node fails to recognize one drive Complete the following steps until the problem is solved 1 V...

Page 637: ...re correctly connected and secure Mouse problems Make sure that all cables and the console breakout cable are correctly connected and secure Intermittent unexpected reboots Check for an event code that indicates a reboot See the Flex System Manager management software or the CMM event log to determine what actions might be required to resolve this issue See IMM event log on page 63 Some correctabl...

Page 638: ...on page 24 5 Run memory diagnostics see Lenovo Dynamic System Analysis on page 65 6 Remove DIMMs until the compute node is showing the correct amount of memory Install one DIMM at a time until you can determine the DIMM that is not working properly Remove that DIMM and replace it with a good DIMM see Removing a DIMM on page 652 and Installing a DIMM on page 654 Note After you install or remove a D...

Page 639: ...sure that the room temperature is within the specified range see Features and specifications on page 5 2 Check the Flex System Manager management software or CMM event log for rising temperature events If there are no events the compute node is running within normal operating temperatures Note that you can expect some variation in temperature Single compute node Check the Flex System Manager manag...

Page 640: ... I O module manufacturer Operating system performance Complete the following steps until the problem is solved 1 If you have recently made changes to the compute node for example updated device drivers or installed software applications remove the changes 2 Check for any networking issues 3 Check the operating system logs for performance related errors 4 Check for events related to high temperatur...

Page 641: ...ode has completed the discovery of the compute node Log in to the Flex System Manager user interface and verify that the compute node appears in the chassis view from the CMM 6 Replace the system board assembly see Removing the system board assembly on page 683 and Installing the system board assembly on page 684 Note Until you are able to replace the system board assembly you can attempt to power...

Page 642: ...at comes with the software for a description of the messages and suggested solutions to the problem 3 Contact your place of purchase of the software Undetermined problems Use this information to solve undetermined problems Any undetermined problem Complete the following steps until the problem is solved 1 Check the IMM event log and follow the suggested actions to resolve any event codes see IMM e...

Page 643: ...are update to determine the issues that are addressed by the update 5 Check http www lenovo com support for any service bulletins that are related to network connectivity Collecting service data The first failure data capture FFDA tool monitors tracks and captures system hardware errors and hardware and software inventory information and reports serviceable problems directly to Support You can als...

Page 644: ...636 Flex System x220 Compute Node Installation and Service Guide ...

Page 645: ...vice drivers go to http www ibm com support fixcentral and select Flex System x220 Compute Node Observe good housekeeping in the area where you are working Place removed covers and other parts in a safe place Back up all important data before you make changes to hard disk drives Before you remove a compute node from the Flex System chassis you must shut down the operating system and turn off the c...

Page 646: ...ds This drains static electricity from the package and from your body Remove the device from its package and install it directly into the compute node without setting down the device If it is necessary to set down the device put it back into its static protective package Do not place the device on the compute node cover or on a metal surface Take additional care when you handle devices during cold...

Page 647: ...filler installed in each node bay When you remove the compute node note the node bay number Reinstalling a compute node into a different node bay from the one it was removed from can have unintended consequences Some configuration information and update options are established according to node bay number If you reinstall the compute node into a different node bay you might have to reconfigure the...

Page 648: ...ent node bay you might have to reconfigure the compute node 2 To maintain proper system cooling do not operate the Flex System chassis without a compute node or node bay filler in each node bay Step 2 Make sure that the front handle on the compute node is in the open position Step 3 Slide the compute node into the node bay until it stops Step 4 Push the front handle on the front of the compute nod...

Page 649: ...e this information to remove the chassis bulkhead Before you remove the chassis bulkhead complete the following steps 1 Read Safety on page iii and Installation guidelines on page 637 2 If the compute node is installed in an Flex System chassis remove it see Removing a compute node from a chassis on page 639 for instructions 3 Carefully lay the compute node on a flat static protective surface orie...

