imagistics ipc1-im8130, Operator'S Manual

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ipc1-im8130 Operator’s Guide 177
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Look at the copier control panel LCD for error messages. For example,
a prompt to load paper holds up subsequent jobs in the queue.
Cannot Interpret ipc1 Document Monitor Messages/
Warnings/Errors
Problem Description
The device status indicates the current state of the copier to which print
jobs are being submitted.
Corrective Action
For an explanation of device status messages, refer to the ipc1 Document
Monitor online Help topic titled, Interpreting Device Messages, Warnings,
and Errors .
ipc1 Document Monitor Error Messages
Document is Unserviceable
Unless there is a hardware error, a job is considered unserviceable if the
controller does not support the features selected for the job. This most
often occurs when you use a non-Imagistics driver to submit a job to a
Imagistics printer.
For example, you may select an HP LaserJet driver in Windows and
connect it to the network port to which the controller is attached. Since
the default configuration is PCL, the controller may not recognize that the
print commands (requesting services it does not provide) are coming from
a non-Imagistics driver.
Corrective Action
1 Use only Imagistics printer drivers, PPD file (Macintosh), and Unix
filters to print to the digital copier. Installing Client Software on
page 189
2 Make sure that the driver network port is mapped to the correct
printer.
Printer has a Paper Jam
The copier bitmap image displayed on the copier control panel and in
Printer Utility indicates the location of the paper jam. You must clear the