Chapter 17 Troubleshooting
17-14
17.2 Error display and solutions
When an error occurs, an error message and the solution are displayed in the message display window of the
operating panel.
The error message is also displayed inPrintlink5-IN.
17.2.1 Operating panel display and solutions
Error
Level
Error
Code
Error
Message (Display
Characters)
Error contents
Error Support: Service
E
3000
HPRO Error
Error when 22 minutes, which is 2times
stronger than normal startup 11 minutes
(when not in POWER OFF MODE),
passes
1.
Check whether the short-circuit breaker (domestic) or circuit
protector (domestic) is OFF
2.
Check the connection between the H-DRVboard and mechanical
control board
3.
Check conductance of the power cable
4.
Check voltage
5.
Replace H-DRV board
6.
Replace heat process unit
7.
Replace mechanical control board
8.
Replace the wire bundle between the H-DRVboard and
mechanical control board
F
3001
HPRO Error
Check the sensor detection of wire
malfunction signal for the heater every
0.1 seconds, and an error occurs if
anomaly is detected
1.
Check connection between mechanical control and HPRO unit
2.
Replace HPRO unit
3.
Replace mechanical control board
4.
Replace wire bundle between mechanical control board and HPRO unit
E
3002
Temperature error
When the pre-heating C1 30 second
moving average temperature is compared
to 100
°
C, an error occurs when the
temperature is 5
°
C higher when Ready
and 10
°
C higher when in PRINT.
1.
Check HPRO OFFSET and mechanical control offset
2.
Check the connection between the H-DRVboard and mechanical
control board
3.
Check connection between mechanical control board and HPRO
unit
4.
Check conductance of the power cable
5.
Check voltage
6.
Replace H-DRV board
7.
Replace heat process unit
8.
Replace mechanical control board
9.
Replace the wire bundle between the H-DRVboard and
mechanical control board
10.
Replace wire bundle between mechanical control board and HPRO unit
E
3003
Temperature error
When the pre-heating C1 30 second
moving average temperature is compared
to 100
°
C, an error occurs when the
temperature is 5
°
C lower when Ready
and 10
°
C lower when in PRINT.
1.
Check HPRO OFFSET and mechanical control offset
2.
Check whether the short-circuit breaker (domestic) or circuit
protector (domestic) is OFF
3.
Check the connection between the H-DRVboard and mechanical
control board
4.
Check connection between mechanical control board and HPRO
unit
5.
Check conductance of the power cable
6.
Check voltage
7.
Replace H-DRV board
8.
Replace heat process unit
9.
Replace mechanical control board
10.
Replace the wire bundle between the H-DRVboard and
mechanical control board
11.
Replace wire bundle between mechanical control board and HPRO unit
E
3004
Temperature error
Irrespective of the status of the machine,
check the temperature of preheat C1
every 1 seconds, and if the temperature is
continually 147
°
C for 5 seconds, an error
occurs
1.
Check HPRO OFFSET and mechanical control offset
2.
Check the connection between the H-DRVboard and mechanical
control board
3.
Check connection between mechanical control board and HPRO
unit
4.
Check conductance of the power cable
5.
Check voltage
6.
Replace H-DRV board
7.
Replace heat process unit
8.
Replace mechanical control board
9.
Replace the wire bundle between the H-DRVboard and
mechanical control board
10.
Replace wire bundle between mechanical control board and
HPRO unit
F
3006
HPRO Error
The heater sensor A/D value has a fixed
upper value
1.
Replace HPRO unit
2.
Replace mechanical control board
3.
Replace wire bundle between mechanical control board and HPRO unit
Summary of Contents for Drypro 832
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