Page 650: ...ps 000 000 000 000 000 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 Chassis bulkhead Screw Screws Screw Step 1 Remove the cover see Removing the compute node cover on page 643 Step 2 Remove the fabric connector see Removing a fabric connector on page 659 Step 3 Position the bulkhead in the chassis Step 4 Using a T8 Torx screwdriver install the screws that secure the...

Page 651: ...3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you Statement 12 CAUTION The following label indicates a hot surface nearby Statement 21 CAUTION Hazardous energy is present when the compute node is connected to the power source Always replace the compute node cover before installing the compute node To remove the comput...

Page 652: ... kit available for use during the procedure see Chapter 5 Parts listing Types 2585 and 7906 on page 55 Attention You cannot insert the compute node into the Flex System chassis until the cover is installed and closed Do not attempt to override this protection Statement 21 CAUTION Hazardous energy is present when the compute node is connected to the power source Always replace the compute node cove...

Page 653: ... the chassis see Installing a compute node in a chassis on page 639 for instructions Removing the front handle Use this information to remove the front handle Before you remove the front handle complete the following steps 1 Read Safety on page iii and Installation guidelines on page 637 2 If the compute node is installed in an Flex System chassis remove it see Removing a compute node from a chass...

Page 654: ...dle Before you install the front handle complete the following steps 1 Read Safety on page iii and Installation guidelines on page 637 2 If the compute node is installed in an Flex System chassis remove it see Removing a compute node from a chassis on page 639 for instructions 3 Carefully lay the compute node on a flat static protective surface with the cover side down orienting the compute node w...

Page 655: ... hard disk drive cage complete the following steps 000 000 000 000 000 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 0000000000 Screws Hard disk drive cage Step 1 Remove the cover see Removing the compute node cover on page 643 Step 2 Remove the hot swap hard disk drives and hard disk drive bay fillers see Removing a hot swap hard disk drive on page 663 Step 3 Remove the hard d...

Page 656: ...ep 5 Install the hard disk drive backplane see Installing the hard disk drive backplane on page 662 Step 6 Insert the hot swap hard disk drives and hard disk drive bay fillers see Installing a hot swap hard disk drive on page 663 After you install the hard disk drive cage complete the following steps 1 Install the cover onto the compute node see Installing the compute node cover on page 644 for in...

Page 657: ... 1 Use a flat blade screwdriver to carefully pull the bezel from the compute node Step 2 Lift the bezel from the compute node If you are instructed to return the bezel follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing the bezel Use this information to install the bezel Before you install the bezel read Safety on page iii and Installa...

Page 658: ...OS battery complete the following steps 1 Read Safety on page iii and Installation guidelines on page 637 2 If the compute node is installed in an Flex System chassis remove it see Removing a compute node from a chassis on page 639 for instructions 3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you To remove the CMOS b...

Page 659: ...tive or authorized reseller After you replace the CMOS battery you must reconfigure the compute node and reset the system date and time To avoid possible danger read and follow the following safety statement Statement 2 CAUTION When replacing the lithium battery use only Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithi...

Page 660: ...et the configuration see Using the Setup utility on page 24 for instructions Removing a DIMM Use this information to remove a dual inline memory module DIMM Before you remove a DIMM complete the following steps 1 Read Safety on page iii and Installation guidelines on page 637 2 If the compute node is installed in an Flex System chassis remove it see Removing a compute node from a chassis on page 6...

Page 661: ... or damaging the DIMM connectors handle the clips gently Step 4 Make sure that both retaining clips on the DIMM connector from which you are removing the DIMM are in the open position Step 5 Pull the DIMM out of the connector Step 6 If you are not immediately replacing the DIMM install the air baffle Attention To maintain proper system cooling do not operate the compute node without air baffles in...

Page 662: ...s a result of a DIMM failure you might have to reenable the DIMM To reenable the DIMM complete the following steps 1 Verify that the amount of installed memory is the expected amount through the operating system by watching the monitor as the compute node starts by using the CMM sol sol sol command or through Flex System Manager management software For more information about the CMM sol sol sol co...

Page 663: ... memory The following notes describe information that you must consider when you install memory You cannot mix UDIMMs and RDIMMs in the same compute node You cannot mix non mirrored channel and mirrored channel modes A total of eight ranks on each channel is supported If a quad rank DIMM is installed install it in the connector at the end of the memory channel If a channel has one or more quad ran...

Page 664: ... type and rank count The channels are grouped in pairs with each channel receiving the same data One channel is used as a backup of the other which provides redundancy For each microprocessor the memory contents on channel 2 are duplicated in channel 3 channel 1 is unused The effective memory that is available to the system is only half of what is installed See Mirrored channel mode on page 659 fo...

Page 665: ...the DIMM into the connector Step 9 Make sure that the small tabs on the retaining clips engage the notches on the DIMM If there is a gap between the DIMM and the retaining clips the DIMM has not been correctly installed Press the DIMM firmly into the connector and then press the retaining clips toward the DIMM until the tabs are fully seated When the DIMM is correctly installed the retaining clips...

Page 666: ...r ranks in the same channel If an error threshold is surpassed in an active rank the contents of that rank are copied to the spare rank in the same channel The failed rank is taken offline and the spare rank becomes active Rank sparing in a channel is independent of rank sparing in other channels If a channel contains only one DIMM and the DIMM is single rank or dual rank do not attempt to use ran...

Page 667: ...onnectors Installation order With one microprocessor With two microprocessors 1 3 and 5 3 and 5 8 and 10 2 4 and 6 4 and 6 3 7 and 9 Removing a fabric connector Use this information to remove a fabric connector Before you remove the fabric connector complete the following steps 1 Read Safety on page iii and Installation guidelines on page 637 2 If the compute node is installed in an Flex System ch...

Page 668: ...pplied to you If you have removed the fabric connector to install an I O expansion adapter in I O expansion connector 1 keep the fabric connector in a safe place for future use Installing a fabric connector Use this information to install a fabric connector Before you install a fabric connector complete the following steps 1 Read Safety on page iii and Installation guidelines on page 637 2 If the ...

Page 669: ...mpute node see Installing the compute node cover on page 644 for instructions 2 Install the compute node into the chassis see Installing a compute node in a chassis on page 639 for instructions Removing the hard disk drive backplane Use this information to remove the hard disk drive backplane Before you remove the hard disk drive backplane complete the following steps 1 Read Safety on page iii and...

Page 670: ... page iii and Installation guidelines on page 637 2 If the compute node is installed in an Flex System chassis remove it see Removing a compute node from a chassis on page 639 for instructions 3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you To install the hard disk drive backplane complete the following steps 000 00...

Page 671: ...000000 00000000000 00000000000 00000000000 00000000000 Release latch Hard disk drive assembly Hard disk drive bay filler Drive handle Activity LED green Error LED amber Step 1 Press the release latch orange on the hard disk drive to release the drive handle Step 2 Pull the release handle to remove the drive from the bay If you are instructed to return the hard disk drive follow all packaging instr...

Page 672: ...ainted metal surface on any other grounded rack component then remove the drive from the package Step 4 Open the release lever on the drive and slide the drive into the bay until it is firmly seated in the connector Step 5 Lock the drive into place by closing the release lever Step 6 Check the hard disk drive status LEDs to make sure that the drive is operating correctly See Configuring a RAID arr...

Page 673: ...rveRAID controller complete the following steps 1 Read Safety on page iii and Installation guidelines on page 637 2 If the compute node is installed in an Flex System chassis remove it see Removing a compute node from a chassis on page 639 for instructions 3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you Note If poss...

Page 674: ...uctions After you install the ServeRAID controller complete the following steps 1 Install the cover onto the compute node see Installing the compute node cover on page 644 for instructions 2 Install the compute node into the chassis see Installing a compute node in a chassis on page 639 for instructions Removing an I O expansion adapter Use this information to remove an I O expansion adapter Befor...

Page 675: ...ii and Installation guidelines on page 637 2 If the compute node is installed in an Flex System chassis remove it see Removing a compute node from a chassis on page 639 for instructions 3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you This component can be installed as an optional device or as a CRU The installation ...

Page 676: ...ou install the I O expansion adapter complete the following steps 1 Install the cover onto the compute node see Installing the compute node cover on page 644 for instructions 2 Install the compute node into the chassis see Installing a compute node in a chassis on page 639 for instructions 3 See the documentation that comes with the adapter for device driver and configuration information to comple...

Page 677: ...tion to install the light path diagnostics panel Before you install the light path diagnostics panel complete the following steps 1 Read Safety on page iii and Installation guidelines on page 637 2 If the compute node is installed in an Flex System chassis remove it see Removing a compute node from a chassis on page 639 for instructions 3 Carefully lay the compute node on a flat static protective ...

Page 678: ...age iii and Installation guidelines on page 637 To remove the RFID tag complete the following steps 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 00000000000000000000000000 00000000000000000000000000 00...

Page 679: ...00000000 00000000000000000000000000 00000000000000000000000000 00000000000000000000000000 00000000000000000000000000 00000000000000000000000000 00000000000000000000000000 00000000000000000000000000 00000000000000000000000000 00000000000000000000000000 00000000000000000000000000 00000000000000000000000000 00000000000000000000000000 Step 1 Make sure that the surface you are installing the tag on is ...

Page 680: ...se this information to install the USB flash drive Before you install the USB flash drive complete the following steps 1 Read Safety on page iii and Installation guidelines on page 637 2 If the compute node is installed in an Flex System chassis remove it see Removing a compute node from a chassis on page 639 for instructions 3 Carefully lay the compute node on a flat static protective surface ori...

Page 681: ...on assembly Use this information to remove the adapter retention assembly Before you remove the adapter retention assembly complete the following steps 1 Read Safety on page iii and Installation guidelines on page 637 2 If the compute node is installed in an Flex System chassis remove it see Removing a compute node from a chassis on page 639 for instructions 3 Carefully lay the compute node on a f...

Page 682: ...als for shipping that are supplied to you Installing the adapter retention assembly Use this information to install the adapter retention assembly Before you install the adapter retention assembly complete the following steps 1 Read Safety on page iii and Installation guidelines on page 637 2 If the compute node is installed in an Flex System chassis remove it see Removing a compute node from a ch...

Page 683: ...apter retention assembly complete the following steps 1 Install the cover onto the compute node see Installing the compute node cover on page 644 for instructions 2 Install the compute node into the chassis see Installing a compute node in a chassis on page 639 for instructions Removing a microprocessor and heat sink Use this information to remove a microprocessor and heat sink Note This procedure...

Page 684: ...icroprocessor installed on it and a cover over the microprocessor and one empty installation tool without a cover If you are replacing a defective microprocessor you must obtain alcohol wipes and thermal grease for use during the replacement procedure see Chapter 5 Parts listing Types 2585 and 7906 on page 55 To remove a microprocessor and heat sink complete the following steps 000 000 000 000 000...

Page 685: ... microprocessor retainer Attention Do not touch the connectors on the microprocessor and the microprocessor socket Step 5 Remove the microprocessor from the socket Note If you are replacing a microprocessor use the empty installation tool that comes with the replacement microprocessor to remove the microprocessor a Twist the handle on the microprocessor tool counterclockwise so that it is in the o...

Page 686: ...ng a microprocessor and heat sink Use this information to install a microprocessor and heat sink Note This procedure should be performed only by trained service technicians Before you install a microprocessor and heat sink complete the following steps 1 Read Safety on page iii and Installation guidelines on page 637 2 If the compute node is installed in an Flex System chassis remove it see Removin...

Page 687: ...a DIMM on page 654 The microprocessor installation tool might become worn after several uses Make sure that the tool can hold the microprocessor securely if you are reusing an existing microprocessor installation tool Do not return the tool with other parts that you are returning If you are installing a second microprocessor the microprocessor option kit comes with a microprocessor installation to...

Page 688: ... Microprocessor retainer Release lever a Identify which release lever is labeled as the first release lever to open and open it b Open the second release lever on the microprocessor socket c Open the microprocessor retainer Step 5 Install the microprocessor on the microprocessor socket a Touch the static protective bag that contains the new microprocessor to any unpainted surface on the Flex Syste...

Page 689: ...the microprocessor into the socket The microprocessor is keyed to ensure that the microprocessor is installed correctly The microprocessor rests flush on the socket only if it is correctly installed Attention Do not press the microprocessor into the socket Make sure that the microprocessor is oriented and aligned correctly in the socket before you try to close the microprocessor retainer Do not to...

Page 690: ...sor a Position the heat sink over the microprocessor The heat sink is keyed to assist with proper alignment b Align and place the heat sink on top of the microprocessor in the retention bracket thermal material side down c Press firmly on the heat sink d Align the screws on the heat sink with the holes on the heat sink retention module e Press firmly on the captive screws and tighten them with a s...

Page 691: ... of the microprocessor Note 0 01mL is one tick mark on the syringe If the grease is properly applied approximately half 0 22 mL of the grease will remain in the syringe Step 6 Continue with the microprocessor installation instructions in Installing a microprocessor and heat sink on page 678 Removing the system board assembly Use this information to remove the system board assembly Note This proced...

Page 692: ...d disk drives and hard disk drive bay fillers see Removing a hot swap hard disk drive on page 663 Microprocessors heat sinks and microprocessor heat sink fillers Use the microprocessor installation tool that comes with the replacement microprocessor to remove each microprocessor from the system board assembly and install each one immediately in the new system board assembly see Removing a micropro...

Page 693: ...p 1 Install all of the components in the following list that you removed from the old system board assembly onto the new system board assembly DIMMs and air baffles see Installing a DIMM on page 654 I O expansion adapters see Installing an I O expansion adapter on page 667 Fabric connector see Installing a fabric connector on page 660 ServeRAID controller see Installing a ServeRAID controller on p...

Page 694: ...s Guide at http pic dhe ibm com infocenter flexsys information topic com lenovo acc cmm doc cmm_ug_ startwebinterface html for more information Note If you configured static IP addresses you will not be able to access the node remotely or from the FSM until the IP address of the IMM is restored 4 If any Features on Demand FOD features are installed in the compute node see the instructions in the F...

Page 695: ...have installed new hardware or software in your environment check http www lenovo com serverproven to make sure that the hardware and software is supported by your product Go to http www lenovo com support to check for information to help you solve the problem Gather the following information to provide to the service technician This data will help the service technician quickly provide a solution...

Page 696: ...ndex jsp System x products http shop lenovo com us en systems NeXtScale System products http pic dhe ibm com infocenter nxtscale documentation index jsp How to send DSA data You can use the Enhanced Customer Data Repository to send diagnostic data to IBM Before you send diagnostic data to IBM read the terms of use at http www ibm com de support ecurep terms html You can use any of the following me...

Page 697: ...vo reseller or from IBM To locate a reseller authorized by Lenovo to provide warranty service go to http www ibm com partnerworld and click Business Partner Locator For IBM support telephone numbers see http www ibm com planetwide In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 In the U S and Canada hardware service and support is available 24 hours a day 7 days a week In the U K these se...

Page 698: ...690 Flex System x220 Compute Node Installation and Service Guide ...

Page 699: ...ublication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo...

Page 700: ...rd disk drive bays with the largest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module Each solid state memory cell has an intrinsic finite number of write cycles that the cell can incur Therefore a solid state device has a maximum number of write cycles that it can be subjected to expressed as to...

Page 701: ...s a customer responsibility Table 15 Limits for particulates and gases Contaminant Limits Particulate The room air must be continuously filtered with 40 atmospheric dust spot efficiency MERV 9 according to ASHRAE Standard 52 21 Air that enters a data center must be filtered to 99 97 efficiency or greater using high efficiency particulate air HEPA filters that meet MIL STD 282 The deliquescent rela...

Page 702: ...evice must accept any interference received including interference that might cause undesired operation Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES 003 Avis de conformité à la réglementation d Industrie Canada Cet appareil numérique de la classe A est conforme à la norme NMB 003 du Canada Australia and New Zealand Class A stateme...

Page 703: ... Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 früher Gesetz über die elektromagnetische Verträglichkeit von Geräten bzw der EMV EU Richtlinie 2014 30 EU früher 2004 108 EC für Geräte der Klasse A Dieses Gerät ist berechtigt in Übereinstimmung mit dem Deutschen EMVG das EG Konformitätszeichen CE zu führen Ver...

Page 704: ...the user may be required to take corrective actions Korea Communications Commission KCC statement This is electromagnetic wave compatibility equipment for business Type A Sellers and users need to pay attention to it This is for any areas other than home Russia Electromagnetic Interference EMI Class A statement People s Republic of China Class A electronic emission statement Taiwan Class A complia...

Page 705: ...Taiwan BSMI RoHS declaration Appendix B Notices 697 ...

Page 706: ...698 Flex System x220 Compute Node Installation and Service Guide ...

Page 707: ...tement 696 Class A electronic emission notice 694 CMM cannot ping the CMM 620 CMOS battery 17 installing 651 removing 650 collecting service data 635 commands on USB interface preference Setup utility 24 components compute node removing and replacing 637 illustrated 11 returning 638 system board 17 compute node installing 639 parts list 55 removing 639 compute node cover installing 644 removing 64...

Page 708: ...ing 659 fault LED 12 FCC Class A notice 694 features ServerGuide 44 Features on Demand 40 features compute node 6 field replaceable unit FRU 637 filler node bay 639 finding the UEFI diagnostic code 585 firmware recovering from update failure 22 updating 21 Flex System x220 Compute Node dimensions 5 specifications 5 weight 5 Force legacy video on boot Setup utility 24 front handle installing 646 re...

Page 709: ...dresses LAN over USB 52 J Japanese electromagnetic compatibility statements 696 jumpers system board 17 K KCS address IMM2 52 keyboard controller style address IMM2 52 Korea Class A electronic emission statement 696 L LAN over USB configuring manually 53 conflicts 52 disabling interface 53 IP addresses 52 Linux driver installation 54 resolving conflicts 53 Windows driver installation 53 LEDs activ...

Page 710: ...onnector installing 660 removing 659 POST event viewer 24 POST event log 223 POST watchdog timer Setup utility 24 power throttling 6 power button 12 power LED 12 power Setup utility 24 power on problems 632 633 compute node does not power off 633 single node does not power on 632 problems 616 compute node start 615 connectivity 615 hard disk drive 628 intermittent 629 intermittent connectivity 629...

Page 711: ...ectricity 638 static sensitive devices handling 638 stopping the compute node 16 storage drive problems 628 support web page custom 688 switches system board 18 system board connectors 17 jumpers 17 layouts 17 LEDs 18 switches 18 system event log 223 system event logs Setup utility 24 system information Setup utility 24 system reliability guidelines 637 system security Setup utility 24 system sett...

Page 712: ... to the data network during initial setup 617 troubleshooting two or more compute nodes experience a sudden loss of network Ethernet connectivity 618 trusted platform module Setup utility 24 turning off the compute node 16 turning on the compute node 15 two or more compute nodes are unable to connect to the data network during initial setup 617 two or more compute nodes experience a sudden loss of...

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Page 714: ...Part Number 00YJ297 Printed in China 1P P N 00YJ297 1P00YJ297 ...

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